Partner in service contract and ibase

Here is a data migration scenario, migration service contract from legance to crm:
1. warranty data and sold to partner will be migrated to ibase in crm
2. legancy contract will be migrated to crm contract, which also contains a sold to party
So my question is whether there is a dependency about sold-to party between service contract and ibase,
- for example., here is ibase contain product: A,B,C, but when create a contract for product D, which does not exist in a ibase, so whether this contract can be create, whether it can look up the if product exist in ibase according to sold to party,
And whether it can prevent to create new contract for D?
Many thanks.

Hi Nagaraju,
First of all, you can bill Service Contract and Service Order differently. This is because you may wish to charge contract fees irrespective of whether service occurs or not.
Secondly, while maintaining DIP profile, you can use different material from the one used in contract. Just make sure that it gives explanation as to what service was performed so that customer will understand the invoice.
DP90 will generate Debit memo request. You will need to create billing document against this using VF01.
When you settle the service order (KO88), it will be settled against service contract.
Please let me know if you need any further information.
Regards,
Aaditya.

Similar Messages

How to link Sales Order with Service Contract and then with Install Base?

Hi Friends,
1) I would like to know the integeration process from sales order to Service Contract and then with Install Base.
2) I couldn't see anything enabled in Service Tab in Order Lines, its grayed out. Is there any set up/profile option to get it enabled?
3) How can we create AR invoice from Service Contract?
Please let me know if anyone has idea on this.
Thanks in Adavance,
Vara

Dear Sid,
Thanks for your promt response.
Let me explain you what I did.
1) I have booked a Bill Only sales order which has one order line, mentioned it as Service Item and provided the same details in Service Tab in Order lines. Now Line status is "Fulfilled"
2) Then Submitted Workflow Back Ground Process for OM Order Lines and it has created an AR Invoice and closed the line
3) And then submitted "Service Contracts Order Capture Integration Program" from SErvice Contracts Responsibility and it completed normal.
4) Now I went in to Launch Contracts Window and queried with the sales order but couldn't see any contract created
5) Then I went in to Reprocess Order Window and found this order shows an error message as "Referenced Product not present in the Installed Base", then I tried to reprocessed it, but the same error message again.
Here I have few doubts:
1) Are the AR invoice and Service Contract Billing Invoices same?
2) In above scenario AR Invoice has been created, I would like to do the billing from SErvice Contracts and need to create an Invoice in AR? how can I do that?
because as you explained in one of my questions earlier, A Single Invoice can be created for the whole duration of the contract. I want to do that and trying for the same.
3) Regarding the above error message, how can I resolve it and create the service contract against that Order?
Thank you so much for your helpful answers.
Regards,
Vara

Service prod in service contract and service order thro RRB!

Hi,
I have service contract with service product say Rep_service with 1 Hr rate as 100 USD in place for a particular equipment with serial number.
I have received a complaint now I am raising a service order SM01 service order with contract
I have maintained the same equipment number in the Service order as in service contract
and selected the service contract too.
i have operations and material consumption for service order.
When I run DP90 RRB the material determined is Service (different service product) based on my DIP profile, (should I maintain the same service product in DIP profile as in service contract or any other service prod can be maintained). What happens to this billing document generated from DP90?
And my service order settles to service contract.
I think when service contract is in place then to generate billing I will use only service contract as reference.
Please suggest me how to go about it.
Kindly if possible give me some link to documents.
Regards,
N.Nagaraju

Hi Nagaraju,
First of all, you can bill Service Contract and Service Order differently. This is because you may wish to charge contract fees irrespective of whether service occurs or not.
Secondly, while maintaining DIP profile, you can use different material from the one used in contract. Just make sure that it gives explanation as to what service was performed so that customer will understand the invoice.
DP90 will generate Debit memo request. You will need to create billing document against this using VF01.
When you settle the service order (KO88), it will be settled against service contract.
Please let me know if you need any further information.
Regards,
Aaditya.

