Particles behind screen

I have all manner of spots behind my display. It appears to be dust and other debris (you can literally see what looks like short squiggly strings with some of the areas). There are probably 50 - 60 different spots (some look like the screen is just dirty and flecked with dust but it is behind the display).
Anyone else have this problem? Is the fix a new display (mine's the 15"). The unit is almost 2 years old.
When connected to an external display, the spots are NOT visible.
Message was edited by: Ken Gartin

With some disassembly you should be able to remove the debris (or pay someone to do it). I had this problem with my Dell laptop not too long ago. I disassembled the screen section and there was a transparent glass part that the actual LCD was mounted behind. The dust was caught between these two parts. After cleaning this over screen and reassembling, it was restored to its former glory. Hopefully the mbp is built similar to this and the dust is not actually inside the LED assembly.

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Dust behind screens.

I have dust behind screen for the second time, on both of my iMacs. First time it was just before expiration of warranty. Now, warranty is gone and I would need to pay several hundreds of EUR for replacement ? Any advise ?

If you still have the case numbers from your warranty, call Apple Customer Relations - 1-800-767-2275. Ask politely & firmly that you want to be transferred to Customer Relations. Tell them exactly what you stated in your post. See what they can do for you.
GOOD LUCK!
P.S. Apple has a 90 day warranty on their repairs. Are you pass that?

Dust behind screen - price if repaired?

Had my laptop for over 2 years. No applecare. Annoying dust behind screen. I have no Apple Stores near me, so unless you mail it to them I doubt I could have it fixed. But what would the cost be? Anyone know?

Call around to an AASP and ask for an estimate - AASP's Outside of the USA
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Usually clicking on the Finder icon on the Dock brings up the Finder window to the front.
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DUST and particles behind glass screen...

What to do? Isn't this supposed to not happen? I thought at first i just needed to change my screen protector, but when I removed the old one I saw the particles were still there. Will this be covered? It's really annoying and is very noticeable.

You will have to talk to Apple about it.
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Dv7 Laptop dust behind screen

Since I bought My laptop 11 months ago dust has been gradually gathering behind the screen underneath the webcam. Initially this was only noticable while the screen was off (black) so it did not bother me.  . Recently a couple of pieces of white 'debris' appeared there, one of which is 2mm wide and really impairs use of the laptop. It is big enough to obscure part of a character on the screen.
At this point I decided to contact HP to request it be fixed under warrenty. As I have seen from others on this site HP claim this is not covered under warrenty.   I am amazed. I can't believe HP will not fix this. They told me this was 'due to negligence'. I only use the laptop at home in the evenings and keep it in a case while not being used. It has neve been out of the house. It has not been dropped, wet, used in a dusty environment in the wind (all suggestions from HP's Tech Support. The only way to have stopped this happening would have been to not use it! I do not understand how dirt can get into a sealed unit.
This has to be a manufacturing fault. Furthermore after reading around I find more people with the exact same issue. Some people have tried to clean this themselves, but have found the screen to be glued in.
Does anyone have any advice? Would anyone from HP like to comment or actually help me?
I have followed HP complaints procedure but they refused to do anything. When I said I would like to take it higher I was told there was no one higher to complain to and that their managers are 'not customer facing at all'
This is extremely poor service. I paid £800 for this laptop and fully expected an obvious manufacturing fault to be rectified.

I fixed it myself!
First I had some more discusstion with Comet where I bought the laptop.   They initially said they would look at it for £50 and charge me for any parts that were needed, but it was unlikely there would be any. I pondered this for a while because I was under the impression the screen was glued in.  When I asked them about this they said they would replace the whole screen anyway and stated 'it would cost more than the laptop is worth'
pathetic.
Rather than spend the money I decided to go it alone as I could not happily use the laptop as it was. I dismantled it myself. I removed the screen unit, dismantled the bezel and removed inverter, wireless antenna and webcam. Yes the screen is glued in and yes it is a nightmare to remove. The clear plastic cover on the screen is glued to both the bezel and the lcd paneI. I cracked the bezel slightly getting it off, but once back together you can hardly see this.  I cleaned the screen before putting it together again and decided rather than glue the panel back in I would like to have the option of taking it apart again to clean it if I need to. Once reassembled I used invisible tape to fix the clear plastic cover back over the lcd. It is hardly noticable and I can remove it anytime I like without dismantling the laptop again. My laptop is useable again with paying HP any more money!
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none.
If you have one of these laptops without this problem, then I recommend you cover the gap between the edge of the screen above the webcam and the bezel with a piece of tape so nothing can get in.
If you are thinking about buying a new HP laptop.....Don't

Dust behind screen on n96

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http://shop.nokia.co.uk/nokia-uk/product.aspx?sku=3840313&culture=en-GB
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Firstly, I am not making this up.
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Hello dewlean
The outer glass panel is held in place by a series of magnets around the edge. If your the handy type it can be removed for cleaning with a set of mini glass suction cups. If not it's best to take it to your Local Apple Store or Service Provider and let them clean and remove the critter.
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I phoned up my local Apple store, the guy i spoke to was surprised, he said he thought this wouldn’t be covered by my warranty (I only got my ipod at xmas and the ipod works fine except for the insect!). In fact he suggested a third party repair which would of course void my warranty. I have made an appointment to take it in to the store so they can have a look first hand.
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Its all good, I am just back from my local Apple shop with a shiney replacement ipod! Thanks Apple!

