Passport device wipe on 5 Failed password attempts

The blackberry passport that I recieved last week has now been wiped of all information, after 5 failed passwords were enetered while in my suit pocket. I pull the device out and after enetering my password it repeatedly prompts me to re-enter my password. Five attempts and all information was deleted and the device erased, previously I had setup the picture unlock which is a great tool. Why were there no 10 minute sleeps or picture attempts before erasing everything?
This is a weak programming decision which needs attention. Failed passwords should not be entered while a device is in a pocket! Please recognize that any number of program modifications could address this bug.
The link recovery has been a great resource but this should not have happened as I was left without emergency call and could have needed a fire department or an ambulence and instead was left with a dead phone, very bad device performance.
This needs to be addressed before a very tragic accident happens. Under panic few people will be able to remember there password and if the device is wiped how will they contact emergency services.
Please resolve this issue before an accident forces the problem into media spotlight.
We have seen what GM is going through with similiar misguided attention to customer issues.
Thank you,
Blackberry owner(currently)!
PIN: {REMOVED}
email: {REMOVED}
Mod Edit: Edited post to remove personal information to comply with the Community Guidelines and Terms and Conditions of Use

I got myself a protection case for my Passport. I also have a hard shell protector on the bottom of it.
The Passport screen goes to black after it goes to standby. I have not yet had or seen such a type of problem with it where it would make entries while in a pocket. The keys require a fair amount of pressure on them to react.
Jerry G.

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|    Short text of error message:
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|
|    Long text of error message:
|
|    Technical information about the message:
|    Message class....... "RSAR"
|    Number.............. 051
|    Variable 1.......... "Password logon no longer possible - too many faile"
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|    Variable 3.......... " "
|    Variable 4.......... " "
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Can you still configure your device to erase itself after ten consecutive incorrect password attempts if you can't unlock the screen due to forgotten passcode?

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Device info
Your carrier: Virginmedia
Model info and OS version: Blackberry 9300, 6.0 Bundle (v6.0.0.668, Platform 6.6.0.236)
Apps and free space
File free before remove/replace: 79666728
File free after a battery remove/replace: 79719884
Did a battery pull fix your issue? No
Apps installed and their version if possible: None
The problem is that the password attempts feature has stopped working.
When setting the password there is also a drop down box to set the number of password attempts (defaults to 10). When locked (or on power up) the blackberry prompts for a password. My 'phone used to count down the invalid attempts (periodically prompting to type the word 'blackberry, threatening to wipe and reset the 'phone if all attempts were used up). Now it does not do this - it did intermittently and erratically a few times - but now it will quite simply let you try as many passwords as you like until you put the correct one in (and it is duly unlocked). No indication is given on the screen as to how many attempts have been made.
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I am trying to find out the cause for an OEM alert we received:
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KRAMPV      DDE18LNB       1017     27-01-2012 13:54     235
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The OS is AIX7.1
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FJFranken
Edit: For the record, after I discovered the above I changed the DEFAULT profile, so the account would not unlock itself anymore. If this problem will occur in the future, maybe we can get more info as the account - if it gets locked- should stay locked now:
alter profile default limit PASSWORD_LOCK_TIME unlimited;Edited by: fjfranken on 3-feb-2012 2:56

Girish Sharma wrote:
I cann't say that resource_limit is not TRUE, because you are saying "If we retry the login with a incorrect password manually from SQLplus, after 10 login attempts the account gets locked as expected.", so it means profile is working for the "KRAMPV" user.
The interesting thing is USERHOST is changing, so another option is the listener log should also have information about the failed connection attempts.
My another guess is duplicate user in the database i.e. one is KRAMPV and another is "krampv" (with quotation mark). Just check in dba_users that is there something like exists or not.....
select upper(username),count(*) from dba_users group by upper(username) having count(*) > 1;
Regards
Girish SharmaHi Girish,
resource_limit is set to FALSE.
And we've tested the locking with another user, because KRAMPV is used by the application that is running and we didn't want to risk that it got locked
USERHOST is not changing, there are 4 hosts ( application servers ) doing the same thing, so connection requests are coming from 4 hosts concurrently.
There is luckily no duplicate user.
Thanks anyway, we will keep investigating. I also sent the information to the application provider.
Bye
FJFranken

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No. Start with the last paragraph of:
Disabled
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