Password Manager-problems

I have serious problems with my password manager. I can't no longer get into it because it doesn't recognize my fingerprint or my windows password. And when I start the computer it says my windows passwords has been changed and I need to type them in to syncronise with Client Security Solution. BUT when I type it in to Password manager it doesn't recognize it. And if I try to use the fingerprint I registred it says no fingerprint has been registred - which isn't true. I have deleted and registred them several times.
And after a while (from 5 minutes to two hours) the computer stops working and I have to shut it down on the on-button and some of my works doesn't get saved so in reality I can't use my brand new computer (two weeks old) and have to use my old Sony...I don't know how to get around the problem?? I'm not very good at comupters but with instructions I can do a lot!

Hello mate,
Open Client Security Solution. on the top left corner you can see a button Advanced click on it and then Reset security settings.
See how it goes.
Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.
ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.
ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

Similar Messages

SL 500 problem with Password Manager

Hallo,
I changed my password for windows account and now, when the windows turn on clinet for password man. ask me to put new password for my windows account. I put the new password, but the client manager says, that it is wrong password.
I allready uninstal and instal the manager for my computer, but I still have the same problem.
What should I do, do fix this and use the client pass. man. normally?
Thanks for your help
Lenovo SL500 Intel Core 2 2.00GHz 1x2GB RAM 160GB
NVIDIA GeForce 9300M 256MB

Hi,
try to write down your password into notepad and then copy-paste it to the Password amanger window.
It might be posssible, that you are using multiple Keyboard langages, as when Password manager is used, then it might switch the keyboard layout.
Let me know, if this works.
Cheers

Thinkvantage CSS Password Manager Import Problem

Good morning,
I have run into a bit of a problem.
Backstory: About a month ago my HD crashed on my T61, and since I was thinking about upgrading to Win7 Professional from XP Pro SP3, it seemed like the perfect time since I had to do a clean install anyway. Just before the crash I backed up everything on the HD to a backup drive including the previous version of CSS and password manager.
Present Day: I have managed to upgrade to Win7 Pro, reinstall all of the applications, documents, etc, and install the latest version of CSS that works with Win7 Pro 64bit. Everything is working fine including Password Manager.
I have found the .PWM file on the backup drive and attempted to import it to the new version of PWM. It keeps asking for a password. I have tried every password (including system password) to no avail.
Can someone assist me in finding a work around or a way to import this file? There are too many entries in this file that cannot be re-created from memory.
Thank you in advance.

Thanks for the suggestion. There is one thing I need to clarify: I did not export the backup from the older version CSS Password Manager (8.30.0045) but was trying to use the .pwm file from its data folder in my backup archives. I tried what you suggested, re-installed the older version (the oldest I could find from Lenovo website, CSS 8.30....), then there were two options I was facing: import the *.pwm file from the back (even though it was not originally exported), I was asked import password, for which I tried every possible one I've used before but none worked. Then I directly put the *.pwm file into the same path location %user%\AppData\Roaming\Lenovo\Client Security Solution and hoped the older version will be able to pick it up upon opening. No, it did not. Even more strange things, it asked for my password and then disappeared without giving either the password manager GUI or any error.
Then I did what you said to clear the TPM in the BIOS and got no luck of anything different.
Any other advice is highly appreciated!

Problem with Client Security Password Manager won't let me open it?

Win7
32-bit
IE-10
Client Security Password Manager 8.30.0057.00
It allows me to save passwords.
It will not allow me to get into the program to check/edit/delete the password info.
Fingerprint software 3.3.2.43 is working correctly.
Also does not let it auto-fill.
Have tried un-installing and re-installing.
Please advise.
Thanks!

Hi
You could try the new password manager.
http://support.lenovo.com/en_US/downloads/detail.page?&DocID=DS031504
Or you could try to delete all the files,
Find Client Security Solution in user profile folder (Search hidden), and delete them all.
And restart system.
Before doing this, remember to export passwords

CCS Password Manager and Fingerprint Manager compatibility problems

Hello All, I have a Thinkpad E550, bought by the end of last year, and it came with Fingerprint Manager 4.5. I also wanted to use a Password Manager, so I downloaded the CSS version 8.3. Both are working, but they can't see each other. Anyone can help me with that? Best Regards,

Hello mate,
Open Client Security Solution. on the top left corner you can see a button Advanced click on it and then Reset security settings.
See how it goes.
Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.
ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.
ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

Fingerprint Reader access to KeePass (from a Thinkpad with Password Manager)

