Parental Control accounts with Simple Finder won't log out

Since upgrading to Snow Leopard, my children cannot logout. The accounts use Simple Finder and have Parental Controls set. To log out, we must Force Quit Finder. How do I fix this? Also, empty Trash does not empty the trash.

enable full finder. go to home/library/preferences and delete the files com.apple.dock.plist and com.apple.finder.plist. then control-option click on finder in the dock and choose 'relaunch'. then start Activity Monitor ((it's in /Applications/Utilities) and force-quit Dock. switch back to simple finder and see if it works better now.

Similar Messages

Parental Controls - How do I find what apps are starting for an account?

I turned on Parental Controls for my kids and when they log into their accounts they get a series of dialogs saying "You don't have permission to run <APP>, with Done, Always Allow and Allow Once buttons. Things like GoogleUpdater. None of these apps are in their startup list in System Preferences. How can I find what apps are set to startup for each account?
- Thanks

Here's a tip from another user that may help you:
"I was running into the same problem trying to find apps for my daughters Iphone 3g running 4.2.1. What I did was go to the Itunes store through Itunes on my PC, and then went to the bottom of the main page and clicked "Browse." On the browse page I selected, App Store, Games (category), Kids (subcategory), and then a list of apps appears below.
I sorted by date (oldest to newest) by right-clicking next to "price" and choosing "release date" on the menu that pops up. The date created field will then be showing, which you can click on to sort newest to oldest or oldest to newest. I downloaded a bunch of free apps starting from the oldest (by name - you don't have much else to go on). Of the 30 or so I added to my Itunes, about 27 of them were compatible with 4.2.1.
This is defintely not a perfect way of finding apps, but after spending a lot of time searching for a better way this was the best I could come up with."
You can also check out these web sites:
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/finding-a pps-for-older-devices
http://findoldapps.com
Other posts or users here may provide other tips on how to look for compatible apps.
Regards.

I made my main account a parental control account and when I accessed the account created as admin, at the Parental Control options I deleted my main account and now I can't get back in it. I need help with this problem.

I made my administrator account a parental control account, at the time of creating it, the system asked for my administrator password, to restart the computer, and the new account was created. When I accessed that account at the parental control menu I could see my main account on the list and i deleted the account from that list, and now i'm trying to get back to it but I'm not able to because every time i restart the computer brings me back to the account I created. I searched for help on the web and it says to go to users and select the account I want to restore but I can't do it. Please help.

User account – restore missing admin

Parent control accounts cannot visit "https" urls

I upgrade OS to 10.6.4 and find this problem.
I follow these steps:
1. create a new "managed by parental control" account.
2. Select "unrestricted web access" and enable Safari application
3. Logout admin and loginto the new account. Try to use: https://www.google.com or https://mail.google.com
The progress bar of Safari freezes.
How can I solve this problem?
I did not find this issue under 10.6.3
Message was edited by: syain

You may want to check Apples Knowledgebase Article on this... Specifically:
+*https note: For websites that use SSL encryption (the URL will usually begin with https), the Internet content filter is unable to examine the encrypted content of the page. For this reason, encrypted websites must be explicitly allowed using the Always Allow list. Encrypted websites that are not on the Always Allow list will be blocked by the automatic Internet content filter.*+
They don't specifically identify differences from one build to the next, but their KB articles are usually inclusive of the most current version. It is possible if it worked before that it actually shouldn't have and they "fixed" it with 10.6.4.
http://support.apple.com/kb/ht2900

Mac: Firefox software update process will not authorize in parental controlled account-Bug?

OS: 10.7.5
Firefox 20
Parental Controlled user account: Firefox and Firefox Plugin processes are checked in parental controls. No other Firefox processes are visible.
When logged into parental controlled account, user launches Firefox from the Dock. Message appears:
You do not have permission to run Firefox Software Update. Admin required authorization.
Admin clicked Always Allow, entered admin name & password. Firefox would not launch.
Logged out of Parental Controlled account.
Logged in to Admin account.
Launched Firefox. "About Firefox" shows Firefox up to date.
Logged out.
Logged back into parental controlled account.
Firefox opens.
Is this a bug or is there some other reason the admin authorization failed?

I have a student that is having the same issue. Whenever she attempts to open Firefox, either from the dock or applications folder, she gets the permission error. I tried this under an admin account and get the same error, and it will not go past it, even with the admin user/pass. A strange icon appears in the dock for a second and the disappears, but Firefox never opens.
We have around 1600 student laptops in the school and I am seeing this on one of them. I have confirmed that she is running the latest version of Firefox and have tried to clear out the preferences, but there don't appear to be any.
Does anyone have anything useful to add to the conversation? Tyler just doesn't seem to be grasping the issue.

