Part number to upgrade ACS 1113 from 4.2 to 5.1

I would like to upgrade my ACS server SE 1113 from 4.2 to 5.x but I cannot seem to find a part number. Does anyone know what the license part number may be?
Thanks,
Gary

Gary,
See here:
http://www.cisco.com/en/US/prod/collateral/netmgtsw/ps5698/ps6767/ps9911/product_bulletin_c25-569135.html
HTH,
Faisal
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Serial number problem upgrading from Tryout and 5.1 to 5.5 CS Standard

Hi
Long one...!
I bought a new iMac and CS5.5 Design Standard. Installed it. Didn't have my education serial at the time so ran as trial. All good.
Received serial from Adobe. Put it in and Indesign was OK with it and upgraded to 5.5, but others stayed as Tryouts. Reinstalled, same problem.
Contacted Adobe who said the serial was for Windows. After much messing around they issued another serial. Put it in. It changed when I put the disk in to try and reload. (Last four digit box changes itself to XXX). Other two packages went from Tryout to 5.1.
Uninstalled whole package and reinstalled using the code Adobe Support gave me. Indesign back as 5.5 but other two still only 5.1
Why might this be?
You don't have to read the following but it may help.
Thank you for answers or suggestions. At wits' end here!
Sam
Thank you for choosing Adobe. A representative will be with you shortly. Your estimated wait time is 0 minute(s) and 2 second(s) or longer as there are 1 customer(s) in line ahead of you.
You are now chatting with Arun Kumar.
sam: Hello
Arun Kumar: Hello! Welcome to Adobe Customer Service.
Arun Kumar: Hi! Sam.
sam: My copy of CS design standard says my serial number isn't correct
Arun Kumar: May I please have your email address registered with Adobe while I review your request?
sam: .......................
Arun Kumar: Thank you for the information.
Arun Kumar: I understand that you need assistance regarding serial number. Is that correct?
sam: You emailed me the serial after I sent in supporting evidence of eligibility and i pasted it into the startup. The startup seems to have gone but the prgarm still says trial version
Arun Kumar: Okay, sure I will help you with this.
Arun Kumar: May I have the serial number?
sam: "Thank you for your proof of academic status. Here is your serial number for Design Standard CS 5.5--- .....................
sam: I pasted it into the box
Arun Kumar: Okay.
Arun Kumar: I checked with the serial number and it's correct.
Arun Kumar: Are you using the correct dvd?
sam: The suite installed and the nag screen's gone but the product still says it's a trial version
sam: I used the dvd provided
Arun Kumar: May I know which software trail version is installed on your machine?
Arun Kumar: Are we still connected?
sam: Sorry
sam: Creative Suite Design Standard 5.5
sam: Ai and PS say it's a tryout on the startup screen
Arun Kumar: In this case, I suggest you to uninstall the trail version and install the Design Standard CS 5.5 with the help of DVD.
sam: The dvd was where I installed what I have from
sam: I deleted and reinstalled PS as I thought there was another problem with it
Arun Kumar: May I know which software was there before you installing the software form DVD?
sam: Brand new iMac
Arun Kumar: Sam, you install it in trial version, there you will get option of help, click on help and register the serial number.
Arun Kumar: Your product will get converted to full version.
sam: I'm new to Macs. How do I uninstall it?
Arun Kumar: Don't uninstall it.
sam: OK. Can you give me a refernce for this case for itf it doesn't work?
Arun Kumar: With the help of DVD run the software and choose the trial version.
sam: Choose the trial version???
Arun Kumar: You will get two options when you will install it with DVD one is run the trail version and another is enter the serial number.
Arun Kumar: Did you got this two option when you installed the software?
sam: I was going to do it later! Shall I do it now?
sam: If you don't mind waiting...
Arun Kumar: Installation will take time and we can't wait for so much time.
Arun Kumar: I will provide you all the steps.
sam: OK
Arun Kumar: If you still get any problem, you can contact us back. We are available 24/7
Arun Kumar: When you will install the software, you will get two option.
Arun Kumar: 1) install on trail version.
Arun Kumar: 2) enter the serial number.
Arun Kumar: By both way you can activate the product.
Thank you for choosing Adobe. A representative will be with you shortly. Your estimated wait time is 0 minute(s) and 3 second(s) or longer as there are 1 customer(s) in line ahead of you.
You are now chatting with 'Pritam'
Pritam: Hello. Welcome to Adobe Technical Support.
Pritam: I have received your query. Please allow me a moment to verify your account and to review the details of your request.
Pritam: Could you please provide your email address?
sam: [email protected]
Pritam: Hello SAm
Pritam: *Sam
Pritam: AS I understand you are having an issue with the activation of the product,am I correct?
sam: Hi Pritam
sam: I've had two long discussions with your chatroom people. Very willing but still no success activating two of the products. The ID product has changed to 5.5 but AI and PS don't accept the serial code I was given. Please would someone let me know what to do? The trial is running out and I need the software!
sam: I mean Live Chat
Pritam: Thank you fro confirming the issue.
Pritam: *for
Pritam: I will try my level best to help you out with the issue.
Pritam: May I have the serial number of the product?
sam: 1408-1108-9876-3887-8290-4164
Pritam: Sam ,may I know are you trying to activate the product in Windows or MAC?
sam: A new iMac
sam: You're welcome to remote view the machine if it helps
Pritam: Sam, this is why you are having an error in activating.
Pritam: The serial number which you have provided is for Windows and you are trying to activate the product in MAC ,because of this you are not able to activate the product.
