Parts in the Apple store more expensive?
Further to my issues here:
I have 1 question
I know it costs to take it to the Apple shop but I don't know how much, is it a one off fee or per hour? I also wonder if they charge more for parts than it is to buy them yourself e.g. "Apple RAM" vs Crucial RAM?
I also wonder if they charge more for parts than it is to buy them yourself e.g. "Apple RAM" vs Crucial RAM?
Definitely. Way more! Never buy ram, hdd's, ssd's, etc. from apple when you can buy the same stuff much cheaper elsewhere. However, for other non-apple stuff like cables, speakers, adapters, etc. sold at the apple store is just about the same price as you can get from those same manufacturers elsewhere.
By the way a good place for reliable ram is OWC. In fact they specialize in almost everything you can add on to macs. Compare prices.
For cables and adapters I recommend monoprice.com.
Similar Messages
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I occasionally have issues waking my macbook pro up from sleep mode resulting in my need to restart the computer. I dislike all of my programs opening at once when I do get the computer started becasue it slows the cpu down. The apple store replaced the sleep part but the problem is still there. Note: i never had this problem with snow leopard
I'm not certain but my new MBA 13...when in sleep mode comes back on from a black screen when I simply click on the left mouse button. Also, one time I did a SECURE EMPTY TRASH on files that totalled more than 1GB and it took so long that the fan kept increasing in speed so I pressed on the POWER button and the MBA shut...I was able to boot up with no problem. As a rule, I now only do secured erases for trash bin data totalling 500mb or less...anything above that gets a regular erase (dump).
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I have purchased a iPad mini online from the Apple store. Since day one I had 2 issues with it. First is that the battery life doesn't last more than 5-6h active usage, and the second one is with the wi-fi. It works properly but after I leave it for a while in sleep mode and try to reuse it, it doesn't want to open a web page or app store or mail (anything connected with the internet search) but it shows that is properly connected with my home network. So I have to turn off the wi-fi connection and turn it on again so it start to work properly. After couple off days this becomed very annoying so I contacted the support via phone and they gave me instructions for return it and that I'll receive a new one without aditional fee. I get the second device in the predicted time but again I have the same issues with the wi-fi and battery life. I will be pleased if someone from the Apple expert team explaine to me what should I do, because I dont find it for normal what is happening. On the Apple official site under the specifications for iPad mini it says that the battery lasts for at least 10h and the wi-fi problem isn't mentioned anywhere. Thanks in advance.
This is a user to user forum. No one here is an employee or representative of Apple.
If you want someone from Apple to explain what you should do make an appointment at an Apple store if there is one near you and take your iPad there and talk to Apple. If no Apple store is close enough then call Apple to find out what your alternatives are. There is a Contact Info link at the bottom of every page in this forum. -
I accidentally changed a setting on my ipod touch and now it won't change back. I have had my ipod for more than two years and i dont know what to do. If i go to the apple store, would they fix it, or would i need to get a new one? If it could be fixed, how much would it cost?
If it is still under warranty you can call the 800 number to apple and enter the serial number and it will tell you if it is under warranty or not if not its like $30 basically for them to help or something like that it said today when i called...
Or take it to a genius bar if you have one near?
Or further explain what setting you are needing fixed back and im sure someone here can help you for free! -
iPad constantly glitching/freezing/crashing/parts of screen unresponsive - time for a factory reset OR a trip to the Apple store???
My son has nothing but problems with his iPad Mini. It is less than a year old and it constantly freezes/crashes/glitches and parts of the screen are unresponsive. This happens while playing games, watching movies, surfing the net etc etc
The iPad has been in a heavy duty Survivor case from day 1 and has been very well taken care of - so I don't think it's a damage issue
I have tried numerous resets (just holding the 2 buttons) and have disabled every feature on the iPad that might be causing memory/RAM issues (?) all to no avail.
I haven't tried resetting to factory settings as I don't want to lose all the data on the iPad (mostly his game achievements and Minecraft maps that he has worked so hard on!!!)
SO - any suggestions:
1) Take it in to the Apple Store - I have never gone to Apple over an issue, is this possibly covered by warranty???
2) Factory Reset - If I do this can I save all his game achievements/data???
Cheers,
ToddTry this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPhone, iPad, iPod Touch: Troubleshooting Touchscreen Response
http://support.apple.com/kb/ts1827
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Not normal. Take it to an Apple Store for evaluation. You're covered by Apple's 1-year warranty.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Cheers, Tom -
Why the apple store is so expensive and why the apple users can't access for free after spending huge amount in apple phone ?
The Apple store is correct. The warranty is not international, and Apple will not accept or return iPhones shipped from a different country. You need to ship the phone to somebody in Hong Kong who can take it in to Apple for repair, or pay a third party repair shop in the Philippines to fix it.
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Hey the metallic part of the earpods that goes into my ipod touch broke into my ipod touch. Can i get a replacement from the apple store if i still have the box?
If within the warranty period and not abused, Apple will exchange them at no cost.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
My MacBook Pro screen keeps going black. This is happening more frequently. I have had it in to the Apple store several times for this and they can't find anything wrong other than it is locked up for a while. Since it is happening more and more, I am worried that at some point this will be permanent.
Has it actually happened at the store?
If not then we need to get it to do that. Now it may be completely random but you need to try and make a note of as many things as possible that happen when it does it.
