Password Manager and IE9 RC

Hello, Installed the latest version of Client Security Solution and Password Manager does not work at all. I'm using IE9 RC 64 bit but also tried it out on Firefox and does not work. I'm running Win 7 64bit.
When I went to update my software Lenovo did recommend a patch for Password Manager 64 bit but nothing's working. Is there a fix/workaround to get it working in a 64 bit environment?
Thanks John

Hello mate,
Have you activated the TPM chip in the bios ?
Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.
ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.
ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

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BUG: ThinkVantage Password Manager and Word 2007 (possibly just on Windows 7)

Hi,
With MS Support I have just been working though a problem with Microsoft Word 2007 on Windows 7 with Client Security Solutions 8.3 (which is Windows 7 compatible).
The problem is that in Word 2007 (and therefor emails in Outlook 2007) I cannot select text after pressing the Enter key for a new line.
After uninstalling/reinstalling office, removing printers, addins, templates, etc I have discovered that the problem goes away when I exit the Password Manager application.
I have tried adding winword.exe as an exception but that doesn't help. For now I have had to stop the Password Manager loading on startup.
Could Lenovo please advise with a fix for this issue.

Im having this Problem with my Mouse on Video games and other Applications!
I was going to try to do what you stated fixed the problem at First
The document suggests changing some registry values to
disable this high resolution behavior. Thus I did just
that and added the following 2 entries to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\HID\Vid_x
xxx&Pid_yyyy\<instance_ID>\Device Parameters
VScrollHighResolutionDisable = 1
HScrollHighResolutionDisable = 1
However i cant seem to find
VScrollHighResolutionDisable = 1
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Am i suppose to Create them? Are they Dwords? or what If anyone could please message me on Skype Aaronroy12 if you have a Solution because i looked into everything under HID and
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CSS - Password Manager and Firefox 6.x

I have just installed Client Security Solution for windows 7, 64bit.
I have Firefox 6.0.1 installed. Everytime I start Firefox, I have the following message:
"TypeError: Components.classes[TvtPwmComponent_CID] is undefined"
Apparently, this is the Password Manager extension which does not work in Firefox version 6 or above. Is there any updates for this or I just disable it?
Any idea is appreciated.
JN

hey jamesnb,
currently there is no patch for FF 6.0.1 (sorry about that). Only thing i can recommend is to disable Password Manager for the time being.
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Password Manager and Fingerprint Software Failure

Hello,
I'm getting these errors when I start Password Manager 4.2
And Fingerprint Software 5.9.8
This errors happened after an update of both applications. I tried to deinstall both an reinstall old versions but still getting this errors.
My Thinkpad:
X61T, Win7 64 SP1

Hello mate,
Have you activated the TPM chip in the bios ?
Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.
ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.
ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

CCS Password Manager and Fingerprint Manager compatibility problems

Hello All, I have a Thinkpad E550, bought by the end of last year, and it came with Fingerprint Manager 4.5. I also wanted to use a Password Manager, so I downloaded the CSS version 8.3. Both are working, but they can't see each other. Anyone can help me with that? Best Regards,

Hello mate,
Open Client Security Solution. on the top left corner you can see a button Advanced click on it and then Reset security settings.
See how it goes.
Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.
ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.
ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

My Kaspersky Password manager and a whole list of things I use daily have been disabled. I want to go back to my older version of Mozilla. How do I do that.

I want to go back to the older version of Mozilla. The new version does not support alot of the programs that I used daily, like my Kaspersky Password Manager (which is essential), I can't remember all of my usernames and passwords. If I can't use this feature, then I don't want the new version. How do I go back to the older version? Otherwise, I'll be forced to use Internet Explorer.

Due to security vulnerabilities, rolling back to Firefox 4.0.1 is not recommended. Firefox 3.6.18 would be the safer choice.
Here's the process to roll back:
First, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Next, download and save Firefox 3.6 to your desktop for future installation. http://www.mozilla.com/firefox/all-older
Close Firefox 5.
You could install Firefox 3.6 over it (many have reported success) or you could uninstall Firefox first. If you uninstall, do not remove your personal data and settings, just the program.
Unless you have installed an incompatible add-on, Firefox 3.6 should pick up where you left off. If there are serious issues, please post back with details.
Note: I haven't actually tried this myself!

Password Manager and IE8 fails with CNN website

Whenever I go to www.cnn.com, Internet Explorer 8's browser consistently crashes. After looking into the problem, I discovered that Lenovo's Password Manager is causing the crashes. I have duplicated this issue on at least 10 Lenovo laptops. Everytime I exit from Lenovo's Password Manager, the issue resolves with IE8 and www.cnn.com.
The latest patch for Lenovo's Password Manager does not resolve this issue. Since IE8 is my preferred browser and www.cnn.com is one of the sites I use the most, I sure wish someone at Lenovo would address and fix this issue.
Mr. Clooney

Well, i have made some investigation, this Password Manager has add-on DLL's for IE 32bit and it has same 64bit DLL's on my disk aswell. But problrem is, these add-ons are registered only in 32bit IE, not in 64bit IE. I can see it in list of Add-ons, i have included attachment from IE32bit, there are 2 Lenovo add-ons. If i open same in IE64bit, its missing there. But i have no idea, how to register these add-ons manually, because these DLL's are on my disc in both versions (32 and 64 bit aswell), only registration in IE is missing.
Lenovo T440s, 20AQ0067MC, Windows 8.1 Pro x64 UEFI, Samsung 840 EVO SSD 250 GB, 8 GB RAM
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Attachments:
IE32bit.jpg ‏128 KB

T510 Thinkvantage password manager and hotmail

The thinkvantage password manager seems to recognize passwords in some sites but not others. Most notably, no matter what I do, it does not seem to recognize hotmail, so no option ever comes up to add the hotmail password to the password manager when I log in to hotmail.
Does anyone know how to make password manager recognize the password field in hotmail? Is there any way to manually add a website to password manager? I can seem to find one.