sam: It's the one you sent me this morning
sam: I sent in my education user support case stuff yesterday and included tproduct code from the packaging
sam: Can you give me a Mac serial?
Pritam: Please allow me a moment.
Pritam: Thank you fro staying online.
sam: No problem
Pritam: As we are from the technical team ,we don't have the resource for the changing serial number to MAC.
Pritam: In this case I will transfer the chat to our customer service team,they will help you out with the issue.
Pritam: May I transfer the chat?
sam: Thanks... this is from the email today: Your Adobe ID:............ Your Case Number:............ With this response, we believe your issue is resolved and have therefore closed your case 0207655150. If your support case has not been completed to your satisfaction or you should you need to contact us on this issue again, please reference your case number. You can reopen your case up to 14 days after it has been closed. Hello, Thank you for your proof of academic status. Here is your serial number for Design Standard CS 5.5--- ........................
Please wait while I transfer the chat to the appropriate group.
You are now chatting with Daniel Pedapenki.
Daniel Pedapenki: Hello! Welcome to Adobe Customer Service.
Daniel Pedapenki: Hi Sam.
Daniel Pedapenki: May I please have your email address registered with Adobe while I review your request?
sam: Hi Daniel
sam: ...............
Daniel Pedapenki: Thank you for the email address.\
sam: Email to me today:
sam: sam: Thanks... this is from the email today: Your Adobe ID:............... Your Case Number:................... With this response, we believe your issue is resolved and have therefore closed your case 0207655150. If your support case has not been completed to your satisfaction or you should you need to contact us on this issue again, please reference your case number. You can reopen your case up to 14 days after it has been closed. Hello, Thank you for your proof of academic status. Here is your serial number for Design Standard CS 5.5--- .....................
Daniel Pedapenki: Thank you for the information.
Daniel Pedapenki: Please elaborate the issue which you are facing now.
sam: The activation screens won't accept the number as the product
Daniel Pedapenki: Thank you for the information.
Daniel Pedapenki: Sam, I see that the serial number is for the product Design Standard CS 5.5 Win platform and it is not activated till now, may I know the exact error message please?
sam: AI and PS startup screens say they're CS5 tryout
sam: The Indesign package seems happy with the code and says it's 5.5. Off the same CD
Daniel Pedapenki: Thank you for waiting. One moment please.
Daniel Pedapenki: Okay Sam.
sam: Hi
Daniel Pedapenki: Please allow me a moment to search for the information.
Daniel Pedapenki: Thank you for your patience.
sam: Thanks for your help
Daniel Pedapenki: Sam, on the installation window, is it mentioned as Design Standard CS5.5 and Design Premium CS5.5?
sam: Just looking now
Daniel Pedapenki: Alright!
Daniel Pedapenki: Just to confirm, are you trying to install the program on Mac machine?
sam: Yes. The programs work as trials fine
Daniel Pedapenki: Thank you for the information.|
Daniel Pedapenki: Sam, since you are using the Windows version serial number, to install the program on Mac machine, you are getting this issue.
sam: One of the three packages seems OK
sam: I'm opening the installer now
Daniel Pedapenki: Sorry for the wait. Please do stay online.
sam: It just goes through to the Enter Serial Number... Provide a serial number...Install this product as a trial... etc
Daniel Pedapenki: Sam, please confirm, me if you have installed the product in Win or Mac?
sam: THE SERIAL NUMBER IS NOT VALID FOR THIS PRODUCT... INSTALL THIS PRODUCT AS A TRIAL
sam: Mac
Daniel Pedapenki: Sam, as the serial number of the product is for Win platform, you can use the product in Mac platform.
sam: Do you mean 'cannot'?
Daniel Pedapenki: *cannot
Daniel Pedapenki: Yes, you are correct.
sam: The three programs are running fine but two as tryout only. I only have this one disk to load from, supplies by Apple with the new machine
sam: The box says 'For sale only with a new Mac'
Daniel Pedapenki: Sam, you have to install the product in Win platform as the serial number issued for you is for Win.
sam: Not going to do that. Please give me a working serial number
sam: I haven't got a disk for Windows installation anyway
Daniel Pedapenki: I'll be right with you.
sam: Thanks
sam: I have only a couple of weeks to register this! And I need it for my coursework!
Daniel Pedapenki: You are welcome.
Daniel Pedapenki: Sam, the coupon code and the part number which you have provided to use for the edu serial number is for Win platform, in this case, we have provided you the serial number for the Win platform.
Daniel Pedapenki: You can check in your mails for this information,.
sam: Can you confirm back to me the product code?
sam: I can photograph the box and email you showing the stickers etc
sam: The part number on the back of the package is 91047958, yes?
Daniel Pedapenki: Product name: CS5.5 Design Standard.
Daniel Pedapenki: Part number (PN): 91047958
Daniel Pedapenki: Coupon code: dsgnm3-1........
Daniel Pedapenki: Design Standard CS 5.5--- ................
sam: There's also a sticker saying PN: 65147483
sam: Lot code 12056
sam: I don't know where in my emails I said it was for Windows?
sam: Also, why has Indesign activated properly?
Daniel Pedapenki: Thank you for waiting. One moment please.
Daniel Pedapenki: Sam, the serial number is for the Win platform, in this case, you can use this serial number in the Win platform.
sam: I did not buy the software to use in Windows. I am moving completely to Apple
sam: As I asked above:
sam: sam: I don't know where in my emails I said it was for Windows? sam: Also, why has Indesign activated properly?
sam: Why did the Education activation people give me the wrong number?