MBP won't log out of user account

Hello,-
My MBP won't log out of my user account. It just sits at a white screen with the apple logo. I have to reboot it (several times) to get back
to my user accounts.
I have done a disk repair and it worked fine for 2 days then back to issue.
Any suggestions?

If you don't already have a current backup, back up all data before doing anything else. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem. The backup is necessary on general principle, not because of anything suggested in this comment.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The procedure will help identify which such modifications you've installed, as well as some other aspects of the configuration that may be related to the problem.
Don’t be alarmed by the seeming complexity of these instructions — they’re easy to carry out. Here's a brief summary: In each of two steps, you copy a line of text from this web page into a window in another application. You wait about a minute. Then you paste some other text, which will have been copied automatically, back into a reply on this page. The sequence is copy; paste; paste again. That's all there is to it. Details follow.
While investigating the problem, you may have started the computer in "safe" mode. If possible, these steps should be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing. If you can only boot in safe mode, you can still use this procedure, but not all of it will work. Be sure to mention that in your reply, if you haven't already done so.
Below are instructions to enter UNIX shell commands. The commands are safe and do nothing but produce human-readable output, but they must be entered exactly as given in order to work. If you question the safety of the procedure suggested here — which you should — search this site for other discussions in which it’s been followed without any report of ill effects. I am not asking you to trust me. If you can't satisfy yourself that these instructions are safe, don't follow them.
The commands will line-wrap or scroll in your browser, but each one is really just a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. Step 1 should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click anywhere in the line of text below on this page to select it:
PB=/usr/libexec/PlistBuddy; PR () { [[ "$o" ]] && printf '\n%s:\n\n%s\n\n' "$1" "$o"; }; PF () { o=$($PB -c Print "$2" | awk -F'= ' \/$3'/{print $2}'); PR "$1"; }; { o=$(( $(vm_stat | awk '/Pageo/{sub("\\.",""); print $2}')/256 )); [[ $o -gt 1024 ]] && printf "\nPageouts: %s MiB\n\n" $o; o=$(kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1); PR "Loaded extrinsic kernel extensions"; o=$(launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'); PR "Loaded extrinsic user agents"; o=$(launchctl getenv DYLD_INSERT_LIBRARIES); PR "Inserted libraries"; o=$(crontab -l); PR "User cron tasks"; o=$(cat /e*/lau*); PR "Global launchd configuration"; o=$(cat ~/.lau*); PR "Per-user launchd configuration"; PF "Global login items" /L*/P*/loginw* Path; PF "Per-user login items" L*/P*/*loginit* Name; PF "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=$(find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $ | wc -l); [[ $o -eq 0 ]] || printf "\nRestricted user files: %s\n\n" $o; cd; o=$(find -L /S*/L*/E* {,/}L*/{A*d,Compon,Ex,In,Keyb,Mail/Bu,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB -c 'Print :CFBundleIdentifier' "$d/Info.plist"); ID=${ID:-No bundle ID}; egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|JMicron|microsoft\.MDI|print|SoftRAID" <<< $ID && printf '%s\n\t(%s)\n' "${d%/Contents}" "$ID"; done); PR "Extrinsic loadable bundles"; o=$(find /u*/{,*/}lib -type f -exec sh -c 'file -b "$1" | grep -qw shared && ! codesign -v "$1"' {} {} \; -print); PR "Unsigned shared libraries"; for d in {,/}L*/{La,Priv,Sta}* L*/Fonts; do o=$(ls -A "$d"); PR "$d"; done; } 2> /dev/null | pbcopy; echo $'\nStep 1 done'
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
The command may take up to a few minutes to run, depending on how many files you have and the speed of the computer. Wait for the line "Step 1 done" to appear below what you entered. The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message. No typing is involved in this step.
Step 2
Remember that you must be logged in as an administrator for this step. Do as in Step 1 with this line:
PR () { [[ "$o" ]] && printf '\n%s:\n\n%s\n\n' "$1" "$o"; }; { o=$(sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'); PR "Loaded extrinsic daemons"; o=$(sudo defaults read com.apple.loginwindow LoginHook); PR "Login hook"; o=$(sudo crontab -l); PR "Root cron tasks"; o=$(syslog -k Sender kernel -k Message CReq 'error|GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|pagin|timed? ?o' | tail -n25 | awk '/:/{$4=""; print}'); PR "Log check"; } 2> /dev/null | pbcopy; echo $'\nStep 2 done'
This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
You can then quit Terminal.
To prevent confusion, I'll repeat: When you type your password in the Terminal window, you won't see what you're typing.
Note: If you don’t have a login password, set one before taking Step 2. If that’s not possible, skip the step.
Important: If any personal information, such as your name or email address, appears in the output of these commands, anonymize it before posting. Usually that won't be necessary.
Remember, Steps 1 and 2 are all copy-and-paste — type only your password. Also remember to post the output.

