Passport Studio external drive access problem

I have an external drive that is not 'seen' by my MacBook at OSX 10.8.4. It has all of my TimeCapsule backups plus additional files added manually. The drive appears to be fine hardware-wise. Is there anything I can do to access this drive? Thanks

Programs/information. I have not used any of these, so I don't have any personal experience with them.
Data Recovery Programs
Data Recovery – Disk Drill
Data Recovery – Data Rescue
Data Recovery – File Salvage
Data Recovery – From Trash
Data Recovery - Recovering Deleted Files
Data Recovery - Recovering Deleted Files (2)
Data Recovery – Stellar Phoenix

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I am using a WD My Passport Studio external hard drive as a Time Machine. I get the error that a back up folder could not be created when my iMac has been asleep, any advice.

I am using a WD My Passport Studio external hard drive as a Time Machine. I get the error that a back up folder could not be created when my iMac has been asleep, any advice. The hard drive is set set not to go to sleep.

Were you not plugged in via USB to begin with?
I would recommend performing some resets just to be on the safe side. Unplug the external HD, and try these steps:
http://support.apple.com/kb/HT3964
http://support.apple.com/kb/HT1379

Since upgrading to Maverick, I cannot back up my computer to WD My Passport Studio external hard drive. How do I do it?

Since upgrading to Maverick, I cannot back up my computer to WD My Passport Studio. How do I do it?

Have you checked with WD technical support?
Ciao.
This discussion may enlighten you:
http://https://discussions.apple.com/message/23943103#23943103#23943103
It appears it is a WD software issue.
Message was edited by: OGELTHORPE

External drive disconnection problem.

How do you go about keeping external drives connected when the computer goes to sleep? I have eexternal drives connected to both the iMac and Macbook Pro, When they go to sleep, somehow the dirves get disconnected sith "disk not ejected properly" messages. This happened some with Mountain Lion, but all the time with Mavericks. I have Seagate drives on the iMac, and a WD My Passport on the laptop.

Hi,
I was also facing this problem for a long time.
I tried many ways to get this thing rid off..
In my case i was using a WD external hard disc which was NTFS windows partitioned.
So i was using TUXERA which is a 3rd party app to enable write access with this NTFS Drive.
I simply uninstalled this app, and the disk eject was Successful.
If yours a similar problem, hope it helps you.
Peace!

Want to Move iTunes library to external drive & access from home & work

I want to move my Windows iTunes library to my new external drive and be able to access my music library from my work computer and my home computer. I have read some discussions here about move libraries and I have some concerns:
1. What is the best solution to the problems people reported about iTunes Helper changing the drive letter back to C: if they booted the computer without the external drive connected?
2. Can I buy music and make playlists from both computers and not run into problems?
3. Any other advice to avoid gotchas?
Thanks,
Mark

If the drive is formatted NTFS, the Mc will not write to it. You need a driver installed to write to NTFS.
Or refomrat the drive to FAT32/MSDOS and it'll work fine.
If you have the entire iTunes folder on the external, connect it to your Mac, hold Option, launch iTunes and select Choose library... and select the iTunes folder on the external.
Note that the iTunes versions need to be the same between computers.

External drive access via network

I have two computers connected via wired network
When i first upgraded to leopard, i could access external hard drives connected to one computer from the other computer, now the drives do not appear, even though i have specified them as shared folders.
any ideas?

ctsurg—
having the same problem. apple seems to be clueless as to why this 10.5.1 has a problem accessing external drives that are networked via hub by a rj-45 connector. i manage a small outfit an have another mac that runs 10.4.11 the networked external storage drive shows up fine. when i've tried to connect to the external from 10.5.1 no such luck. what is interesting is that 10.5.1 may connect or may not depending on the day. when it does connect it's buggy. it may show up 2 or 3 hours later under the shared option in the left column or the shared column will not show up at all. my next step is to return to 10.4.11.

IMovie 6 Why? audio extract, copy file to external drive, delete problems

Why are these problems occuring in iMovie '06
+the remaining clip, after an audio extract, no longer has audio, and the extraction does not only extract the selected clip, but the whole movie
+copy and paste an iMovie (.iMovieProject) file 10.66G to a 30G external drive results in "error code 1309" and fails to finish copying
+a 10.66G movie where about 99 percent of the clip was deleted still reads as 10.66G even though the clip is only 26 seconds long.
Premature release of program me thinks.
Powerbook G4 12" 1.5Ghz, 768K RAM Mac OS X (10.4.4) also a powerbook G4 15" 1.25Ghz 256K RAM (with only one good RAM bay)
Powerbook G4 12" 1.5Ghz, 768K RAM Mac OS X (10.4.4) also a powerbook G4 15" 1.25Ghz 256K RAM (with only one good RAM bay)

