Partially downloaded song

My partially downloaded song is stuck, it won't let me restart/reset it..please help

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes (or if doing it on your phone delete it from the Music app and redownload it via the Purchased tab in the iTunes store app)
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • Stuck with a partially downloaded song

    On my 3rd generation iPad, I am stuck with a song I partially downloaded.
    In iTunes>Purchases, I clicked on the cloud next to the song title. It started to download on my iPad. Somehow, I thought the better of it, I didn't need the song on my iPad, so I broke it off. However, now it's there, on my iPad, as some sort of out-of-reach ghost song.
    When I go back to iTunes>Purchases, there's no cloud next to the song, but Play. When I choose Play, I'm redirected to Music but the screen goes dark. Nothing happens. I can't swipe to delete the song either. There's a button that seems to indicate it's partially downloaded (next to "Rolling Stones Si..."), but when I click on it, it disappears:
    I've tried General>Usage>Music, but it says "No data".

    Oh thank goodness! I re-downloaded the songs, like what you said, on my computer, and I synced my music over, go to albums on my iPad and deleted the whole album. Finally the songs are deleted! Thanks for helping me!

  • TS1424 Partially Downloaded Songs

    I purchased an album off the iTunes store, but the songs only partially downloaded.  I was billed the full amount for the purchase. How can I try to re-download them without being billed again?

    Download past purchases:
    http://support.apple.com/kb/HT2519

  • Can't Erase Partially Downloaded Song Off iPad

    Recently, I downloaded an album on to my iPad and it seemingly downloaded just fine.  But once I was on my MacBook, and going through the "On this iPad" screen in iTunes 11, I noticed something weird:
    As you can see, there's two copies of the song "Spring Vacation".  One, which is downloaded, and another one, which looks like it attempted to download, but did not.  I would like to remove the attempted download from the list, but I have not been able to do this.  I have done a hard reset on the iPad, and have turned off and re-enabled iTunes Match, but it still remains.
    Any solution to remove this annoyance would be much appreciated.
    Thanks!

    The only solution for these "ghost tracks" is to erase all contents on the device, then restore it from a backup.

  • TS1424 partially downloaded songs , please help!

    I purchased a CD off of itunes and some of the songs only got paritally downloaded, what can I do to get the full songs without purchasing the cd again?

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
    If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album and use the 'Report a Problem' link.

  • TS1362 iTunes Partially downloaded songs

    I downloaded an album in iTunes but most of the songs cut out early. I think the download must have been interrupted but how do I re-download the files without paying for the album again?
    Thanks!

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • HT201272 Partially downloaded songs.

    I downloaded an album containing 14 songs. Four of them downloaded completely. How do I get the rest of the 10 other songs to complete?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • HT204406 I authorized a second computer on my iTunes account, and downloaded my library from the Cloud to my new computer. However, many songs only partially downloaded, and now I'm having a hard time getting rid of them to do full downloads.

    I authorized a second computer on my iTunes account and tried to get my first computer's library on my second computer via the Cloud. Many of the songs only partially downloaded, and I am having a hard time getting rid of the library with the partial downloads (so I can get full songs). I am considering nuking the current iTunes on the second computer and re-installing, giving myself a clean slate to work with. Is this the right way to go?

    How to use your iPod to move your music to a new computer

  • TS1702 How do you fix a partial download of a song?

    Does anyone know what to do if you have paid to download a song but in playback it is only partial downloaded?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • TS1424 song partially downloaded and cuts off last 1/3 of song

    I downloaded a song and it seems to have only partially downloaded, how do i get the rest of it?

    Welcome to the Apple Community.
    Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • My purchases show partially downloaded. When I attempt to resume the download I recieve an error message " an unknown error occurred -50" Itunes has charged for the download and sent a reciept however the shows wont play?

    My Purchases show partially downloaded. When I attempt to resume the download I recieve an error message: "an unknown error occurred -50". I tunes has charged for the download and sent a reciept however the shows wont play?

