Parent Customer not pulling in ZCR Credit memo request orders

Hello SAP experts,
We have same partner determination configuration for ZOR standard order and ZCR Credit memo request. But when we create ZOR order the parent customer is getting populated from KNVH in partner tab but it does not populate in ZCR order.
Did a lot of research but still not able to find out the reason. Please help.

Ideally, this question should have been posted in sales forum.
Check in IMG path SD => Basic Functions => Partner Determination => Set Up Partner Determination => Set Up Partner Determination for Sales Document Header. There compare your order type ZCR with ZOR settings. There should be some difference in your settings for ZCR and that is why you faced the problem.
thanks
G. Lakshmipathi

Similar Messages

Reason of rejection on debit/credit memo request - Order Status still Open

Hi,
We had configured the Reason of rejection at sales order item level.
And as per business process we have only 1 material per order. Hence whenever we set the reason of rejection at sales order for a Standard order type u2018ORu2019 the Document Flow of Order showu2019s u2018Completedu2019 which is working fine.
But whenever we set the reason of rejection on debit memo request L2WT or Credit memo request G2WT; the document flow show u2018Openu2019 instead of u2018Completedu2019. How we can correct this?
Regards
Sharad Agarwal

Hi,
Pl check your reasons of rejection settings at t.code OVAG, BICshould be checked.
Other wise change the reason of rejection and then see the status of credit and debit order, it should worked.
regards
Vivek.

Copy control from Credit Note to Credit Memo Request

Dear gurus,
After I set the copy control parameters in my billing doc, source - credit memo request & Target - Credit memo,
I could not find my condition types to be copied from my credit memo request.
I have infact set the pricing type to D - Copy pricing elements unchanged.
Can you let me know if I had missed anything?
Also, to clarify on this credit concept. Say that we sent 2 pieces of a product worth $100 each & if it happened that the customer returned 1 piece , we can create a credit memo request via VA01 for the part that customer returns & if the pricing condition is $100, we create a condition value $100 back to the customer.
So further create a credit note where this $100 is copied from Credit Memo request order type.
This is the concept of credit correct me if i am wrong
regds,
a

Hi Pri,
Give me your mail ID I can send you some screen shot of the Copy control set from Credit memo request to credit memo.
To clarify on Credit.
In the first instaance we have supplied 2 items to customer and Billed them. Now he has returned one material to account for this returned material you can create a returns order and complete the cycle and then create a credit memo for the returned material.
ELSE
You only want to adjust for billing. Then when we have already billed customer for 2 items and out of which 1 item is returned and hence we have to give him credit memo for 1 item i.e $100 in your case.
The condition value in Credit Memo Request (G2) would be taken from standard conition type PR00 only.
FIRST Create a credit Memo Request (G2) in VA01
CMR is set with a billing block
Go to VA02 and remove the block
Create a Credit memo Using VF01 using Billing Type G2. The system will copy the data from CMR to Credit memo once you set the Copy control in VTFA
REWARD IF IT HELPS
Regards
Srini

Withholding Tax all Condtion table not appearing in Rebate Credit memo

Hi
I am finding issue in rebate credit memo.
Issue: In Acces sequence I have table 397 and extended 397 with additional fields.
In normel credit memo I am able to find all these table in sales order Pricing Analysis tab.
But in rebate credit memo, I am not able to find all table. Credit memo is showing 397 table but not showing ztable.
Please check below screen shot for details
1. 397 and 988 are identical and its appearing in rebate credit memo.
I created 988 just to verify if any thing wrong in ztable generation or any thing missing to map.
987 is extended table with addtional field sales doc. Type, Item category and its not appearing in Rebate credit memo.
2. Rebate credit memo showing 988 and 397 table
3. Normel credit memo showing all three table
Question : How to get all three table in Rebate Credit memo?
If 988 is appearing than why 987 is not populating.
Both are Ztable and created together.
I tried many combination but extended ztable not coming in rebate credit memo
Regards
Neeraj

Hi JP,
Thanks
Routine 923 created as per SAP note 178824. And I am finding this issue only for rebate credit memo request.
This condtion type (withholding tax ) is not part of rebate condtion. It is part of standard pricing procedure same like MWST.
In Normel credit Memo (CR) all access assigned to this access sequnce is visible in sales order pricing analysis.
But rebate credit memo request (B3) not showing all access (as in above screen shot). It shows only 2 access out of 3 access.
One more addition
If I am maintaining condtion record for visible access in rebate Credt memo request i.e. country / Tax relevant classifcation.
SAP disble it in rebate credit memo request order.
But normel Tax (MWST) is appearing in rebate credim memo request.
I am not sure if this is due to standard sap.
For Thailand we require withholding tax for Rebate credit memo.
Please advice if any one can give some input on this.
Regads
Neeraj

Free goods sub item not geting generated in credit memo.

