Password keeps getting reset.

Hi there.
I've had my password been reset about 20 times in the last few months, not by me. I keep getting emails saying that my password has been reset without my consent. I've changed the password back every single time, each time making it increasingly obscure. I've also changed all my security questions to almost impossible to guess answers even by my close family.
I'm now starting to believe that somebody is either hacking my account or my computer has contracted some sort of virus.
This issue is making me absolutely livid. It's a real nuisance.
Any suggestions very welcome.
Charlie.

I'm assuming that you're talking about your Apple ID password? Most likely, these e-mails either represent a phishing attempt, in which case there's nothing to be done but send them to your junk mail folder, or someone is repeatedly trying to reset your account password. To rule out the latter, enable two-factor authentication on your Apple ID, which will prevent any password reset attempts without providing some additional authentication.

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    Jan 27 00:59:55 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 26(powerd) Summary ExternalMedia "com.apple.powermanagement.externalmediamounted" 98:04:58  id:0x80000012c [System: PrevIdle]
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    Jan 27 01:57:41 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 341(SubmitDiagInfo) Released PreventUserIdleSystemSleep "com.apple.SubmitDiagInfo" 00:00:16  id:0x100002265 [System: PrevIdle]
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    Jan 27 02:11:37 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 17(UserEventAgent) Released BackgroundTask "com.apple.metadata.mds_stores.power" 00:02:09  id:0xb000022ae [System: PrevIdle]
    Jan 27 02:27:55 Dracirons-Mac-mini.local powerd[26] <Notice>: Display is turned off
    Jan 27 02:27:55 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 231(coreaudiod) Summary PreventUserIdleSystemSleep "com.apple.audio.context181.preventuseridlesleep" 03:29:13  id:0x100000c5a [System: PrevIdle]
    Jan 27 02:27:55 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 26(powerd) Summary ExternalMedia "com.apple.powermanagement.externalmediamounted" 99:32:59  id:0x80000012c [System: PrevIdle]
    Jan 27 03:14:33 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 4417(AddressBookSour) Released PreventUserIdleSystemSleep "Address Book Source Sync" 00:00:30  id:0x100002431 [System: PrevIdle]
    Jan 27 04:25:44 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 4499(AddressBookSour) Released PreventUserIdleSystemSleep "Address Book Source Sync" 00:00:30  id:0x10000268f [System: PrevIdle]
    Jan 27 05:16:51 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 4523(AddressBookSour) Released PreventUserIdleSystemSleep "Address Book Source Sync" 00:00:31  id:0x100002836 [System: PrevIdle]
    Jan 27 05:56:08 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 17(UserEventAgent) Released BackgroundTask "com.apple.metadata.mds.power" 00:01:04  id:0xb00000192 [System: PrevIdle BGTask]
    Jan 27 05:56:12 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 17(UserEventAgent) Released BackgroundTask "com.apple.metadata.mds_stores.power" 00:00:51  id:0xb0000019b [System: PrevIdle]
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    Jan 27 06:07:27 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 26(powerd) Created InternalPreventSleep "com.apple.powermanagement.darkwakelinger" 00:00:00  id:0xd00000263 [System: SRPrevSleep kCPU]
    Jan 27 06:07:42 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 26(powerd) TimedOut InternalPreventSleep "com.apple.powermanagement.darkwakelinger" 00:00:15  id:0xd00000263 [System: SRPrevSleep kCPU]
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    Jan 27 06:07:44 Dracirons-Mac-mini.local powerd[26] <Notice>:
    Jan 27 06:07:44 Dracirons-Mac-mini.local powerd[26] <Notice>:
    Jan 27 07:55:43 Dracirons-Mac-mini.local powerd[26] <Notice>:
    Jan 27 07:55:55 Dracirons-Mac-mini.local powerd[26] <Notice>: DarkWake [CDN] due to RTC/Maintenance: Using AC
    Jan 27 07:55:56 Dracirons-Mac-mini.local powerd[26] <Notice>:
