Partial download of pdf document sent via Yahoo to imac os x via comcast email

My wife receives a monthly newsletter in pdf from the Weaving Guild sent via Yahoo.
We receive only page 1 of 6 or 7 pages; spinning ball after that.
iMac OS 10.9, Comcast email system, Norton virus scan from Comcast

Norton / Symantec is capable of nothing beneficial and could be the reason for the failure.
Uninstall it according to its instructions, and attempt to download the PDF again.
One or more of the following support documents may be applicable:
Uninstall Norton Internet Security for Mac
Removing Symantec programs for Macintosh by using the RemoveSymantecMacFiles removal utility
RemoveSymantecMacFiles

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