Partial file importing issue

In Premiere elements 4.0, I am importing a 1.03 gb .mpg file from a card reader and only part of it imports to the project. any ideas as to why?

A couple of things to consider:
It's possible that this large mpeg file is corrupt at the point that the Import fails.
See if the files plays okay to completion using one of the media players on your PC (like Windows Media Player).
If okay, convert to DV-AVI prior to import into PE.
Use this link for free conversion options:
http://forums.adobe.com/thread/415317?tstart=0
Once converted successfully, chances are excellant this will cure any issues with PE...

Similar Messages

New to Premiere, .mov file import issues

I am new to Premiere Elements 10, My mom had it installed on her new computer. I am trying to edit videos but I am running into some problems with .mov files. I have searched the forums and not been able to find an answer that really helps so I am going to put all my info here and hope someone out there can help. I am not the most tech saavy person out there, so it may need to be "dumbed down" a bit for me to understand.
I have a Kodak Easy Share c160, and I am using an HP Envy17 running Win.7 Premium. My mom bought Photoshop Premiere Elements, back when she fist purchased her computer. I try and import my videos into PE10 and I get "generic problem" as a result I have checked out the "suppored file type" in the help section of premier and it says it supports .mov files. I have looked for updates on the adobe website and havent found any. What am I doing wrong?
. Any help would be greatly appreciated.

ATR,
I most often encounter such, when a spammer has added a Reply. One "trick," that they use is to find old threads, and then add a Reply with their spam URL to it.
Often, most of us will never see that Reply, as a MOD will have seen it, and Deleted it, or, and more often, an Administrator will have closed a spammer's account, Deleting all of their spam posts - poof! gone before we know it.
Now, when there IS a post (even if it is almost immediately Deleted), the Jive software will show an (Updated) notice to the thread, but there will be nothing new showing.
I have also observed a few of these retain that (Updated) flag, even after I have viewed the thread. It is not until someone has actually posted to it, that the flag is permanently removed.
We do not see much spam in the PrE Forum, but in forums, such as The Lounge, it is very common for them to be hit by spammers. Also, long weekends (in the US) are prime spam times, as most Administrators are not in their office, other traffic is slower, and even MOD's might have taken the days off. The spammers assume that their endeavors will be up for at least three days, before being removed. However, John C., Adobe-Admin, usually works from home in Seattle, and zaps the spam very, very quickly.
Now, this is just speculation, since the post is gone, but as it is a common occurance, I think that I will be correct here.
Hunt
[Edit] Or what Ann said...

Canon G15 RAW file import issue

I have a new Canon G15 and am not able to import RAW files into iPhoto. I get an error message the says the file is a unreconized format (CR2). I have Lion OS 10.7.5 and iPhoto 9.4.2 and have updated camera RAW campatiblity. Thanks

G15 is supported by RAW update 4.01 for OS X Lion according to this support article -- http://support.apple.com/kb/HT4757 - I would verify that you have that RAW update or newer installed
LN

File Import Issue

I just found some old files - that I believe were an app called microsoft works ??? or something like that from around 1992. they did not have an .extension on the file name so they are listed as unix files...
when I try to import them in to ms word or other text apps - they just show as binary data.
Q: Anyone know a way to import the text somehow?

Thanks folks - turns out they were old diskdoubler files from os9 - remember that app?
I ran them all through DD - and life is grand!
Thanks for your help.

BMD Cinema Camera RAW Files Import Issues

While the playback performance seems strong--there is a marked visual difference in the image than when opening these files in AE or PS--strong green push and muted colors--
Do I have an incorrect setting somewhere?

Yes, here too untouched BMDs seem te have a green cast. Althoug muted colors, to me mean not having the right (or any) LUT applied; just a part of working with RAW; you have full control, just have to create a first light/primary.
(Haven't tested against AE yet.)