    Jan 27 07:55:56 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 26(powerd) Created InternalPreventSleep "com.apple.powermanagement.acwakelinger" 00:00:00  id:0xd00000272 [System: BGTask SRPrevSleep kCPU]
    Jan 27 07:55:56 Dracirons-Mac-mini.local powerd[26] <Notice>:
    Jan 27 07:56:05 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 26(powerd) TimedOut BackgroundTask "Powerd - Wait for client BackgroundTask assertions" 00:00:10  id:0xb00000271 [System: BGTask SRPrevSleep kCPU]
    Jan 27 07:56:05 Dracirons-Mac-mini.local powerd[26] <Notice>: Summary- [System: SRPrevSleep kCPU] Using AC
    Jan 27 07:56:41 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 26(powerd) TimedOut InternalPreventSleep "com.apple.powermanagement.acwakelinger" 00:00:44  id:0xd00000272 [System: SRPrevSleep kCPU]
    Jan 27 07:56:41 Dracirons-Mac-mini.local powerd[26] <Notice>: Summary- [System: No Assertions] Using AC
    Jan 27 07:56:41 Dracirons-Mac-mini.local powerd[26] <Notice>: Entering Sleep state due to 'Maintenance Sleep': Using AC
    Jan 27 07:56:43 Dracirons-Mac-mini.local powerd[26] <Notice>:
    Jan 27 07:56:43 Dracirons-Mac-mini.local powerd[26] <Notice>:
    Jan 27 09:44:42 Dracirons-Mac-mini.local powerd[26] <Notice>:
    Jan 27 09:44:53 Dracirons-Mac-mini.local powerd[26] <Notice>: DarkWake [CDN] due to RTC/Maintenance: Using AC
    Jan 27 09:44:53 Dracirons-Mac-mini.local powerd[26] <Notice>:
    Jan 27 09:44:53 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 26(powerd) Created InternalPreventSleep "com.apple.powermanagement.acwakelinger" 00:00:00  id:0xd00000279 [System: BGTask SRPrevSleep kCPU]
    Jan 27 09:45:03 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 26(powerd) TimedOut BackgroundTask "Powerd - Wait for client BackgroundTask assertions" 00:00:10  id:0xb00000278 [System: BGTask SRPrevSleep kCPU]
    Jan 27 09:45:03 Dracirons-Mac-mini.local powerd[26] <Notice>: Summary- [System: SRPrevSleep kCPU] Using AC
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    Jan 27 09:45:33 Dracirons-Mac-mini.local powerd[26] <Notice>: DarkWake to FullWake [CDNVA] due to HID Activity: Using AC
    Jan 27 09:45:38 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 26(powerd) TimedOut InternalPreventSleep "com.apple.powermanagement.acwakelinger" 00:00:45  id:0xd00000279 [System: PrevIdle BGTask SRPrevSleep kCPU]
    Jan 27 09:45:38 Dracirons-Mac-mini.local powerd[26] <Notice>: Summary- [System: PrevIdle BGTask] Using AC
    Jan 27 09:52:25 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 17(UserEventAgent) Released BackgroundTask "com.apple.metadata.mds_stores.power" 00:04:22  id:0xb000002a4 [System: No Assertions]
    Jan 27 10:11:36 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 17(UserEventAgent) Released BackgroundTask "com.apple.metadata.mds_stores.power" 00:05:00  id:0xb00000315 [System: No Assertions]
    Jan 27 10:16:40 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 17(UserEventAgent) Released BackgroundTask "com.apple.metadata.mds_stores.power" 00:01:00  id:0xb00000337 [System: No Assertions]
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    Jan 27 10:38:44 Dracirons-Mac-mini.local powerd[26] <Notice>: Display is turned on
    Jan 27 10:51:24 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 17(UserEventAgent) Released BackgroundTask "com.apple.metadata.mds_stores.power" 00:03:06  id:0xb000003a0 [System: No Assertions]
    Jan 27 11:12:53 Dracirons-Mac-mini.local powerd[26] <Notice>: Display is turned off
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    Jan 27 11:14:39 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 26(powerd) Created InternalPreventSleep "com.apple.powermanagement.darkwakelinger" 00:00:00  id:0xd000003e2 [System: SRPrevSleep kCPU]
    Jan 27 11:14:54 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 26(powerd) TimedOut InternalPreventSleep "com.apple.powermanagement.darkwakelinger" 00:00:15  id:0xd000003e2 [System: SRPrevSleep kCPU]
    Jan 27 11:15:08 Dracirons-Mac-mini.local powerd[26] <Notice>: Entering Sleep state due to 'Idle Sleep': Using AC
    Jan 27 11:15:10 Dracirons-Mac-mini.local powerd[26] <Notice>:
    Jan 27 11:15:10 Dracirons-Mac-mini.local powerd[26] <Notice>:
    Jan 27 11:16:30 Dracirons-Mac-mini.local powerd[26] <Notice>:
