Parental Controls keep resetting

I set up accounts for my two daugthers. Since they are only six I set up parental controls but for some reason every few days, Firefox is getting removed from their list of approved applications. I have to go back in and re add it to the internet option in parental controls. Any way to fix this?

it will reset all settings on the touch. Also i dont believe you can set parental controls on the touch. What are you doing exactly?

Similar Messages

  • Really confused here. I have somehow created both a managed account and an administrator account. The admin acct is now highlighted in system preferences. We are now blocked from using our computer because parental controls keeps popping up.

    In attempting to add a music lesson program for my daughters band lessons we have messed up our computer. I now have both a managed account and an administrator account (both in my name).  It is using the managed account now and not letting use the Internet because parental controls keep popping up. I would like to delete the managed account and get back to the admin account but I have no idea what my login is for the admin account. We have never had to use it before this problem started and what we thought it was when we set it up does not work. Any ideas?

    If the user account is associated with an Apple ID, and you know that account password, the Apple ID can be used to reset your user account password.
    Otherwise, boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
    When the OS X Utilities screen appears, select Utilities ▹ Terminal from the menu bar.
    In the Terminal window, type this:
    resetpassword
    That's one word with no spaces. Then press return. A Reset Password window opens.
    Select your boot volume if not already selected.
    Select your username from the menu labeled Select the user account if not already selected.
    Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
    Select  ▹ Restart from the menu bar.
    You should now be able to log in with the new password, but you won't be able to unlock the Keychain. If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it. You’ll need to reset your keychain in the preferences of the Keychain Access application.

  • Ios7 parental controls password reset

    How do I iOS 7 parental controls password reset or view?

    I found this on the web and helped me edit an file and reset it to a passcode I could remember. These instructions are for more advance people with some understanding of programming and remember you do this at your own risk. Please don't blame me or anyone else for "bricking" iPhone or iPad if you do it wrong. Here are the instructions:
    Download iBackupBot
    Connect iPhone/iPod/iPad via USB
    Backup device to iTunes
    Close iTunes (leave your device plugged in to your computer)
    Open iBackupBot - this will open all device backups that it can find
    Select your backup from the left column
    Sort right hand pane by Path and locate "Library/Preferences/com.apple.springboard.plist" (there may be two files named this; try them both) and double-click to open
    Extracted it (and only it) to the desktop. Do this by Checkmark the file, then select the Extract Icon (or File - Export menu), then select the checkbox that says only that file and the other checkbox that says something about Info about the file. Two files will appear on your desktop - one ending in plist and the other ending in .info.
    Edit com.apple.springboard.plist with you favourite plist editor (e.g. Xcode)
    Look for and change the string for "SBParentalControlsFailedAttempts" to 0
    Add in<key>SBParentalControlsPIN</key> <string>1234</string>
    after
    <dict> <key>countryCode</key> <string>us</string> </dict>
    Save your changes, and return to iBackupBot
    Import the modified plist. It is now in the backup!
    Exit iBackupBot
    Open iTunes and use Restore Backup to your device
    After restore is done and phone restarts the password should be 1234.
    I reset my son's iPhone with this method after I forgot the passcode. This worked on iOS 7 iPhone 4.
    Here is the original link http://apple.stackexchange.com/questions/55528/how-do-i-remove-the-restriction-p asscode-on-my-ipad
    Us parents need some device to help us to remember these darn passcodes
    Good luck.

  • My iTunes parent control keeps giving me the same error message. "Parent control preferences could not be unlocked. You may need to reinstall iTunes. "I have uninstalled ant reinstalled iTunes that 4 time now and I still can't get on. Can anyone help?

    My iTunes parent control keeps giving me the same error message. “Parent control preferences could not be unlocked. You may need to reinstall iTunes. “I have uninstalled ant reinstalled iTunes that 4 time now and I still can’t get on. Can anyone help?

    Experimental advice ... but, plausibly, the preference files containing the parental control setting may be damaged. If so, removing the iTunes preference files may help.
    For the basic technique, see the "Remove iTunes preference files" section from the "User-specific troubleshooting" section of the following document:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    To see those folders, you'll need to first set your PC to view hidden files and folders
    In your Start menu, open Computer.
    In your Organise menu, select Folder Options.
    In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
    Click OK.
    Prior to doing the preference file rebuilds: Best to make a note of any custom preferences you have set up for your iTunes. (Rebuilding pref files returns preferences to their defaults ... so you'll likely have to set some of those custom preferences up again from scratch.) Also make a note of any third-party plugins/add-ons you have installed. You may have to reinstall those after the rebuilds.
    Things to watch out for during the rebuilds
    Rebuilding the preference files in the \Local\ location causes the iTunes license agreement to run. So you'll need to agree to that again.
    Rebuilding the preference files in the \Roaming\ location causes the iTunes Setup Assistant to run. When prompted to do so, do not add files to your iTunes library. (Otherwise you'll end up with a library full of duplicates.)

  • Does upgrading to iOS 4.2 reset the Parent Control password?

