Parental control account hangs on login after idle

I've got two parental controlled acounts set up on my kids computer which is running 10.8.3.
If they don't log out and the system locks from inactivity, when they go to log in it hangs. I havent' been able to confirm, but it might only occurr when there time limit is reached while they are logged out.
I can share the screen as an adminitstrator and kill the logind process to recover, but this happens almost every time.
Is anyone else having this issue? Any ideas how to fix it?

I had the same problem. Examining the console log showed that I needed to agree to some terms of service, but no terms of service showed up to agree to. On the iCloud panel I signed out and then signed in again. I had to agree to remove a bunch of stuff to sign out. When I signed in again the terms of service panel showed up and I was finally able to log in. Hope this helps!
Some error text from console:
com.apple.iCloudHelper:
ErrorID = "MOBILEME_TERMS_OF_SERVICE_UPDATE"
description = "This account needs to accept the ToS"
(even though mobileme is gone, I guess the errors haven't been updated)

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I made my main account a parental control account and when I accessed the account created as admin, at the Parental Control options I deleted my main account and now I can't get back in it. I need help with this problem.

I made my administrator account a parental control account, at the time of creating it, the system asked for my administrator password, to restart the computer, and the new account was created. When I accessed that account at the parental control menu I could see my main account on the list and i deleted the account from that list, and now i'm trying to get back to it but I'm not able to because every time i restart the computer brings me back to the account I created. I searched for help on the web and it says to go to users and select the account I want to restore but I can't do it. Please help.

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Mac: Firefox software update process will not authorize in parental controlled account-Bug?

OS: 10.7.5
Firefox 20
Parental Controlled user account: Firefox and Firefox Plugin processes are checked in parental controls. No other Firefox processes are visible.
When logged into parental controlled account, user launches Firefox from the Dock. Message appears:
You do not have permission to run Firefox Software Update. Admin required authorization.
Admin clicked Always Allow, entered admin name & password. Firefox would not launch.
Logged out of Parental Controlled account.
Logged in to Admin account.
Launched Firefox. "About Firefox" shows Firefox up to date.
Logged out.
Logged back into parental controlled account.
Firefox opens.
Is this a bug or is there some other reason the admin authorization failed?

I have a student that is having the same issue. Whenever she attempts to open Firefox, either from the dock or applications folder, she gets the permission error. I tried this under an admin account and get the same error, and it will not go past it, even with the admin user/pass. A strange icon appears in the dock for a second and the disappears, but Firefox never opens.
We have around 1600 student laptops in the school and I am seeing this on one of them. I have confirmed that she is running the latest version of Firefox and have tried to clear out the preferences, but there don't appear to be any.
Does anyone have anything useful to add to the conversation? Tyler just doesn't seem to be grasping the issue.

Parent control accounts cannot visit "https" urls

I upgrade OS to 10.6.4 and find this problem.
I follow these steps:
1. create a new "managed by parental control" account.
2. Select "unrestricted web access" and enable Safari application
3. Logout admin and loginto the new account. Try to use: https://www.google.com or https://mail.google.com
The progress bar of Safari freezes.
How can I solve this problem?
I did not find this issue under 10.6.3
Message was edited by: syain

You may want to check Apples Knowledgebase Article on this... Specifically:
+*https note: For websites that use SSL encryption (the URL will usually begin with https), the Internet content filter is unable to examine the encrypted content of the page. For this reason, encrypted websites must be explicitly allowed using the Always Allow list. Encrypted websites that are not on the Always Allow list will be blocked by the automatic Internet content filter.*+
They don't specifically identify differences from one build to the next, but their KB articles are usually inclusive of the most current version. It is possible if it worked before that it actually shouldn't have and they "fixed" it with 10.6.4.
http://support.apple.com/kb/ht2900

Can't login to https pages under kids' 'parental controlled' account

I'm trying to login to Netflix under my kids' account. It's parental controlled and only certain applications are allowed, web filtering is on, etc. On trying to login, however, I get "can't establish secure connection to the server..."
Firefox does the same thing; says "the connection was interrupted while loading"
What parental control parameter is causing this? Its also true for other sites, like my bank, etc.