Importing a .ma file - resolution issues

Hello,
I created a scene in Maya 2012 with Nulls (locators) and a 3D camera at the resolution of 640x360 (square pixels).
When I imported the scene into After Effects CS5.5 the resolution of the composition was changed to 720X360.
I tried different resolutions inside Maya and I figured out that AE is changing the dimentions on import only
when I set the width to 640px. It doesn't matter what the height is and it always changes it to 720px.
Here is an example to make my issue it clearer:
640x555 in Maya will become 720x555 in AE.
but 641x555 in Maya will be the same in AE.
This is an issue for me because manually changing the Comp resolution after the .ma file import, won't reposition
the nulls in 3d space (It just crops the Comp) which will result with unusable nulls data - the nulls won't lineup with my renders.
I already rendered my scene, and I don't wish to rerender it in a different resolution (a non 640px width resolution).
Thanks in advance,
Uri

I tried changing it and it didn't help.
I think I figured the cause of it but I still don't have a solution.
I found this in AE manual: Pixel aspect ratio and frame aspect ratio
It speaks about a scenario, like mine, where I have a composition with square pixels
which has a resolution of a standard non-square pixel, and it try to fix it from 640px to 720px.
But as I mentioned in my first post, I can't just resize it to my original resolution.
I read the "Baking and importing Maya data". I already have success with importing data from Maya
on different projects that don't have the resolution width of 640px.

File encoding issue on import step

Dear all,
I am experiencing an import issue with csv files generated from MS Dynamics AX ERP, a Reporting Services query I guess.
Having a look at the concerned files using notepad++ I can see that encoding is UTF-8.
As a workaround, if I open files using Excel and re-save it as csv, then they are encoded as ANSI as UTF-8, in that case FDMEE import process is effective.
Regarding our settings (FDMEE v.11.1.2.3.530):
- System level: file charset is set to UTF-8
- System level: no specified file charset
- User level: no specified file charset
My questions are :
- Is this normal behavior? Why UTF-8 files are not supported if system level conf sayz UTF-8?
- Is it relative to system encoding (OS, DB...)
- Is it related to file so do I have to force encoding through befImport script?
I had a deep look at this article http://akafdmee.blogspot.fr/2014/11/importing-files-with-different-file.html which is great but still no magic solution comes to my mind! I'll keep on testing.

Hello Dora,
I had the same problem, even with the most simple JavaBean Class. I found out that the export-jar function of the Developer Studio 2.0.13 creates sightly different jars than when I use the jar-tool from the command line. You can check the jar structure by using the command
jar tf file.jar
JAR File created by Developer Studio (did not work):
D:temp>jar tf test.jar
META-INF/MANIFEST.MF
de/test/bean/SimpleBean.class
JAR created by jar tool from the SDK from the top directory with
jar cf test.jar de
D:temp>jar tf test.jar de
META-INF/
META-INF/MANIFEST.MF
de/
de/test/
de/test/bean/
de/test/bean/SimpleBean.class
The second jar file worked for me even without any special manifest file but the one that is automatically created.
I hope that helps!
Jari

Growing file import and refresh issues

1) With files generated by our own MOV/op1a writers, we get different results with different wappers, different OS platforms and versions, and different storage filesystems, both using CC 7.1 and CS6.05
Quicktime files on the Mac, OS 10.7.5 to a Samba share: refresh will only work by putting Premiere into the background then bringing it to the foreground to force the update.
Quicktime files (any codec) on a win7 PC writing to an NTFS share: we get sporadic updates, although in about 98% of sessions, the file will update once or twice after import and then never again during that particular CC/CS6 session. Exiting the program, reopening it and loading the project again will update the duration. After closing the file, the duration updates instantly in both CC/CS6
-- For Quicktime files, it seems like some sort of cache file is written that does not get updatedand premiere looks at this instead of polling the current state of the file.
op1a XDCAM - on PC at least we get a sharing violation when attempting to open, much as in this discussion on the Adobe Community Premiere site: http://forums.adobe.com/message/4746601
op1a AVC-I not tested yet.
2) With Adobe Media Encoder CC doing the writing, we get no joy whatsoever. Only tested on win7/NTFS share
op1a XDCAM on import CS6/CC returns "file is open in another program" error.
op1a AVC-I on import CS6/CC returns "file is open in another program" error.
Quicktime (any codec) file import error or crash.
All types import correctly after the files are closed.
-- seems that the AME openfile() handle type is write-only, so Premiere can't open it for reading.
So...I guess my first question is, what growing file source has this feature been tested with, on which OS and storage filesystems?
There is virtually zero documentation and what little exists is very unspecific or contradictory...

