Passed exam but certificate not received yet

Dear Experts,
I passed C_BOWI_30 exam in late February 2011 but have not received any certificate from  SAP yet. When will they send me original certificate. My information are as below:
SAP ID : SAP0016758
APPT NO: 238937351
Status: Passed
Will appreciate your help.
Regards,
Salah

Hi
You can also contact SAP Education in the respective country which you appeared for certification.
[http://www.sap.com/services/education/essential/contact-education/index.epx]
Hope it heps
Karthik

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