The goal: secure, convenient, automated login to password-protected sites
KeyPass is a great open-source program for secure creation, storage and use of login passwords and other information. With a plugin called KeeForm, it allows very convenient automatic login to password-protected sites by clicking on a KeePass entry. To preclude unintended access to all of your secure information, it is wise to close Keepass after each use, or set Keepass to lock when minimized. But this is less convenient, because a long secure master password then has to be entered before each use of Keepass.
Using a fingerprint reader to enter Keepass can be a big time saver while retaining security. Capacitive swipe fingerprint readers can be very secure, provided they operate through equally secure software. They are available as USB units, or integrated into some keyboards and notebook computers, for example some Lenovo ThinkPads.
Unfortunately, set-up can be a challenge and there may be disadvantages even after the best workable interface between KeePass and a particular biometric system. This example uses the integrated fingerprint reader and software on a Lenovo ThinkPad X61.
The problem: getting secure fingerprint software to use KeePass
ThinkPads can use Lenovo fingerprint software alone for start-up into Windows, but they need additional layers of software (Client Security Solution - CSS, and Password Manager - PM) to work with other programs including KeePass. PM uses CSS security functions.
Cautions about Lenovo CSS:
1. Some organisations advise against CSS because of problems including clashes with antivirus programs. See http://www.ncsu.edu/antivirus/lenovo/ and
http://prowiki.isc.upenn.edu/wiki/ThinkVantage_Software_Under_Windows_Vista
These bugs may have been fixed over time - but install at your own risk!
2. CSS and PM introduce their own system overheads which may slow some operations.
3. Once tried, CSS may not simply be inactivated while restoring basic fingerprint start-up into Windows. The X61 at least insists that CSS be reactivated for any fingerprint function. If you try a Windows system restore to a time before CSS was first activated, you may experience the ‘blue screen of death'. The security chip evidently regards your desire for a past configuration as a security breach. With luck you may ‘live again' if you can log into Windows in Safe Mode to undo the attempted system restore. After that, I reactivated CSS. I was not game to try uninstall after inactivation of CSS - but see the ncsu link above.
Having decided to accept the ‘risks' of activating CSS and PM, you may want to try PM for all password management. For me it would not recognise some internet logins, could not complete auto-submission in others, and did not allow the manual adjustments that make KeePass so versatile. Unfortunately PM help is very limited. There is no current user manual (old manuals up to v1.4 available on the web do not match the properties of the current v3 of the software). KeePass (or the KeeForm plugin) also struggles with some sites, but it works much better overall. Help on KeeForm plugin syntax is limited, but otherwise KeePass help is great.
So we really want the fingerprint reader (via PM) to work for KeePass master password entry.
This is not so simple for five interacting reasons:
(i) It is tricky to register KeePass in PM;
(ii) PM then gets confused by ‘hidden' entry of a master password during fingerprint login to KeePass, and repeatedly tries to save ****** as a changed master password;
(iii) PM also tries to automatically register each entry opened for editing within KeePass;
(iv) PM tries to automatically register other logins even if they are managed through KeePass.
(v) Your KeePass records are now only as secure as your PM login (which is likely to be your Windows login).
The solutions: or workarounds at least
The best workarounds I could develop for these five issues were:
(i) To register KeePass in PM, first ensure that PM is running (icon in the system tray). Then launch KeePass, click the login window box for unobscured password display (three blue dots turn black), enter the master password and click OK to start KeePass as usual.
If PM does not offer to save an entry for KeePass by this stage, try ‘plan B'. Open a window to edit an entry in KeePass, then click Cancel. PM seems to recognise this more readily as a login window and may offer to create an entry. Accept the offer, and name the entry KeePass. Then open PM to edit the saved entry. You will have to edit several fields to achieve an effective PM entry for KeePass:
The title field must be "Open database - database.kdb", to match the title of the KeePass login window.
The file name field should show the full path to KeePass.exe (something like C:\Program Files\KeePass\PeePass.exe depending on your installation).
The login and password data field is accessed by double clicking the entry. It will need to show only your KeePass master password (in the unobscured text view). In login and password data, delete each line of unwanted text until you get to the final password line (shown as *****), and edit this line to provide your master password.
In the Advanced tab, select auto-fill and auto-submit and the desired security level [see (v) below]. Then select OK to get to the PM front window, and File - Save Changes, then Exit.
Now when you close and re-launch KeePass, PM should automatically intervene (requesting a fingerprint to complete the KeePass login if you selected that security level. Select ‘No' when PM asks to change the password [see (ii) below].
If you had no luck, try ‘plan C'. Close KeePass completely, then launch it again to open the login window. Then right-click the PM icon in the system tray, open the ‘Type and Transfer Tool', click the box for unobscured password display, type in the KeePass master password, drag the cross-hairs to the password field in the waiting KeePass login window, and release the password there. Click OK to start KeePass as usual, then click OK to close the PM transfer window. If there is still no KeePass entry in PM, check that KeePass has not been included in the PM excluded programs list. If this sequence does not work, reboot and check again. Failing all else, any entry that PM succeeds in making from any login page can be edited to an effective KeePass entry by editing fields as described above for ‘plan B'.
PM (v3.00) can be coy to associate initially, but it will accept KeePass (v1.14) as a password-managed program, and thereafter it reliably succeeds to auto-submit the KeePass login after some help described in (ii) below.