Service Contract and Service Quote, Are they two different application or s

Service Contract and Service Quote, Are they two different application or same application ?
What is the difference ?
thanks
siva

Siva
There is no application called Service Quote (But we can have services in the quoting lines).
Thanks
Nagamohan

Replicating Service contracts and Service orders from ECC 6.0 to CRM 2007

Hi CRM Gurus,
How can we replicate Service contracts and Service orders from ECC 6.0 and CRM 2007. Any pointers to do this?
Please let me know.
Best regards,
Vinay

Vinay,
I dont think you need any Middleware adaptor objects for CRM Request download .
You need to create a request in CRM using R3AR2 . Here you need to provide the R/3 table name and field name to download the service document along with Document ID
You can monitor your request download in txn R3AR4.
But as MCG rightly told , you should have done all requried customized settigns before downloading service documents .
Regards
Dinesh

Problem reading service contract from ibase

Hi Experts,
I am required to read the service contract document from the Ibase component.
I am unable to find the table or function module to read the service contract
when i pass Ibase value.
I am using the badi CRM_SERVICE_CONTRACT and i an required to read the contract here
based on my way of selection and not using the standard selection.
Pls provide ur valuable guidance...
Thanks,
SA

Hi Gert,
I am getting short dump when i have updated the value inside tht badi for the hader and the item guid of the contract.
When i try to enter the hard coded values it accepted, but whn i pick the value through function module or through the select query and palciong inthe table,its giving me short dump.
I hope you can guide me to solve this serious issue,a little urgent.
Thanks,
SA
Edited by: Saurabh Agrawal on Nov 27, 2008 1:01 PM

Service Contract and Repair procedure

Hi,
I am struggling with a Service mgmt issue.
There is a service contract in which we maintain the terms and conditions of service (bill plan) and also give the rates for service.
Now when i run a repair at plant scenario wherein i bring back the defective matr. for repairs, the service notification is connecting to that contract and takes the contract number.
What is fail to understand is that how do the contract terms and conditions affect the repair process.
The process i am following is as follows:
1)Created a contract for the C/s and material to give service for one year and the customer paid one time for that through billing the Contract type WV.
2) For the repairs, i did the following
Service notification - repair Order - return delivery of defective matr to service center - Service order creation - carrying the repair (added a spare part also) and technically completed the order - Delivery of repaired matr to customer - Resource related billing request creation (DP90) - Billing the repair order - Settlimg the Service order - Settling the Repair order.
In all this process, i do not find any link between the Contract and repair cycle. Ideally since the customer has paid for the service one time, we should only charge for whatever spare parts are used.
Hope I have been able to explain it. looking forward to any help on this issue
Thanks
Arijeet

HI Arijeet,
conditions and the price agreements for the service material and materials will be picked from the service contract into the repair order.
regards
Ravi.

Partner Role in Contract and PO

Dear Guru's
I want to issue contract to Vendor A and Release Order to Vendor A1. GR and IR should be done against Release Order to Vendor A1. Is it possible? If yes, then how?
Regards,
Rashid Masood.

Hi,
I investigate your issue and find this:
Include LMEPOF0Z
    IF ekko-lifnr NE kekko-lifnr.
      PERFORM entsperren_ekko(sapfmmex) USING ekpo-konnr.
      MESSAGE e047 WITH kekko-lifnr ekko-lifnr.
    ENDIF.
ENDIF.
I´m sorry to tell you that this message is hardcode and it is not
customizable.
Best Regards,
Arminda Jack

Difference between Service order and service contract

Hi
Can any one plz differenciate the service contract and service order??
why only service contract products can carry object list entries and why not service products??
Thanks in advance.Appriciated with points.
Regards,
Nagi Reddy

Service Order:
A service order is a short-term agreement between service provider and service recipient, in which one-time services are ordered by the service recipient and resource-related billing performed upon completion. Such an order could be, for example, to maintain or repair some equipment, making it necessary to send a technician along with spare parts. These services are usually billed.
Service Contracts:
Service contracts are outline agreements with business partners which define services offered for a particular period. You support service contracts by processing contract-based and planned services.
Service contracts represent long-term service agreements with customers in relation to the content and scope of services guaranteed within specific tolerance limits for certain parameters, for example, within a predefined timeframe.
I hope this helps

Reg Installbase and Service contracts

Hi guys,
I am new to this module. can some one provide me the links for the documentation on Install base, service contracts and flow from installbase to service contracts.
Thanks in advance

http://download.oracle.com/docs/cd/B15436_01/current/html/doclist.html
http://download.oracle.com/docs/cd/B34956_01/current/html/docset.html