My computer won't log out of a program. what do I do so I can restart my computer?

my computer won't log out of a program. what do I do so I can restart my computer?

You can force quit it. Hold down the option key, hold your cursor on the dock icon and you'll see Force Quit. You can also try clicking opt-cmd-escape to bring up the Force Quit window, highlight the program you want to quit and click Force Quit.
Note that you may lose settings or progress if an application isn't shut down properly.
Matt

Blank application icon with Simple Finder

I have parental controls turned on for my kids so that they can only see the simple finder. However, one of the application I've approved for them to use, Photo Booth, shows up in their simple finder as a blank icon that I cannot click on. The others work fine. I've tried switching between simple finder and not, but no luck. This has happened before with many icons turning blank, and I had to resort to deleting their account and recreating it. I don't want to go through that exercise again. Any suggestions?

An "encrypted disk image" is something that can be created using tools included with OS X and might be satisfactory for encrypting arbitrary files. The procedure is described here:
http://docs.info.apple.com/article.html?artnum=107333
Keep in mind that the priority with encryption is keeping your data "secure", but not necessarily maintaining the integrity of the data - since the entire contents of the disk image are effectively wrapped up into a single encrypted file, even minor corruption of that file could potentially result in the loss of all of the data so maintaining up to date backups is essential.
There are a few other things to be aware of, for example: When the disk image is mounted, it behaves just like a regular, non-encrypted volume so other users with access to the computer would be able to access its contents. The contents are only secure while the image is not mounted. For this reason, it might make sense to split up files into groups - things for which security isn't as important, or which need to be accessed frequently might benefit from being stored in a .dmg separate from the one containing the most sensitive, infrequently accessed files.
Don't share the contents of the encrypted disk image over the network. Obviously this doesn't make any sense from a security perspective, but aside from that, if a local user and a remote user both make changes to any part of the dmg while it is mounted, there is pretty much guaranteed to be corruption, and a greatly increased risk of data loss.
And unlike "Filevault", a stand alone disk image doesn't come with a "master password" backdoor so if the password is lost, its contents "will be irretrievably lost"...

Mac OS 10.6.8 Parental Controls interfere with Firefox by preventing access to websites and plug ins

Mac OS 10.6.8 iMac, running FireFox 15 in grade school computer lab. When Parental controls are enabled in system preferences Firefox does not work properly. Can't use Google to search from the search bar at the top, can't access plug ins, there are even a few websites that can't be used. An example is digitalpassport.org from Common Sense media. Students can't access to log into their accounts. Parental Controls have been running on these macs for over a year with no issues. I thought it was the latest Firefox version giving us a problem but I updated to Firefox 16 today and the problem persists. If I turn off parental controls, Firefox works perfectly. I was not previously limiting applications, just blocking youtube and facebook. I tried limiting applications and then allowing all of them but that didn't help. What am I missing? Also, I can't access Mozilla support pages either when Parental Controls are enabled.

Check the PLUGIN UPDATES! Shockwave and Java were outdated and needed re-installation on mine! Took a couple of efforts with restarts but it is obvious that it solved my problems! Firefox Mozilla Toolbar 'Help' > 'Firefox Help' > lower right side of page displays link to Plugin Update review....

Hiding helper applications in a Parent Controlled account

I don't mind having helper applications run in my 5-year-olds' account. I would prefer, however, that they not see the applications. Any suggestions on how to allow the helpers to run without them being accessible to the user?
Thanks,
Laura

I still need a bit of guidance with this please. When I enter the expanded finder and open up the "Kids" Library folder, under Managed Items/My Applications, it lists all the duplicate application shortcuts. I've deleted these again. Put them in the trash, logged out and restarted. Once logging back in, again, I have duplicates occuring. What is going on?? Please help. I'm not sure what else to try or do. There has to be a simple fix to this. Doesn't there?

Parental control accounts

Hi,
Please could somebody explain how I would allow my daughter (whose account I have setup with parental controls) to change her desktop background without me having to key in the admin user & password.
Thanks very much.
mark

markjtm wrote:
hmmm, thanks for your reply, but I don't want to give her access to ALL of system preferences... can I just allow access to the Desktop ?
Non-admin users can only modify system preferences that change their own account settings. No global or other users' settings can be modified from a non-admin account unless the user knows the admin account's password. So if you give her access to the whole System Preferences app, you don't have to worry about anything getting messed up for anyone else.
But if limiting the user's System Prefs access to the Desktop only is what you really want, you can do this with Workgroup Manager, which you can download as part of the Leopard Server Admin Tools.

