Pass word recovery

I have just got myself this computer and set it up last night with pass words and all that .
But for some unknowen reason it will not except my pass word to log on to the computer is there any way i can bypass this with out useing the pass word wizard or how can i get a copy of the disk 

Rob here again the product number is 20-2200a all in one and itstill will not let me log in into the computer is there are bypass numbers or code that i can use as i still can not find a download disk to fix the problem???

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    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
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