Welcome to iMovie Discussions ..premature posting of question, methinks. (..without, perhaps, having searched for or read any previous discussion of these or similar topics..)
a - This is the iMovie HD (version 5) Discussion ..there's a separate area for iMovie HD 6 ..but I'll still be happy to answer your questions!
1 - When audio is "extracted", the original clip is simply muted, and a copy of the original audio from it is pasted into a separate audio track below the video. Normally, you'd select an individual clip (or clips) from which to extract (Copy) the audio. If nothing specific is selected, then everything may be extracted.
2 - An external drive must be formatted as 'Mac OS Extended' or HFS+ for iMovie to be able to work with files stored there. It may be formatted in PC (Windows) FAT 32 format, and there may be a file size limit in that format which is incompatible with your Mac operating system. See this page of error codes, where "error -1309 fileBoundsErr: file's EOF offset mark or size is too big" ..that means that the End Of File marker is incompatible with what's being copied. Googling will find other info, such as this discussion, which prompts a handy reminder that your external drive must be connected by FireWire, not by USB, for you to be able to edit and play via the external drive: a USB connection isn't consistently fast enough for playing video.
3 - When you delete part of a clip, in iMovie HD (any version) all the rest of the material is still saved, in case you want to Undelete, or make other alterations which need still having access to the original material. [ This is part of the enhanced "non-destructive editing" which was recently introduced into iMovie. In previous versions, when you deleted something, it was irretrievable! ] That's why the full 10.66GB remains. You could 'Share' (Export) just that 26 sec clip to DV, then re-import it as a new clip, and you could then delete the entire original clip, thus regaining the full 10.66GB of space.
So it's not a premature release: it's a considered, robust, thoughtful release, which now incorporates several solid features which make it more reliable than some previous releases.
Once you get to know how - and why - it works the way it does, you may be glad that it does work as it does.
There are still some bugs in it - many to do with "rendering" ..the rewriting of adjusted video, particularly of adjusted still photos within iMovie - but don't judge it just on a quick first glance!
Hope you find it works for you ..it's a great program, I think.

How to restrict External Drive access in other user accounts

I just purchased an external HD and moved my iTunes and iPhoto libraries to it. No problem there.
My Mac mini has four user accounts and I'd like to set the permissions on the external HD so that only I can write to it from my account. I'm attempting to do this through 'Get Info' on the external drive, then setting Sharing & Permissions to 'Read and Write' for myself and 'Read only' for the other three accounts. But it seems that when I set one of these it gets set for all four accounts.
Am I doing something wrong trying to set the permissions this way, or, is there a better way to do it?
Thanks,
Andy

I didn't realize you could set the privileges for other user accounts in the 'Get Info' box from my account. I added the names of the other three accounts and set them to 'Read Only' but I am still able to delete files from the drive when I'm logged into those accounts.
What I'm trying to do is set it up so that either (1) they can't accidentally delete files from the external disk or (2) they can't even see the disk at all from those accounts. I would have thought that 'Read Only' would not allow them to delete files, but with the privilege set to 'Read Only' I'm still able to delete files from the disk.
Maybe I'm missing a step? Or maybe there's another way to do it?
Thanks,
Andy

Western Digital Passport 250Gb external drive and MacBook Pro

Hello,
Has anyone with the 15" 2.2ghz 120Gb hd MacBook Pro able to connect this Western Digital Passport 250 GB external drive to only 1 USB port and has it working?
I intend to buy both of these hardwares, but was told that I may need to get the extra Y-cable that can connect to 2 USB ports of the MacBook Pro since only 1 USB port may not have enough power to work the WD external drive? The WD drive comes with only 1 "standard" USB cable.
Thanks.

I've got the 120GB passport and it's worked when I plugged it into the right-side port. But I prefer my connections on the left (to keep room for my mouse) so I got a powered Kensington Dome hub that I run thru my left USB port and have plugged the HD into the hub and that also works.

Storing Music on External Drive Access from iTunes without using HD HELP !!

I have a 160 gb external drive that I store all my music on, I have a 30gb HD on my computer, I am trying to update my iPod with the files that are on my External HD and not use up HD space on my computer, I cant get it and keep either using up all the HD space and getting error messages, I hate it right now and I cant even email apple as they just keep sending you round and round, I am about to bucket my iPod unless I get some help, please somone help me !!!!
60gb i{Pod Windows XP

Hi GL,
Your a Star, it was in General Tab but in the Advanced option, iTunes was set to my previous on my laptop which had the local HD capacity to hold the volume of info, I have now directed iTunes to look at the External drive and the folders with the music and it seems to be fine , I,m so happy as I need my ipod to keep sanity, cheers for your help, dont hesitate if you have any problems to ask!, Regards Kevin
Hi Kevin,
I can empathize with your frstrations. If I
understand your question, you want to be able to play
your music on your pc, but not copy the files to your
local HD? I can only tell you what I did... maybe
there is an easier way, if you can figure it out, I
only hope that youll share it with me when you do.
Here goes:
First, open itunes on your PC, and go to
(edit/preferences)
Click on the (general) tab, and you will see a box
entitled (itunes music folder location)
Click on (change) and select the drive that you want
to have your music read from - NOTE this drive will
have to be connected for you to be able to hear your
music then click ok ONCE
BEFORE CLICKING OK THE SECOND TIME----- DESELECT the
(copy files to itunes music folder when adding to
library)tab
Now you can click ok
NEXT... go to (file/add folder to library)
select the folder you want to add to your PC library
- ideally your library should be empty or it will be
VERY DIFFICULT to determine which songs are on which
drive if you are using multiple drives for storage -
and click ok
what happens next is that itunes will scan the folder
and add all the titles to your library without adding
them to your HD.
I hope this helps.
GL