(ii) Having sent the correct master password to the KeePass login window, PM becomes confused by the ‘hidden' text now in the password field, and offers to change its record of your KeyPass master password to ******. You can manually select ‘No' in the PM changed-password dialogue box that appears every time you use PM / fingerprint for KeePass login. But Beware: if you ever accidentally select ‘Yes' (the default) your KeePass master password record in PM will be changed to ******. This can be edited to provide the correct password again, but it is more than a minor pain in the AR5E. Unless you know (or have a backup of) your KeePass master password you just lost access to your KeePass database!
To avoid this big nuisance and risk, you can set up to restart KeePass for each use from a desktop shortcut (instead of minimising it to the system tray) and have the shortcut run a batch file with vbs scripts that send the ‘No' message to PM automatically.
Here is an example batch file, with corresponding vbs scripts. You can make all these files using Notepad and save the files with the names indicated, into the KeePass program directory (C:\Program Files\KeePass in this example).
KeePass.bat (This launches KeePass and tells PM v3 not to change the password. Caution: If Lenovo changed PM program design in future, the effect could change; the batch file might send {TAB}{ENTER} keystrokes to another open window on your computer):
C:
cd\
cd "C:\Program Files\KeePass"
start " " "C:\Program Files\KeePass\KeePass.exe" "C:\Program Files\KeePass\Database.kdb"
start /w Sleep.vbs 1
start /w AppActivate.vbs
start /w SendKeys.vbs
Sleep.vbs (provides a short delay to open the ThinkVantage dialogue window, otherwise the following scripts fail because they are sent too soon):
Wscript.Sleep Wscript.Arguments(0) * 1000
AppActivate.vbs (puts focus on the ThinkVantage Password change dialogue window so that Tab and Enter commands are not sent elsewhere with undesired effects):
CreateObject("WScript.Shell").AppActivate "ThinkVantage Password Manager"
SendKeys.vbs (sends a ‘No' response to the PM request to change its KeePass entry):
CreateObject("WScript.Shell").SendKeys "{TAB}{ENTER}"
Please substitute ) where you see smileywink: in the vbs scripts above - I can't get this forum window to stop automatically translating the " ) sequence of text (without a space) as an emoticon.
This batch file approach should work with additional startup switches for KeePass, for example the /backup.path: switch used by ‘another backup' plugin (or you can use the db_backup plugin that works from the KeePass.ini file). Quotes are needed around any entry with spaces. But some things that ‘should work' such as just writing "KeePass.exe" instead of the full path in line 4 of the batch file do not give the same outcome for me. This may be an effect on timing of the switch of focus between windows - so if you strike a problem it may be worth experimenting with the delay time set through the sleep script.
If you set KeePass to lock when minimised, you will have to deal manually with the PM changed-password dialogue every time you re-access KeePass. So it is simpler to close rather than minimise KeePass after each use and restart it when needed, via the batch file.
(iii) You have to tell PM ‘No' whenever it offers to save an entry that is edited in KeePass. This is less of a nuisance, because entries rarely need to be edited once set up in Keepass. There is no way to turn off this requirement. If you select ‘Never' it will prevent use of PM and therefore fingerprint entry to start KeePass (not just the edit window).
(iv) Turn off internet login within PM. This will leave all internet logins to KeePass. Unfortunately you can not set PM to only allow a single program login (KeePass), but you can set it to exclude specific programs, so do that for other programs that you access via KeePass.
(v) Finally, set PM security within CSS so that a fingerprint (or a password if the fingerprint reader fails) is needed every time PM is launched (not just once per boot). Similarly, set KeePass security this way within PM. Otherwise (if you set the requirement to once per boot) your passwords are open to inspection while you are away from your booted computer.
Caution: How secure is your Windows login password? Most likely this is also your PM login password, so it now allows access to your KeePass database! Make sure that it is a unique, secure and preferably memorable password.
How close are we now to the desired combination of security and convenience?
Click on the KeePass shortcut to the batch file given above, swipe the fingerprint, wait while CSS works, then click on the relevant Keepass entry to access any password-protected site or application in your Keypass list - great convenience.
Security is very strong - both KeePass and PM are extremely secure unless you use a weak or insecure master password or select less secure settings.
Starting (or opening a locked instance of) KeePass without the batch file given above requires a couple of extra carefully-placed clicks in the process to tell PM not to mess up its entry for KeePass, then to complete KeePass startup. This is less convenient, and a mistake could prevent future database access - so the batch file method is recommended.
A final caution (while enjoying secure & convenient logins):
Beware - fingerprint access is so convenient that you may forget your master passwords! Eventually they will be needed! You may click the wrong button in PM, suffer a faulty fingerprint reader or change computers! Then you must recall your master passwords before you can access your password file (and possibly your computer). This could be devastating: loss of all secure password information in KeePass and PM (and possibly loss of all information on a protected computer drive, not to mention need to pay for a computer motherboard and HDD replacement). So:
1. Choose very secure but ‘unforgettable' master passwords for KeePass and computer (PM) access.
2. Always set up a secure master password as an alternative to biometric authentication (in case of a faulty fingerprint reader).
3. Keep your password database backups, and your separate master password backups, in another secure (preferably encrypted) but accessible location!
Program versions tested:
KeePass v1.14 (v2 betas not tested) with KeeForm v2 and DB_Backup v1.14
Lenovo CSS v8.20 with PM v3.00
The solutions were tested in November 2008 on a Thinkpad X61 running Windows Vista Business. The tricks to interface with KeePass can vary between fingerprint programs (search the KeePass forum).
Message Edited by r_g_b on 11-03-2008 07:01 PM
Message Edited by r_g_b on 11-04-2008 12:00 AM