Ken,
There are numerous posts on this subject. Currently LR treats same name, different extension files as sidecars of each other. Check out the numeroues RAW + JPG posts for example.
Import your files into different folders and then move them into the folder you want for now.
Hopefully this behaviour will be changed in the forthcoming 1.1 release mentioned by Jeff Schewe et al.

Import issue with Lightroom

I upgraded to LR5.2 2 weeks ago from 4.3. Install went fine, but I'm now having issues when importing my photos, Lightroom hangs partially through the import. The only choice I have then is to force quit the program, which then freezes my computer. Getting to be an invredibly frustrating exercise.
I have an iMac with OSX10.8.5 (Mountain Lion)
Lightroom 5.2
Importing & converting CR2 files (5DMkIII) to DNG.
Images being imported to an external hard drive.
Nothing has changed in my workflow or software except for the installation of LR5. I did read in some of the forums that there was import issues that appear to have been fixed with the latest release, however, whilst I DEFINTIELY have the latest release of LR5, this is still occurring. Any ideas? Another bug?
Cheers
Sarah

sure did. All permissions are admin & I'm it. I haven't tried DL via image capture - LR4 gets me to the same end goal, tis just rather onerous to have to muck around with this twice. Appreciate your taking the time on this

How to avoid partial files via FTP from XI to an external server?

Hi all,
I'm working in an interface where XI sends a big file (greater than 1MB) via FTP to the client. The client needs an empty file to be created once the file has been fully sent from XI, with format .ok, so that their server can trigger their interface to process the file.
They want this procedure to ensure no partial files are processed.
Could someone please help me out on how to do this in XI.
Thank you.
Juan Carlos

HI rajendra
look into this
file.checkFileModificationInterval=<msecs>
Use this parameter to define a length of time (default value: 0) for the file/FTP adapter to wait after the file has been read to see if the file length changes. If this is the case, the system repeats the read procedure. This is useful if the files to be imported by the adapter are generated dynamically without being locked on the operating system level (for example, files received from FTP servers). Without this workaround, the file/FTP adapter cannot recognize whether the generation of the file is complete in such applications with operating system functions.
regadrs
nisar

CS5.5 hangs on file import

I have been using PP for several versions and have never experienced any major issues until now. At some point in the last few weeks (cannot link it to a recent PP update, but that may be the case) I have started having extreme problems when importing files. It started on my laptop, then I experienced the same problem on my desktop.
I nearly always import .mov files and have had no problems in the past. Now PP hangs randomly on file import. It seems to work more often than not if I import one file at a time, but even then it may stop randomly on a file. If I restart it may successfully import the file it stopped on, or it may crash again. It is impossible to import a large batch of files at once, so working on a large project is now almost impossible. I cannot see anything in this forum that relates to it. I am running Windows 7 an PP version 5.5.0. In addition my laptop version randomly shows 'pending' against different files - this changes to other files if I re-start. If I try to re-link it can also cause a hang.
One other change in my workflow. I have switched from a Canon 5D mark II to a mark III. But I can read and edit the files succesfully and play them in other applications, just as with the mark II. But even with the mark III I successfully imported my first batch of files about a month ago and had no problems whatsoever.
Any ideas?

Update
I have been researching this further. There is a possibility that this is related to the new container format in the 5D mark III. This camera now allows high or low compression .mov files to be created. In the mark II they were all low compression. The last batch that I created was high compression. It is possible that PP is having trouble with these. It still randomly rejects files and randomly reports some as being off-line, yet the next time I connect they are back on-line. I created a batch of 10 with low compression and they loaded correctly, but have not tested this with a large batch of real files. I am also checking with Canon to see what has changed.
If anyone has any further advice or experience I'd be grateful. In the meantime it seems that the only way I can safely process these files is to run them all through the media encode and convert them to mp4 or something similar.
Further update
I am gradually answering my own question here. For anyone with a Canon 5D mark III you might be interested.
First batch of footage shot on 5D mk III set to 1080P high compression. This caused PP and Media Encode (ME) to crash frequently. Even footage already loaded came back with an off-line message randomly.
Test set of footage shot on 5D mk II worked perfectly in the same project. There are no compression options on the mk II.
Could not convert original batch with ME so used MPEG Streamclip to convert the batch of 100+. Conversion worked first time. Import into PP worked perfectly.
Shot a test batch of 10 with the mk III in low compression and they all imported with no problems.
This points to an incompatibility between PP/ME and the new 5D mk III low compression format files. I'll report this as a bug to Adobe. I have already reported it to Canon.