External Drive Reading Problem

So,
I'm transferring files to my Mac using a FreeAgent Drive by SeaGate. I click on the external drive button and I see the files, but when I click on them, they disappear. I view the files on my other machine, they open up with no problem. What gives? I'm assuming that this is a setting problem since they are viewable on the other comp. What gives? Any Settings I need to tweak?
-gotmud

If your Mac were older, it would probably work fine. Before 10.4, the Mac would have treated it as a "foreign" file system and mounted it and read it just fine.
In 10.4, the advent of the Intel Macs meant that you could now boot from Windows-formatted drives, and Windows formats were now "native".
I know the history, but I do not know the implications of Windows formatting. It should be FAT-32, but I don't understand what the Mac is trying to do with it that would make the Icons jump around or disappear.
There is a hint that there may be trouble in this document. It suggests that when you want to copy a bunch of Windows documents, you put them in one Folder on your Windows machine, then copy that one Folder, then open it when it gets to your Mac. I think the key is that the files are hidden in folders, so that exactly which Icon they should have, and where they should be in the window cannot cause confusion.
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh1529.html
Message was edited by: Grant Bennet-Alder

External drive partitioning problem

while trying to resize partition on my external drive with disk utility I get a message:
Partition failed with the error:
Filesystem resize support required, such as HFS+ with Journaling enabled
Disk format is Mac OS Extended (Journaled) - isn`t it HFS+? Then, what am I doing wrong? It is important to me not to loose my data

Rod,
Finally solved the mystery. Obviously, it would not be in the Help section, even though I had followed the directions exactly. Once I typed in the Size: 70GB, I then had to click on the left hand grey, partition box. At that moment, the box enlarged and the 70GB did not change in the Size window. How is one supposed to know to do all of that????
Anyway, it worked.
By the way, the Apricon Enclosures came and the setup was extremely easy. Took about 5 minutes and it was a Firewire External Drive. I got very good support, getting answers by email and phone in hours, not days. They are even sending me a cable that was missing. No Problem.
Now, I will work through the SuperDuper program. In corresponding with them, they suggested strongly that I Clone, and not Image the drive.
Thanks
Herschel

External drive boot problem

I have a Verbatim USB external drive plugged into my iMac used for backups with time machine. When I start the computer it immediately stops at a blank white screen. If I turn the computer off and unplug the external drive and restart it works fine. Is there anyway to make the computer boot with the external drive plugged in?

Open Sys preferences then Startup disk and select your internal drive and click Restart then again restart from the drop down that Drops Down.
Once you have done that and the system restarts shut it down and connect the external then start it back up. It should now go to the internal drive automatically.
If it doesn't then you have some other problem which may be a hardware problem. Post back with your results.

External drive recognition problem

I am having issues with my iMac recognizing an external drive. I have:
iMac 5,1 10.4.11, Intel Core 2 Duo 2 GHz, 1GB Memory, PIONEER DVR-112d in a BYTECC ME-525U2FW Aluminum External enclosure connected through Firewire.
The iMac initially recognized the drive, no problem. Trouble is, when I turn off the drive and then power it back up, the iMac can't recognize it. I was able to solve it initially by powering down the drive, unplugging it from the firewire, reconnecting to firewire, and the powering up the drive again.
System profiler states all software up to date.
Any suggestions would be appreciated. Thanks!
drayman86 is online now Report Post Edit/Delete Message

Thanks for the reply.
Has performed this way since install, which was about 72 hours ago.
When first connected through firewire and turned on, drive immediately recognized by iMac. Drive works, both ripping and burning. Turned drive off. Went to power up drive, and problem arose.

ExFAT external drive permissions problem

Hello,
I have a new iMac running Mountain Lion. I have setup an external drive (iomega 1TiB) with two partitions, one for time machine, the other for sharing and storage purposes formatted with ExFAT. Few days ago, both partitions went unexplicabily into read-only mount mode. While the time machine partition had low occupation I just reformatted and restarted time machine. The other partition I would like to solve without reformatting as I don't want to copy everything to the iMac and then move it again to the external drive. Moreover, I'm afraid it will happen again. Any hints on why this happened?
Thank you
RL

I've tried everything I can think of to reformat this disk. Originally it was formatted for MSDOS but reformatted for the Mac. I can access the files on the drive but I don't delete them or erase the drive and reformat. I can't partition the drive. Everything is greyed out. I've tried booting to recovery drive and trying to reformat it there wihtout success (still all greyed out). At a loss to understand. Verify reports it to be okay:

Passport Studio external drive access problem

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