I'm reviving quite an old topic here, but I have been unable to find any other good information on this. I currently use the latest version of Keepass v2.23 and have Lenovo Passoword Manager v4.3 installed on my new W530 laptop. I can't get PM to recognize any passowords at all, in web browsers or in windows application.
In PM the only thing I can do is create folders and secure notes. My fingerprint software works great for automated logins to windows. Does anyone have any experience with using the fingerprint reader with a windows application like Keepass?
How can I get the Password manager to do ... anything? Recognize a password in windows or a web browser?
I'm open to any other software to be used or I can write scripts if necessary to accomplish this. It doesn't seem like this should be so difficult, but from what I've learned about Lenovo so far, is that nothing is easy. After trying to get battery charge thresholds working proplery in Windows 8, I've already lost faith in a company that I thought had a great reputation.

This Nightly feedback, Steganos password Manager drop and drag functionality no longer works after last update.

Cut and paste still works but the drop and drag so longer works.
This for Nightly Beta 64 bit.

I too have the problem: W7 64 bit. Drag and drop worked until yesterday when I "upgraded" to FF v 26.0 - I can no longer drag passwords etc from my password manager to website fields - a barred circle appears when I try to drag.
I tried pressing ESC (one profferred solution) and also reset FF to no avail.
This is more than annoying: some of my passwords are dozens of characters long and there's no way I can access sites by typing them in! I need a solution, even if it's reverting to a previous version.

Mail server reports invalid login. Retype login and server accepts it. Password Manager selected.

TBird v 24.5 running on W7 and Avast Free AV (up to date) running.
For years TB has been successfully accessing the pop mail account on this PC with Avast, etc...
Recently the provider (Centurylink/Embarqmail) made some changes. I double-checked the settings against their online list of settings. Also went over them with the Tech Support folks on the phone.
Upon opening TB, it goes to check mail and reports back:
Sending of username did not succeed. Mail server pop.centurylink.net responded Auth-status invalid login or password.
Press OK, then select Re-type PW. Enter the same password as I always have, and select Password Manager to remember.
TB will successfully check mail.
Close TB, start it up again, and get the same response. Go though the same motions, and am able to get mail.
Centurylink/Embarq has said repeatedly that I need to contact the manufacturer of TB... They say they have given me all the support and settings they can.
I've tried changing all sorts of settings to no avail.
Hoping that someone out there recognizes this problem and can offer a solution, or give me some items to check to get to the bottom of it.
Thank you in advance for your time.
System details as shown are for the PC I'm using to submit the request, not the PC I'm trying to solve the problem upon.