In Premiere Pro CS5.5 AVI file imports audio only - no video.

I've got a file (one of 3) I've been given to create a smaller file (320x480) from.
The file is an avi file and plays (video and audio) just fine in the native Windows media player. (I'm on Windows 7 Ultimate 64-bit) There are no issues of memory or HDisc space.
Video:
The file is 2:21:29 in length.
720x480
Data rate 1489kbps
Total bitrate 1617kbps
29 frames/second
Audio:
Bit rate 128kbps
Channels 2 (stereo)
Audio sample rate 48 kHz
The file is about 1.6Gb
This is one of 3 I recieved. The other two were of comparable specs and similar length (not exactly but one was longer, the other shorter.)
The problem is that this particular file (the other two import perfectly), when imported, only comes in as an audio file. No video imports. The other files import as audio and video. No error message either.
I've imported all kinds of video files in the past with different frame sizes, rates, and aspect ratios, and codecs, yet I've never had one that only imports the audio without the video.
Suggestions?!

Post in the Premiere Pro forum. This forum is for suite specific issues only.
Bob

Strange import issue .. no longer works in 2.6 or Beta 3

Strange import issue.
I use LR-2.6 everyday but have only played around with the LR-3 for a limited amount of time so the other day I decided check it out and tried to import a handful of RAW(canon) files on a SDxc-8g card via a USB card reader. I set it up to copy and convert to DNG, apply a few keywords and Metadata but when I tried it acted like it imported the first image and then froze. Card reader lights stopped blinking and just stayed on, program task bar doesn’t show any progress, not even for the first image. I then went to the folder that I was going to have the images copies to and it contained a file of the first image, but there is no indication that LR-3 even created it and it doesn’t show up in the catalog. When I tried to close out LR-3 is popped up the “in the middle of a task warning” so I just closed the program and tried it a couple more times to no avail.
So I though o well I will just open up LR-2.6 and import them from there, guess what now LR-2.6 does the exact same thing!!
I thought maybe my card reader was a POS but I was able to drag all the files to a new folder on my desktop and import them from there, nope. Tried rebooting a couple times, even opened a new catalog to test with, in both LR-2.6 and LR-3 and neither will work..
I am stumped any ideas?

Thank you for everyone's assistance
I actually figured out what the problem was, like most issues it comes back to operator error, it seem I had inadvertently chose a "rename file on import" template that I had set up to name the files based on a custom fill-in field in the Meta Data, I normally only used that template when I was exporting images that had been completely edited, so being these images were new imports that field was blank, hence it would import the first image and then do to " don't import subjected duplicates" being checked it would just stop the import process.

IMPORT issues: Works with iMovie 3 but not iMovie 6 ???

Okay, still trying to get my import issue resolved.
I have a SONY HDR-HC3 DVmini.
No problems with iMovie 3 on my Powerbook.
iMovie 6 on my MDD will let me control the camera, but the screen stays BLUE with no IMPORT.
My buddy thinks it might be a Quicktime issue.
He said to download Quicktime Pro, that might resolve this issue.
I can copy the iMovie 3 file to my machine with iMovie 6 and do the editing, just not the importing...
THANX