    Jan 27 11:16:30 Dracirons-Mac-mini.local powerd[26] <Notice>: Display is turned on
    Jan 27 11:16:41 Dracirons-Mac-mini.local powerd[26] <Notice>: Wake [CDNVA] due to OHC1/HID Activity: Using AC
    Jan 27 11:16:41 Dracirons-Mac-mini.local powerd[26] <Notice>:
    Jan 27 11:16:48 Dracirons-Mac-mini.local powerd[26] <Notice>:
    Jan 27 11:54:15 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 17(UserEventAgent) Released BackgroundTask "com.apple.revisiond.requeue_chunking" 00:02:11  id:0xb0000043c [System: BGTask]
    Jan 27 12:00:50 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 17(UserEventAgent) Released BackgroundTask "com.apple.metadata.mds_stores.power" 00:16:26  id:0xb00000436 [System: No Assertions]
    Jan 27 15:57:00 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 17(UserEventAgent) Released BackgroundTask "com.apple.metadata.mds_stores.power" 00:03:31  id:0xb00000519 [System: No Assertions]
    Jan 27 17:32:31 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 17(UserEventAgent) Released BackgroundTask "com.apple.metadata.mds_stores.power" 00:03:10  id:0xb00000600 [System: No Assertions]
    Jan 27 20:22:48 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 6042(AddressBookSour) Released PreventUserIdleSystemSleep "Address Book Source Sync" 00:06:37  id:0x1000006a1 [System: No Assertions]
    Jan 27 20:24:13 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 17(UserEventAgent) Released BackgroundTask "com.apple.metadata.mds_stores.power" 00:01:03  id:0xb000006b2 [System: No Assertions]
    Jan 27 20:49:35 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 231(coreaudiod) Released PreventUserIdleSystemSleep "com.apple.audio.context181.preventuseridlesleep" 21:50:53  id:0x100000c5a [System: BGTask]
    Jan 27 20:52:17 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 17(UserEventAgent) Released BackgroundTask "com.apple.metadata.mds_stores.power" 00:03:01  id:0xb000006cc [System: No Assertions]
    Jan 27 21:24:19 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 17(UserEventAgent) Released BackgroundTask "com.apple.metadata.mds_stores.power" 00:01:53  id:0xb000006e6 [System: No Assertions]
    Jan 27 22:43:18 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 6252(softwareupdated) Released PreventUserIdleSystemSleep "Updating Software (com.apple.SoftwareUpdate.Session)" 00:01:37  id:0x1000007b0 [System: PrevIdle BGTask]
    Jan 27 22:43:34 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 17(UserEventAgent) Released BackgroundTask "com.apple.metadata.mds_stores.power" 00:02:54  id:0xb000007a5 [System: PrevIdle BGTask]
    Jan 27 22:46:18 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 6252(softwareupdated) Released PreventUserIdleSystemSleep "Updating Software (com.apple.SoftwareUpdate.Session)" 00:02:19  id:0x1000007b7 [System: PrevIdle BGTask]
    Jan 27 22:46:19 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 6252(softwareupdated) Released PreventUserIdleSystemSleep "Updating Software (com.apple.SoftwareUpdate.Session)" 00:04:11  id:0x1000007b2 [System: BGTask]
    Jan 27 22:46:21 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 348(storeassetd) Released BackgroundTask "com.apple.storeagent.UpdateStaging" 00:03:00  id:0xb000007b5 [System: BGTask]
    Jan 27 22:46:21 Dracirons-Mac-mini.local powerd[26] <Notice>: PID 348(storeassetd) Released BackgroundTask "com.apple.storeagent.UpdateStaging" 00:04:36  id:0xb000007b1 [System: No Assertions]
    Have had major problems with flash crashing the last week or so. Seems like I'm installing a new version of Flash every other day and each is less stable than the last. I'll be SOOOO glad when HTML5 takes over and no more Flash.
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    Roger youre way off base, it has happened to me countless times, confirmed by Apple stores that it is an original email and have spent hours with them both in store and on the phone, have changed my password so many times and two days later it will not give me access.
    Rog if they are guessing my passwords I salute their knowledge of Latin, Greek and random thoughts of mine.
    But I have found the answer. I am buying a Samsung and smashing my IPhone.
    Never again Apple crap.