Lead as Follow up document from Service Contract

Hi Experts,
There is a requirement to create Service Lead from Service Contract. I dont think there is something different by name Service Lead so i assume it is Standard Lead which is present in system.
I maintained the copy control for Tx. Types and as well as for Item Categories.
Issue:
If i create a Service Contract and create a follow up Lead with no items, it works fine.
Suppose i use an item (sales/service item), and i try to create a follow up Lead, the resulting pop-up to choose items from preceding document shows and error and the item doesnot get coped and displays an error, 'Sold-to-Party is not eligible for contract items'.
Has anyone come across this issue?
Thanks and Regards,
MG

Hi Maggii,
1. Is it possible to create a Lead from Service Contract? Does the system allow it even after maintaining relevant copy control configurations?
A.Yes, it is possible while arranging of copy controls for transactions need to activate u201CCopy Item numberu201D.
2.What does the error message, 'Sold to party not eligible for contract items' mean....have u ever seen such error?
A. Means, the particular sold to party is not maintained for that contract (for trail check with any maintained sold to party for that error message), cross check the contract again under in partner functions.
If it is suits to your requirement please some reward points,
Thanks,
Suuny.

Service Contract Determination - Multiple sold-to-parties

Hello Gurus,
Can anyone help me on understanding this:
We know that in standard configuration, the sold-to party in the service contract and in the business transaction must be identical.
But It is possible to change someting so that we can assign a service contract to multiple sold-to-parties?
There must be a workaround to do this. Does anyone tried it?
Thanks and regards,
Bruno Garcia

Hello Ashwin,
We're using IC Webclient at our customer Call center. We register all contacts made in Interaction Record document, and all service requests in Service Ticket Document.
What we're trying is to define the same SLA agreement for all sold-to-parties partners. We did all configurations relationated with service profile, response profile, product and service contract.
However, SLA calculation only works if the sold-to-party partner of service ticket is the same that in the service contract. So that's why we put this question here.
We already tried to use CRM_SERVICE_CONTRACT and CRM_SRV_SLA_CALCTIME BAdI's, but no luck: they also seem to depend on this verification.
What we're trying to do is to skip this verification. We need to calculate the SLA for all service ticket, no matter what sold-to-party partner is.
Do you think this is achievable?
Thanks in advance,
Best regards

Service Contracts for Professional Services

What is the best way to add a service contract to a partner so we can open service calls and know what the service contract covers? some customers have multiple service contracts and some have none. it is important for the tech that opens a service call to know what is covered, if anything. this is a helpdesk type environment.

Hi Dale
When using contracts of type item, the contract has a relationship to something that you sell, and can therefore be tracked. When using a Customer type contract, there is no relationship and thus difficult to state what the contract covers. My suggestion would be to create multiple Non inventory items (service items) and link these to the usual Customer Equipment Cards and Contracts. Create 1 contract for each Service Item that is covered. The item description will have to contain as much detail as can fit into 100 characters and your users can then see this in the Item Tab of the contract.
If you decide to go with a Customer type contract these details can only be added to the Remarks field of the contract.
Hope this helps
Kind regards
Peter Juby

Creation of Service Contract from Inbound IDOC

Hi Experts,
I am using Inbound IDOC type ORDERS02 with message type ORDERS for creation of Sales Order. Now my requirement is like to create a Service Contract from that Inbound IDOC. The IDOC type contains all the data require to create a Service Contract. The scenario is like, after creation of Sales Order it will check for the corresponding Service Contract exits or not by querying on a Z table which contains all those entries.
So my idea is to create a Z Program, in which it will check for the Service Contract and will create the same by reprocessing the same IDOC or by calling some Function Module. Please suggest how shall i proceed to create a Service Contract.
Is there any way to reprocess the IDOC or to collect the Data from the IDOC segments pass them to a FM which is responsible for creation of Inbound IDOC. Please suggest if this is feasible.
Thanks in Advance.
Regards,
Priyabrata.