sam: Two possible solutions now are that you give me the correct serial number, or send me another disk which will activate properly on OS X
Daniel Pedapenki: I'll be right with you.
sam: I'm feeling like I have done something wrong here... and it's not a good feeling
Daniel Pedapenki: Please allow me a moment to search for the information.
Daniel Pedapenki: Thank you for your patience.
Daniel Pedapenki: Sam, in this case, I'll provide you the new serial number for Mac version.
sam: OK
Thank you for choosing Adobe. A representative will be with you shortly. Your estimated wait time is 0 minute(s) and 3 second(s) or longer as there are 1 customer(s) in line ahead of you.
You are now chatting with 'Pritam'
Pritam: Hello. Welcome to Adobe Technical Support.
Pritam: I have received your query. Please allow me a moment to verify your account and to review the details of your request.
Pritam: Could you please provide your email address?
sam: [email protected]
Pritam: Hello SAm
Pritam: *Sam
Pritam: AS I understand you are having an issue with the activation of the product,am I correct?
sam: Hi Pritam
sam: I've had two long discussions with your chatroom people. Very willing but still no success activating two of the products. The ID product has changed to 5.5 but AI and PS don't accept the serial code I was given. Please would someone let me know what to do? The trial is running out and I need the software!
sam: I mean Live Chat
Pritam: Thank you fro confirming the issue.
Pritam: *for
Pritam: I will try my level best to help you out with the issue.
Pritam: May I have the serial number of the product?
sam: 1408-1108-9876-3887-8290-4164
Pritam: Sam ,may I know are you trying to activate the product in Windows or MAC?
sam: A new iMac
sam: You're welcome to remote view the machine if it helps
Pritam: Sam, this is why you are having an error in activating.
Pritam: The serial number which you have provided is for Windows and you are trying to activate the product in MAC ,because of this you are not able to activate the product.
sam: It's the one you sent me this morning
sam: I sent in my education user support case stuff yesterday and included tproduct code from the packaging
sam: Can you give me a Mac serial?
Pritam: Please allow me a moment.
Pritam: Thank you fro staying online.
sam: No problem
Pritam: As we are from the technical team ,we don't have the resource for the changing serial number to MAC.
Pritam: In this case I will transfer the chat to our customer service team,they will help you out with the issue.
Pritam: May I transfer the chat?
sam: Thanks... this is from the email today: Your Adobe ID:............... this response, we believe your issue is resolved and have therefore closed your case 0207655150. If your support case has not been completed to your satisfaction or you should you need to contact us on this issue again, please reference your case number. You can reopen your case up to 14 days after it has been closed. Hello, Thank you for your proof of academic status. Here is your serial number for Design Standard CS 5.5--- 1.............
You are now chatting with Daniel Pedapenki.
Daniel Pedapenki: Hello! Welcome to Adobe Customer Service.
Daniel Pedapenki: Hi Sam.
Daniel Pedapenki: May I please have your email address registered with Adobe while I review your request?
sam: Hi Daniel
sam: .................
Daniel Pedapenki: Thank you for the email address.\
sam: Email to me today:
sam: sam: Thanks... this is from the email today: Your Adobe .............0 With this response, we believe your issue is resolved and have therefore closed your case .. If your support case has not been completed to your satisfaction or you should you need to contact us on this issue again, please reference your case number. You can reopen your case up to 14 days after it has been closed. Hello, Thank you for your proof of academic status. Here is your serial number for Design Standard CS 5.5--- ...............4164
Daniel Pedapenki: Thank you for the information.
Daniel Pedapenki: Please elaborate the issue which you are facing now.
sam: The activation screens won't accept the number as the product
Daniel Pedapenki: Thank you for the information.
Daniel Pedapenki: Sam, I see that the serial number is for the product Design Standard CS 5.5 Win platform and it is not activated till now, may I know the exact error message please?
sam: AI and PS startup screens say they're CS5 tryout
sam: The Indesign package seems happy with the code and says it's 5.5. Off the same CD
Daniel Pedapenki: Thank you for waiting. One moment please.
Daniel Pedapenki: Okay Sam.
sam: Hi
Daniel Pedapenki: Please allow me a moment to search for the information.
Daniel Pedapenki: Thank you for your patience.
sam: Thanks for your help
Daniel Pedapenki: Sam, on the installation window, is it mentioned as Design Standard CS5.5 and Design Premium CS5.5?
sam: Just looking now
Daniel Pedapenki: Alright!
Daniel Pedapenki: Just to confirm, are you trying to install the program on Mac machine?
sam: Yes. The programs work as trials fine
Daniel Pedapenki: Thank you for the information.|
Daniel Pedapenki: Sam, since you are using the Windows version serial number, to install the program on Mac machine, you are getting this issue.
sam: One of the three packages seems OK
sam: I'm opening the installer now
Daniel Pedapenki: Sorry for the wait. Please do stay online.
sam: It just goes through to the Enter Serial Number... Provide a serial number...Install this product as a trial... etc
Daniel Pedapenki: Sam, please confirm, me if you have installed the product in Win or Mac?
sam: THE SERIAL NUMBER IS NOT VALID FOR THIS PRODUCT... INSTALL THIS PRODUCT AS A TRIAL
sam: Mac
Daniel Pedapenki: Sam, as the serial number of the product is for Win platform, you can use the product in Mac platform.
sam: Do you mean 'cannot'?
Daniel Pedapenki: *cannot
Daniel Pedapenki: Yes, you are correct.
sam: The three programs are running fine but two as tryout only. I only have this one disk to load from, supplies by Apple with the new machine