Dear All,
Example;
Sales order for free goods    10+1
Delivery                                   10+1
Invoice                                     10+1
Customer has not accepted the goods by some reason.
We have ceated credit memo request 10+1
Return Delivery                                     10+1
Credit memo with reference to return delivery   ;Only 10 qunatity are copying in the billing document.Free goods quantity is not getting copied.Please guide what could be the reason.
Sap std says credit memo should be reference to credit memo request bu out client requrement is ,it should be on return delivery based.we have done all settings but free goods qty is not geting copied.
Regards,
deepti

Hi
KIndly check the copy control configuration in the VTFL
                                                                                Target Bill. Type RE                    From Delivery Type LR
                    Credit for Returns                       Returns Delivery
Copying requirements   003 Header/dlv.-related
Determ.export data
Allocation number
Reference number
Copy item number
Copying requirements   004 Deliv-related item          Billing quantity     B
Data VBRK/VBRP         000                              Pos./neg. quantity   +
                                                         Pricing type         G
                                                         PricingExchRate type
                                                         Cumulate cost
                                                         Price source
REgards
Damu

Credit memo request to correct Sales order after customer payment

Hello all,
Could you please give me any suggetion on this issue:
We uploded sales orders from legacy system into sap and create invoice but we made a mistake, we didn't take into account a discount in price conditions.
The Customer payment is correct and also uploaded from legacy system.
I'm required to correct the difference by doing a Credit memo request and credit memo with reference to sales sorder, so my questions :
Do I create credit memo request with ref. to SO for all items, quantities and price or just for a discount amount (what i think) ?
Any input will be appreciated.
Thanks.

Hello Farouk,
If you know the discounted amount for each account then as per my view you directly can create credit note from the FI side so manage the differences.
Please wait for more suggestion from FORUM.
Regards
AG.

Credit memo request / credit note

I have a doubt in credit memo request setting.
I have setup to create a credit memo req in sales with ref. to either billing doc or sales doc.
In copy control I have chosen pricing type 'D'. We manually maintain prices in Sales.
Say for eg. we have delivered the below to our customer.
material 1 - 2 pieces - each at $2000
material 2 - 1 piece - each at $3500
My customer didnot return the part, but instead comment that the price of material 2 is too high.
So the client wishes to change the price of the material 2 to $2800/piece instead of $3500.
I notice that when I mark the item 2 with reason for rejection code as "too expensive", in my Credit Note I see $0.00 to be copied.
Am not clear here. Should I change the pricing type in my credit note to allow changes so that my new price is only at $2800?
Where should I do this?
Also should I delete the material 1 from the credit memo req document or should I delete it from my credit note?
I quite don't know why should we keep the material when there is no problem that we already charged the customer & they have payed us too.
Thk,
Ann

"Item Rejection reason" may be used in Sales Order, when there are multiple line item & some of them are not to be executed. The items which are not to be executed, should be maintained with "Item Rejection reason"
So you mean to say that I need to change the quantity/correct price in my credit memo request? So that the right amount copied to the credit note?
The anwer to this is Yes.
case 1: say if the customer has already paid the company excessively
Irrespective of receipt of excess payment Credit note can be issued. You need not cancel original invoice & the credit balance can be settled in latter transaction or can be refunded through FI.
case 2: also if only the invoice is sent to the customer, but if they have not paid the company
In this case, the customer can make the payment as per outstanding due in his account, as credit note will give an effect in accounting. You need not cancel original invoice & the credit balance can be settled in latter transaction or can be refunded through FI.
Hope this information helps you.
Regards,
Rajesh Banka
Reward points if helpful.

