Partner Determination via Ibase

Dear All,
Is there a possibility that service team can be determined based on the postal code of the ibase address? I could not find a rule or access sequence that can be used for this purpose.
Please help.
Regards,
Ambarish

Hi Sunil,
Thanks for your reply.I want to determine the service team automatically in the ibase based on the ibase postal code. I used the access seq 10000304 which uses the postal code to determine the service partner. but the determination is not triggered automatically in the ibase
Any hint will be of great help.
Ambarish

Similar Messages

Partner Determination Via Multiple Access Sequences

COM_PARTNER_BADI.
In a certain item level partner determination procedure for partner function ZPF, we use an access sequence of 1000.
As expected, we copy partners from the preceding document to our item. That is what we want.
We also want to invoke a COM_PARTNER_BADI Call to supplement the with additional partners.
I defined a two step access sequence.
10 10 COM_PARTNER_A Preceding Document
20 20 COM_PARTNER_X Badi 1
The BADI works but seems to wipe out the preceding document results.
Is there a way configure to get both the preceding document results and the new information.
( it would seem silly to make the badi determine the preceeding results as well)
In reality , there is only one preceding ZPF partner and one new ZPF partner, but we have the pdp set to allow 150 ).
Thanks.... ...Mike

Hi Sunil,
Thanks for your reply.I want to determine the service team automatically in the ibase based on the ibase postal code. I used the access seq 10000304 which uses the postal code to determine the service partner. but the determination is not triggered automatically in the ibase
Any hint will be of great help.
Ambarish

Partner Determination/Organization Structure

Hi,
I wanted to understand how through partner determination procedure relevant Service Team can be assigned. You can use example of Standard Service Order Transaction SRVO, Standard Partner Determination Procedure 00006, Standard Access Sequence 011 Executing Service Organization, Standard Organization determination rule 1000278 and organization structure 50004983 to explain the connection.
Thanks
Deepak

Hi Deepak,
The description of rule 10000278 says,"
This rule should be used for partner determination via the orgdata model.
It delivers on the basis of orgattribute <H>executing
service organizations</>
It is intended
- for partner determination at item level
- for service items
- when using products in the service item
Executing service organizations are all
in the orgdata model with the following characteristics:
- Service Scenario
- Indicator for executing service organization is set.
These partners are filed as partners of the partner function
category executing service organization in the
transaction.
For example, org data determination is set up in the container after
the postal code and product.
regards,
Prashant
"please REWARD the points " if it helps..!!

SolMan 4.0: Support Team determination via Access Sequence not working

Hi,
from all the documentation I've read I got the following understanding for automatically determination of Support Team via Access Sequence (well, for one possibillity at least):
- Maintain Sold-to-Party in IBase IB52, especially country attribute. DONE
- Maintain Organizational Structure in PPOMA_CRM and create Org. Units, Business Partner No. get assigned automatically. DONE
- The Organizational Unit "Support Team" has the same country attribute as the Sold-to-Party and was marked "Obj. Permitted in Determination". DONE
- In IMG under SolMan -> Sc.-Specific Settings -> Partner Det. Proc. -> Def. Partner Det. Procedure select Procedure "SLFN0001" -> Partner Functions in Procedure -> Select "Support Team" -> Details, in block "Partner Determination" under "Access Sequence" select "Organizational data: Support Team by org. model". DONE
If I now create a support message in a satellite system the Support-Team will NOT be assigned. Instead if I have a look into transaction data of the message under tab "Actions" there is an entry "When message is created, find support team responsible" with processing parameters RULE AC13200137, PARTNER_FCT SLFN0003.
This makes absolutely no sense to me, why is the determination rule 13200137 used (which contains no entries at the moment) instead of the assigned Access Sequence?
Am I missing something?
Regards,
Marco Kipka

Hi,
no hint for solving the problem?
This is getting quite urgent, since I'm working at a customers site and try to implement the describted scenario.
Regards,
Marco

