Partner Re-Determination
Hi,
We are using CRM 5.0 and the issue is related to partner function redetermination.
When I create an interaction record, the IC Agent partner is picked as per the determination rule (current logged user) using the standard determination rule: 00000002 - Business Activities.
But when I go back and edit/change the same IC Record, the partner function IC Agent is getting redetermined and it changes to the current logged user and not retaining the initial agent who created the IC Record.
Partner Determination Procedure: 00000002
Partner Function: Interaction Center Agent
I have also tried creating a Z procedure and assigning different access sequences, still the issue remains.
I tried with these 3 access sequences:
1) Business Partner Relationships: Activity Partner -> User
2) Preceding Document -> User
3) User
I tried with these Determination Times
1) Recurring
2) When Saving
Please advise
Thanks
Hi Madhu,
Thanks for the reply,
I have already applied the following 2 Notes before:
Note 1257955 - Partner determination from preceding document
Note 600116 - Problems with assigning IC agent to business transaction
Still no use,
any suggestions?
Thanks,
Gopal
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the best way to see whats wrong, is in Customizing of your Partner
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http://help.sap.com/saphelp_nw04/helpdata/en/start.htm
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<u><b>Please go through the SAP consulting Notes, which will guide the detailed process here -></b></u>
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Do let me know.
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It seems that partner is determined only once.
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Access sequence for the second BP never works.
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KojiThank you, but my setting in Determination time is already set "Recurring".
But still acess sequence works only for the first BP. From the second BP, I have to manually push redetemination button. Not automaic.
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We have Customized a Partner Determination Procedure for Sales Orders in CRM. This PDP has a Z partner function determined from the sold-to party. When the sold-to does not have the corresponding partner function as a relationship the system determines the Sold-to in the Z Partner Function.
Could you explain if there is an acces sequence that not assign the sold-to when the relationship has not been found?
Many Thanks,Hi Lete,
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0105 Preceding Document -> Business Partner Relationships: Sold-To Party -> Current Partner: Sold-To Party and create a Z access sequence and delete the access Current Partner
This will only fetch the data through relationship and not through the current partner ( ie sold to party)
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Reward points if it helps
Regards,
Madhu -
Org determination in transaction based on custom Partner Function
Hi All,
I am trying to figure out how can I modify the partner determination procedure and org data profile to determine the sales area (org,dc,div,so,sg) in a transaction automatically without having to choose the sales org.
Here is the set up:
Sales Org ->Soff->Sales group are permitted for Org determination in ppoma_crm.
Custom Partner Functions - Y1 and Y2 assigned to Sales Partner Function Category
Access Sequence YXXX has the following set up:
Source PF Function Category Usage
10 COM_PARTNER_A
20 CRM_PARTNER_C Sold to Party
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40 CRM_PARTNER_C Sales Prospect
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Y002 Recurring
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Now here is the issue:
We want that when we create transaction YOPP it should fill the Org data including Sales Office and Sales group from the partner associated with the PF Y1 which gets assigned automatically when the account is selected on the transaction.
With the above setting, it populates all the sales offices and sales groups that have been marked for determination in ppoma_crm (which we don't want it to do). We need it marked for determination so the BP's master data associated with Y1 shows up the sales group and sales office.
When the account is selected on the transaction and Y1 is determined via partner determination, we would want the sales Org also to get determined automatically from the Y1 partner's master data.
Anything that can be changed in the above settings to make this happen?
Thanks
PCHi
Although i have no practical experience with this but an educated guess would be to use Partner function determination . If you have 'employee responsible ' PF , Then u can further use him for org determination.
May be this helps...
Regards
Ruchi -
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Hi Experts,
I Have created an order in ECC which has replicated to CRM with some errors partner functions are missing. could help me how to solve this problem in below link you can see the detail analysis of the error.
1)http://s657.photobucket.com/albums/uu298/vallabhaneni/?action=view¤t=orderecc.jpg
2)http://s657.photobucket.com/albums/uu298/vallabhaneni/?action=view¤t=orderincrm.jpg
Thanks & Regards
V.SrinivasHi V.srinivas,
For Order Replication from ECC system to CRM system your Configurations for both the system must be Coinciding.
Hope your Partner Function Determination in ECC and CRM are also maintained the Same way,else check for the Determination of Sub-Partner Function determination (Ship to Party,Bill to Party..) in ECC and CRM the way its maintained.
The Main Problem arising in your Order is after replication from ECC System your Sub-Partner Functions aren't getting Determined,
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Revert back for Further Queries..
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RK. -
Partner functions for SAP Customer Master
I am in the MDM solution definition phase for SAP Customer Master at one of our Cients place. The requirement is to set up a central master data scenario where creation & modification of any customer record will be done via MDM. The following components of Netweaver are in the landscape - SAP MDM, EP, XI.
I need clarification on the following points -
- Is it possible to set up the partner function in MDM, if so, how?
- Need to replicate the standard SAP functionality where the system can be configured to create Ship To, Payer, Bill To automatically when a Sold To record is created. Is this possible? Are there any work arounds?
Regards
ArvindHi,
Hi Arvind,
- Is it possible to set up the partner function in MDM, if so, how?
Partner Function comes under Condition Technique in SAP ECC.here some config has to be done.
For mapping it in MDM, First create a Qualified Table - Partner Function.Determine the Non-Qualifiers and Qualifiers.Then as said by Suresh, u need Java API stuff to complete this task and frontend being EP.
- Need to replicate the standard SAP functionality where the system can be configured to create Ship To, Payer, Bill To automatically when a Sold To record is created. Is this possible? Are there any work arounds?
It can be done using EP as front end and Java API to dertermine the partner based on the account group.
Thanks,
Felix
Edited by: Felix on May 9, 2008 1:38 PM
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