Can't login to https pages under kids' 'parental controlled' account

I'm trying to login to Netflix under my kids' account. It's parental controlled and only certain applications are allowed, web filtering is on, etc. On trying to login, however, I get "can't establish secure connection to the server..."
Firefox does the same thing; says "the connection was interrupted while loading"
What parental control parameter is causing this? Its also true for other sites, like my bank, etc.

There's a Knowledge Base article that mentions this:
https note: For websites that use SSL encryption (the URL will usually begin with https), the Internet content filter is unable to examine the encrypted content of the page. For this reason, encrypted websites must be explicitly allowed using the Always Allow list. Encrypted websites that are not on the Always Allow list will be blocked by the automatic Internet content filter.
http://support.apple.com/kb/ht2900

Control Account with Casflow account and cashflow relevent

Hi !
I use SAP 9.0 PL9 . There is 1 problem with Cashflow
I setup 1 account in Chart Of Account:
1. Control Account
2. Cash Account
3. Cashflow relevent
I can't chose Primary form Items cashflow at Journal Entry. No way to record cashflow transaction with that account. How can I solve this problem?
Regards,
Hong Bich

Hi Gordon,
Thanks for your reply, but I finally manage to find where the problem was. Somehow the "Allocation account" (aka Transfer account) automatically switched from common account to control account (this behavior has been reported in note 1305645). I checked in the backup I did before upgrading the DB and that same account was a common account, so my guess would be that it changed during the upgrade.
Once you manage to uncheck the "Control account" checkbox, the problem is gone.
Thanks again anyway,
EB

Parental controls interferes with iTunes Store access

My daughter's account is set up to use Parental Controls. Under Tiger, she had no problems getting to the iTunes Store. Under Leopard, we get an "unknown error" (with a "-4" in it somewhere), every time.
If I turn off the parental controls for her account, she can get to the iTunes Store. If I turn them back on, she can't.
(On a related note, toggling Parental Controls seems to lose all of your settings... That is, the workaround to my iTunes Store problem might be to disable Parental Controls when she wants to access the store). That's a pain, though, because all of the "allow" / "don't allow" settings that I've established are lost, every time.)
She's got access to iTunes (and iTunes Helper, whatever that is), so it's not like I've prevented her from using iTunes. Again, worked fine under Tiger.
Is there a permanent fix to this?

Same problem.
Here is a workaround that works for me: I go to the iTunes Music Store and enter a search term in the search box, "The Monkees," for example. The search takes me to the Search Results screen. From there, if I click on an Artist or Album link, to "escape" out of the Search Results screen, the navigation path at the top has the home icon, music, genre, etc. buttons available. If I click on the home button, I get the long wait followed by an error. But I can click on the next level below, Music, and get pretty much everywhere in the music store.
And I've also temporarily turned off parental controls to debug this and lost all the allow / deny settings... very annoying.
The most difficult thing about trying to solve the parental control problems is that it is not always clear what is causing the problem. For example, amazon.com works fine when allowed, but once you go into secure mode most parts of the site fail to load properly, no matter what you add to the allow list in parental controls. Something about parental controls "fails to establish a secure connection." Turning off parental controls fixes the problems, but then you have no parental controls.

Parental controls bug with 10.6.4 and Safari 5?

When Safari is locked in Parental Controls it only opens approved sites. If a user tries to go to a non-approved site a dialog appears allowing an admin to add the site. If the admin authorizes ongoing use, the site should be added to the Safari bookmarks bar.
That's not working any more. The site is not added. THe Admin has to drag the url to the bookmarks bar and reauthenticate. If the admin does not do this the authorization will not stick.
Anyone else see this?

Hi Carolyn. Is there any special reason repairing permissions would work for this? I stopped doing that years ago since I never had it fix anything. (OS X Permissions have deep and seemingly intractable problems, but the repair function doesn't seem to help.)
Thanks for the OpenDNS tip. I have used them in the past. Their new family filter is a good feature, but it's just a packaged version of their standard filtering (and it will have the same problem with local address drift as their standard feature - OpenDNS fails when your public IP address changes, you need to run a DNS updater). I need finer grained control than OpenDNS offers.
Apple seems to break Parental Controls with abandon. Sometimes I think the engineers hate PC.

Parental Control accounts with Simple Finder won't log out

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