    A month or two ago, I updated my son's iPod Touch 3G from version 4.1 to version 4.2 via my computer (not his).
    Sometime later, I discovered that my son had set the Parent Control password to something completely different, and all of the parent controls had been turned off.
    My son claims that the update had reset the password, and he set it to a different password, which he did give to me when I discovered the change. (I won't go into his excuse for setting a new password.)
    I am suspicious. I have not found any evidence on the web of parent controls being reset by an upgrade, and I think it would be poor design to have an upgrade reset the parent control password.
    So, if you upgrade an iPod Touch on a computer which is not its primary computer, does the password and parent control settings get reset?
    Further info:
    When upgrading his iPod Touch, I did not sync it to my computer. After the upgrade, all his settings (Mail, apps, etc.) were still working. I have my own iPod Touch that I do sync to my computer, and it has no parent control settings enabled, nor a parental control password. I keep my iPod Touch at version 3.1.3, for development purposes. I'm running 10.6.5, iTunes 10.
    Please answer only if you know (e.g., you've tested this) or if you have a conjecture as to why this might indeed happen. I'm not in the mood for any parenting lessons.
    Thanks!
    Henry

    You are absolutely correct. A simply update to the latest version of iOS will not restore the device to factory settings. If you did the update yourself, at the end of the installation you would have been presented with an option to restore from backup or setup as a new device. Of course you would have chosen to restore from backup because you say that all email and apps were exactly as before. The restrictions are carried over exactly as before when you restore from backup, including the restrictions passcode and any settings you had selected.
    The only conclusion (if the sequence above is correct) that can be made is that someone intentionally restored the device to factory settings after the upgrade and then setup a new restrictions passcode.
    Having said that, these statements in your description are contradicting each other:
    - I updated my son's iPod Touch 3G from version 4.1 to version 4.2 via my computer (not his).
    - When upgrading his iPod Touch, I did not sync it to my computer
    How exactly the upgrade happened could tell you if you made a simple mistake or if he or someone else intentionally restored the device.

  • Parental controls out of control

    Each time I reopen iTunes the parental controls are set to "clean" for podcasts. This results in some of my podcast updates to be blocked (the dreaded exclamation mark). Opening preferences, selecting "parental controls" and allowing "explicit" podcasts sets the parental controls properly for me (I'm the parent, after all). I authenticate, and the probelm is fixed. Before I dismiss the prefs pane, I click the lock to prevent changes.
    The trouble is that the problem reoccurs the next time I open iTunes. The parental controls have reset. How do I tell iTunes that dirty words are OK with me...forever?
    [I am administrative user on my mac. Other limited user accounts exist, but are rarely used, i.e. I'm pretty sure they are no factor. I do have sufficient privileges to set parental controls.]
    iMac G5   Mac OS X (10.4.9)   iTunes 7.1.1 (5)

    Why do you want to give parental controls to an administrator account? That makes no sense. I suggest you disable administrator access on the account you created, then use an account that has administrator access to establish parental controls on the non-administrator account.

  • I am trying to reset my 4th generation ipod touch via itunes (as I cannot remember parental controls code). In itunes it does a download but then says the software was corrupted during download. Itunes is up to date. Operating system is vista. Any ideas?

    I have given my 4th generation ipod touch to my husband and he wants to download some in app purchases, so I am trying to reset it via itunes. I dont remember setting parental controls but I must have at some point, maybe when I lent it to the kids. But I cannot remember the password and nothing I have tried works. So I have backed the ipod up and am trying to reset it but after speding 10 minutes doing a download I get a message that says:
    "The softwaar for the iPod was corrupted during download. Disconnect and reconnect, then try again. Make sure your network settings are correct and your network connection is active, or try again later"
    I have tried many times. All the settings are correct, and the network seems to be working fine in all respects.
    Any advice very much appreciated.
    Thank you
    UPDATE - decided to try one more time after trying for hours and it has worked! I now suspect it may have been because my son was playing an online game. Though we have plenty of bandwidth. But in case, I guess it could be a bandwidth problem.

    A Complete Guide to Restore or Recover Your iDevice (or if you forgot your passcode)
    iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    iOS- Understanding passcodes
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    If you need to restore your device or if you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to
             update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the Back Up
             option (see in the image below). If you have just backed up the device, it is not
             necessary to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup.
    If you can not restore your device then you will need to go to recovery mode.
    Placing your device into recovery mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
         1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
             of the cable connected to your computer's USB port.
         2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
             red slider appears, then slide the slider. Wait for the device to turn off.
              If you cannot turn off the device using the slider, press and hold the Sleep/Wake
              and Home buttons at the same time. When the device turns off, release the Sleep/Wake
              and Home buttons.
         3. While pressing and holding the Home button, reconnect the USB cable to the device.
             The device should turn on. Note: If you see the screen pictured below, let the device
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             start with step 2 again.
         4. Continue holding the Home button until you see the "Connect to iTunes" screen.
             When this screen appears you can release the Home button.
         5. If necessary, open iTunes. You should see the following "recovery mode" alert:
         6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • How do i reset my mac completely? I have parental controls and cant seem to get to time machine cause i bought the computer with parental controls on it and they did not have the password. How do i completely reset my macbook pro?

    how do i reset my mac completely? I have parental controls and cant seem to get to time machine cause i bought the computer with parental controls on it and they did not have the password. How do i completely reset my macbook pro?