sam: The box says 'For sale only with a new Mac'
Daniel Pedapenki: Sam, you have to install the product in Win platform as the serial number issued for you is for Win.
sam: Not going to do that. Please give me a working serial number
sam: I haven't got a disk for Windows installation anyway
Daniel Pedapenki: I'll be right with you.
sam: Thanks
sam: I have only a couple of weeks to register this! And I need it for my coursework!
Daniel Pedapenki: You are welcome.
Daniel Pedapenki: Sam, the coupon code and the part number which you have provided to use for the edu serial number is for Win platform, in this case, we have provided you the serial number for the Win platform.
Daniel Pedapenki: You can check in your mails for this information,.
sam: Can you confirm back to me the product code?
sam: I can photograph the box and email you showing the stickers etc
sam: The part number on the back of the package is 91047958, yes?
Daniel Pedapenki: Product name: CS5.5 Design Standard.
Daniel Pedapenki: Part number (PN): 91047958
Daniel Pedapenki: Coupon code: dsgnm3-1.........
Daniel Pedapenki: Design Standard CS 5.5--- ...........
sam: There's also a sticker saying PN: 65147483
sam: Lot code 12056
sam: I don't know where in my emails I said it was for Windows?
sam: Also, why has Indesign activated properly?
Daniel Pedapenki: Thank you for waiting. One moment please.
Daniel Pedapenki: Sam, the serial number is for the Win platform, in this case, you can use this serial number in the Win platform.
sam: I did not buy the software to use in Windows. I am moving completely to Apple
sam: As I asked above:
sam: sam: I don't know where in my emails I said it was for Windows? sam: Also, why has Indesign activated properly?
sam: Why did the Education activation people give me the wrong number?
sam: Two possible solutions now are that you give me the correct serial number, or send me another disk which will activate properly on OS X
Daniel Pedapenki: I'll be right with you.
sam: I'm feeling like I have done something wrong here... and it's not a good feeling
Daniel Pedapenki: Please allow me a moment to search for the information.
Daniel Pedapenki: Thank you for your patience.
Daniel Pedapenki: Sam, in this case, I'll provide you the new serial number for Mac version.
sam: OK
Daniel Pedapenki: Sam, please be online for 2 minutes.
sam: OK
Daniel Pedapenki: Thank you.
Daniel Pedapenki: Sam, the new serial number is .........6201.
Daniel Pedapenki: Is there anything else I can help you with?
sam: Can I just try that serial
Daniel Pedapenki: I'm sure you can activate the product with out any issue.
Daniel Pedapenki: Please feel free to contact us if you need more assistance.
Daniel Pedapenki: Do you have any further questions for me today?
sam: No thanks
Daniel Pedapenki: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!
Thank you for chatting with us. Please click the "Close" button on the top right of the chat window to tell us how we did today.
You are not currently connected to a chat representative.
Thank you for choosing Adobe. A representative will be with you shortly. Your estimated wait time is 0 minute(s) and 3 second(s) or longer as there are 1 customer(s) in line ahead of you.
You are now chatting with 'Pritam'
Pritam: Hello. Welcome to Adobe Technical Support.
Pritam: I have received your query. Please allow me a moment to verify your account and to review the details of your request.
Pritam: Could you please provide your email address?
.......Pritam: Hello SAm
Pritam: *Sam
Pritam: AS I understand you are having an issue with the activation of the product,am I correct?
sam: Hi Pritam
sam: I've had two long discussions with your chatroom people. Very willing but still no success activating two of the products. The ID product has changed to 5.5 but AI and PS don't accept the serial code I was given. Please would someone let me know what to do? The trial is running out and I need the software!
sam: I mean Live Chat
Pritam: Thank you fro confirming the issue.
Pritam: *for
Pritam: I will try my level best to help you out with the issue.
Pritam: May I have the serial number of the product?
sam: .-4164
Pritam: Sam ,may I know are you trying to activate the product in Windows or MAC?
sam: A new iMac
sam: You're welcome to remote view the machine if it helps
Pritam: Sam, this is why you are having an error in activating.
Pritam: The serial number which you have provided is for Windows and you are trying to activate the product in MAC ,because of this you are not able to activate the product.
sam: It's the one you sent me this morning
sam: I sent in my education user support case stuff yesterday and included tproduct code from the packaging
sam: Can you give me a Mac serial?
Pritam: Please allow me a moment.
Pritam: Thank you fro staying online.
sam: No problem
Pritam: As we are from the technical team ,we don't have the resource for the changing serial number to MAC.
Pritam: In this case I will transfer the chat to our customer service team,they will help you out with the issue.
Pritam: May I transfer the chat?
sam: Thanks... this is from the email today: Your Adobe ID:. Your Case Number:0207655150 With this response, we believe your issue is resolved and have therefore closed your case 0207655150. If your support case has not been completed to your satisfaction or you should you need to contact us on this issue again, please reference your case number. You can reopen your case up to 14 days after it has been closed. Hello, Thank you for your proof of academic status. Here is your serial number for Design Standard CS 5.5--- 1.-4164
Please wait while I transfer the chat to the appropriate group.
You are now chatting with Daniel Pedapenki.
Daniel Pedapenki: Hello! Welcome to Adobe Customer Service.
Daniel Pedapenki: Hi Sam.
Daniel Pedapenki: May I please have your email address registered with Adobe while I review your request?