You can try this:
Open TB, go to Tools/Options/Security/Passwords, and click saved passwords. Select (click) the email with the password issue, and then click remove. Restart TB.
The password prompt comes up. Enter password, check the remember option, and see if that fixes the issue by restarting and seeing if it logs in without issue.

T61p - Please wait while Windows configures Client Security Password - Manager

My T61p system is fully updated, however I continue to get "Please with while windows configures Client Security Password - Manager." and then the computer trys to install
css_manager_vista_tpm.exe
over and over again.
What is the problem here and how can I solve?
How can I contact Lenovo-Thinkpad to assist?
The problem has reoccured even after I did a system restore to an earlier date.
It seems to initiate when I first boot up and then open up "Pictures"
Please help.
Thanks

Well, I take everything back. After removing all password entries and re-installing/rebooting, it worked for a while. But now it is doing it all over again. I tried to call techincal support, but they then said I would have to pay for software support and they only support hardware, and to re-install the OS. Great, jeez, I couldn't have tried that myself, and that is so simple and takes no time at all (detecing sarcasm yet?)
I do a lot of work for large corporations that are watching the IBM=>Lenovo takeover very closely to see if they are going to drop Thinkpads altogether and go with another laptop vendor. This type of weak support does not bode well. The person I was on the phone with was rude, hard to understand, and even told me there was no place to escalate the call to.
There is no replacement for customer support. It is sad to see no Lenovo involvement in this forum, and don't make the mistake of thinking this is an isolated problem at this time. It is growing.
Though Thinkpads are great Laptops, Toshiba used to have the market, but their support or should I say lack of it led to their downfall and position of leadership loss.
It will be no different if Lenovo continues to act like a machine churner.

Password Manager not working with any internet browsers

I have Thinkvantage password manager installed (v. 3.20.0311.00) on my Thinkpad X201. I am running Windows 7 professional, 64 bit. Password Manager works for all programs except IE8 or Mozilla Firefox (eg. works for Outlook, works for iTunes, etc.). When browsing, the program simply never pops up. It worked previously, and I still have many saved website login details, but it never logs in for me any more and new sites do not activate the program.
I have made sure that the add-on is enabled and I have checked the box next to "enable 3rd party browser extensions" in the advanced tab of internet options. I have also tried resetting internet explorer settings. As mentioned above, this in not only a problem with IE8; it also occurs with Firefox.
Any help would be very much appreciated.
Dr_Rap

Same problem here. I just recieved mine (Win 7 pro 64 bit, X201 Multitouch) last week and password manager not working at all in ANY web browser. It recorded my .net password just fine, but i can't get it to work in IE8. Who pays this kind of money for something that doesnt work?
Fix this Lenovo!

Password Manager 4.6 and 4.7 causes CPU loop in tzres.dll

T510 running Windows 7x64. T510 is in a constant CPU loop with WMIPRVSE consuming the CPU as per Process Explorer. Using Microsoft Sysinterals Process Monitor determine that the cause is constant calls to access tzres.dll. Reboot in clean mode and one my one activate services and startup programs until the loop is observed. It is only observed when Password Manager is started. Do an uninstall of 4.7 and the problem goes away. Start with 4.0 of Password Manager. Each release from 4.0 to 4.5 work fine with no loop. Installing 4.6 or 4.7 cause the loop. All Lenovo drivers and programs are current.
Any ideas? Tom

I'm testing a beta version of Password Manager which has solved the issue that I was experiencing.
W520, i7-2820QM, BIOS 1.42, 1920x1080 FHD, 32 GB RAM, 2000M NVIDIA GPU, Samsung 850 Pro 1TB SSD, Crucial M550 mSata 512GB, WD 2TB USB 3.0, eSata Plextor PX-LB950UE BluRay
W520, i7-2760QM, BIOS 1.42 1920x1080 FHD, 32 GB RAM, 1000M NVIDIA GPU, Crucial M500 480GB mSata SSD, Hitachi 500GB HDD, WD 2TB USB 3.0

Lenovo Password manager W7, XP - is not storing passwords in popup authentization

Hi, I have problem with Lenovo Password manager. In our company we have a lot of pages with popup authentization like this: http://terminal.sws.cz/default.asp?cls=login
Lenovo password manager is not recognizing this type of login. Is there some way, how to fix this? It is the same with type and transfer tool and we don't want to use some other software.
I hope somebody of you can help us. Thx, David.
NOBODY KNOWS SOLUTION, pls?