    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : http://support.apple.com/kb/HT6170
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
    Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • I was trying to set parental controls and somehow lost the abitlity to sign in as adminstrator. When I try to reset using my OSX CD, it says I need to install Rosetta before I can reinstall MacOSX. I say yes, but it asks for my administrator ID/password

    Somehow lost my ability to login as administrator when i was trying to set up Parental Controls. Now it does not recognize my administrator name or password. When I try to reset my password by reinstalling MacOSX, it tells me I have to first install Rosetta. When I say yes, it asks for my administrator name and password!  ARG!  Help please!

    Whew, let's see if we can trick it into making a new admin account...
    Reset OS X Password Without an OS X CD...
    http://theappleblog.com/2008/06/22/reset-os-x-password-without-an-os-x-cd/
    Admin Hack...
    http://www.hackmac.org/?q=node/4
    Starts up like the first time you buy a new Mac, but after filling in all that info again, you should have access to the computer and the other Users & files will still be there... give the new User a different name than an existing one.

  • Parental Controls app settings keep changing on their own

    I manage a lab and have setup Parental Controls to allow certain apps. However, later students will launch an app. that I have enabled and get the dialog box saying it isn't allowed. I go back and check parental controls for that computer and the app is now unchecked.
    1) how can I keep this from happening?
    2) is there a preferences file somewhere that I can save and then just upload from time to time?
    Thanks,
    Craig

    Tsaxman wrote:
    I manage a lab and have setup Parental Controls to allow certain apps. However, later students will launch an app. that I have enabled and get the dialog box saying it isn't allowed. I go back and check parental controls for that computer and the app is now unchecked.
    1) how can I keep this from happening?
    2) is there a preferences file somewhere that I can save and then just upload from time to time?
    Thanks,
    Craig
    I suspect your students are smarter than you think they are
    Be sure nobody knows the admin password. Change it to be sure and make sure nobody is looking.
    Be sure nobody has a Leopard DVD handy.
    Be sure all users are non-admin types.
    Check all 3rd party apps installed on the machines.
    You can also check the console logs on the machines to see how and when the change occurred.

  • Unable to set parental controls on itunes b/c my username and password are not correct.  How do I reset them?  There is no prompt to give any clues what they are.

    unable to set parental controls on Itunes b/c my user name and password got rejected.  How do I reset them or figure out my username and password?

    This is a user to user support forum.  We are all iphone users just like you.
    You are not addressing Apple here at all.
    This is an odd way to ask your fellow iphone users for help. Berating oterh users will not help you.
    "it's too fragile"
    No it is not.  i have never damaged one, nor has anyone I know.
    " U loose data when Ur phone is locked"
    No you don't.  Why do you think this?
    "and there is no customer support!!!  "
    Wrong yet again.  Apple has an 800 number and they have many retail stores and they have support articles that you can access using the search bar. Or you can contact them throgh express lane online
    "but I will go back with Blackberry "
    Please do.
    Good ridance

  • Forgot my parental controls password - is there a way to reset it?

    I forgot what my parental controls password is in system preferences - is there a way to reset it?

    http://support.apple.com/kb/ht1212
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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  • How do I get rid of parental controls? I've unlocked them, but they keep coming back.

    How do I get rid of parental controls? I've unlocked them, but they keep coming back.

    Can you explain what you mean? You can't apply parental controls to your own (admin) account - only to other user accounts. Are you the admin on your computer?
    Matt

  • Hi, I keep getting this message: Creative Cloud attempted to access a secure website, Parental Controls restricts access to secure websites. To add this website to your approved list, click Add Website. To do this, you need an administrator password.

    Hi, I keep getting this message: Creative Cloud attempted to access a secure website, Parental Controls restricts access to secure websites. To add this website to your approved list, click Add Website. To do this, you need an administrator password.
    what is this? what password do i need?
    I am trying to download Creative Cloud but it not working?

    Tamaro34896425 the error message you have posted appears to be related to the settings of your security software.  You can find guidance on how to configure software firewalls at Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.  You can find a link to the list of secure servers that the computer will need access to.

  • HT1339 I took my daughters ipod away for 2 months when I gave it back she forgot her password now it is locked. I would like to reset it with my information so I will have her password. Also is there parent controls?.

    I took my daughters ipod away for 2 months when I gave it back she forgot her password now it is locked. I would like to reset it with my information so I will have her password. Also is there parent controls?

    Did you check out the link I posted? Did you expand the applicable section:
    If you have previously synced your device with iTunes
    If you have never synced your device with iTunes
    If you don't have access to a computer

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