Actually there is problem with BDCDATA. Inside the FM it's calling transaction with help of BDCDATA. If i am creating a Sales order or contract alone its creating successfully. But when i am trying to create both, it's retuning sy-subrc '1001' after calling the transaction on the second attempt. Is there any problem with BDCDATA like we can't handle with less time gap? Please help and give your inputs.
Regards,
Priyabrata

Service Contracts Billing Schedule Creation Error

Hi,
I have a requirement of creating service contracts from back-end for which I am using the oks_contracts_pub.create_contract_header, create_service_line, and create_bill_schedule. I am creating my contracts with active status and renewal type of EVN (Header level), FUL(Line Level). My contract is of type subscription. The contract header and line are creating fine but the Bill schedule API is throwing an UNEXPECTED ERROR. The billing schedules need to be created based on accounting rule which can be quarterly or monthly. I have included the bill schedule code (hard coded values) for review. Any help is greatly appreciated.
Also the version I am working on is R12
________________________________________________CODE___________________________________________________________________
CREATE OR REPLACE PROCEDURE BILLING_SCHEDULE AS
l_strm_level_tbl OKS_BILL_SCH.STREAMLVL_TBL;
v_bill_qtrs NUMBER := 0;
v_bill_mths NUMBER := 0;
v_bill_days NUMBER := 0;
v_net_amount NUMBER := 468;
v_acct_rule_name VARCHAR2(50) := 'QUARTERLY';
v_amt_per_day NUMBER;
x_error_locator VARCHAR2(2000);
v_start_date DATE := '04-MAY-2010';
v_end_date DATE := '25-MAY-2010';
x_return_status VARCHAr2(3);
x_msg_count NUMBER;
x_msg_data VARCHAR2(2000);
v_billing_sequence NUMBER;
x_chr_id NUMBER := 17000;
x_line_id NUMBER := 223248604345353294444923586786456728480;
g_day_uom VARCHAR2(10) := 'DAY';
g_month_uom VARCHAR2(10) := 'MTH';
g_quarter_uom VARCHAR2(10) := 'QTR';
v_amt NUMBER;
v_invoicing_rule_id NUMBER := -2;
BEGIN
--Create Billing Schedule based on accounting rule
okc_context.set_okc_org_context;
MO_GLOBAL.INIT('OKS');
MO_GLOBAL.SET_POLICY_CONTEXT('S', 83);
v_bill_qtrs := 0;
v_bill_days := 0;
v_bill_mths := 0;
SELECT NVL(v_net_amount, 0)/(v_end_date - v_start_date)
INTO v_amt_per_day
FROM dual;
dbms_output.put_line('Calculated amt per day ' || v_amt_per_day);
IF v_acct_rule_name LIKE '%QUARTERLY%' THEN
--Quarterly billing schedule
SELECT FLOOR(MONTHS_BETWEEN( v_end_date,
v_start_date)/3),
v_end_date - ADD_MONTHS(v_start_date, (FLOOR(MONTHS_BETWEEN(v_end_date, v_start_date)/3)*3))
INTO v_bill_qtrs,
v_bill_days
FROM dual;
dbms_output.put_line('Calculated the qtrs and days');
IF v_bill_qtrs > 0 THEN
SELECT (ADD_MONTHS(v_start_date, (FLOOR(MONTHS_BETWEEN(v_end_date, v_start_date)/3)*3)) - v_start_date)*v_amt_per_day
INTO v_amt
FROM dual;
dbms_output.put_line('Calculated qtr amt');
SELECT NVL(MAX(sequence_no), 0) + 1
INTO v_billing_sequence
FROM oks_stream_levels_b
WHERE dnz_chr_id = x_chr_id
AND cle_id = x_line_id;
--Populating the stream line variables
l_strm_level_tbl(v_billing_sequence).sequence_no := v_billing_sequence;
l_strm_level_tbl(v_billing_sequence).dnz_chr_id := x_chr_id;
-- l_strm_level_tbl(v_billing_sequence).id := x_line_id;
l_strm_level_tbl(v_billing_sequence).cle_id := x_line_id;
l_strm_level_tbl(v_billing_sequence).uom_code := g_quarter_uom;
l_strm_level_tbl(v_billing_sequence).uom_per_period := 1;
