Password Manager and Fingerprint Software Failure

Hello,
I'm getting these errors when I start Password Manager 4.2
And Fingerprint Software 5.9.8
This errors happened after an update of both applications. I tried to deinstall both an reinstall old versions but still getting this errors.
My Thinkpad:
X61T, Win7 64 SP1

Hello mate,
Have you activated the TPM chip in the bios ?
Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.
ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.
ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

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Hello All, I have a Thinkpad E550, bought by the end of last year, and it came with Fingerprint Manager 4.5. I also wanted to use a Password Manager, so I downloaded the CSS version 8.3. Both are working, but they can't see each other. Anyone can help me with that? Best Regards,

Hello mate,
Open Client Security Solution. on the top left corner you can see a button Advanced click on it and then Reset security settings.
See how it goes.
Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.
ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.
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After installing Lenovo Updates an unknown USB device appeared in device manager. Per the instructions of a Lenovo support person I performed a system restore to a time prior to the updates. After doing that the Lenovo Toolbox and Fingerprint software would no longer work. I tried another system restore back to the latest date and that did not solve the problem. I also tried reinstalling both the Toolbox and the finger print software and they still won't work. When I try to launch either of those apps I get an error message saying that they have stopped working and that the system was checking online for a solution, with no result. It's my impression that the system restore screwed up something in the OS or the system registry that is a dependency for those two programs. The only suggestion Lenovo support could give me is to re-image the system. I would prefer to find the cause and fix that rather than reload the entire system. I would love to know what could cause these two programs to stop working when the other Lenovo utilities seem to work fine. Any help with this would be greatly appreciated.

Which version of the tool box are you using?Mine would not open after installting updates but after installating the latest version its working fine
http://www-307.ibm.com/pc/support/site.wss/MIGR-73783.html
Cheers and regards,
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I am a volunteer here. I don't work for Lenovo

Desktop manager and Desktop Software

Is there a differnce bewteen desktop manager and desktop software? I'm trying to find a link to download desktop manager. I was told by t-mobile tech support to run application loader and I need desktop manager in order to run that application. The reason why i need to run the application is that my firewall setting is enable with the 'lock' icon and it's preventing me from running applications that need to connect to the internet. I was told that running application loader would remove the lock icon so I can disable the firewall setting.
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OK...so those instructions are...well...dated...they indeed are for the full Desktop Software. Basically they have advised you to update your BB OS to the latest version in the hopes that the lock on the firewall will be removed. They did discuss the backup, but I actually prefer to take a manual backup first, then let the automatic one go, but I still have that manual one just in case.
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Anyway, there are other possible causes, but it's not necessarily wrong to follow those steps...it's just that they may or may not work...and before you ask, it's impossible to tell you, at an internet distance, anything at 100%.
If you prefer, here's a different method to update your OS:
From a PC, you can install any OS package to a BB via this procedure:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. You can even use a different carriers OS package by simply inserting, between steps 1 and 2, the deletion, on your PC, of a file named VENDOR.XML. Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure. You will also first want a clean and complete list of all of your add-on apps, including the source of them and activation keys.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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I recently rebuilt my x201 Laptop, installed Windows 7 Ultimate x64 and ran the Lenovo automatic update tool. I now have something called Intel Management and Security software which I neither want nor need.
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Do you mean Intel AMT? i frequently have that popping out too. Not sure if you can permantly prevent it from showing up, but the bios has an option that disables this functionality. It doesn't matter if you have mobile broadband or not, it is just a hardware for coporate IT administrators to easily handle the thousand of company laptops around the world.

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Thanks John

Hello mate,
Have you activated the TPM chip in the bios ?
Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.
ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.
ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

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Hi,
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After uninstalling/reinstalling office, removing printers, addins, templates, etc I have discovered that the problem goes away when I exit the Password Manager application.
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Im having this Problem with my Mouse on Video games and other Applications!
I was going to try to do what you stated fixed the problem at First
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Message Edited by mmarin on 02-13-2009 10:44 AM

Hello, The most common thing to do after an update that results in issues is to perform an OS reload. Sometimes, the update processes have errors and such...with a reload often curing the issues. The official methods, which will be controlled as to what exact OS versions you are offered:http://supportforums.blackberry.com/t5/BlackBerry-10-Functions-and/How-to-Reload-your-Blackberry10-O...The unofficial methods, which are cleaner, and allow you to choose an OS version that perhaps your carrier (or whoever it is controlling your offers) has been slow to approve:http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...http://forums.crackberry.com/bb10-leaked-beta-os-f395/bb10-os-archive-943672/Of course, before you started anything, hopefully you already took a good backup via LINK, a manual copy of your Device Memory to your PC, and full documentation of your configuration (account credentials, added apps, configurations, etc.). Sometimes, restoring from a backup returns to the device the very corruption one needs to eliminate, and reconfiguring from scratch can resolve that. Good luck!

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I have just installed Client Security Solution for windows 7, 64bit.
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hey jamesnb,
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My Kaspersky Password manager and a whole list of things I use daily have been disabled. I want to go back to my older version of Mozilla. How do I do that.

I want to go back to the older version of Mozilla. The new version does not support alot of the programs that I used daily, like my Kaspersky Password Manager (which is essential), I can't remember all of my usernames and passwords. If I can't use this feature, then I don't want the new version. How do I go back to the older version? Otherwise, I'll be forced to use Internet Explorer.

Due to security vulnerabilities, rolling back to Firefox 4.0.1 is not recommended. Firefox 3.6.18 would be the safer choice.
Here's the process to roll back:
First, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Next, download and save Firefox 3.6 to your desktop for future installation. http://www.mozilla.com/firefox/all-older
Close Firefox 5.
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Unless you have installed an incompatible add-on, Firefox 3.6 should pick up where you left off. If there are serious issues, please post back with details.
Note: I haven't actually tried this myself!

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Mr. Clooney

Well, i have made some investigation, this Password Manager has add-on DLL's for IE 32bit and it has same 64bit DLL's on my disk aswell. But problrem is, these add-ons are registered only in 32bit IE, not in 64bit IE. I can see it in list of Add-ons, i have included attachment from IE32bit, there are 2 Lenovo add-ons. If i open same in IE64bit, its missing there. But i have no idea, how to register these add-ons manually, because these DLL's are on my disc in both versions (32 and 64 bit aswell), only registration in IE is missing.
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Attachments:
IE32bit.jpg ‏128 KB

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Thanks for writing about your experience.

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Does anyone know how to make password manager recognize the password field in hotmail? Is there any way to manually add a website to password manager? I can seem to find one.

Hello mate,
Password manager doesn't work with Hotmail. Probably a compatibility problem. You can't do much about that, you can create a scratch pad if your are afraid to forgot your password but that's almost it.
Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.
ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.
ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

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Last pass password manager and auto form filler have disappeared from my tool bar. How do I get them back or do I have to start all over again.

I am using Windows Vista. Both LastPass and the auto form filler have disappeared from my toolbar. Is there a way to retrieve this information or do I need to start again?

Do those extensions still show as installed in Tools > Add-ons > Extensions?
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Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
*https://support.mozilla.org/kb/Profiles
New files will be created when required.
See "Corrupt extension files":
*http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
*https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to check if there is a compatibility update available.
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*http://kb.mozillazine.org/Corrupt_localstore.rdf

Password Manager and Fingerprint Software Failure

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