sam: Hi Daniel
sam: [email protected]
Daniel Pedapenki: Thank you for the email address.\
sam: Email to me today:
sam: sam: Thanks... this is from the email today: Your Adobe ID:..........Your Case Number:......... With this response, we believe your issue is resolved and have therefore closed your case 0207655150. If your support case has not been completed to your satisfaction or you should you need to contact us on this issue again, please reference your case number. You can reopen your case up to 14 days after it has been closed. Hello, Thank you for your proof of academic status. Here is your serial number for Design Standard CS 5.5--- .-4164
Daniel Pedapenki: Thank you for the information.
Daniel Pedapenki: Please elaborate the issue which you are facing now.
sam: The activation screens won't accept the number as the product
Daniel Pedapenki: Thank you for the information.
Daniel Pedapenki: Sam, I see that the serial number is for the product Design Standard CS 5.5 Win platform and it is not activated till now, may I know the exact error message please?
sam: AI and PS startup screens say they're CS5 tryout
sam: The Indesign package seems happy with the code and says it's 5.5. Off the same CD
Daniel Pedapenki: Thank you for waiting. One moment please.
Daniel Pedapenki: Okay Sam.
sam: Hi
Daniel Pedapenki: Please allow me a moment to search for the information.
Daniel Pedapenki: Thank you for your patience.
sam: Thanks for your help
Daniel Pedapenki: Sam, on the installation window, is it mentioned as Design Standard CS5.5 and Design Premium CS5.5?
sam: Just looking now
Daniel Pedapenki: Alright!
Daniel Pedapenki: Just to confirm, are you trying to install the program on Mac machine?
sam: Yes. The programs work as trials fine
Daniel Pedapenki: Thank you for the information.|
Daniel Pedapenki: Sam, since you are using the Windows version serial number, to install the program on Mac machine, you are getting this issue.
sam: One of the three packages seems OK
sam: I'm opening the installer now
Daniel Pedapenki: Sorry for the wait. Please do stay online.
sam: It just goes through to the Enter Serial Number... Provide a serial number...Install this product as a trial... etc
Daniel Pedapenki: Sam, please confirm, me if you have installed the product in Win or Mac?
sam: THE SERIAL NUMBER IS NOT VALID FOR THIS PRODUCT... INSTALL THIS PRODUCT AS A TRIAL
sam: Mac
Daniel Pedapenki: Sam, as the serial number of the product is for Win platform, you can use the product in Mac platform.
sam: Do you mean 'cannot'?
Daniel Pedapenki: *cannot
Daniel Pedapenki: Yes, you are correct.
sam: The three programs are running fine but two as tryout only. I only have this one disk to load from, supplies by Apple with the new machine
sam: The box says 'For sale only with a new Mac'
Daniel Pedapenki: Sam, you have to install the product in Win platform as the serial number issued for you is for Win.
sam: Not going to do that. Please give me a working serial number
sam: I haven't got a disk for Windows installation anyway
Daniel Pedapenki: I'll be right with you.
sam: Thanks
sam: I have only a couple of weeks to register this! And I need it for my coursework!
Daniel Pedapenki: You are welcome.
Daniel Pedapenki: Sam, the coupon code and the part number which you have provided to use for the edu serial number is for Win platform, in this case, we have provided you the serial number for the Win platform.
Daniel Pedapenki: You can check in your mails for this information,.
sam: Can you confirm back to me the product code?
sam: I can photograph the box and email you showing the stickers etc
sam: The part number on the back of the package is 91047958, yes?
Daniel Pedapenki: Product name: CS5.5 Design Standard.
Daniel Pedapenki: Part number (PN): 91047958
Daniel Pedapenki: Coupon code: dsgnm3-1630-0679-7505-5758
Daniel Pedapenki: Design Standard CS 5.5--- 1.4164
sam: There's also a sticker saying PN: 65147483
sam: Lot code 12056
sam: I don't know where in my emails I said it was for Windows?
sam: Also, why has Indesign activated properly?
Daniel Pedapenki: Thank you for waiting. One moment please.
Daniel Pedapenki: Sam, the serial number is for the Win platform, in this case, you can use this serial number in the Win platform.
sam: I did not buy the software to use in Windows. I am moving completely to Apple
sam: As I asked above:
sam: sam: I don't know where in my emails I said it was for Windows? sam: Also, why has Indesign activated properly?
sam: Why did the Education activation people give me the wrong number?
sam: Two possible solutions now are that you give me the correct serial number, or send me another disk which will activate properly on OS X
Daniel Pedapenki: I'll be right with you.
sam: I'm feeling like I have done something wrong here... and it's not a good feeling
Daniel Pedapenki: Please allow me a moment to search for the information.
Daniel Pedapenki: Thank you for your patience.
Daniel Pedapenki: Sam, in this case, I'll provide you the new serial number for Mac version.
sam: OK
Daniel Pedapenki: Sam, please be online for 2 minutes.
sam: OK
Daniel Pedapenki: Thank you.
Daniel Pedapenki: Sam, the new serial number is 1......-6201.
Daniel Pedapenki: Is there anything else I can help you with?
sam: Can I just try that serial
Daniel Pedapenki: I'm sure you can activate the product with out any issue.
Daniel Pedapenki: Please feel free to contact us if you need more assistance.
Daniel Pedapenki: Do you have any further questions for me today?
sam: No thanks
Daniel Pedapenki: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!
Thank you for chatting with us. Please click the "Close" button on the top right of the chat window to tell us how we did today.
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When I inserted the disk it came up with the serial loaded as ...............7313-xxx
Deleted all and reinstalled, IT! changed my code as above to ...............6201 and all seemed promising….... etc.!

