Pass retrieval - two accounts only one email addre...

Hi everyone,
Somehow I seem to have two Skype names registered to the one email address. Let's call them "One" and "Two". I'm trying to access account One, but there seems to be a password issue. When I go through password recovery, I get sent an email from Skype regarding resetting my password for account Two. I'm not interested in account Two, only account One.
What's the deal with this! How can I retrieve my password?!
Thanks.

Hi, Shawnspider, and welcome to the Community,
First thing: change your e-mail account's password.
Secondly, assume control of the other account which you did not create by changing that account's password.
Then, you can 'delete (remove) the Skype account' which you did not create by clicking on that link, which will take you to Skype Customer Service to complete the process.
If you experience difficulty reaching Skype Customer Service, try again using a different web browser and choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also impede reaching an agent.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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