l_strm_level_tbl(v_billing_sequence).level_periods := v_bill_qtrs;
l_strm_level_tbl(v_billing_sequence).start_date := v_start_date;
l_strm_level_tbl(v_billing_sequence).end_date := v_end_date;
l_strm_level_tbl(v_billing_sequence).invoice_offset_days := NULL;
l_strm_level_tbl(v_billing_sequence).amount := v_amt/v_bill_qtrs;
l_strm_level_tbl(v_billing_sequence).level_amount := v_amt/v_bill_qtrs;
l_strm_level_tbl(v_billing_sequence).lines_detailed_yn := 'Y';
l_strm_level_tbl(v_billing_sequence).due_arr_yn := 'Y';
dbms_output.put_line('Before calling the Bill Sch API for QTR');
OKS_CONTRACTS_PUB.CREATE_BILL_SCHEDULE ( p_billing_sch=>'E',
p_strm_level_tbl=>l_strm_level_tbl,
p_invoice_rule_id=>v_invoicing_rule_id,
x_return_status=>x_return_status);
dbms_output.put_line('After calling the Bill Sch API for QTR');
IF x_return_status <> 'S' THEN
x_msg_count := 1;
dbms_output.put_line('Quarterly schedule creation error ' || x_msg_data);
---DBMS_TRANSACTION.ROLLBACK_SAVEPOINT('OKS_A');
-- RETURN;
END IF;
END IF;
IF v_bill_days > 0 THEN
SELECT NVL(MAX(sequence_no), 0) + 1
INTO v_billing_sequence
FROM oks_stream_levels_b
WHERE dnz_chr_id = x_chr_id
AND cle_id = x_line_id;
dbms_output.put_line('sequence '||v_billing_sequence);
--Populating the stream line variables
l_strm_level_tbl(v_billing_sequence).sequence_no := v_billing_sequence;
l_strm_level_tbl(v_billing_sequence).dnz_chr_id := x_chr_id;
--l_strm_level_tbl(v_billing_sequence).id := x_line_id;
l_strm_level_tbl(v_billing_sequence).cle_id := x_line_id;
l_strm_level_tbl(v_billing_sequence).uom_code := g_day_uom;
l_strm_level_tbl(v_billing_sequence).uom_per_period := v_bill_days;
l_strm_level_tbl(v_billing_sequence).level_periods := 1;
l_strm_level_tbl(v_billing_sequence).start_date := v_start_date;
l_strm_level_tbl(v_billing_sequence).end_date := v_end_date;
l_strm_level_tbl(v_billing_sequence).invoice_offset_days := NULL;
l_strm_level_tbl(v_billing_sequence).amount := v_net_amount;--v_amt_per_day*v_bill_days;
l_strm_level_tbl(v_billing_sequence).level_amount := v_net_amount;--v_amt_per_day*v_bill_days;
l_strm_level_tbl(v_billing_sequence).lines_detailed_yn := 'Y';
l_strm_level_tbl(v_billing_sequence).due_arr_yn := 'Y';
dbms_output.put_line('Before calling the Bill Sch API for QTR days');
OKS_CONTRACTS_PUB.CREATE_BILL_SCHEDULE ( p_billing_sch=>'E',
p_strm_level_tbl=>l_strm_level_tbl,
p_invoice_rule_id=>v_invoicing_rule_id,
x_return_status=>x_return_status);
dbms_output.put_line('After calling the Bill Sch API for QTR days ' || v_bill_days || ' ' || x_return_status);
IF x_return_status <> 'S' THEN
x_msg_count := 1;
dbms_output.put_line('Day schedule, for quarterly accounting rule, creation error ' || x_msg_data);
--DBMS_TRANSACTION.ROLLBACK_SAVEPOINT('OKS_A');
--RETURN;
END IF;
END IF;
ELSE
--Monthly billing schedule
SELECT FLOOR(MONTHS_BETWEEN( v_end_date,
v_start_date)),
v_end_date - ADD_MONTHS(v_start_date, FLOOR(MONTHS_BETWEEN(v_end_date, v_start_date)))
INTO v_bill_mths,
v_bill_days
FROM dual;
dbms_output.put_line('Calculated the mths and days');
IF v_bill_mths > 0 THEN
SELECT (ADD_MONTHS(v_start_date,FLOOR(MONTHS_BETWEEN(v_end_date, v_start_date))) - v_start_date)*v_amt_per_day
INTO v_amt
FROM dual;
dbms_output.put_line('Calculated the mths amt');
SELECT NVL(MAX(sequence_no), 0) + 1
INTO v_billing_sequence
FROM oks_stream_levels_b
WHERE dnz_chr_id = x_chr_id
AND cle_id = x_line_id;
--Populating the stream line variables