Have you bothered to do any research at all? Not every app was upgrade to 5.5. Those that weren’t will next be upgraded to CS6.
Bob

AS5400 HPX feature license upgrade part number

Dear Support,
I've been search round the cisco site without sucess!
I've been asked to ensure all devices support SSH access for our new security policy. We currently have many AS5400 HPX running with the 12.3T IP Plus license, and believe I need to upgrade these to the 12.4T IP PLUS IPSEC 3DES image (feature navigator shows ssh server is in this feature set).
Could someone advise me the part number I need for the upgrade.
Your assistance is appreciated.
I always rate helpful posts.
Regards, Adrian.
PS I am aware these are EoS, and we should be eventually going to the XM platform.

The things is that part codes are complicated to find for users, especially when products are already EoS, as one has to track the original order to match an upgrade code from the original list price.
Because of this I suggest you contact the cisco office for them to find the exact codes. In certain cases they can then waive the requirements in writing to satisfy all licensing requirements.

Adobe CS4 upgrade part number

I have an upgrade version of CS4 that I got sent when it came out and never used. Someone else wants it, but the part number (PN) is causing confusion. Does anyone know where I can find out more about the part number, and the compatibility of this software as I can't find any reference to it either. It's a Design Standard upgrade from CS3 to CS4.
Thanks!

I think the best bet here is to contact Adobe, as they would know what needs to be done in this particular case.
Cheers
Hisham

Error while applying patch u4440000.drv(part of R12 upgrade from 11.5.10.2)

