Passport Ultra 500GB - Fatal Hardware error

I received a WD Passport 500GB for my birthday that was brought 31-07-2015. Since the first time i tried to use the hard drive, it is not accessible and i continuously get messges stating that there is a fatal hard drive error. I have used the WD diagnostic tool and it passed the extended test but the quick test does not complete. The SMART test states that it has failed. i have deleted the drive and tried to reinstall. PLEASE HELP!!

Hi and welcome to the WD community.
This is not a good sign for the drive when it fails the SMART test and does not complete a test is not a good sign, however i would recommend contacting support to see if there is further assistance on this matter:
http://support.wdc.com/country/index.asp?lang=en%22
Also it would be good to test the drive on a different computer to see if you get the same results.

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    When I connect it to the PC, the LED lights up and stays on without flashing, the PC recognizes that I connected a drive but nothing shows up on the Windows Explorer. After a minute or so, the disk does a "beep" sound of what it seems like a reset - the LED stays on and he does that "beep" (single "beep") for about 3 times - all of them after a minute of it running. After that the disk goes into a stand by mode (the LED starts to blink very slow).
    The disk is recognized in the BIOS and it also appears sometimes in the device manager under the disk drives and WD Smartware (where it shows the disk with a red "X" and 0 bytes). Another thing that sometimes happen is, if I boot my PC up with him connected, the PC gets stuck in the boot screen until I disconnect the external drive.
    I have warranty, but the problem is that I have sensitive data in it that I don't have anywhere else (stupid, I know) and I can't afford sending it to a data recovery center.
    The only anormal sound that the disk does is that sporadic "beep" that I mentioned, like if it was resetting itself, everything else sounds normal. I tried using my friends USB cable, from another Passport Ultra, but it didn't solve the problem. Is there anything that I can do to regain access to my data?

    Thanks ArMak. I just want to give an update on this situation.
    Today I've boot up my PC with the external drive connected and I noticed that it was reading but it was very very slow, so I went promptly to Windows Explorer, entered in the external drive directory and tried to copy what I needed from there. It took a while to count every file that I needed, but it did and then it started to copy but not long after that it gave me an error and I was not able to copy anything else.
    So I went in to check the drive and I noticed that I wasn't able to go inside the folders anymore. I tried a recovery software, didn't help and then I updated the external drive firmware and did a reset to my PC - worried that I would lose access to it again - I did the reset, connected the drive and again, it shows up, but it reads very slow.
    As of right now, I'm trying to copy what I need from there, but I'm not sure that I'll have enough time to do it before I lose access to it again. :/

  • My iMac 8.1 was slowing down and had permissions problems. I backed everything up, and then re-installed. Now all I get is a black screen. Power+D gives me a hardware error message: HDD-1336. Help!

    My iMac 8.1 (10.6.8 ) was slowing down and had recurrent permissions problems, mostly with Java. I backed everything up, and then re-installed from time machine. Now all I get is a black screen which says I need to reboot. Power+D gives me a hardware error message: 4 MOT/1/40000003: HDD-1336 or HDD-1327. When I reboot from the OSX CD and start disc utilities everything checks out OK. When I reload 10.5.2 from the OSX CD everything seems to work OK and no more permissions problems. But then I loose all my email and safari stuff. Anyone have any ideas short of going back to my old PC?

    DonM. wrote:
    Hi
    Thanks for the help. No point in fooling around with it any more. Will I be able to use it as a monitor if I get a mimi mac?
    Cheers. Don
    No unfortunatley it's too old, you are referring to Target Display Mode which became avialble in 2009, your 2008 needs to have the HD replaced. I'd still do that if everything else is OK or you can simply buy a new MM and display or even a new iMac  or an Apple refurbished iMac to save money.

  • Fatal Internal Error: "image.cpp", line 13192 when trying to insert a cursor to graph

