Password for an expired email account

My wife has an ipad 2. I am trying to add memory to her cloud plan, but when I go to settings and try to add the storage, it asks me for a password for an email address that is no longer active. I have done settings -> itunes & app store -> clicked the apple ID -> signed out -> signed back in with her current email, but this doesn't change it for when I try to add the cloud storage. Anybody got any ideas? Thanks in advance!

Hmmm? What's greyed out?
Please confirm step by step, and tell if something is not as I expect:
So, you go to Settings -> iCloud, yes?
At the top of the page, next to "Account", there's that 'expired' email of yours, yes?
At the bottom of the page, there's that bar named "Delete", yes?
And it's red, yes?
So, you can tap on it, yes?
And then you are being offered to delete the account, yes?

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Hi Paul, & a warm welcome!
Lineone
Login
[email protected]
Incoming email (IMAP)
imap.lineone.net
Incoming email (POP3)
pop3.lineone.net
Outgoing email (SMTP)
smtp.lineone.net
What port & Authentication are you using?
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In Mail's Window Menu, choose Connection Doctor, any red dots for status, if so what is the exact message?
Then click the Show Details button & Check again.
The Password rejection can confuse people since it's a catch all meaning...
This Password, Username, Authentication method... is not recognized on this Port to this Server, or a server end problem.
If using a browser to login via WebMail works it's not Name or Password, but one of the other ones.
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POP is port 110
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many times a day, please help.
My settings and passwords are correct and have been fine until this week, now I'm getting asked on a minute to minute basis.
Using Verizon DSL and GoDaddy, thanks!

Like many others, I too have noticed intermittent mail-check authentication failures since around mid-November. I use Eudora 6.2.4 with 3 Verizon accounts and another at my employer; only the Verizon ones have this problem. I see the same thing with Mail.app (version 3.5).
In my case, the problem seems to be 100% correlated with 2 of Verizon's pool of about 15 servers. Please see my postings at
http://forums.verizon.com/vrzn/board/message?board.id=FiOS_Internet&thread.id=10 18 .
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Sometime when I am away from home, I can be happily sending and receiving emails on my ipad2. Out of the blue I get a message 'Cannot get email. Username or password invalid'. On returning home it works again. Sometimes I delete the account and readd it and this fixes the problem but I'm getting tired of doing that. Can anyone help please?

Check here:
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TS4644 why won't "Mail" store my password for the iCloud email account?

(It's mildly irritating that I have to enter it each time it starts up - and slightly more irritating that I can't save it anywhere)

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How do I get a new password as I forgot the one I had?

Try this link: https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
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Go to System Preferences and click Sign Out, select Delete at all the prompts, then sign back in with the changed ID? (Your iCloud data will disappear from your Mac when you sign out and choose Delete, but will still be in iCloud. Provided you are signing back into the same account your data will reappear on your Mac when you sign back in.)

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Hi there.
I did a factory restore and then restored it with iCloud back-up. I have been using lots of Apple products and i have used three different email adresses. Almost all apps restored perfectly but everytime i try to play a song in the Music app, i asks me for a Apple-ID i had no idea i have used.
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If you can remember the answers to the security questions when you set up that account - I think that you can reset the password without needing email authentication. You can try it here. Read it and see if it's possible. But if you can't remember the answers to the questions it will not work.
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So my sister created an iCloud account for me but she has forgotten the password...she has also forgotten the password for the associated email such that I can't retrieve the password for that account...how do I delete the account ?

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Using Eudora or Netscape7 for non-verizon email accounts with FIOS for access

Since Verizon does not give tech support to 3rd party email clients, and using a non-Verizon email account creates additional problems, I decided to share what I learned the very hard way....certainly with no help whatever from Verizon tech support.
First of all, there may have been a time (a day, a month, some random nanosecond) when you had to change the port to 587 it is no longer the case. Port 25 works just fine, and in fact 587 no longer works in most cases. So ignore tech support's claim that all you have to do is change the port number to 587...don't do it.
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Netscape 7.0 has an email client my wife has used forever so I had to make it work for Verizon FIOS. Fortunatly they have a built in SMTP Relay facility (although they never call it that). You set up your pop (incoming) server the way you always have. In my our email accounts are on Earthlink, so you use the earthlink POP server for your incoming email. If you are switching from whatever you have to Verizon FIOS, you will already have that set up anyway. But you will have to change the SMTP server address to outgoing.verizon.net and you will have to click the box that says Use Authentication, with User Name and Password. You will put into the User Name your verizon email account except without the .verizon.net And the first time you use this Client to send email it will ask your for your password (use your Verizon password) and you should check the box that says to remember this password. This will make everything work fine. You will see on the SMTP Server information page a box that allows you to fill in the port. If you leave it blank it will use port 25. If you put in another port number it has to be right, and what is the correct number keeps changing based on which verizon person you talk to. I found that 25 works, although they say it won't, and that others don't work, although they say they will.
To Use Eudora (as i do) first you have to be using the latest version 7.1 because it appears to be the first one that truely supports SMTP Relay. That's a free download if you don't have it. Then you have to use multiple personalities. Effectively you set up one personality (go to to tools and click on personalities) which is your normal email account (ie not your verizon one). This is used for everything with the exception of the SMTP Server interaction. YOu then set up a second personality which is for your Verizon email account. Be aware that you can still have that account use your normal email return address so folks who receive email from you can reply to your normal email address. You can, independantly from that set up your incoming email pop account to be either your normal one or your verizon incoming email account (I do it the later way so I can receive something actually sent to my Verizon account, although I never give that out. But now the important thing is that you set up your SMTP server to be outgoing.verizon.net set up User Name to be your verizon email account but without the verizon.net and click on Authentication Allowed and Use Relay Personality. Don't click on Use submission port 587, like I said you want to use 25, but if verizon has changed that yet again no problem as you can set up the port to use independantly using the Tools/Options/Ports , and finally you go to the Tools/Options/SendingMail stuff and select the SMTP Relay Personality to be the one that is set up for the Verizon email account. That means your client will operate using your primary personality for everything except the SMTP part and for that it will get all its parameters from the Relay Personality.
This all worked.

I use Eudora a my email client and routinely receive both my Verizon and ATT emails.
The last email I received from my Verizon account was at 10:30pm on August 5. I cannot send emails from Eudora at all either.
My Verizon DSL email account is active through Verizon-Florida at my home there. I am currently at my Ohio home and the DSL account is with Frontier which purchased Verizon here in Ohio.
Does anyone know what might have happened to have resulted in my emails not being sent to or from my Eudora Client?

I have changed my icloud email in my iphone but in macbook still using old email. I tried to delete the old email in macbook but it requires password and it does not accept the old password for the old email anymore. How do I remove this old email?

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Hello farahani hairon nizar,
If your Apple ID was changed from your old account, you may have to change it back to your old account to be able to sign out and then change it back after that is done. Take a look at the article below for more information.
If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/en-us/HT203828
Regards,
-Norm G.

Password for an expired email account

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