Partner's texts not delivered

Yesterday, my iPhone quit receiving messages from my partners phone. We are on the same account. The messages were picked up by my iPad, in the same physical space. Other people are getting her texts, and I am getting everyone else's texts. Help?
Also, is there another more direct way to get this question answered? Like, by a live person, or in real time?
Thank you for your attention.

Strangely, the messages were showing up on my iPad, but not my iPhone. We both were able to send and receive texts to everybody else on our contact list without any problem. I saw that someone else posting to this forum had a similar issue. The problem resolved on its own, or I would've had to go elsewhere to try to solve the problem.
You might want to let people know that there is a 24 hour + turnaround on responses to these forums.
Thank you.

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