Hello mate,
Password manager doesn't work with Hotmail. Probably a compatibility problem. You can't do much about that, you can create a scratch pad if your are afraid to forgot your password but that's almost it.
Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.
ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.
ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

Password manager and biometric authentication

My local pharmacy uses a fingerprint scanner (via USB, I think) as a part of their authentication. So, I'm guessing they're probably okay. I think just about any two-factor authentication is better than none, though.
I'm not a HIPPA compliance consultant, though, and I didn't even stay at a Holiday Inn Express last night, so take it for what it's worth.

Hi James,
I can't speak for other password managers, but Keeper is a zero-knowledge security provider and HIPAA compliant (we offer biometric authentication as an option). You can get more IT compliance info on our Business Features page.
Mike

Last pass password manager and auto form filler have disappeared from my tool bar. How do I get them back or do I have to start all over again.

I am using Windows Vista. Both LastPass and the auto form filler have disappeared from my toolbar. Is there a way to retrieve this information or do I need to start again?

Do those extensions still show as installed in Tools > Add-ons > Extensions?
If not then it is possible that there is a problem with the file(s) that store the extensions registry.
Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
*https://support.mozilla.org/kb/Profiles
New files will be created when required.
See "Corrupt extension files":
*http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
*https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to check if there is a compatibility update available.
You can also check for problems with the localstore.rdf file if toolbar buttons are missing.
*http://kb.mozillazine.org/Corrupt_localstore.rdf

I installed KeePass Password Manager and subsequently uninstalled it. KeePassFox is not configured keeps popping up. How do I get rid of it?

I don't have anymore info

Check to see whether you have an add-on that wasn't removed when you did the main uninstall.
orange Firefox button ''or'' Tools menu > Add-ons, Extensions category
There should be a Disable and a Remove button for most extensions.
Any luck?

If I enable the password manager..do I still need to login to each and every individual site or does the password manager do it for me?

Just looking for more details about the password manager and in what ways would it benefit a person..

The build-in Firefox password manager only stores the names and password. You will still have to sign on manually on each website that requires authentication.
See also:
*https://support.mozilla.com/kb/make-firefox-remember-usernames-and-passwords
*http://kb.mozillazine.org/Password_Manager

"Message Center" and "Password Manager" stay on top after Boot-Sequence

Hello,
when I boot my system the "Password Manager" and "Message Center" start automatically. The windows used to disappear after the start sequence, but do not any more.
Both the Info-Window (Password Manager) and the empty Message Window (Messsage Center) stay on top of the desktop.
It's absolutely annoying clicking both windows away each morning....
Is there any help?
Regards - Oliver

Hello,
when I boot my system the "Password Manager" and "Message Center" start automatically. The windows used to disappear after the start sequence, but do not any more.
Both the Info-Window (Password Manager) and the empty Message Window (Messsage Center) stay on top of the desktop.
It's absolutely annoying clicking both windows away each morning....
Is there any help?
Regards - Oliver

How Can I Uninstall Thinkvantage Password Manager?

How can I uninstall or disable this without compromising my fingerprint reader?
Failing that, how can I remove an application so Password Manager no longer tries to "help" me with its password?

I've just upgraded to Windows 7, and I've yet to activate the Client Security software, so I can't be specific on what may have changed from Vista.
In the Vista version of Password Manager, I recall there was an "Options" or "preferences" item in the menu bar of the program. Within the options then displayed, it was possible to switch off the manager's recognition of Windows programs' password entry, or for internet browsers' password entry, and maybe one or two other classes of programs. So in your case, switching off recognition of all Windows programs might do it.
Oh, one more thing: I'm pretty sure both Password Manager and the Fingerprint Manager are dependant on the Client Security Solution (CSS) software package installation, since the latter contains the bits and pieces of the framework that connects them all together with the "Trusted Platform Module" (TPM), the hardware encryption device that's soldered onto the main board of the notebook, as well as the biometric hardware.
Since the CSS has these dependencies (while using the TPM drivers provided in Windows), it's really an all-or-nothing proposition: either you use it, or you switch entirely to another security suite solution vendor such as UPEK, who will use their own security framework, password manager, and fingerprint software.
Windows 7 is significantly more flexible than Vista here: for instance the UPEK security suite uses the "Windows 7 Biometric Device Framework", meaning that any hardware device with drivers for that framework will work "out of the box" with the UPEK security suite, while Vista still depends on manufacturer's device driver kits--e.g. with Vista, the UPEK suite will only support UPEK fingerprint hardware, not the Authentec devices installed on some Thinkpads.

Password Manager won't save Logons under Win 7

T61p win7 pro 64 bit . Just installed CSS and fingerprint software. Everything sets up and the fingerprint reader allows me to log on. Try to set up a fingerprint log i.e. quicken on in Password Manager and it does NOT save.
Asks if I want to. Create a name etc. but nothing saves.???
Solved!
Go to Solution.

Fixed!!! Went back into the dir: swtools/apps/fingerprint and noticed a second file named updater. Ran, rebooted.
Works. Never would have seen unless I went back.

Password Manager and IE9 RC

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