Partner function AP is not def in partner procedure in ECC - CRM complaint

Hi,
There is an error occured while creating credit memo request from the service complaint in the CRM. It is not stopping the process but it happens several times. The error message is always in the document but not able to fix it. There is no partner function called AP in both CRM and ECC but how come the system is looking for this new partner function in the partner determiination procedure in ECC. The detail error message as below
An error has occurred in the system RP9CLNT020 while copying the document
Message no. CRM_ORDER_MISC 020
Diagnosis
Errors have occurred while transferring the document into another system. Refer to the enclosed log to view the error messages.
Transmission log
Partner function AP is not defined in partner procedure ZUK () (Notification E VPD 003)
ORDER_HEADER_IN has been processed successfully (Notification S V4 233)
ITEM_IN has been processed successfully (Notification S V4 233)
Sales document 0350002869 was not changed (Notification E V4 219)
Any clue in fixing this issue will be great.
Regards,
Ram.

Hi,
There is no problem in creating credit memo in ECC even with these error message. the credit memo document is created in ECC. Actually thiis is not happening for all the complaint documents in CRM. It happens only for few customers/complaints.
My doubt is with contact person mismatch in crm and ecc, but that is also perfect. pls let me know solution for this issue.
Regards,
Ram.

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Partner function AP is not defined in partner procedure N ()

Hi,
Error: Partner function AP is not defined in partner procedure N ().
I am getting above error in CRM service orders for Contact person replication from CRM  ECC.
In debugging Middleware queue and we found that it is getting triggered from FM SD_PARTNER_EXECUTE_CHECKS. In some cases contact person is getting replicated to ECC successfully but in some it's not ! And in both the cases this error is getting passed to CRM service order.
Can anyone please help me on this exactly whatu2019s wrong with partner procedure and partner function customizing? Or do I need to add some code logic to stop this.
Kindly help ASAP.
Because every day we are getting thousands of CRM service orders which are affected by this Error.
Regards,
Amol.

Hi Dipesh,
Thank you very much.
I have verified both the things.Means partner procedure is same in both the system. Also contact person is replicated to ECC with same order.
As i mentioned this is happening with some service orders. Also there are some service orders where contact person is successfully replicated to ECC but there is error on CRM side:Partner function AP is not defined in partner procedure N () .
Kindly let me know what are the further checks i need to do.
Regards,
Amol.

Partner function BP does not exist in partner procedure

Hi experts,
I have met the error message "partner function BP does not exist in partner procedure". I think there must be something wrong with my partner determinatino procedure. Is there any clue how I should check it?
Thank you for your help in advance.
Best regards,
Fan

Hi Fan Mau,
Go to "VOPA/VOPAN" and check the partner procedure associated with the account group of you customer(You can get the account group of customer "EXTRAS-ADMINISTRATIVE DATA). If its coming in the sales order header /item ,go to the same transaction "VOPA" AND CHECK THE PROCEDURE ASSOCIATED WITH YOUR SALES ORDER HEADER/ITEM. Kindly please let me know If you need any more information on this.
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Ram Pedarla

Error in Local Message System: Partner function RP is not defined

Hi Team,
I have configured Service Desk in solution manager 4.0 and When I create message from Development server I am able to see in Solution manager. Every thing works fine in Developement server.But in Quality i am not able to create mesage.
I have maintained BCOS_CUST table and defind BACK RFC (SM_SRSCLNT100_BACK)in quality server but When I try to create mesage using Help--> Cretae Support message I am getting error message as " Error in Local Message System: Partner function RP is not defined for notificatio Message was Not Created"
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Please let me know solution to fix this isssue.
Thanks in advance
Regards
Venu

Hi Venu,
This can be related to a configuration on table ( DNOC_USERCFGT ). You can use SM30 or go through IMG (
SAP Solution Manager -> Scenario specific settings -> service desk -> Partner Determination Procedure -> Use of own partner functions )
The parameter NO_USER_CHECK has to be set to 1 which means : No Existence Check for User.
Other point you need to check is wheater the user you are logged on in the QAS has the external identification correctly maintained in the respective BP on the Solution Manager side.
Regards,
Valdecir

Partner number 0000002016 for customer 2348, partner function WE does not e

Hi,
We are getting errors:
SE Partner number 0000002016 for customer 2486, partner function WE does not exist. 3500020146
CH Partner number 0000002016 for customer 2348, partner function WE does not exist. 3500016813
SE Partner number 0000002016 for customer 2486, partner function WE does not exist. 3500020081
etc.
The Idocs are of 51 status.
Message Type - ORDERS
Part.num - ESAPP12400
Part Type - LS
Please help in resolving this issue.
Thanks and Regards,
Sowmya

Hi Holger.
Here are the details.
AG(sold-to) - 2022821583300
WE(ship-to)- 2022821586300
error 1 - VKORG, VTWEG, SPART cannot be determined for customer 2821583300 , vendor. Message no. VG204
error 2 -Partner number 2821583300 for customer 2022821586300 , partner function WE does not exist. Message no. VG140
<u>EDPAR table entries</u>
1000053---SP-Sold-to party2022821583300---1000053
1000054---SH-Ship-to party2022821586300---1000054
I'm receiving IDOC from XI partner XIDSTF100(LS), is it causing not to recognize sold-to.
Appreciate you help.
Arjun.