Hi
Can be so much.
Often Camera has to be connected to Charger/mains during Capture.
An majority is a faulthy - badly connected FW-Cable (USB don't work at all)
My list on this
*NO CAMERA or A/D-box*
Cable
• Sure that You use the FireWire - USB will not work for miniDV tape Cameras
FireWire - Sure not using the accompany USB-Cable but bought a 4-pin to 6-pin FW one ?
• Test another FW-Cable very often the problem maker.
Camera
• Test Your Camera on another Mac so that DV-in still works OK
• Toogle in iMovie pref. Play-back via Camera (on<->off some times)
• Some Cameras has a Menu where You must select DV-out to get it to work
• Camera connected to "charger" (mains adaptor) - not just on battery
Does Your Camera work on another Mac ?
Sorry to say it is to easy to turn the 6-pin end of the FW-cable 180 deg wrong.
This is lethal to the A/D-chip in the Camera = needs an expensive repair.
(Hard to find out - else than import/export to another Mac ceased to work
everything else is OK eg recording and playback to TV)
Connections
• Daisy Chaining most often doesn’t work (some unique cases - it’s the only way that work (some Canon Cameras ?))
Try to avoid connecting Camera <--> external HD <--> Mac but import directly to the Mac then move
the Movie project to dedicated external hard disk.
Mac
• Free space on internal (start-up) hard disk ? Please specify the amount of free space.
(Other hard disks don't count)
I go for a minmum of 25Gb free space for 4x3 SD Video - and my guess is 5 times more for 16x9 HD ones
after material is imported and edited.
SoftWare
• Delete iMovie pref file may help sometimes. I rather start a new account, log into this and have a re-try.
• Any strange Plug-ins into QuickTime as Perian etc ? Remove and try again.
• FileVault is off ? (hopefully)
Using WHAT versions ? .
• Mac OS - X.5.4 ?
• QuickTime version ? (This is the heart in both iMovie and FinalCut)
• iMovie 8 (7.1.?) ?
• iMovie HD 6 (6.0.4/3) ?
*Other ways to import Your miniDV tape*
• Use another Camera. There where tape play-back stations from SONY
but they costed about 2-4 times a normal miniDV Camera.
• If Your Camera works on another Mac. Make an iMovie movie project here and move it
over to Your Mac via an external hard disk.
(HAS TO BE Mac OS Extended formatted - USB/DOS/FAT32/Mac OS Exchange WILL NOT DO)
(Should be a FireWire one - USB/USB2 performs badly)
from LKN 1935.
Hi Bengt W, I tried it all, but nothing worked. Your answer has been helpfull insofar as all the different trials led to the conclusion that there was something wrong with my iMovie software. I therefore threw everything away and reinstalled iMovie from the HD. After that the exportation of DV videos (there has not been any problem with HDV videos) to my Sony camcorders worked properly as it did before. Thank you. LKN 1935
from Karsten.
in addition to Bengt's excellent '9 yards of advice' ..
camera set to 'Play' , not rec/computer/etc.?
camera not on battery, but power-line?
did your Mac 'recognize' this camera before...?
a technical check.
connect camera, on, playback, fw-connected...
click on the Blue Apple, upper left of your screen ..
choose 'About../More..
under Firewire.. what do you read..?
More
• FileVault - Secure that it’s turned off
• Network storage - DOESN’T WORK
• Where did You store/capture/import Your project ?
External USB hard disk = Bad Choise / FireWire = Good
If so it has to be Mac OS Extended formatted
----> UNIX/DOS/FAT32/Mac OS Exchange is NOT Working for VIDEO !
mbolander
Thanks for all your suggestions. What I learned is that I had a software problem. I had something called "Nikon Transfer" on my Mac that was recognizing my Canon camcorder as a still camera and was preventing iMovie from working properly. After uninstalling Nikon Transfer and doing a reboot, everything worked great.
I never liked the Nikon Transfer software anyway--I guess I'll get a cheap card reader and use that to transfer photos in the future.
*No Camera or bad import*
• USB hard disk
• Network storage
• File Vault is on
jiggaman15dg wrote
if you have adobe cs3 or 4 and have the adobe bridge on close that
or no firewire will work
see if that halps
DJ1249 wrote
The problem was the external backup hard drive that is connected, you need to disconect the external drive before the mac can see the video camera.
Yours Bengt W

Windows 7/8.1 Excel import issues

I'm having similar issues as other posters and there doesn't seem to be an answer
I'm using Office 2010 on XP, Win7 and Win8.1
the files to import are print spool files (fixed width) with lots of columns of numbers
The only time the file imports correctly is in XP
Problem #1 - on an Windows 7 box, I can import the file just fine but any formulas created don't work. Any ideas why?
Problem #2 - on Windows 8.1, when I go through the text import wizard (Step 2) the column lines move as I scroll through to create the columns. Why wouldn't they stay static where I created them?
Thank you for any suggestions!
Could this be an Excel patch from MS for some reason???

Hello ,
Thank you for your question.
I am trying to involve someone familiar with this topic to further look at this issue.
George Zhao
TechNet Community Support

Partial file importing issue

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