SD Rebates Quantities in credit memo request S060 doesn not have MENGE

When settling an agreement the quantity in the credit memo request or for reverse rebates debit memo does not carry over the quantity. In purchasing rebates the info structure S074 includes site and MENGE as fields however on the SD side these fields are not there. It appears standard SAP just passes the value over to the sales order and hence billing.
Has anyone tried to include quantity-menge onto the sales order from settlement?

Hello,
The quantity that you are requesting is not available in general in the
credit note. Instead you can use the the condition rate, the condition
base and the condition value from the condition record related to the
item. With these values you can explain the rebate-value, that is paid
to your customer.
Of course: if you create a quantity-based rebate condition , you have
the quantity in your condition record.
Main reason why the origin quantities are not part of the credit memo,
is, that the quantity is not stored / cumulated in the statistic tables
during the posting of a invoice. Only the condition base value (revenue)
is stored and is shown in the condition record of the item.
Kind regards,
Kelly

Item Pricing date from ref. Invoice not copied into Credit memo request

Hi SAP experts,
If a reference invoice includes several pricing dates on item level
only the first pricing date will be copied into the credit memo request.
Example: Invoice includes three items. First item has pricing date
2007-03-01 and item 20/30 have pricing date 2007-03-03. When creating
a credit memo request with reference to this invoice,
Pricing date 2007-03-01 will be copied to VBKD-PRSDT field
on header/item level.
When the customer has a foreign currency in use, the exchange rate
in the credit memo request will be from 2007-03-01 and not from
2007-03-03 for items 20/30. This is wrong.
Can you help in finding a solution? Copying routines?

Hi,
Yes data transfer routine is the solution for this.You can create and assign a new routine in the copy control at item level for Invoice to Credit memo request.Here you can write the code as to transfer the data of pricing date field form billing document to credit memo request.
This should work.
Reward points if useful.
Regards,
Amrish Purohit

Allow manual price entry in Debit/Credit memo request but not in STD Order

The same pricing procedure is used for Standard order and Debit/Credit say ZRVA01.
All condition types in ZRVA01 is set to "D" - not possible to process manually in V/06 since business requirement is not allow for manual pricing in sales order creation.
When the Debit/Credit note is created(despite of create w/ or w/o reference to billing document), we need to have the user be able to overwrite the price value, able to delete condition type Surcharge, Discount since in some cases for the credit note, the original price might be too high and we only need to credit the customer for the wrong price.
Question is how to allow 'no limitation' (change with can be made, field Manaual entries in V/06) for all condtion types in pricing procedure but only for Debit/Credit memo request ?

Thank you all, but if I create new condition to allow manual, how could I overwrite or delete some non relevant condition type in credit note
i.e. in STD order we have ZPR0 (base price), ZD01(discount), ZS01(surcharge) and we found out that the ZPR0 and ZS01 was over charged, hence, we need to issue the Credit note to the customer, when create a credit memo request, the user will be able to change the value in ZPR0 and ZS01 and be able to delete ZD01 (as it is non relevant for credit note). How such the new condition type would applied?

Replace AR Credit Memo Request Workflow with a new Custom Workflow

Hello friends,
We have a business requirement to replace the AR Credit Memo Request Workflow with a new Custom Workflow whenever an Invoice is disputed (Oracle Advanced Collections).
The Credit Memo Request workflow is being launched within the Oracle API arw_cmreq_cover. We thought of an approach wherein the Oracle form IEXINDTL.fmb can be renamed and the Custom workflow to be called in the WHEN-BUTTON-PRESSED trigger on Dispute Button instead of calling the program Unit IEXINDTL_CONTROL.DISPUTE (as in standard form) which inturn calls several API's and hence the AR Credit Memo Request Workflow. But this would override the other standard processes being carried out in these API's. Our requirement is to only replace the AR Credit Memo Request Workflow and not to override the other standard processes.
Does anyone have come across the similar requirement? Please let us know your inputs.
Thanks in Advance !