Partner of partner function SLFN0003 could not be changed

Hello,
I want to resolve the Support Team by Category instead of SAP Component.
The Support Team is determined by the Rule AC13200137 and uses the
Category instead of SAP Component to determine the correct Support
Team (SLFN0003).
I've tested the rule and agents are resolved correctly
according to Category.
When the a service record is created the initial resolution for the
Support team is successful based upon Category.
However, when the Category is changed after the Support Team has been determined, the Support Team cannot be updated when the document is SAVED. In the Transaction Data -> Action ->
Process logs displays the following error:
Date: 13.02.2008 Time: 16:44:59
Processing CRM_DNO_PARTNER_1 Is Started
Partner of partner function SLFN0003 could not be changed here
Action could not be successfully executed
Analysis:
When the Support Team field on the CRM_HEADER is NOT empty the resolution by Category cannot update the Support Team field.
The workaround when a Category has been changed is to clear the Support Team field then SAVE then the Support Team is resolved correctly to reflect Category changes.
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Regards,
Latief

Hi Raquel,
Thank you very much for your quick response. Unfortunately, I had to wait for an ABAP'er to make the necessary changes. Your feedback was helpful and points have been allocated accordingly.
Below is an extract of the code applied to the functional module "CRM_DNO_UPDATE_PARTNER" to allow overwriting the Support Team field when already determined and the CATEGORY field has been changed.
read partner of crm transaction
    CALL FUNCTION 'CRM_ORDER_READ'
      EXPORTING
        it_header_guid       = lt_header_guid
        iv_mode              = gc_mode-display
        it_requested_objects = lt_req_objects
      IMPORTING
        et_partner           = lt_partner
      EXCEPTIONS
        OTHERS               = 0.
    READ TABLE lt_partner INTO ls_partner
         WITH KEY ref_guid    = iv_header_guid
                  partner_fct = iv_partner_fct.
    IF sy-subrc = 0 and ls_partner-partner_no <> space.
*{   REPLACE        SODK900090                                        1
*\      MESSAGE e116(com_partner) with iv_partner_fct
*\              RAISING partner_fct_maintained.
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    Otherwise delete the existing entry.
      if ls_partner-partner_guid = iv_partner_guid.
        exit.
      else.
      fill partner data
        move-corresponding ls_partner to ls_partner_com.
        data:
          begin of logical_key,
            ref_partner_handle     like ls_partner_com-ref_partner_handle,
            ref_partner_fct    like ls_partner_com-ref_partner_fct,
            ref_partner_no     like ls_partner_com-ref_partner_no,
            ref_no_type        like ls_partner_com-ref_no_type,
            ref_display_type   like ls_partner_com-ref_display_type,
          end of logical_key.
        move-corresponding ls_partner to logical_key.
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      fill input fields
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        ls_input_fields-ref_kind    = gc_object_kind-orderadm_h.
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        ls_input_fields-logical_key = logical_key.
        ls_field_names-fieldname = 'PARTNER_FCT'.
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        ls_field_names-fieldname = 'PARTNER_NO'.
        INSERT ls_field_names INTO TABLE lt_field_names.
        ls_field_names-fieldname = 'DISPLAY_TYPE'.
        INSERT ls_field_names INTO TABLE lt_field_names.
        ls_field_names-fieldname = 'NO_TYPE'.
        INSERT ls_field_names INTO TABLE lt_field_names.
        ls_field_names-fieldname = 'KIND_OF_ENTRY'.
        INSERT ls_field_names INTO TABLE lt_field_names.
        ls_input_fields-field_names = lt_field_names.
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       endif.
*}   REPLACE
    ENDIF.
ENDIF.
Your assistance is highly appreciated.
Kind Regards,
Latief

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Hi
We are using SRM4.0 extended classic scenario, The vendor master in R/3 has been maintined with all the required partners like VN, PI, OP,GS. But when we create a PO in SRM and after its replication to R/3 in ME23n header data the PO doesnt not show other partner details. Its showing only the vendor 'VN'. But i could observe for some POs its dispalying both VN and PI.
Request somebody can clarify under what situations this can happen and what needs to be done so as to get the partner details in PO.
Thanks & Regards
Kiran

Hi. We have had an couple of issues that could be similar.
Look at notes 879361 & 904881, they fixed 1 of the problems on our SRM 4 issue.
If those do not help, another thing it could be is down to your country.
Are you implementing in India? I think SRM calls a different BAPI for India than most countries. Something to do with tax juristiction or something. If you ask SAP via a customer message they might be able to help you.
Regards,
Dave.

