Password not accepted when trying to download updates. Security question answer not recognized.

I have been unable to update my software or downloads for many months now. I try to log in, but it won't recognize my password. When I answer the security question, it will not recognize that answer either. Any suggestions? Thanks!

The best place to go for immediate support or when it's likely you'll need to discussion confidential information about your account is Live Chat at <http://helpx.adobe.com/contact.html?product=muse&topic=using-my-product-or-service> and click on "I still need help…" and then "Chat now".
If that's not an option for you, then please provide a bit more info. Where is the login failure occurring? Are you unable to login to http://creative.adobe.com? Are you able to login to the Creative Cloud desktop app? Is the failure only at the point Muse ask for login credentials at first launch?

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Why is it saying my password is incorrect when trying to download adobe flash?

why is it saying my password is incorrect when trying to download adobe flash?

Hi,
I assume you are trying to update Flash Player on a Mac machine. If so, please use your Mac system ID and password and not the Apple ID (used for purchases on Apple Store) or any Adobe related ID.
Hope this solves your problem.
With regards,
Prabhu

I have PS5 extended and run windows 7 when trying to download updates it tells me that the update failed and the reason it failed was that my serial

Ihave PS5 extended and run windows 7 when trying to download updates it tells me that the update failed and the reason it failed was that my serial is not valid

Updates can be downloaded here:
Adobe - Photoshop : For Windows
If you are still having problems with your serial number you have to contact Adobe Customer Service. We are not to take care of serial number issues.
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
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HT1349 why do i keep getting a error 3259 when trying to download update?

why do i keep getting a error 3259 when trying to download update?

See this Apple Suport Document
iTunes Store reporting error - 3259

Getting error when trying to download update for flash player with OSX 10.91

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There usually is an Adobe flash uninstaller that goes through a process satisfactorily.
Did you get the Adobe Flash update from their
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Also note the extensive info at Adobe link below.
If you are having trouble, or Safari is involved, if
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In System Preferences, find a Flash Player preference
under "Other." Click on the Advanced tab and then "Check
Now" in the Updates section. An available new one
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https://discussions.apple.com/message/21189654#21189654
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http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.ht ml
Hopefully this helps.
Good luck & happy computing!

TS1363 why does Itunes shut down when I purchase songs.also when trying to download updates it fails to update.I am using windows 8

when I purchase songs Itunes shuts down.also when I try to update I tunes I keep getting an error message that says failed to download

I appreciate your response but not sure now if it could have been anything in that answer because.......
This problem appears to have gone away, not sure why but I have a possible theory. This is only a theory on my part as I'm not knowledgeable on the inner workings of Firefox. When I installed Firefox 18 it had all the automatic updating options turned on by default. By the time I turned them all off, I'm assuming it had started to download updates for all the plugins and addons, like java, quicktime etc. etc. etc. even though I hadn't personally initiated those downloads and updates. My theory is that once those downloads had started, even though I had turned off the automatic updating, it was going to continue downloading the updates that had started and was not going to stop until it had done so.
I do not disable the anti-phishing and evil website detection stuff but I seriously doubt the updating for those items would have consisted of 89 megabytes of data but I could be wrong.
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TS4006 When trying to download updates I receive the message "Apple ID has been disabled"

I have tried everything imaginable to figure out this problem. I have changed my password, checked ALL of my profile info, called support. All I get is directed to websites that run me in circles that all end up with the same message. Getting really discouraged!

Have you tried:
- Resetting Apple ID password
- Signing out of Apple ID and signing back in
Also is the correct Apple ID showing up when you try to update the apps?

When trying to download update for iphone the network connection timed out

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Try temporarily disabling any firewalls, antivirus and antispyware utilities you may have running on your computer. Those utilities are often reported as being culprits in this problem.
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HT4539 new apple id won't change when trying to download updates

why won't my apple id change on the main downloading feature for the apple store. my new id is changed under the setting on my phone but when i go to download updates it still has my old id locked in and listed? so i have it changed on icloud and app store/itunes but when i hit the apple store icon on my phone and press update all it has my old id still locked in. how can i change this nothing is working?

Did you update your existing account or create a new one ? If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can download updates to its apps.

How do i change my security questions because I tried changing them through manage account password but to get in i need the security question answers :|

I did as people said to go the apple iD manage account and password and security and to get in i have to answer the security questions but i dont know what they are please help because im trying to purchases something on this computer as it is my first use i need the security question answers

Ok, so I had the same problem. What you should do is, call the
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HT1918 What do I do when Iv'e forgotten my security question answers?

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Go to the Apple ID support page: http://www.apple.com/support/appleid/
There follow the link to the Apple ID FAQ
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Lcked my apple id trying to find my security question answers how can i solve rhis problem?

How can i unlock my apple id account and how am i going to reset my security questions cause i cant find my answers and i do not have apple care here in greece to contact them...

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
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3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions

Password not accepted when trying to download upgrades via Software Update

I haven't been able to download the latest versions of Safari, Quicktime, Java for Mac OS X 10.4, etc. because when I attempt to do so, my password isn't accepted in the verification dialog.
I am 100% positive I'm using the correct password.
What is causing this? How do I fix it?
Replies appreciated.

Hello, see if these help...
Open Access in Utilities, use Keychain First Aid under the Window Menu item, then either check the Password under that item, change it, or delete it and start over.
Then See if this helps...
Mac OS X 10.4 Help, I forgot a password in my Keychain
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh1960.html
Resetting your keychain in Mac OS X...
If Keychain First Aid finds an issue that it cannot repair, or if you do not know your keychain password, you may need to reset your keychain.
http://support.apple.com/kb/TS1544
Mac OS X 10.4: Keychain Access asks for keychain "login" after changing login password...
http://support.apple.com/kb/HT1631

I receive error message "Unable to connect to iTunes store" when trying to download updates to my iPhone4. No problems buying new apps.

I have just started receiving the message "Cannot connect to iTunes store" when I attempt to download upgrades to previously purchased apps. However, I have no problem buying new apps from the iTunes store. No issues with wifi or connectivity. Does anyone have any ideas or fixes? Thanks.

1st. Turn off your phone and back on.
if that does not work, do a reset by holding the on/off button and the home button until the Apple logo comes on.

When trying to download update 7.0.1 it just keeps spinning.

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If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
* Firefox 7.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

Password not accepted when trying to download updates. Security question answer not recognized.

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