Hi All,
Getting error while applying patch 4440000
cd $AU_TOP/patch/115/driver/u4440000.drv
ERROR:
Failed: XDOLoader.class on worker 1
Failed: CustMigrationTool.class on worker 2
Failed: XDOLoader.class on worker 3
Failed: XDOLoader.class on worker 4
Worker 2 log file:*
Start time for file is: Tue Jun 23 2009 00:14:02
adjava -ms128m -mx256m -nojit oracle.jrad.migration.cust.CustMigrationTool ak % -customer_cust -username &un_apps @ -password &pw_apps -dbconnection &jdbc_db_addr -jrad_username &un_apps @ -jrad_password &pw_apps -jrad_dbconnection &jdbc_db_addr -rootpackage "/oracle/apps/ak/" -migrationdir &fullpath_ak_mds_directory
Copyright (c) 2002 Oracle Corporation
Redwood Shores, California, USA
AD Java
Version 12.0.0
NOTE: You may not use this utility for custom development
unless you have written permission from Oracle Corporation.
Reading product information from file...
Reading language and territory information from file...
Reading language information from applUS.txt ...
Temporarily resetting CLASSPATH to:
"/u01/CESERP/app/apps/apps_st/appl/ad/12.0.0/java/adjava.zip:/u01/CESERP/app/apps/tech_st/10.1.3/appsutil/jdk/lib/dt.jar:/u01/CESERP/app/apps/tech_st/10.1.3/appsutil/jdk/lib/tools.jar:/u01/CESERP/app/apps/tech_st/10.1.3/appsutil/jdk/jre/lib/rt.jar:/u01/CESERP/app/apps/apps_st/comn/java/lib/appsborg.zip:/u01/CESERP/app/apps/tech_st/10.1.2/forms/java:/u01/CESERP/app/apps/tech_st/10.1.2/forms/java/frmall.jar:/u01/CESERP/app/apps/tech_st/10.1.2/jlib/ewt3.jar:/u01/CESERP/app/apps/tech_st/10.1.2/j2ee/OC4J_BI_Forms/applications/formsapp/formsweb/WEB-INF/lib/frmsrv.jar:/u01/CESERP/app/apps/apps_st/comn/java/classes"
Calling /u01/CESERP/app/apps/tech_st/10.1.3/appsutil/jdk/jre/bin/java ...
Exception in thread "main" java.lang.NoClassDefFoundError: oracle/jrad/migration/cust/CustMigrationTool
AD Worker error:
The above program failed. See the error messages listed
above, if any, or see the log and output files for the program.
Worker 1 log file:_
Start time for file is: Tue Jun 23 2009 00:14:02
adjava -ms128m -mx256m -nojit oracle.apps.xdo.oa.util.XDOLoader UPLOAD -DB_USERNAME &un_apps -DB_PASSWORD &pw_apps -JDBC_CONNECTION &jdbc_db_addr -LOB_TYPE TEMPLATE_SOURCE -APPS_SHORT_NAME AHL -LOB_CODE AHL_RA_ANZ_PRC_PLN_DAY -LANGUAGE en -TERRITORY US -XDO_FILE_TYPE RTF -TRANSLATE Y -FILE_NAME &fullpath:ahl:patch/115/publisher/templates/US:AHLRAT3.rtf
Copyright (c) 2002 Oracle Corporation
Redwood Shores, California, USA
AD Java
Version 12.0.0
NOTE: You may not use this utility for custom development
unless you have written permission from Oracle Corporation.
Reading product information from file...
Reading language and territory information from file...
Reading language information from applUS.txt ...
Temporarily resetting CLASSPATH to:
"/u01/CESERP/app/apps/apps_st/appl/ad/12.0.0/java/adjava.zip:/u01/CESERP/app/apps/tech_st/10.1.3/appsutil/jdk/lib/dt.jar:/u01/CESERP/app/apps/tech_st/10.1.3/appsutil/jdk/lib/tools.jar:/u01/CESERP/app/apps/tech_st/10.1.3/appsutil/jdk/jre/lib/rt.jar:/u01/CESERP/app/apps/apps_st/comn/java/lib/appsborg.zip:/u01/CESERP/app/apps/tech_st/10.1.2/forms/java:/u01/CESERP/app/apps/tech_st/10.1.2/forms/java/frmall.jar:/u01/CESERP/app/apps/tech_st/10.1.2/jlib/ewt3.jar:/u01/CESERP/app/apps/tech_st/10.1.2/j2ee/OC4J_BI_Forms/applications/formsapp/formsweb/WEB-INF/lib/frmsrv.jar:/u01/CESERP/app/apps/apps_st/comn/java/classes"
Calling /u01/CESERP/app/apps/tech_st/10.1.3/appsutil/jdk/jre/bin/java ...
Exception in thread "main" java.lang.NoClassDefFoundError: com/sun/java/util/collections/Comparator
AD Worker error:
The above program failed. See the error messages listed
above, if any, or see the log and output files for the program.
Time when worker failed: Tue Jun 23 2009 00:14:03
Worker 3 log file:*
Start time for file is: Tue Jun 23 2009 00:14:02
adjava -ms128m -mx256m -nojit oracle.apps.xdo.oa.util.XDOLoader UPLOAD -DB_USERNAME &un_apps -DB_PASSWORD &pw_apps -JDBC_CONNECTION &jdbc_db_addr -LOB_TYPE TEMPLATE_SOURCE -APPS_SHORT_NAME AHL -LOB_CODE AHL_RA_ANZ_PRC_PLN_SUMM -LANGUAGE en -TERRITORY US -XDO_FILE_TYPE RTF -TRANSLATE Y -FILE_NAME &fullpath:ahl:patch/115/publisher/templates/US:AHLRAT4.rtf
Copyright (c) 2002 Oracle Corporation
Redwood Shores, California, USA
AD Java
Version 12.0.0
NOTE: You may not use this utility for custom development
unless you have written permission from Oracle Corporation.
Reading product information from file...
Reading language and territory information from file...
Reading language information from applUS.txt ...
Temporarily resetting CLASSPATH to:
"/u01/CESERP/app/apps/apps_st/appl/ad/12.0.0/java/adjava.zip:/u01/CESERP/app/apps/tech_st/10.1.3/appsutil/jdk/lib/dt.jar:/u01/CESERP/app/apps/tech_st/10.1.3/appsutil/jdk/lib/tools.jar:/u01/CESERP/app/apps/tech_st/10.1.3/appsutil/jdk/jre/lib/rt.jar:/u01/CESERP/app/apps/apps_st/comn/java/lib/appsborg.zip:/u01/CESERP/app/apps/tech_st/10.1.2/forms/java:/u01/CESERP/app/apps/tech_st/10.1.2/forms/java/frmall.jar:/u01/CESERP/app/apps/tech_st/10.1.2/jlib/ewt3.jar:/u01/CESERP/app/apps/tech_st/10.1.2/j2ee/OC4J_BI_Forms/applications/formsapp/formsweb/WEB-INF/lib/frmsrv.jar:/u01/CESERP/app/apps/apps_st/comn/java/classes"
Calling /u01/CESERP/app/apps/tech_st/10.1.3/appsutil/jdk/jre/bin/java ...
Exception in thread "main" java.lang.NoClassDefFoundError: com/sun/java/util/collections/Comparator
AD Worker error:
The above program failed. See the error messages listed
above, if any, or see the log and output files for the program.
Time when worker failed: Tue Jun 23 2009 00:14:03
Worker 4 log file:_
Start time for file is: Tue Jun 23 2009 00:14:01
adjava -ms128m -mx256m -nojit oracle.apps.xdo.oa.util.XDOLoader UPLOAD -DB_USERNAME &un_apps -DB_PASSWORD &pw_apps -JDBC_CONNECTION &jdbc_db_addr -LOB_TYPE TEMPLATE_SOURCE -APPS_SHORT_NAME AHL -LOB_CODE AHLPRDWC -LANGUAGE en -TERRITORY US -XDO_FILE_TYPE RTF -TRANSLATE Y -FILE_NAME &fullpath:ahl:patch/115/publisher/templates/US:AHLPRDWC1.rtf
Copyright (c) 2002 Oracle Corporation
Redwood Shores, California, USA
AD Java
Version 12.0.0
NOTE: You may not use this utility for custom development
unless you have written permission from Oracle Corporation.
Reading product information from file...
Reading language and territory information from file...
Reading language information from applUS.txt ...
Temporarily resetting CLASSPATH to:
"/u01/CESERP/app/apps/apps_st/appl/ad/12.0.0/java/adjava.zip:/u01/CESERP/app/apps/tech_st/10.1.3/appsutil/jdk/lib/dt.jar:/u01/CESERP/app/apps/tech_st/10.1.3/appsutil/jdk/lib/tools.jar:/u01/CESERP/app/apps/tech_st/10.1.3/appsutil/jdk/jre/lib/rt.jar:/u01/CESERP/app/apps/apps_st/comn/java/lib/appsborg.zip:/u01/CESERP/app/apps/tech_st/10.1.2/forms/java:/u01/CESERP/app/apps/tech_st/10.1.2/forms/java/frmall.jar:/u01/CESERP/app/apps/tech_st/10.1.2/jlib/ewt3.jar:/u01/CESERP/app/apps/tech_st/10.1.2/j2ee/OC4J_BI_Forms/applications/formsapp/formsweb/WEB-INF/lib/frmsrv.jar:/u01/CESERP/app/apps/apps_st/comn/java/classes"
Calling /u01/CESERP/app/apps/tech_st/10.1.3/appsutil/jdk/jre/bin/java ...
Exception in thread "main" java.lang.NoClassDefFoundError: com/sun/java/util/collections/Comparator
AD Worker error:
The above program failed. See the error messages listed
above, if any, or see the log and output files for the program.
Time when worker failed: Tue Jun 23 2009 00:14:02
Please let me know any solution
Thanks in advance
Regards,
Bhanu Chander.