"Partner Determination Steps for Customer Master" clarification

Hi,
Let me clear myself at the outset itself, that I searched SDN for my below mentioned query, however I could not find any answer to my satisfaction....here I am posting again
In "Partner Determination for Customer Master", the following steps are undertaken -
Step 1:
1.a.) Create New Partner Determination Procedure
1.b.) For each Partner Determination Procedure, different Partner Functions, which are applicable for that specific determination procedure, are assigned. (along with other properties like if the PF is mandatory, not modifiable )
Step2:
"Partner Determination Procedure Assignment", here we assign different Partner Determination Procedure to different Account Groups. In other words, indirectly, we assign the partner functions to account groups. Right? (Please correct me if I am wrong)
Step3:
"Partner Function". Here we define new partner functions, (which are used in Step 1...)
Step4:
"Account Group- Function Assignment" - Here we assign the Partner Functions to Account Groups
Now My Question
(A) Since the Partner Functions are assigned (via partner determination procedure) to account groups in Step 1, then why Partner Functions are assigned AGAIN to account groups in Step 4. What is the significance of this assignment in Step 4.
(B) Is there is particular sequence of Steps (1 to 5), one should follow when somebody has to create new customer account group and/or new partner function.
Thanking you all in advance.

Dear SR
Leave SAP Partner Determination screen for 2 minutes and first understand the logic
1. Create the new partner functions
2. Create the new determination procedure
3. Link the new partner functions to the new determination procedure and add mandatory, non modifiable ,optional creteria
4. Assign the new determination procedure to the document type or account group at appropriate level
This is essence and this is for all 8 levels like CMR,sales doc header,item etc
Now coming to your qn
When you define a new account group ( you might be aware account group controls partner functions of CMR) you will say that your new account group will carry out patner functions like SP,SH,BP,PY
That is ACCOUNT GROUPS function assignment
Whenever you create a new account group you will do field selection in OBD2 like suppress optional.reqd etc,create no ranges and assign no ranges and also mainly this activity partner determination
These are must settings for a new account group
AG is the german key for sold to party Partner determination procedure
This is step 1
Then in next step you will tell AG will carry out such and such partner functions Step 2 like mandatory not modifiable etc
Step 3 is link the AG to your account group
Step 4 is partner functions say if you want to create a new partner function say SB special stock partner
(in concept this is the firststep)
Step 5 is once again partner function account group assignment
So when you create a new partner function you will do step 4 first and step 5 and then 1 and 2 and 3
when you create a new account group you will do step 5 and then 1 and 2 and 3
Hope you understand now
Partner functions are relatives in your family
Say in a family we have Father ,mother sister, brother (these 4 partner functions)
This is called as Happy Family and this Happy Family is the Partner determination procedure in SAP
This Happy Family is linked to the account group
So Happy family means there are 4 partner functions
So whenever you create a CMR in the account group this father.mother,brother,sister will come as default
Suppose you add another partner function say Uncle
First you have to create uncle
Then you have to tell this account group will accept uncle
Then link the uncle in the happy family that is determination procedure of SAP along with the 4
Then assign happy family to the account group
Now when you create a CMR along with father.mother,brother,sister along with that uncle will also come
Regards
Raja

Partner determination rules in sales documents

Good afternoon Experts
I'm trying to determine responsible agents in a quotation document by using a rule with responsibilities
( in the access sequence of the responsible agent partner function).
Could someone please confirm how the rule container gets filled?
If the rule is based on a post code my understanding is that the post code of the sold
to party is passed to the rule container and the responsible agent gets
determined. Passing the post code to the rule container should be in this case hardcoded.
What happens though if I need to determine the responsible agent based on another
piece of information like "sales order type", "client tax classification" .
    - How does the system know how to fill the rule container?
   -   Do I need to create a new organizational attribute ?
On Sap help I've found :
"If you use rule resolution using responsibilities, you do not have to assign
attributes in the organizational model, other than the attributes distribution
channel and division; these are necessary for showing the sales area."
Where does the sales area come in for partner determination when using rules with responsabilities ? Is there a mechanism like sold to party/document -> sales area -> organisational attribute => attribute passed to rule container?
Any input would be appreciated.
Best regards
Razvan Zainea

Hi Razvan,
you can use rules in your partner determination access sequence. Most attributes are filled in document processing for the rule container.
You mentioned postal code. This is filled from the main partner of the document. The main partner of a sales order is the sold-to party, of an opportunity is the prospect, ....
If you like a different main partner you can do this via process type customizing (field 'partner function ORG').
If you need to fill your own container values you can use CRM_ORGMAN_BADI method CRM_ORGMAN_ATTRIB_VALUE_FILL.
Or as mentioned by Shanto you can use your own logic with COM_PARTNER_BADI.
Best regards
Marion