    I had the same problem so (assuming under the Purchased items in the Store you have a song stuck at 'Downloading'):
    I went to Music, then Artists.
    From there I chose the album.
    The song that failed to download had the cloud symbol next to it.
    I clicked the cloud symbol and the song completed the download for me.
    (Please note this was in iTunes for Windows - I expect it to be similar in iTunes for Apple)
    Message was edited by: UbergeekRFC - parenthetical note added
    Message was edited by: UbergeekRFC - added note about song stuck as downloading

  • TS3297 I keep getting the error 306 cannot connect to the iTunes Network when downloading songs on iTunes. I've tried all the troubleshooting steps from the forums and my technical issues are still unresolved. I have Windows 7. Please help!!

    I keep getting the error 306 cannot connect to the iTunes Network when downloading songs on iTunes. I've tried all the troubleshooting steps from the forums and my technical issues are still unresolved. I have Windows 7. Please help!!

    iTunes Store loads partially or returns "Error 306" or "Error 10054"
    Proxies, parental control settings and software, security or filtering software, or a bad iTunes Store cache can cause this.
    To address proxies, Remove Internet Options proxy settings  ( http://support.apple.com/kb/TS1490 ) and connect to the Internet without a proxy.
    To reset iTunes Store cache:
    In iTunes, choose iTunes > Preferences (Mac) or Edit > Preferences (PC).
    Click the Advanced tab.
    Click the "Reset cache" button.
    Click OK and see if the issue is resolved.
    Adjust Parental Controls in iTunes:
    Open iTunes.
    Access iTunes preferences:
    On a Mac: From the iTunes menu, choose Preferences.
    On a Windows PC: From the Edit menu, choose Preferences.
    Click the Parental Controls tab.
    Remove restrictions on Parental Controls.
    For more information on parental controls or content filtering software, see iTunes 10.5 for Windows: May see performance issues and blank iTunes Store.
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • HT201272 problem with partial download onto my computer

    I purchased a song in iTunes.  Got a partial download on my PC Windows computer, although iTunes CLAIMS there are 3:43 minutes, there is only 20 seconds of song.  The song was downloaded in full to my iPad and iPhone, but in my iTunes library, although it shows as 3:43, I only have a snippet.  There was a download error when I first got it.
    How do i get the entire song on my computer, so I can move it to my first version iPod shuffle?

    On the computer, delete the song from the iTunes library and then redownload a fresh copy on the computer. See the following document for instructions:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • Content of the album I purchased is partially downloaded.

    Content of the album I purchased is partially downloaded. Songs doesnt play after 1second and skips to next song. How do I get the complete album downloaded without such errors?

    Hi Anudeep K M,
    Welcome to the Support Communities!
    The articles below may be able to help you with this.  Click on the links to see more details and screenshots. 
    iTunes: How to resume interrupted iTunes Store downloads
    http://support.apple.com/kb/ht1725
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/HT2519
    If you are still unable to download your the entire album, click on the link below for assistance from the iTunes Store:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933?viewlocale=en_US
    Cheers,
    - Judy

  • Why are my iTunes purchases only partially downloading?

    Hello and thanks for the help.  I've purchased multiple songs and albums from iTunes.  Recently, I've downloaded 2 songs from same artist, different albums, and only received a partial download (approximately 17 mins of a 50 min song).  My library is showing that the entire song has dowloaded but stops at the partial minute mark.  How do I access and/or re-dowload entire song?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies.
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

Maybe you are looking for

  • How can I switch between apps without going to home screen?

    Is there anyway to switch between apps with one tap? (ie. without going to home screen first). Kind of like a command-tab feature. Steve

  • Networked printer no longer recognized??

    I've had the same setup working perfectly for months, I haven't changed a thing. My internet connection is maintained wirelessly through the airport extreme, to my cable modem, and works fine. Also, I have a printer and an external hard drive connect

  • Can no longer get to internet through Time Capsule

    I recently had to give my iMac a static IP address, and no the wifi on my time capsule does not work. The time capsule is and has been plugged into my LAN, my iMac plugs into the time capsule and can connect to the internet fine. The time capsule has

  • Mac Mail - Grouping Mailboxes

    Hi, is there a way to deal with each user account on it's own rather than have the 'Mailboxes > Inbox, Sent etc' set-up followed by each user account below that? I have read time and again people suggsting setting up smart mailboxes but this seems a

  • I am trying to download/install updates. but i get a red "x" under the "status" of the update.

    I am also having problems with the printer not recognizing my memory card, but it has in the past. It will spontaneosly display the message "connecting" on the screen of the printer, and I have to turn it off or unplug it to print. I am assuming thes