Pass codes were set and i did not set them now it will not reset, pass codes were set and i did not set them now it will not reset
my itouch has started asking for pass codes i did not set. i have used the same 4 digit pass code for many years. i was attempting to update to iso 7 when i went to reset the device i was prompted for the code. i tried my standard 4 dig. number. also my restriction setting is on also asking for a pass code. I have never used restriction setting EVER. i dont lock my device i dont sign out of mail. worry? no nothing to hide. it agrivates me that i learned that certain apps ive downloaded may be changing my settings and accessing information without my knowing. i dont mind the info leave my settings alone.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
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i just downloaded ios 7.0.2 on iphone 4 and it is now asking for a pass code which i did not even set up do??
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Apple needs to either tell me how to unlock it or ship me another iPhone 4 32gb.
Hello Stina36,
Thanks for using Apple Support Communities.
I'm sorry to hear about the issue you're phone is having. I did however find this support article that has great steps for you to go through in order to try and resolve this issue:
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/TS2529
Take care,
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The 3 apps required updating but they have frozen. Did not realise this until Candy Crush froze. Went to reset and it asked for pass code. I entered standard code and it stated one failed attempt. I may be over 70 years of age but have not forgotten pass code!! I hope that the solution is simple!!
If your iPad was used by another person in the past, it may be asking for their passcode.
If your iPad has been synced with a computer before, restoring with your computer should fix it now.
Read all directions.
Per these directions...
http://support.apple.com/kb/HT1212 -
Why is my ipad asking for an unlock code and I did not set this up?
why is my ipad asking for an unlock code after downloading new software? I did not set this up and had no idea what the password is. I tried 1234 and 0000 and now it is disabled. Help
I have an ipod 5g. i changed my passcode and then got a notification of a 7.0.2 update. i updated and now my passcode wont work? im certain that i entered the right passcode. i would try resetting on my macbook, but the screen is shattered.
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I bought a brand new iMac in June so I qualified for the free upgrade. AFter I submitted my info I received three sets of the emails that are supposed to allow me to download and install. Howver, when I clickon them and try to use the log in and pass code information, the codes are too long and the files won't read them. Any info on this situation? I emailed the help support directly but have not heard
already tried that too I even went to the Apple store and asked about it and they said they heard people had similar problems but have not heard of a resolution......
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I have a new iphone and want to purchase ringtones from itunes. Itunes is asking answers for security questions I did not set up and I can't answer them. How do I get past this to be able to purchase. I can purchase songs on my MAC and sync but itunes doesn't give the option to purchase ringtones on the MAC, just the iphone.
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106007) -
What the heck is a "pass code" and why am I being asked for one?? And where would I find said pass code? I've not had to do that for prior updates, so am more than a bit confuzzed. Thanks.
The Passcode is the 4 digit code you use to unlock your iPad.
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I did a settings update when prompted and my IPad went to disabled mode. Cannot remember my pass code and am very frustrated
Follow the instructions here to restore a disabled iPad:
http://support.apple.com/kb/HT1212
Good luck,
Franz -
I cannot access my Ipad. It is asking for a passcode, I did not set one. How do I reset this so that I can log onto my Ipad?
Hey dmplinton518,
You'll want to follow the directions in here:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Sincerely,
Delgadoh -
HT4061 my iPad mini is asking for a pass code to open and i did not have one what are my options
My i pad mini is asking for a psscode and i did not have one what are my options as it has locked me out
Maybe a "friend" added one.
Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
help!!!!! i just uploaded 2 days ago the new 7 update to my phone , then yesterday morning , it said disabled and asked me for my pass code . I couldnt remember what it was , so after trying different ones it finally locked me out for good. how do i fix this !!!!!!?????
If your phone is disabled from entering the wrong passcode too many times you'll have to restore it to remove the passcode, as explained here: http://support.apple.com/kb/HT1212.
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How can I retrive the passcode for Restrictions? I already tried reseting my iPad to factory settings but did not work.
I believe there is a way to reset the settings only, but I'm not sure if that applies to restrictions. Maybe there is a way on the computer?
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provide a rescue email . How can I set a rescue email? NOTE: I forgot my security question.thanks
You won't be able to add a rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use
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