Multiple Message Processors in IB52 for partner determination rule 13200137

Hello Experts,
Can anyone please help me out in one of my issues? I am configuring service desk wherein I need to have only one layer of support team. One consultant for each module. I am using SLFN0001_ADVANCED. I am using rule 13200137 for partner determination. I am using IBASE for determining the message processor.
While determining automatic message processor, IBASE is not allowing more than 1 Message processor. So, all the messages created are getting allocated to single message processor only.
In TRN PFAC, rule simulation for the rule 13200137 is working fine, as per the Org model defined in TRN ppopma_crm.
Can anyone please help me out?

Hi Deepak,
Hope, you are trying to assign more than one partner Function (Message Processor) to a service Desk Message. In such case, check for the max limit of partner function allowed for Message processor in the Partner Determination Procedure in your Transaction Type (SLFN).
The partner function category for the Message Processor Partner Function is Person Responsible. You may face issues in assigning more than one partner function of the same partner function category in a Transaction; If so, kindly refer to sap note 844503.
Regards,
Waseem

Need tech help on partner determination.

Hi Guys,
As per the specific business scenario,we have defined one partner determination procedure but we do have two business process in which partner are getting determined from sold to party but other country we determine from ship to party.
Note -We are using only one document type OR do we have any tech suggestions like via user exit can we manage if yes How????

Hi,
Plz can you make it elaborate
as per your thread i understood,You defined one partenr Procedure ,which you already maintained in OR.

Which access sequence of Partner determination should be used?

Now my company is upgraded from CRM 2.0c to CRM 5.0 HR1. I found the different result about partner determination on business activity (via transaction code: CIC0) between two version.
On CRM 2.0C
Tcode: CIC0
Enter sold-to party code: 5300001 as activity partner, Contact person:244 on 'BP searching' workspace. Then on 'Maintain Business Transaction' workspace will display 5300001 as activity partner and 244 as Contact person.
Configuration:
Partner Function: 00000015 Contact person (CRM) using Access sequence 0002
Access sequence 0002 from activity partner
Dialog seq:10 has partner origin COM_PARTNER_A Preceding document and mark 'Determine in incorrect source partner'.
Dialog seq:20 has partner origin CRM_PARTNER_D General business partner model and have origin details; Partner Function category '0006 Activity partner' and Usage 'CRM'.
CIC0 of CRM 5.0 HR1
Tcode: CIC0
Enter sold-to party code: 5300001 as activity partner, Contact person:244 on 'BP searching' workspace. Then on 'Maintain Business Transaction' workspace will display 5300001 as activity partner and 66 as Contact person (66 is the first contact person of sold-to party master record:5300001).
Configation:
Partner Function: 00000015 Contact person (CRM) using Access sequence 0002
Access sequence 0002 from activity partner
Dialog seq:10 has partner origin COM_PARTNER_A Preceding document and mark 'Allow Incorrect Source'.
Dialog seq:20 has partner origin CRM_PARTNER_D DO NOT USE - General business partner model and have details on the source; Partner Function category '0006 Activity partner' and Usage 'CRM'.
Dialog seq:30 has partner origin CRM_PARTNER_C Business Partner Relationship and have details on the source; Partner Function category '0006 Activity partner' and Usage 'CRM'.
Please suggest me which access sequence should be used for getting the correct contact person (result same as CRM 2.0C).
Thanks you so much for support.

Hi,
to you receive the same result also in CRMD_ORDER, or only in CIC0. Please keep in mind that there is a difference! In CIC0 no pop-ups for selecting partners is executed, so the first contact person is taken (note 487734 gives a modification. Also the partner function of ICAGENT is necessary within CIC0.
From the view of CRMD_ORDER the following access sequence should be used:
10 COM_PARTNER_A Preceding Document
20 CRM_PARTNER_A BP Relationships By Sales Organization + Wait Flag + Partner Function category '0006 Activity partner' and Usage 'CRM'.
30 CRM_PARTNER_C Business Partner Relationships + Partner Function category '0006 Activity partner' and Usage 'CRM'.
Hope that this information is helpful!
Regards, Gerhard

