Parallels Software on Intel Based Mac Book

Hello,
I have a customer who just bought Parallels Software with Win XP and can't seem to find the Device Drivers for the Mac Book display, and mouse for right clicking when setting it up. I remember in Virtual PC you were able to drag documents from Mac to PC without any problem. Doesn't seem to work in this case. Any ideas?

Device drivers and mouse drivers I'm not sure of, and I'm not sure why they would be needed - Windows XP Pro on my MBP just works, including all needed screen settings in the Control Panel and right-clicking with my Turbo Mouse. But I easily might be missing something in what your customer needs...
I remember in Virtual PC you were able to drag documents from Mac to PC without any problem. Doesn't seem to work in this case. Any ideas?
Parallels Tools, when installed, enables a shared folder.

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