Existing partner functions can be assigned to new partner det. procedure

Hi,
Can i assign the already existing partner functions(created by others) those already assigned to other partner determination procedure to new partner determinatin procedure?
If so whether it will cause any problem.
Please help me on this issue.
Thanks and Regards,
Venkat

Hi Venkat,
Yes you can assign already assigned Partner Function to your Partner Function.
It will not have any effect, niether on your Partner Determination procedure nor to the other Partner Determination procedure.
Reward if helpful.
Regards
PAVAN

Display Partner Function on the basis of Selected Partner Function

We have multiple "Ordering Address" and "Goods Supplier" for a particular vendor. When we use a particular vendor at the time of PO creation, we dont want all the OA and GS to be populated in the "Partner Functions" tab. The OA should be populated based on the Vendor & P Org, and on the basis of OA should be selected, the "GA" related to the OA should be populated.For ex, if each vendor has 5 OA and each OA has 3 GS and the user selects a vendor then all 5 OA should be displayed. When the user selects one of the OA, all the 3 GS related to that OA should be displayed.
Is this possible to maintain this scenario?If yes, how can we implement it?
Thanks
TM

Hi,
You can accomplish the above in below EXIT's
There are two function modules available to pass partner data to the PO
EXIT_SAPLEKPA_001 include ZXM06U07
EXIT_SAPLEKPA_002 include ZXM06U08
Also further you should write a logic in the BADI ME_PROCESS_PO_CUST
regards,
Lalita

Partner Function Queries Multiple Partners for Single Partner function SO

Hi Experts
Is it possible to enter multiple partners for Single partner Function in SALES ORDER
For Ex : We have created Z1 as a Partner function for Sales Executives : and Sales Executive 1 , Sales Executive 2 Sales xecutive 3 etc as sales Partners for Z1 partner Function .
Now Is it possibe to enter for Z1 -
sales Exeutive 1
Z1----
Sales executive 2
Z1----
Sales Executive 3............
I would be greatful if you repond the same at the earliest
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Rashmi K

Hi Rashmi,
The requested function is possible.
In the customizing of partner function, you could set the field Unique as blank. Then you could enter multiple partners for same partner function.
IMG->SD->Basic functions->Parnter determination->Partner Functions
Hope it helps.
Thanks and best regards,
Smile

BP Relationship - Partner Function Assignment not maintained

During the initial load for CUSTOMER_REL the Partner Function Assignment is not maintained for the Relationship "Usage". We want to default this information based on the Sales Area data of the Sold to party and Partner Function maintain in the ECC KNVP and/or KNVK. Anyone have any experience in accomplishing this?

Hi
Go to transaction VOPA and maintain partner determination
In the customer master , VD01 maintain partners for this customer for whom you are creating the sales order
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Cheers
N Ganesh

Idoc - Partner Function not getting captured.

Dear all,
I am using IDOC (type - /NFM/ORDERS05) to send a Purchase Order. The Idoc is getting created but the only a few partner function is getting captured from the Partners tab in the ME22n transaction. The remaining partner functions that are not captured are SP (Forwarding Agent) and ER (Employee responsible).
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Points will be awarded.

Hi Vivek,
Thanks for your reply.
1. Where do i have set the receiver port and the message type for each "partner fuction". We do this generally for a Partner Type. (Please clarify)
2. If I remove the syntax check box then my PO is not getting created in ME21n transaction.
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Gajanan.

Partner Function Check while changing partner Functions not assigned to SP

Dear All,
I have created a Partner profile and its working fine.
But recently there was a problem reported, where in the User changed the Bill to Party at the Sales order header which was not defiend in the Customer Master, this Bill to Customer was defined in the same sales Area as the Order was.
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And to my surpise now I noticed that its allowing me to enter any Bill to and payer Partned which is defined in the Sales Area as the Sales Order is.
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In order to change this u need to use Userexit.
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Sam

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Regards,
Mahesh.

Dear Mahesh,
This is SAP Business One System Administration forum. It is not related to your system. Please close the thread and post it on a proper forum.
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Gordon

Middleware-Partner Functions not getting attached after BP replication

Dear SDN team,
We have an problem related to CRM middleware . We have enabled Middleware to download BPs from SAP R/3 system to CRM 5.2 system.
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Regards
Ritvij

Ritvij,
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Take care,
Stephen

Partner function AP is not def in partner procedure in ECC - CRM complaint

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