Parameters screen blank when trying to run crystal report

Hi All
One of our customers cannot run a crystal report..
The parameter screen is blank..
They on SAP version 2007A SP01 PL10.
Any reason what could of caused it.
Thank you
Jerusha

Hi Rahul
SAP and SQL are on one server. There are then 4/5 terminal servers that connect to this server.
All the crystal reports work on both the SAP/SQL server and all the terminal servers except the 1 terminal server.
I have tried uninstalling and re-installing the runtime, and the add-on itself on this server, yet everytime i run any report from this
server my "Enter Paramter Values" screen is blank and i can do nothing.
Any help would be much appreciated.
Regards
Jerusha

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