How long has it been on for, what are you doing at the time, what's connected. If it's reproducible then you've at least got somewhere. -
I live in the US and want to buy a MacBook Air with norwegian keyboard in the Apple Store. Is that possible?
In earlier years you can go th an Apple Store, buy a Macbook Pro and ask for a replacement to a other type of keyboard. I do this 2-3 times in the last years for german keyboards. If you done this on the same day you bought the macbook, the replacement happened without charge anything. It was a great service.
Yesterday i go back to the same store like before and both - the sales representative and the guys an the GeniusBar told me - that this is not offered by Apple anymore. Because the US Apple Online Store do not offer other Keyboards the US-based keyboards and the German Apple Online Store do not deliver to other countries the final conglusion from the Apple Stuff was:
Flight to germany, but it over their.
I see here in the Support community a lot of questions about norwegian, german and other kind of keyboards they want to buy in the US. Their is obviously a need for this. And from the logistic standpoint, it should be easy for Apple to offer that in the Online Stores itself.
For me the conglusaion is: I stay with my old Macbook Pro and hope i need no replacement within the next years. To order it in germany, ship it to a friend, pay taxes twice (in germany and vur customers) plus shipment, make it to expensive (bottonline: 600-800$ more than buy it in the US) make no sense to me. -
hello, i have a line growing on my screen that is getting worse. it looks like a centipede. i have been to the apple store and the guy i spoke to had no idea what was causing it. the phone still works but i am concerned that it is getting bigger. any help?
OK. so it's not dead pixels. How old is the phone? (some carriers will allow an upgrade more frequently than once a year... if it's less than a year old, the genius should have just replaced it for you, so I'm guessing it's not under warranty any more. I know the out of warranty price for an iPhone 4 is $199. Don't know if that applies to the 3Gs as well off hand.
A quick google search looks like you can get the parts and replace the display assembly or have it repaired for you (which I would think would be the smarter option) for between $50 and $100.
I know NOTHING about the company this link leads to, but the price seems reasonable... Do your homework first. If it gets to the point where it's unacceptable to you, I'd check into it. http://www.iphone3gscreenrepair.com/product_info.php?products_id=108 -
my mac is running slow, the spinning beach ball constantly appears. it seems that when i am in the apple store with fast wifi its a bit better. genius at the apple store checked the hard drive, it's all fine. what can it be? can it be a software issue with the wifi?
also i noted that it has only been doing this since quite recently, before it was fine
please help!First, back up all data immediately, as your boot drive might be failing.
Step 1
This diagnostic procedure will query the log for messages that may indicate a system issue. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|timed? ?o' | tail | open -ef
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key.
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
Step 2
There are a few other possible causes of generalized slow performance that you can rule out easily.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Reset the System Management Controller.
Run Software Update. If there's a firmware update, install it.
If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
If you have a portable computer, check the cycle count of the battery. It may be due for replacement.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane. See whether there's any change.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
Step 3
When you notice the problem, launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the View menu or the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for User, System, and Idle at the bottom of the window.
Select the Memory tab. What value is shown in the bottom part of the window for Swap used?
Next, select the Disk tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in andWrites out.)
Step 4
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard by pressing the key combinationcommand-C. Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long. -
ILife 11 Disc no longer available at the Apple Store
Went to the Apple Store this morning to get the URL for the iLife 11 disk page and found it was no longer available.
Therefore, any user who needs to purchase a copy of iWeb will have to go to Amazon.com or eBay.com.
OTAnsonS, it' the "not near as easy" part that I don't like. I will, however, give Freeway Express a try when I have the time to work with it for a while. The "free" 30 day trial is great. I wish more SW companies would offer that.
I'm still hoping that Apple will decide to do a major upgrade of iWeb and release it as a "stand alone" program. I would be willing to buy it if they do. But, as with many things that Apple does, there is no information on what they are planning to do and they will most likely just let the program die. -
Will the apple store fix my keyboard area for a third time?
I have an early 2008 white macbook and about a year after I got it the edges of the keyboard area (right where the magnets from the screen part close on top of) started chipping off. It tends to catch against my hands or arms and then rip more off of it. I brought it to the apple store and they told me that I just needed to be really careful when closing and opening the laptop because the magnets can put stress on that area and start making it break. They replaced the whole keyboard and all was well.
I was really careful, just like they said to be, for another year or more and it started breaking off again. I left it for a while because I didn't think they would fix it for me again, but then my touchpad wouldn't let me click anymore (the button wouldn't even press down) so I brought it in again. They said the battery started inflating or something and they replaced the battery and the keyboard again for me.
Now the keyboard area is chipping again. I'm curious, do you think that they would replace it for again a third time or is this wishful thinking?How much does the apple store charge to replace the keyboard/trackpad assembly?
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If my on/off button isn't working, can I go into the apple store to get a free phone?
I have an iphone 4. My on/off button isn't working, and my phone turns off and on by itself, and it also is making me connect to itunes to restore itself every 10 minutes. If go into the apple store, can I get a free phone?
No. See
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these. -
How much does it cost to go to the apple store and get your cracked iPhone 4 screen fixed?
Today my friend dropped my phone and the screen is shattered. I got my phone in June and I am not sure there is some kind of warranty avaliable. I see some people getting it done for free and some people paying $149+. Does anyone know what the apple store can do for you?
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit
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