Parallels Explorer Issue

I have an IMac that's 1 week old.
I installed Parallels Desktop 3.0 Premium Edition for Mac successfully according to the installation program.
When I try and run Parallels Explorer I get the following error message:
The application Parallels Desktop quit unexpectedly
I have gone to their website and found an article (id 4790) that seemed like it may be related to my issue, but the results are still the same.
i have asked for assistance and am waiting for a reply.
I even downloaded build 5608 and still getting same problem.
Can anyone help?

Thanks for the link.
I must have been doing something out of sequence.
When I installed the new build again it worked.

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