There's a Knowledge Base article that mentions this:
https note: For websites that use SSL encryption (the URL will usually begin with https), the Internet content filter is unable to examine the encrypted content of the page. For this reason, encrypted websites must be explicitly allowed using the Always Allow list. Encrypted websites that are not on the Always Allow list will be blocked by the automatic Internet content filter.
http://support.apple.com/kb/ht2900

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I check this with every major OS X update. I know this has been a bug since 10.5, I think it goes back much further.
First, some background. In all versions of OS X there's a "logs" feature that allows an admin to see the sites a user has visited. It's the primary way for an involved parent to teach wise computer use. Set parental controls to 'automatic', let the user go, then review the logs with your favorite teen.
Problem is, the log viewer only expands horizontally. So many entries can't be read. You see only the beginning of many site labels or URLs. The window control has been broken too -- it shows the normal resize control even though it only works in one direction.
So Apple fixed it in 10.7
Not the window mind you. They fixed the control. Now it shows the window can only resize vertically.
Yes. The engineer was in the code. And they left the window broken but fixed the control.
It's a conspiracy. Apple is trying to drive me crazy.
I think it's working ...

Thanks for your help!
Thanks for your help!
-----Original Message-----
From: Bill Hunt [mailto:[email protected]]
Sent: Monday, May 10, 2010 9:27 AM
To: Harold Gaskill
Subject: [Premiere Elements] Re: Still crashing after all these years ....
What version of PrE are you using? If PrE 8, have you updated to PrE 8.0.1?
I did upgrade
Are you running as Administrator?
Yes
Is PrE installed on your C:\?
Yes
Have you updated your audio driver?
Yes
Have you updated Apple QT Player?
Yes
This *http://forums.adobe.com/thread/483270?tstart=0* will give you tips on setting up your computer for an editing session.
This *http://forums.adobe.com/thread/446365?tstart=60* will give you tips on finding clues as to what is happening with your system and your application, when a hang/crash occurs.
Good luck,
Hunt
This message was sent to: Halmeister
To post a reply to the thread message, either reply to this email or visit the message page: http://forums.adobe.com/message/2801049#2801049
--end--

MacBook Pro 15 (Late 2013) - OS X Parental Control Account keep showing in Arabic language!

Hello,
I brought MacBook Pro 15 (late 2013) at local Apple Store. After setting up Mac, I observed that in Parental Controls, the default account name is showing in Arabic language. I verified Mac language settings and are set to English.
No 3rd party apps installed except Microsoft Office, Adobe Flash Player and VLC Media Player.
Is this new kind of malware?
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Changing home page on parental control account

Set up an account for my five year old. Used parental controls to customize access to select websites. Every time I login, it goes to apple start homepage. From Safari, went to preferences but change homepage is not highlighted. How can I change it?

TechNotKnow wrote:
From Safari, went to preferences but change homepage is not highlighted. How can I change it?
Welcome to Apple's discussion groups.
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Hi All,
I have found that after installing the latest version of the Audigy 2 drivers (<span class="Apple-style-span">SBAX_PCDRV_LB_2_8_000) on my Windows XP SP2, sound works just before you reboot after installation. After the installation reboot, and after you enter your password at the login screen, you hear the logon-sound, and after that XP freezes.
I have booted into Safe mode and disabled all startup items, and Windows then boots normally. However, when I try to narrow down the fault by selecti'vely re-enabling some of the Startup items, it then hangs again (no matter which ones I enable).
So far, the only successful startup config consists of only the CT startup items being enabled.
If I enable ANYTHING (even a single different item each time) else Windows hangs again.
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Thanks?

