Password for Nook Tablet

I have a Cisco/Linksys home router- got it for my laptop which is not working right now...anyway we purchased a Nook Tablet for our daughter which needs to connect to wifi- but when I go through set-up on the Nook, it says I need my 'wireless password'! So I type in my 'usual password' and it disconnects and says it's the "wrong password"....
Update:
‎....So, today I called Cisco/Linksys support and the gal w/ the heavy accent tells me that to give me my current password OR to reset it so I may use it (my own router) I have to pay her $29.99 for a "one time tech support fee"!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!???????????????
So, I say 'well my router's not broken and there's NO problem w/ it...it's just that Century Link installed it for us and they don't support it or even know what the password is!? For the laptop it just connected right away and I didn't have to type any password!!
So now I'm stuck between the terrible and UNFAIR policies of two greedy corporations!
Century Link can't help me and Cisco- which can wants to charge me 30 bucks just to TELL ME THE PASSWORD THAT CAME W/ MY ROUTER!

FacebookSupport wrote:
FacebookSupport wrote:
FacebookSupport wrote:
FacebookSupport wrote:
I have a Cisco/Linksys home router- got it for my laptop which is not working right now...anyway we purchased a Nook Tablet for our daughter which needs to connect to wifi- but when I go through set-up on the Nook, it says I need my 'wireless password'! So I type in my 'usual password' and it disconnects and says it's the "wrong password"....
Update:
‎....So, today I called Cisco/Linksys support and the gal w/ the heavy accent tells me that to give me my current password OR to reset it so I may use it (my own router) I have to pay her $29.99 for a "one time tech support fee"!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!???????????????
So, I say 'well my router's not broken and there's NO problem w/ it...it's just that Century Link installed it for us and they don't support it or even know what the password is!? For the laptop it just connected right away and I didn't have to type any password!!
So now I'm stuck between the terrible and UNFAIR policies of two greedy corporations!
Century Link can't help me and Cisco- which can wants to charge me 30 bucks just to TELL ME THE PASSWORD THAT CAME W/ MY ROUTER!
"I would like to understand what password you are using. What is your router model? What security are you implementing on your network? Login to your routers admin page and check under wireless->wireless security."
"password and connection issues are usually easy fix. answer Reuel's questions"
"Hey Reuel, where is my "router's admin page"? I'm running AVG Security. My laptop that does not 'work' ( I believe the charger quit charging, so the battery's dead) is why I had Centurylink install it. I don't recall ever having to 'login' via a password, just had to turn on the router and all was good.
I use the same password basically for everything w/ just minor variations but none of those worked according to the results on the new tablet?!"
"The model # is WRT120N and the serial # is JUT00K142336"
" I found the CD that came w/ the router but it really didn't assist me in any way......."

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Jane
2015 X1 Carbon, ThinkPad Slate, T410s, X301, X200 Tablet, T60p, HP TouchPad, iPad Air 2, iPhone 5S, IdeaTab A2107A, Yoga Tablet, Yoga 3 Pro
I am not a Lenovo Employee.
I AM one of those crazy ThinkPad zealots!
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