I ran across the same error today. Since it's been over a month, I assume you've fixed it already or decided you didn't need it at all? What was your fix?
For me, I noted that in the sample directory, a similar "createView" call (in End User Anonymous Enrollment) also includes this argument:
<Argument name='viewId' value='User'/>
When I added that to my createView call, the "Missing view id" error went away, and the user are gets created.
I'm not entirely comfortable with the value specified, though; seems like view IDs should be more unique. I would have thought it should have been something like this instead:
<Argument name='viewId' value='User:$(accountId)'/>

PR00 Not editable in Credit Memo Request, when copying from Mile stones

Dear,
PROO condition type is not editable in Credit memo request(VA01-CR) when iam creating with ref to Mile stone related invoice.
Requirement:
Mile stones maintained in Sale order at line item level -
>Invoice created with ref to sale order Miles stones-----> Now I would like to create Credit memo with ref to Invoice, the data is copying but the PROO condition type is not changeble.. I would like to change the amount in credit memeo.
can i know the reason why it is not changable???
Thanks in advance.

Its a standard functionality.
Take a help of an ABAPer for following userexit.:
USEREXIT_PRICING_PREPARE_TKOMP in the include MV45AFZZ.
The following code will make the condition type PR00 modifiable for user XXXX and non-modifiable for all other users.
>FORM USEREXIT_PRICING_PREPARE_TKOMP. DATA : i_T685A TYPE STANDARD TABLE OF T685A WITH HEADER LINE. IF SY-UNAME = 'XXXX'. LOOP AT XKOMV. IF XKOMV-KSCHL = 'PR00'. SELECT * FROM T685A INTO TABLE I_T685A WHERE KSCHL = 'PR00'. READ TABLE I_T685A WITH KEY KSCHL = XKOMV-KSCHL. I_T685A-KMANU = 'C'. MODIFY I_T685A INDEX SY-TABIX. MODIFY T685A FROM TABLE I_T685A. REFRESH I_T685A. ENDIF. ENDLOOP. ELSE. LOOP AT XKOMV. IF XKOMV-KSCHL = 'PR00'. SELECT * FROM T685A INTO TABLE I_T685A WHERE KSCHL = 'PR00'. READ TABLE I_T685A WITH KEY KSCHL = XKOMV-KSCHL. I_T685A-KMANU = 'D'. MODIFY I_T685A INDEX SY-TABIX. MODIFY T685A FROM TABLE I_T685A. REFRESH I_T685A. ENDIF. ENDLOOP. ENDIF. ENDFORM.
Thanks & Regards
JP

Deleting credit memo request is not possible - why?

I cannot delete a credit memo request after cancelling a credit memo because system says there are subsequent documents created for this.
But this is not the case of our regular order - dly - bililng scenario, one can cancel the invoice, reverse the delivery, delete the delivery and delete the sales order at last.
My question here is, why does system allow us to reverse everything and delete in our regular sales - billing scenario and NOT in credit memo requests?
Thanks in advance

Hi
Last week even i encountered the same situation.
You cannot delete a Credit memo request. Instead you have to reject all the line items in Credit memo request.
Make sure you have cancelled all the credit memo created in reference to teh Credit memo request. After all teh credit memo have been cancelled. Go to credit memo request and select all the line items in the Credit memo request and reject the line items.
A pop up will appear select any of the reason and save the document. The credit memo request will be cancelled.
You can see the difference in the Status of the credit memo request before cancellation and after cancellation.
Before cancellation the status will be displayed as OPEN after cancelling the Credit memo request status will be blank.
Hope this helps you
Regards,
Arun.S

Accounting document not generated for cancled credit memo

Hi,
its related to rebet
den cancled credit memo.but accounting document not generated.
after that created new rebet and accounting document generated..so in document flow status showing open for cancled credti memo. how to delete or clear this? or how to cancle this?
kindly help me on this,
Thanks,
Regards,
Minesh Soneji

Error message:
validation user has got error " Doc.Date<=Post.Date and Postind Date <= Current date"
kindly help me on this..
global docs creaetd.........................................completed
 global invoice created... ...............................completed
 accounting document created.............not cleared
 cancle of credit memo ......................open
 global docs created........................cleared
 accounting docs created ........cleared.
i need to remove this status cancle of credit memo , status is open, there should be accounting docs...
kindly help me on this..
this is related to rebet.
thanks,
minesh soneji

Single Credit Note for multiple Credit memo request

Hi Experts,
I have a scenario where I want to create a single credit note w.r.t multiple credit memo request.
I have tried to change the copy controls for Sales order --- Billing, but still the system is creating individual credit memo for respective cedir requests.

Hello,
Please review the Note 11162.
Regards,
Raghavendra

Parent Customer not pulling in ZCR Credit memo request orders

Similar Messages

Maybe you are looking for