"Password Incorrect" appears when trying to access voicemail

I am not getting my voicemail. Instead, when I tap voicemail, a prompt appears which says "Password Incorrect--Enter voicemail password". I have no idea what my voicemail password is/was, so it won't let me create a new one when I go the "change password" in settings. What now?

To reset the password for your voicemail, you can dial 611, select option 3, then option 3 again.
You will receive a text with your reset password that is usually the last 7 digits of your phone number.
These steps are for AT&T customers. Other carriers may different steps.
If this does not work, contact AT&T to have the voicemail box reset.

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    | | | | |
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