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Solution? Simple! Throw the card in the bin, and enable the onboard soundcard. END of problems! These people at Creative are completely USELESS...Not wasting any more of my time on their crappy products (and programming).
++?
Hi there,
Thanks for the reply; I have already gone back to?<span class="Apple-style-span">SBAX_WBUP2_LB_2_09_006<span class="Apple-style-span">?which seems to be working OK.
The point is however that part of the new release does not work, and I am convinced that it is related to some 'helper' application and not the main driver itself.
Anyone else having similar trouble?
Thanks?
Message Edited by lordbyte on 08-02-2008 02:04 PM

Parental Control accounts with Simple Finder won't log out

Since upgrading to Snow Leopard, my children cannot logout. The accounts use Simple Finder and have Parental Controls set. To log out, we must Force Quit Finder. How do I fix this? Also, empty Trash does not empty the trash.

enable full finder. go to home/library/preferences and delete the files com.apple.dock.plist and com.apple.finder.plist. then control-option click on finder in the dock and choose 'relaunch'. then start Activity Monitor ((it's in /Applications/Utilities) and force-quit Dock. switch back to simple finder and see if it works better now.

Parental Controls: Account Setup

I am trying to set up an account using parental controls for my kids. The one problem I am having is that there are certain files I would like them to have access to from my account (particularly photos from iPhoto and Photobooth). No matter what I do, I can't figure out a way to grant access to these files. Any ideas?

I have not tested this in 10.5.8 but 10.5.6 (I think), found that if you turn off parental controls for that user and then on again, the app will be reset... you may need to go through the allowed list of apps again.

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Hi,
Please could somebody explain how I would allow my daughter (whose account I have setup with parental controls) to change her desktop background without me having to key in the admin user & password.
Thanks very much.
mark

markjtm wrote:
hmmm, thanks for your reply, but I don't want to give her access to ALL of system preferences... can I just allow access to the Desktop ?
Non-admin users can only modify system preferences that change their own account settings. No global or other users' settings can be modified from a non-admin account unless the user knows the admin account's password. So if you give her access to the whole System Preferences app, you don't have to worry about anything getting messed up for anyone else.
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ICloud control panel hangs on login.

Just put a new HDD in my Wife's early 2009 Macbook & did a fresh install of Mountain Lion - everything is FANTASTIC, very zippy, lots of nice changes, etc. with one exception: when I open the iCloud control panel in System Preferences to set up her account all my options are greyed out & I have to enter her Apple ID password. The correct Apple ID is displayed (she only has one, no .mac or .me e-mail addresses, etc.) but after entering the password it simply spins the little "progress" wheel & hangs indefinately. Never freezes, I can cancel & go back to business as usual, but I have left it chugging away for up to 8hrs with nothing happening. When I attempt to log in to iCloud via the Safari inteface, its no sweat, but it only has her old data, nothing from the new install, no updates, etc. Her Apple ID seems to be working perfectly in every other situation I could think to test - she can successfully log in to iMessage, the App store, etc. I tried deleting her Keychain data as I'd seen that mentioned in another thread, but no luck. . . Suggestions greatly appreciated!!!

I had the same problem. Examining the console log showed that I needed to agree to some terms of service, but no terms of service showed up to agree to. On the iCloud panel I signed out and then signed in again. I had to agree to remove a bunch of stuff to sign out. When I signed in again the terms of service panel showed up and I was finally able to log in. Hope this helps!
Some error text from console:
com.apple.iCloudHelper:
ErrorID = "MOBILEME_TERMS_OF_SERVICE_UPDATE"
description = "This account needs to accept the ToS"
(even though mobileme is gone, I guess the errors haven't been updated)

Error occuring during manual login after idle connection time out

Hi,
I am using a PowerBuilder (v11.1) application to access Crystal Reports (BOXI Enterprise v 3.1) using Opendocument. The app server is Apache Tomcat. We have implemented SSO using Vintela and at present we have set idle connection time out to 1 hr. The problem I am facing is listed below:
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->in application connection time out is set to zero
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wb

Same problem here. My kids account loads blank pages for most websites. If I make them adminstrators it works fine. Did you find a solution? I have this problem now in Mountain Lion but did not have the issue in Lion.

Parental control account hangs on login after idle

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