Bill-to-Party and Payer Partner Determination in CRM Sales Order

Hi,
In ECC, the sold-to-party has different bill-to-party and payer for each sales areas .For example:
Sold-to-party:2001826
For 8000 sales org/72 distribution channel:
Payer: 2004818
Bill-to-party: 2004818
For 2000 sales org/ 02 distribution channel:
Payer:2001826
Bill-to-party: 2001826
These business partners are in CRM system and the relationship data based on sales organization exists in CRMM_BUT_FRG0081 database table.
I customize access sequence for bill-to-party and payer in CRM system which uses CRM_PARTNER_A by using Sold-to-Party as source. However it does not determine via this access sequence. Do you have any idea why the system does not use this relationship info?
Best,
Damlanur

Hi there,
Please use note 493947 to ensure all the manual configuration is in place. Also the item category for the plant item must be ATP relevant, the following code check this:
FILL_BTM_PARTNER_PLANT SAPLCRM_DOWNLOAD_MAP
check if item type is relevant for ATP
 check not ls_item_type-atp_profile is initial.
map plant to business partner
 lv_loc_number = <ls_bapisdit>-plant.
 lv_loc_type = gc_atploctype-plant.
 call function 'CRM_CONFIRM_MAP_LOC_TO_BP'
 exporting
 iv_loc_number = lv_loc_number
 iv_loc_type = lv_loc_type
 importing
 ev_partner = lv_partner_no
 exceptions
 no_mapping_found = 1
 others = 2.
 check sy-subrc = 0.
If this still doesnt resolve the issue then you will have to debug the transfer queue stopping at function CRM_SALESDOC_MAP_BAPI2MBDOC to see why the data is not mapped.
I hope this helps,
Kind regards,
Vanessa.

Purpose of partner determination procedure,text determination procedure,

hai sap-sd gurus please i would like to know the purpose of
1) parntern determination procedure.
2) out put determination procedure.
3) text determination porcedure.
if i want to do delivery split what r the configuration settings i have to do.
pls provide the all steps.
thanks&regards

Hi Sreenivas,
Partner determination use
In this activity, you define the rules that should be used to perform automatic partner determination.
1. Define the partner functions that differentiate the roles of
     partners in your system.
2. Define the partner determination procedure, and assign the key of the relevant partner object to this Procedure.
3. Assign the partner functions you define to the account groups.
Output Determination Purpose
The Output Determination component offers output functions for sales, shipping, transportation, and billing to help you manage sales transactions with your customers and within your company. You can create sales activity output (for example, customer telephone calls, mailing campaigns) and group output (for example, freight lists). Your company employees can send and receive output. Output is directly linked to the corresponding sales transaction (for example, the system automatically sends an order confirmation via Electronic Data Interchange (EDI) as soon as the employee
Texts Purpose in Sales and Distribution
In a business relationship, it is essential that business partners exchange information throughout the logistics chain. In sales and distribution, this exchange of information is supported by texts in master records and documents. You can maintain these texts for one particular customer or define them so that they can be used more flexibly.
Texts can be used in many areas of sales and distribution:
Sales notes for customers
Sales texts for materials
Explanations in order confirmations
Shipping instructions in deliveries
You can define as many text types as you require (sales texts, shipping texts, internal notes, supplement texts etc.) for master records and documents.
You can take the settings for the texts from Sales and Distribution Customizing under Text control.
Delivery split
Regarding Delivery split you can control through copy control routines in the VTLA transaction.
I hope it will help you,
Regards,
Murali.