  • Forgot password, not getting reset email.

    Hey Spotify, Here's the situation:  I have been a happy Spotify Premium customer for many months now. My computer's harddrive was replaced resulting in needing to reinstall Spotify. For the past week I have had Spotify working perfectly on my iPhone and signed in to my Premium account. Once I reinstalled Spotify onto my computer I could not remember my account password. I requested the password but have not recieved the email to reset it for many days. (It is not in a junk folder, I just haven't gotten it) Desperate to get it working, I signed in through Facebook. I think by doing this I have mistakenly opened a new account seperate from my old Spotify account. It does not have any of my playlists from my phone or any of my saved music on it. I thought if I signed up for Premium again on my computer account the info would be transfered from my iPhone. I think I stupidly signed up for two seperate Premium accounts and am now stuck paying for it on the account I cannot access because I lost the password and Spotify isn't responding to me.  Why have I not receieved the email to reset my password? How do I access my account that isn't through FB? Can I cancel one of the accounts and get my money back for the Premium I have just mistakenly signed up for? (or could I put it towards a month in the future on the right account?) Customer service has not responded to me so I hope to get answers from this. I wish Spotify has a customer service phone number. PLEASE HELP!  Thank you, Sarah

    Hi @Meredith,
    Three days ago, I left home for the united kingdom. When i arrived here, I couldn't go on my main spotify account with my Facebook log in name [snip-mod edit-email] (On forums called L3ibii). So I thought of making a new spotify account to check out if there was something wrong with my main account. I was sliding through options of spotify on my mobile phone and suddenly I misclicked on "link with Facebook", I was like F damm that wasn't the meaning! After that I couldn't unlink my new spotify account with the log in name "[snip-mod edit-email]" (an old hotmail of mine) which I also suddenly noticed afterwards that this new mail isn't [snip-mod edit-email], but [snip-mod edit-email]. So after tons of trying, I noticed how much I screwed It up... I couldn't get on my own email because it is .de and not .com, so in short I entered an invalid email... When I logged in on my Facebook and after chose for log in spotify with Facebook, all my playlists etc were gone. And as name in spotify it said ilnna.. Oh god. So I linked a new account with an existing Facebook social account (in spotify I see for example my FB friends). in the meantime when i was trying to fix this issue by myself, which was with no success, i somehow made a new facebook account with - this time the correct email - "[snip-mod edit-email]", this account automaticly connected to spotify and got me a new spotify account. is it for you guys possible to remove this "[snip-mod edit-email]" called "milma idk" on spotify? I would like to have some kind of system recovery as you can do on your computer.
    So now i'll sum it up:
    1. Could you guys remove this unused account "[snip-mod edit-email]" From spotify?
    2. When i connect to spotify from my original facebook account, i get referred to my new account called "ilnna" with all my playlists removed. When i look my main spotify account up in spotify, i can see it there with my original playlists! but i cant get on it!? So i would like, if it is possible, to have this new email called [snip-mod edit-email] (an invalid email - not possible to log in on it from hotmail.com) which is linked to my facebook account removed and of that to have [snip-mod edit-email] as mainmail for spotify. So i want access to my original account! This is so frustrating to see how I fkn messed it up and to see how dependent you are of the Spotify crew; i see that whatever happens to you from spotify, its not possible to fix it on your own. I hope this is possible for you guys to sort this all out. I will be waiting for a reply from up you guys. Thanks in advance and a happy new year already.
    (ps: at account settings changing email from [snip-mod edit-email] to [snip-mod edit-email] says that this email is already in use... And, when I entered spotify with an invalid email, why didn't spotify ask, when I misclicked on "link this spotify account with Facebook" if that email is legit or not... Everyone is a human and making mistakes is normal. I am used to automatically type .com and forgot this email was .de, so that is my own stupid mistake back there, I agree)

  • Email password keeps getting dropped

    This is annoying but on my Q10 the unit keeps losing my email password and I have to go to setting and continue reentering it.
    This is really annoying!
    How do I stop this.
    It happens about maybe once or twice every few weeks.
    I check the Q10 for email and it says it can not connect to my email server.
    So I reenter the password.
    Comments?????

    when you switch to wifi earthlink requires a different server and that could be the reason for it
    best solution IMO is to use Outlook.com and have it fetch your emails from earthlink or have earthlink forward them to outlook.com
    nice feature is you wont lose any emails, get a better way to do email and can you Outlook program to connect to Outlook.com. that way you can backup emails, sync contacts and even sync calendar. Your device is able to active sync to get your emails and works a lot better than POP or IMAP
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.
    SIM Free BlackBerry Unlocking FAQ
    Follow me on Twitter @knottyrope
    Want to thank me? Buy my KnottyRope App here
    BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

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