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I have seen a lot of topics talking about bruising and black pixel-like marks on the LCD, but I don't have any of these. I have actual fuzz-like debris behind my screen. Most of it looks like dust and even little pieces of lint. It is getting worse over time despite my efforts to keep the computer as dust free as possible. It is starting to affect how things look on the screen, especially documents - anything I write in Word is fuzzy! Any thoughts??

I have this same problem with a MacBook Pro 17 (just out of warranty). I have seen others who have the same problem in other forums. But I have found no good solution. I cant even determine if there is a way to clean it - or it the LCD must be replaced. Not sure if the removing the bezel will allow cleaning or if its integrated with the LCD.

Dust trapped behind screen.

I've had my computer for a few days.. and I love it, but I suddenly became very annoyed after discovering a speck of dust stuck behind my screen! It is minute and I'm sure some of you will find this petty, but to me, this is incredibly irritating as I always seem to focus on it! It was right at the bottom originally, and i tried to blow it out, but that only made it move up about a couple of centimetres, this is how I know it's not a dead/stuck pixel. I expect I'll be told that the only way of ridding it is to take the G5 apart.. is this the case? Or is there another solution? I've tried gently rubbing the area (as I read in another post) in hope that it might become loose and fall down, but this did not succeed. Any help would be greatly appreciated... Thank you.
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This is an odd problem indeed. Are you sure that the dust is actually BEHIND the display? I would think that it would be pretty difficult to get it back there hehe.
The dust could actually be embedded in your display's protective screen coating (all LCDs have this to protect the otherwise exposed pixels). If it was embedded in the coating, then you have most likely made the problem worse by rubbing it with your finger, as this would have embedded the dust in further.
Either way, I would call AppleCare and see if you can arrange to have it inspected.

Dust behind screen

Hp envy all in one 23-C159
There is dust behind the screen. How can it be cleaned?

Hello @estheravenue,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that there is dust behind the screen of your HP ENVY 23-c159 All-in-One Desktop PC and you are wondering how to clean it. As far as I know you would have to dismantle the entire computer to do this.
Thank you for posting on the HP Forums. Have a great day!
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Small hair/dead pixel behind screen 10 weeks old MBP

Hello,
I have a 10 weeks old MBP and now I was browsing the web when I noticed a very small hair behind my screen
it's aprox 2-3 mm in length but it really annoys me because of 2 facts
It's in the centre of my screen
My MBP is 10 weeks old!
However it also could be a line of dead pixels.
I already read some threads about this and most of them say that I have to go to the Apple store,
but I live in Belgium? I don't know if the service is the same as in the US?
thanks!

Hello Michiel0lb,
No, I'm sorry but I can't be that positive. I don't use MBP, I have never seen their guarantee and the interpretation of a fault has to be with the examiner ... in your case, Switch. That said, if the fault is visible any decent company would want to see you satisfied whether it means cleaning, replacing the screen or the whole MB for that matter. 10 weeks is not a long time and Apple is a decent company.
I can (just) make the fault out though I'm sure it is more visible in reality. Be sure to approach Switch in person and phone first to confirm they are able to handle a warranty matter. Re-sellers often have facilities to repair on the premises or they will send the machine back to an Apple base if the matter is serious. But if asked when you phone, don't say any more than your screen has developed unusual marks that could be faulty pixels. For your own satisfaction you must ensure it is examined.
Post back with your findings ... and good luck,

Bugs/flies behind screen

Hi,
I have about a dozen dead corn fly things behind my screen. I've had the glass off and cleaned both the glass and the screen, but to no avail...the bugs are behind the screen itself!!!!
I can't get them off...no amount of flicking will budge them.
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Thanks :-)

This problem is too common, only have to reset PRAM and the SMC, in Apple Support Pages there is the guide to do this.
Also try to update Safari

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Every now and again there is a slight 'pop' or 'click' sound behind the screen of my iMac G5 17". My friend thinks it is because of the screen expanding in temperature.
Is this normal?

Daniel,
..I hear the same thing occassionally, particularly early in the AM when my office is cold and I've "awakened" the iMac.
Yes, I strongly suspect it is simply the clear acrylic shell contracting/expanding. Take a close look and you'll notice that the body is comprised of two primary pieces; the front screen-side piece snuggly fitting over the back piece sort of like the lid on a tuperware bowl. If you carefully (not too much pressure) squeeze the two pieces together with your thumb and forefinger, you can sometimes reproduce these very same clicks/pops. IMHO, they're nothing to worry about.

Particles behind screen

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