    NOTE:  This IS a duplicate post from the Breakpoint.  Text slightly changed.  The post in Breakpoint can be deleted.  All comments should be placed in this thread.
    I resolved the "Fatal Internal Error: "image.cpp", line 13192 when trying to insert a cursor to graph", but would like to share to find out if others have seen this and to determine whether this is a bug, or if it's time to redo my PC, or buy a new one..  
    I have an existing graphs (qt 6) which originally had 2 cursors.  This occurred while trying to add the third cursor. 
    Up until attempting to add the last cursor, the program worked great, and I had been running tests for a while.  However, I do recall seeing this problem when creating the original cursors, but not to this extent.  Plus I don't remember the original error message from that time.
    I needed to add one more cursor to the existing graphs.  As soon as I add a new cursor and set it's properties, I get a nasty error message and without warning LV8.2 simply closes itself (well, the only warning was the error message.  Tried it 3 times, same result.
    Here are the steps:
    Shut down the PC, went for a coffee, rebooted the PC.  Opened the LV project, opened the VI.  Immediately went to the graph properties to add the new cursor by doing the following steps: 
    Right click graph indicator icon on block diagram.
    Select Properties.
    Click on cursor tab.
    Click on Add
    Select Cursor 2 (3rd one, newly created)
    Change color
    Select cursor as a line
    Remove checkmark for "show cursor"
    Click OK
    I need to do this to 3 other graphs, same steps.  And as soon as I get to the step before clicking OK, I get the error message. 
    I managed to get an additional one done, by immediately saving after each step (yep going in & out of the properties).  But I've had this problem before when creating the first two cursors.
    Is it a bug?  Anyone else seen this?  Using LV8.2.  And the message is right about LOOSING ALL unsaved work!!!! 
    Here are more observations:
    Tried creating a new one on the second graph.  As soon as I clicked on the color, it crashed!
    See the error explanation below.  It is really clear, now anyone can solve it    LOL!!...  According to the error log, there's a bad image out there  
    .\manager\image.cpp(13192) : DAbort: bad image in ValidateImage
    $Id: //labview/branches/Europa/dev/source/manager/image.cpp#47 $
    0x007A81E8 - LabVIEW <unknown> + 0
    0x007A7BDB - LabVIEW <unknown> + 0
    0x00829D74 - LabVIEW <unknown> + 0
    0x008546CD - LabVIEW <unknown> + 0
    0x00C054E6 - LabVIEW <unknown> + 0
    0x0081B9C8 - LabVIEW <unknown> + 0
    0x0081EB9A - LabVIEW <unknown> + 0
    0x0084D9D4 - LabVIEW <unknown> + 0
    0x00854663 - LabVIEW <unknown> + 0
    0x00C054E6 - LabVIEW <unknown> + 0
    0x0085F7A1 - LabVIEW <unknown> + 0
    0x00BBACDD - LabVIEW <unknown> + 0
    0x00C06A2F - LabVIEW <unknown> + 0
    0x0085AA46 - LabVIEW <unknown> + 0
    0x00C06A2F - LabVIEW <unknown> + 0
    I observed the title bar after making changes to the properties.  I noticed that 3 out of 4 times, while changing the properties of the graphs to include the cursor, and saving after each & every step, that there were no stars appearing on the title bar to indicate "unsaved changes".  Saving was also much slower than usual.  I suspect, the program never got to placing the star before saving occurred.  However, I am noting everything.
    After creating the cursors, saving was and is normal, and the program runs well..   I have run tests without problems.
    Does anyone have a clue at what causes this?   Has anyone seen this before?
    Thanks,
    RayR

    Hi Donovan,
    I can't remember seeing this elsewhere.  When I get a chance, I'll create a new (blank) vi with new graphs and will repeat the steps. 
    I will let you know if I see this in the new vi.
    Thanks!
    RayR

  • Berkeley db fatal region error detected run recovery

    Hi,
    I have initiated d Berkeley DB object.
    Then, I am using multithreading to put data into the DB.
    Here is how I open the one data handler.
    ret = dbp->open(dbp, /* Pointer to the database */
    NULL, /* Txn pointer */
    db_file_name, /* File name */
    db_logical_name , /* Logical db name (unneeded) */
    DB_BTREE, /* Database type (using btree) */
    DB_CREATE, /* Open flags */
    0644); /* File mode. Using defaults */
    each threads would put data into the same handler when it needs to.
    I am getting "berkeley db fatal region error detected run recovery".
    What is the problem? Does it have anything to do with the way the handler is created or whether multiple threads can put data into the DB?
    jb

    Hi jb,
    user8712854 wrote:
    I am getting "berkeley db fatal region error detected run recovery".This is a generic Berkeley DB panic message that means something went wrong. When do you get this error? Did you enable the verbose error messages? Are there any other warning/error messages reported? By just posting the way you open the database doesn't help much at all. I reviewed the other questions you asked on the forum, and it seems that you are not following the advices and consult the documentation, but you prefer to open new threads. I advice you to first work on configuring Berkeley DB for your needs and read the following pages in order to understand which Berkeley DB Product best suits your application and how it should be configured for a multithreaded application:
    [The Berkeley DB products|http://www.oracle.com/technology/documentation/berkeley-db/db/ref/intro/products.html]
    [Concurrent Data Store introduction|http://www.oracle.com/technology/documentation/berkeley-db/db/ref/cam/intro.html]
    [Multithreaded applications|http://www.oracle.com/technology/documentation/berkeley-db/db/ref/program/mt.html]
    [Berkeley DB handles|http://www.oracle.com/technology/documentation/berkeley-db/db/ref/program/scope.html]
    On the other hand, if the code that's calling the Berkeley DB APIs is not too big and is not private, you can post it here so we can review it for you and let you know what's wrong with it.
    The procedures you should follow in order to fix a "run recovery" error are described here:
    [Recovery procedures|http://www.oracle.com/technology/documentation/berkeley-db/db/ref/transapp/recovery.html]
    Thanks,
    Bogdan Coman

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