l_strm_level_tbl(v_billing_sequence).sequence_no := v_billing_sequence;
l_strm_level_tbl(v_billing_sequence).dnz_chr_id := x_chr_id;
--l_strm_level_tbl(v_billing_sequence).id := x_line_id;
l_strm_level_tbl(v_billing_sequence).cle_id := x_line_id;
l_strm_level_tbl(v_billing_sequence).uom_code := g_month_uom;
l_strm_level_tbl(v_billing_sequence).uom_per_period := 1;
l_strm_level_tbl(v_billing_sequence).level_periods := v_bill_mths;
l_strm_level_tbl(v_billing_sequence).start_date := v_start_date;
l_strm_level_tbl(v_billing_sequence).end_date := v_end_date;
l_strm_level_tbl(v_billing_sequence).invoice_offset_days := NULL;
l_strm_level_tbl(v_billing_sequence).amount := v_amt/v_bill_mths;
l_strm_level_tbl(v_billing_sequence).level_amount := v_amt/v_bill_mths;
l_strm_level_tbl(v_billing_sequence).lines_detailed_yn := 'Y';
l_strm_level_tbl(v_billing_sequence).due_arr_yn := 'Y';
dbms_output.put_line('Before calling the Bill Sch API for MTHS');
OKS_CONTRACTS_PUB.CREATE_BILL_SCHEDULE ( p_billing_sch=>'E',
p_strm_level_tbl=>l_strm_level_tbl,
p_invoice_rule_id=>v_invoicing_rule_id,
x_return_status=>x_return_status);
dbms_output.put_line('After calling the Bill Sch API for MTHS');
IF x_return_status <> 'S' THEN
x_msg_count := 1;
dbms_output.put_line('Monthly schedule creation error ' || x_msg_data);
--DBMS_TRANSACTION.ROLLBACK_SAVEPOINT('OKS_A');
--RETURN;
END IF;
END IF;
IF v_bill_days > 0 THEN
SELECT NVL(MAX(sequence_no), 0) + 1
INTO v_billing_sequence
FROM oks_stream_levels_b
WHERE dnz_chr_id = x_chr_id
AND cle_id = x_line_id;
--Populating the stream line variables
l_strm_level_tbl(v_billing_sequence).sequence_no := v_billing_sequence;
l_strm_level_tbl(v_billing_sequence).dnz_chr_id := x_chr_id;
--l_strm_level_tbl(v_billing_sequence).id := x_line_id;
l_strm_level_tbl(v_billing_sequence).cle_id := x_line_id;
l_strm_level_tbl(v_billing_sequence).uom_code := g_day_uom;
l_strm_level_tbl(v_billing_sequence).uom_per_period := v_bill_days;
l_strm_level_tbl(v_billing_sequence).level_periods := 1;
l_strm_level_tbl(v_billing_sequence).start_date := v_start_date;
l_strm_level_tbl(v_billing_sequence).end_date := v_end_date;
l_strm_level_tbl(v_billing_sequence).invoice_offset_days := NULL;
l_strm_level_tbl(v_billing_sequence).amount := v_amt_per_day*v_bill_days;
l_strm_level_tbl(v_billing_sequence).level_amount := v_amt_per_day*v_bill_days;
l_strm_level_tbl(v_billing_sequence).lines_detailed_yn := 'Y';
l_strm_level_tbl(v_billing_sequence).due_arr_yn := 'Y';
dbms_output.put_line('Before calling the Bill Sch API for MTH days');
OKS_CONTRACTS_PUB.CREATE_BILL_SCHEDULE ( p_billing_sch=>'E',
p_strm_level_tbl=>l_strm_level_tbl,
p_invoice_rule_id=>v_invoicing_rule_id,
x_return_status=>x_return_status);
dbms_output.put_line('After calling the Bill Sch API for MTH days');
IF x_return_status <> 'S' THEN
x_msg_count := 1;
dbms_output.put_line('Day schedule, for monthly accounting rule, creation error ' || x_msg_data);
--DBMS_TRANSACTION.ROLLBACK_SAVEPOINT('OKS_A');
--RETURN;
END IF;
END IF;
END IF;
COMMIT;
EXCEPTION
when others then
dbms_output.put_line('Error ' || sqlerrm);
END;
Thanks,
Yash.

Hi There,
I have a similar requirement to create rental service contracts and create billing schedules.
Can you please pass on your functional docs so that i can refer to them.
Thanks,
Raidu

Partner in service contract and ibase

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