Employee responsible is not determined in partner determination- Transaction

Hi Experts,
Partner determaination in Activity. Eg : Sold to party :1001051, Employee id : 80007 and sales employee id: 80005.
under BP Sold 1001051 has relationship employee responsible 80007 relationship is maintained.
In the org model under the Sales org postion sales employee : 80005 is assigned.
we have created a partner determination procedure with partner functions 10 as Sales employee with category employee and relationship category as Bur011 as employee responsible and partner funciton 20 as employee with the same category and relationship category.
In the PDP we hace created acccess sequnece with 10 CRM_partner_org data with the rule configured to get the sales employee.
Access sequence 20 as CRM_Partner_business partner relationship to get the employee relationship from BP.
When we create the activity the partner determination is happening and under the partners tab we find the
sales employee = 80007
Employee = 80007
Now in the partner determination access sequnce 10 is not working, system is filling up the value of employee 80007 in the sales employee feild.
we have checked the rule and simulated the rule, we are getting the correct result of the postion and the agent -user assignment as 80005. but when we create a activity it is skipping access sequence 10 and by default fills up the value from the BP relationship Employee responsible 80007(employee) to the sales employee partner function.
If we are having 2 persons as employee in BP, the partners are filled twice. for example : Sold to party :1001051, Employee id : 80007, 80006 and sales employee id: 80005.
in Partner assignment block we are getting output as, it is not takind sales employee id 80005.
sales employee = 80006
sales employee = 80007
Employee = 80006
Employee = 80007
Please help me with a clue how to fix this issue.
Regards,
Karthik

Hi Karthik,
You can proceed with debugging the access sequences. The access sequences are hit via BADI : COM_PARTNER_DETERM and the implementation to chose is with the filter = source name.
Eg: CRM_PARTNER_DETERM_C for relationship based access.
/Hasan

Partner Determination Not Working in Opportunity

Hi,
We are using Z-partner Functions Which are Determined using Partner Determination Procedure in Lead but it is not Copied to opprtunity.
we used Different partner procedure for opportunity but is not coping from Lead. We tried to Modify the partner Procedure used for Lead and use it for Opportunity but it is not working.
can any one suggest were we might be going wrong.
With regards,
Selvam t

Hello Selvam,
there is no copy procedure during partner determination. If you create a followup doc or copy an existing document - the partner det. runs again. According to your settings in the PDP the partner are determined by access sequence and source. That means if you want partners which should be copied from predecessor then you should use the source COM_PARTNER_A like i.e. access sequence 0001 in standard.
I hope this help,
Regards
Rene

Territory and partner determination procedure for employee responsible

Hi CRM team,
I have a little issue for you I'll be very thankfull if someone could help me.
There is the organisation of the territory management in the company I'm working for:
-Country
-Region
-sector
*each sector have a determination rule based on 1 condition "1 field from the BP Header (customer)"
*each sector have a position assigned to it. (Organisational model PPOMA_CRM) And there is 1 or 2 employee affected to each position..
*When creating an activity,*
*First thing I enter the Account (customer: activity partner)*
*I would like the system to determine the employee affected to the sector of the BP as the employee responsible.*
Any Idea?
For the moment, I'm searching in the partner determination procedure. But the standard access sequence Business Partner Relationships: Activity Partner -> User dont work.
There is some sitting from my IMG:
The partner fonction Employee Responsible is with
*fonction category: employee
*usage: CRM
*Relationship category: Is the employee responsible for
Partner determination procedure:
In the acces sequence, I put a dialogue seq 15 :
Business partner from territory
And in the detail on source, I put:
Fonct. categ. : Employee
Usage: CRM
It dosn't work...
I don't know if I'm am searching in the right place.
Could you help me with a solution to have the needed system behavior????
Thanks a lot for your time and your help.
Best regards,
Ahmed.

Hi Ahmed,
After created determination rules for territories have executed the report CRM_TERRMAN_PROC_REL for initial option?
Once territories and determination rules are created, you need to run the above report in Background(schedule a batch job) which will establish relationships between the territories and corresponding attributes. You need to run this report every time there is a change in determination rule of create/change territories.
This should resolve your problem
Regards,
Priyanka

Partner determination at shipment stage level

Dear All,
We would like to have multiple partner functions determined for a shipment stage within the shipment. Stages are maintained for the shipment route. But we dont want to maintain the service agent at stage level inside the route in IMG. This only determines one partner at stage level. We need multiple partners. Which exit can help here? I dont think normal partner determination exit can be used here like EXIT_SAPLV09A_004 as it is not called in shipment. Please suggest.
Best Regards
Dinesh

Hi,
I am sure whether it will helpful to you or not
Kindly check the menu path SPRO --> Sales & Distribution ---> Basic Functions --> Partner Determination -- > Set up Partner Determination -- >Set Up Partner Determination for Shipment
Regards,
Prasanna

Partner Determination via Ibase

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