Hi,
As a part of R12 upgrade.
once The Installation creates APPL_TOP, COMMON_TOP, INST_TOP and 10g Oracle Home
Now we are connected to R12 application.
Applied patch AD.A 4502962.
Run the American English upgrade patch driver
cd $AU_TOP/patch/115/driver
adpatch options=nocopyportion,nogenerateportion
Please enter the name of your AutoPatch driver file: u4440000.drv
This patch doesn't have readme it will be under cd $AU_TOP/patch/115/driver
Thanks,
Bhanu Chander

I bought my iphone from a friend which is now dead..i dont know the marketing part number???is their another way

i bought my iphone from a friend which is now dead..i dont know the marketing part number???is their another way

What are you talking about?

Invalid Serial number during upgrade from 10.4.11 to 10.5

I upgraded our Xserve from 10.4.11 to 10.5 and when it first boots after the install, I get to the enter serial number screen. At this point the 10.5 serial number I enter goes through validating and then says invalid serial number format. I have several serial numbers I have tried so I know that a wrong serial is not the cause. I have tried connecting from another computer with server admin and changing the serial number that way, which when, I do shows the 10.4 serial number but then says invalid serial when entering the 10.5 serial. It seems like it is confused on what the serial number or format should be. Is there a way to manually install a serial number or at least get past it so I can then install the most recent update and hope that fixes this issue? I see there were some similar issues with the 10.5.8 update but I think the install dvd is only 10.5 or 10.5.1 maybe.

Well I finally got past it by ssh'ing into the server while it was at the serial number page and issuing it this command and specifying my serial number
/System/Library/ServerSetup/serversetup -setServerSerialNumber xsvr-xxx-xxx-x-xxx-xxx-xxx-xxx-xxx-xxx-x
I then rebooted the server and it came back to the same enter serial number screen but upon entering it one more time, it validated and is happy now.

Migrating from Linux based Tacacs+ server to Cisco ACS 1113 appliance

I'm trying to migrate my configuration from a Linux based Tacacs+ server to the Cisco ACS 1113 appliance. Does anyone have any recommendations.
Thanks.

Hi
We (extraxi) offer migration and general consultancy for ACS if you need professional help.
www.extraxi.com/contact.htm

HT4061 IMEI number from "Part Number"??

Can I retrieve an IMEI number from the "Part Number" given to me on the receipt from an iPhone 5 Flat Rate Repair? I have lost the phone since the repair and need a way to get the IMEI number for the insurance.

Not from the part number, no. That same number would apply to millions of other iPhones as well. If you have the serial number, though, it's possible that Apple or your cell carrier could give you the IMEI number. It will also be visible in iTunes, if you ever backed up your iPhone to your computer. Launch iTunes, go to the Preferences, select Devices, and hover your cursor over the backup file for the iPod. That should show you the serial and IMEI number.
Regards.

Blu-ray 3d Disc drive upgrade on the Q180 part number please

Would like to Purchase Blu-ray Disc drive upgrade on the Q180 but I need part number or could you even advise me where I can't but it, Thanks in advance Regards Garvan

hi Garvan,
thanks for posting and welcome to the community.
You might want to check the product Confugration page of the support. You'll be able able the find the list of part numbers needed.
http://support.lenovo.com/en_US/product-and-parts/productConfiguration.page?
DO let me how it works out.
regards

Change firmware from HPG8 to SN06 of Hdd ST31000340NS (Part number:9CA158-784) size 1tb

Hi all,
Could anyone please help to provide procedure to change firmware from HPG8 to SN06 of Hdd ST31000340NS (Part number:9CA158-784). My controller LSI 3ware 9650SE support SN06 firmware.I am facing raid degraded issue.
Is it recommaded by HP to change firmware if we have any HDD failure.
Thanks,
Amit

Hello Xenpus,
Welcome to the HP Forums!
I understand the computer has a RAID degrading issue. I think that updating the BIOS is a good starting place. But based on what you told me, it seems like there is a hardware issue. If you cannot fix it, I would contact HP phone support for hardware assistance. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide
Mario
I worked on behalf of HP.

HT204347 I just buy a Mac Pro from one Company in Cambodia and I really want to check where is the spare part of such mac pro come from? so please help me to check my mac pro, the serial number is SC02H250ADV14 . thanks for your kind assistance

Dear Sir,
I don't know how to search the source product of my Mac Pro which I just buy from one company in Cambodia, the company said that it is made in China and it's part of such Mac Pro is from USA. I'm not sure it is truth or not. So I would like you to double check it for me. The Serial of such Mac Pro is SC02****ADV14 , thanks for your assistance.
Regards,
S
<Edited by Host>

You can type in your machines serial number here to find out a little more about it, however, it won't tell you what components came from what countries to be assembled into the unit you have.

I recently upgraded and changed from o2 to EE, however although my number has transferred i cannot deactivate my imessage to receive to my transferred number and cannot get messages. To original number? How do i do this.

I recently upgraded and changed from o2 to EE, however although my number has transferred i cannot deactivate my imessage to receive to my transferred number and cannot get messages. To original number? How do i do this.

That's because apps are DRM protected & tied to the account used to originally obtain them. They cannot be transferred to another iTunes account. You can contact iTunes support, explain the situation, and request they add these apps to the download queue of your new account:
http://www.apple.com/support/itunes/contact.html

Part number to upgrade ACS 1113 from 4.2 to 5.1

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