Parts of keyboard dont work in CS4 (enter and arrow keys)

Hello all... a really weird problem:
The arrow, enter and tab keys dont work in a new installation of CS4.....
The user cant move objects around via the keyboard arrows, and cant insert an enter or move the cursor around when editing text.
Really weird.... but it looks like these keys are just disabled. They work OK in Microsoft Office applications. So I dont think it is they keyboard physically.
Anyone seen this before?

Try replacing the preferences. If it's a new install, there's probably not much to lose yet. Hold down Ctrl + Alt + Shift IMMEDIATELY after launching ID from the start menu. You have to be REALLY fast. If you don't see a confirmation dialog, try again.
Peter

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