Make sure that you not run Firefox in (permanent) [[Private Browsing]] mode.
* You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
* To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
* Uncheck: [ ] "Permanent Private Browsing mode"

The saved passwords are not shown in 'password manager'

My firefox browser had saved my password for Yahoo.It logged me in automatically everytime I went to the particular site, without a problem but recently I Forgot my password for yahoo and when I went to the password manager it was empty and did not show anything. I then went to yahoo mail to make sure whether or not firefox still has my password and found out it logged me in just like it did before which means firefox remembers my password but won't show them in 'Password manager'. Pls help me .

There are two elements that are 'remember' points for yahoo web mail.
Depending on what you have clicked in the past, Yahoo.com saves a little file on your device called a 'cookie'. When you 'logged' into the website for the first (or more recent) time, there was a little check box next to the login field and password fields. It probably was checked. this enabled yahoo to save on your computer a 'cookie' so that you are now known by yahoo and others , when you connect ,and when you last looked at their website (and were presented with their advertising, as payment for using their free service), now when you signed out from Yahoo, it remembered the cookie, and not your password. The next time you forgot your password, and clicked 'I forgot my password' at yahoos site, it looked at your 'cookie', then sent you to the correct site for your country or language.. Thats what fouled up before. (Remember , Firefox has not saved your password yet), however, there was a point where you can click update my password), and then FF will save your password to the website you told it to. Auto-Complete is what happens when you fill in your user name, and that also gets stored with your 'cookie'.
J Hope this helps explain the 3 places where your password is kept.
1) Locally on your device in a secure file (IF Master Password is used) based on the domain name you connect to.
2)In a cache file in memory, while the session is active, and refreshed occaisionally, and linked with a 'cookie' from the website.
3)At the Yahoo Web Server and cached internally, to match with the cookie that is stored with your machineID.
-Terriffic

Do any versions of FF support the use of Lenovo's ThinkVantage Password Manager s/w and fingerprint scanner?

Lenovo Edge 15" laptop running Windows 7 (64 bit) and using Thinkvantage Password Manager Ver 3.20.0330 and TouchStrip Fingerprint Sensor (UPEK).
The password manager is to set to restrict logins to websites to fingerprint but when logging into websites I am not given the option to use the fingerprint reader -(the login info stored in the P/W manager is entered and login takes place). I have seen elsewhere that FF 3.6 has problems supporting this combination and wonder if any earlier versions of FF would be suitable or if FF 4 is likely to support it.
Any help would be appreciated

Kent1968
I would recommend, if you have it set, to go to a restore point before you uninstalled the password manager version that did not give you a problem and not use the new version until this bug is resolved.
If the fingerprint light is not showing up, then it is probably not limited to you and I hope Lenovo checks it out.
Too bad the newer version seems to load slowly - I will check it out as well.
jEdgar

Help with Password Management!!!

I am having a problem configuring my OID password management options... the Admin guide says that I can do it through Directory Manager by selecting the server in the left hand pane and editing the data on the password management tab... problem is I have no password management tab... it's not there!
So I notice that I can also use the command line tools to modidy the entry "cn=pwdpolicyentry,cn=oracle internet" directory. I assume that "cn=oracle internet directory" is the top level of my tree... doing a search for anything cn=* from the top level results in three things as follows... none of them are the entry I want:
cn=configset1,cn=metadird,cn=configsets,cn=oracle internet Directory
cn=odipgroup,cn=odi,cn=oracle internet directory
cn=odisgroup,cn=odi,cn=oracle internet directory
OK... so in desperation I attempt to add the entry "cn=pwdpolicyentry,cn=oracle internet directory" and the server says it already exists.
Seems to me there is something messed up with my Directoty Information Tree but I don't know why that would be (I just installed and the install gave me no errors) or how to fix it. Can someone please help???
Thanks
Chris

Querying the password policy entry can be a little bit tricky unless you are very familiar with LDAP. Here's the command that does the trick:
ldapsearch -s base -b "cn=pwdpolicyentry,cn=oracle internet directory" "(objectclass=*)"cn=pwdpolicyentry,cn=oracle internet directory
objectclass=top
objectclass=pwdpolicy
cn=pwdpolicyentry
pwdmaxage=0
pwdlockout=0
pwdlockoutduration=0
pwdmaxfailure=0
pwdfailurecountinterval=0
pwdexpirewarning=0
Kind regards, Wilfried

Password Manager-problems

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