Parsing error in file message, can't access Solution Center

I have a HP Deskjet F4480. From initial install I get a message: Parsing error in file C:\Program files\HP\Digital Imaging\bin\hpqsdoc\1033.XML I have uninstalled the printer, downloaded the large install file from HP website and tried to install printer. Still get same error message. Printer prints, copies fine but I want to use it to scan a page and then using OCR copy data. Scanner feature from control panel will copy just fine but don't know how to get to .txt from scanned image, or how to get rid of error message. Have already run the printer diagnostic unit and scanner diagnostic unit and they detect no errors.

navigate to C:\program files\HP\digital imaging\bin\ and there we would find 2 or 3 folders with HPQSCLOC name with an extension like HPQSCLOC(608) or (109).
We have to search for 1033.xml file in all those folders and probably, it would be there in HPQSCLOC folder with numbers in brackets.
Then, we can go to the HPQSCLOC folder and copy the contents of the folder and paste the contents in HPQSCLOC folder with numbers in brackets .
Now, we can delete the HPQSCLOC folder and rename the HPQSCLOC folder with numbers in brackets as HPQSCLOC.
Then, try opening HP Solution center. It should work fine
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)

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Parsing error in file c:\program files\hp\digital imaging\bin\hpqscloc\1033.xml

A fenti hibaüzenet jelenik meg, ha meg akarom nyitni a HP Szolgáltató központot.
Mi a megoldás ?
The above error message appears when trying to open the HP Solution Center.
What is the solution?

Hi if461030,
Welcome to the HP Forums!
I see that you are getting a parsing error when trying to open the HP Solution Center.
I have a few questions for you:
1.) What type of printer do you have? To find your printer's Product/Model Number follow instructions in this link. Finding Your HP Product Model Number.
2.) What Operating System are you using? Windows or Mac? What version?
3.) How is the printer connected? Wireless or USB?
Hope to hear back, and have a great day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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Parsing error in file C:\Program Files (x86)\HP\Digital Imaging\bin\hpqscloc\1033-xml

Spoiler (Highlight to read)
I have a HP Photosmart Premium C310a All-In-One I can not open solution center get the message I wrote as a subjekt.I´ve tried a lot of methods I´m 75 years old and I´m tired of this problem! I´ve got 2 computers one HPdv5009 with W.XP Home Edition and it works free from problem The solution center opens up without any problem but on the other HP dv7 with W.7 Home Premium 64 Solution center did not like my order to open up! Parsing error in file etc. That is the answer I got!
Please Help Me anybody!
This question was solved.
View Solution.

Hello-
I have included a link where the issue has been resolved. Look for the file that is in grreen_apple's post. (attachment)
http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Parsing-error-in-file-c-Program-Files-HP-Di...
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input !
Thank You,
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syy

Thanks.
I will give this a go.
Once I have uninstalled the software presumably, I don't use the cd that came with my printer (I have uninstalled and reinstalled using the original CD before) , but can download the software and new drivers direct from the HP site.
I did try and download updates from there and it said new software for solution centre but when I clicked
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Once again thanks for your help
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Hi @mwd3,
Welcome to the HP Forums!
I see that you are unable to print in Windows 7, and I am happy to help you!
For further assistance, I will need some additional information:
The Product/Model Number of your printer. Follow instructions in this link. Finding Your HP Product Model Number.
If the printer is connected, Wireless, Ethernet, or USB.
If the printer is able to make copies.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
Please see this post, Want Good Answers? Ask Good Questions, by @Bob_Headrick, so you can get the most out of these forums.
In the meantime, please try the HP Print and Scan Doctor, and let me know what happens!
Hope to hear from you soon, and happy new year!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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