Password not accepted when trying to download upgrades via Software Update

I haven't been able to download the latest versions of Safari, Quicktime, Java for Mac OS X 10.4, etc. because when I attempt to do so, my password isn't accepted in the verification dialog.
I am 100% positive I'm using the correct password.
What is causing this? How do I fix it?
Replies appreciated.

Hello, see if these help...
Open Access in Utilities, use Keychain First Aid under the Window Menu item, then either check the Password under that item, change it, or delete it and start over.
Then See if this helps...
Mac OS X 10.4 Help, I forgot a password in my Keychain
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh1960.html
Resetting your keychain in Mac OS X...
If Keychain First Aid finds an issue that it cannot repair, or if you do not know your keychain password, you may need to reset your keychain.
http://support.apple.com/kb/TS1544
Mac OS X 10.4: Keychain Access asks for keychain "login" after changing login password...
http://support.apple.com/kb/HT1631

Similar Messages

  • Password not accepted when trying to download updates. Security question answer not recognized.

    I have been unable to update my software or downloads for many months now.  I try to log in, but it won't recognize my password.  When I answer the security question, it will not recognize that answer either.  Any suggestions?  Thanks!

    The best place to go for immediate support or when it's likely you'll need to discussion confidential information about your account is Live Chat at <http://helpx.adobe.com/contact.html?product=muse&topic=using-my-product-or-service> and click on "I still need help…" and then "Chat now".
    If that's not an option for you, then please provide a bit more info. Where is the login failure occurring? Are you unable to login to http://creative.adobe.com? Are you able to login to the Creative Cloud desktop app? Is the failure only at the point Muse ask for login credentials at first launch?

  • Password not accepted when trying to log off another user

    Sometimes I want to shut down while another user is logged in and it asks for admin password. I type in correct password and it says it is invald. Password works the rest of the time. Any suggestions?

    found this on the internet. I'm going to try it now.
    This might make more sense then the Apple Support Document.
    Insert Your Leopard DVD.
    Shutdown and restart holding down C
    pick your language
    from the menu go to Utilities
    Pick reset Password
    Pick your hard drive (mines Macintosh HD)
    From the users list select system Administrator
    Enter a password and renter it and select reset
    Quit password reset
    Then quit OS x installer
    Click the restart button
    When your system restarts go to system preferences
    Accounts and click the unlock button (the padlock in the bottom left hand corner)
    It will ask for user name and password
    For user name use the name Roots and the password you entered in the password reset.
    This should unlock all the greyed out menus.
    Check the Allow changes box to give you back Admin status.
    Restart your computer.
    This worked for me without another install. Hope it helps.

  • Why is it saying my password is incorrect when trying to download adobe flash?

    why is it saying my password is incorrect when trying to download adobe flash?

    Hi,
    I assume you are trying to update Flash Player on a Mac machine. If so, please use your Mac system ID and password and not the Apple ID (used for purchases on Apple Store) or any Adobe related ID.
    Hope this solves your problem.
    With regards,
    Prabhu

  • HT203421 why do i get error 1004 when trying to download mountain lion software?

    why do i get error 1004 when trying to download mountain lion software?

    Read this
    Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • HT4623 trying to download ios 6 software update to my iphone 4s. While it is downloading it suddenly pauses and knocks me out of my wi-fi network. I then can't access the network in order to continue the download.

    I have a iphone 4s.
    I was trying to download ios 6 software update.
    Put in a wifi network and plugged in before starting download.
    Soon after I hit download it paused and said to choose wifi network before continuing.
    It had knocked out my wifi connection.
    When I turn the wifi back on and ask it to choose a network it can't find it anymore.
    Meanwhile I can't get it to continue to download the ios 6 update.

    Instead of trying to update OTA connect your phone to your computer with USB abd have the latest itunes open and do it that way. If it says you are not connected click cancel and see if the download continues.  iOS 6.1.3 is now the latest so that is what you will be updating to

  • I am getting an error when trying to download new iTunes software to new Windows 7 computer.

    I am getting an error when trying to download iTunes to a new Lenovo laptop with Windows 7.  Says... An error occurred during the installation of assembly 'Microsoft.VC80.CRT,type="win32",version="8.0.50727.6195",publicKeyToken="1fc8b 3b9a1e18e3b",processorArchitecture="86".  HRESULT:0x80070BC9
    Please help if anyone knows how to fix or bypass this problem.

    These ones are tricky. But the following instructions are worth a try.
    First do a complete uninstall of iTunes and related components (but don't reinstall just yet), as per the following document:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    a. Launch regedit (Start >> Search Programs and Files >> type Regedit and open the regedit that comes up.)
    b. Access the following Location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData \S-1-5-18\Components
    c. Perform the following actions
    i. Right Click on Components Folder
    ii. Select Permissions
    iii. Select Full Control and Read Permissions options
    iv. Select Advanced Button
    v. Select Owner Tab
    vi. Select to Change Owner to the Administrators
    vii. Check the option “Replace owner on subcontainers and objects”
    viii. Select OK when prompted that it may not change all.
    ix. Select Apply
    x. Select Apply again
    xi. Exit the Registry Editor
    Now try reinstalling iTunes again. Does it go in properly this time?

  • Cs3 serial number not accepted when installing cs6 as upgrade

    I downloaded photoshop cs6 after paying for it as an upgrade from photoshop cs3. During the installation it asked me for the serial number for cs4 or cs5 but not cs3. It would not accept the serial number of my cs3. A look at other forums suggests the only way round this is to hack in as if I was doing an illegal download. When I installed on this computer, the help Desk took over my computer and had a lot of trouble overriding the problem. I now have a new computer and am having the same problem in trasferring cs6 to the new computer. Unfortunately I have deactivated cs6 on this computer and at present cannot use it at all.

    Contact Support team to sort this out.
    http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

  • I got a warning message ("Author not verified") when trying to download Menu Icons Plus, is it safe to download?

    I want to place a different icon on specific bookmarks when I open the Bookmarks list. I clicked on the Bookmarks icon drop-down menu and then clicked on "Get Bookmarks Add-ons" and tried to download "Menu Icons Plus," that's when I got some warnings about Firefox preventing that site from asking me to install it on my computer. Then I got the "Author not verified" message.
    I'm on an iMac desktop computer, OS 10.6.8

    I finally was able to install the Menu Icon Plus Add-ons, or so it appeared because a window with a progress bar saying it was installing it came up. But when I followed the next instructions (shown in the "Uploaded images" window below and selected the Menu Icons Plus (from the Add-ons Manager), a window appeared with "Menu Icons Plus 2.4" in it but there was no "Options button."
    I then clicked on the Preferences box at the lower left , which brought up a Menu Items window but I couldn't get it to do anything or set different Preferences. (I also had already restarted Firefox as instructed, to no avail.) What do I do now to use the Add-ons?

  • ITunes says my computer is not authorized when trying to download my purchases?

    Hello,
    My old computer just broke and I got a new one today. I downloaded iTunes and I'm trying to download my TV shows but iTunes says my computer is not authorized? What does that mean and how can I fix it?
    Thanks.

    If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
    If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
    (99443)

  • 404 not found when trying to download Adobe Flex SDK build 4.0.0.10845

    Title says it all. I tried to download the nightly build and got a 404. Didn't find any "report broken link" on the actual download page, so I'm posting here in the hopes that the right people will see it.

    Jens,
    Thanks for the heads-up, we'll look into it.
    Peter

  • Boot Camp Assistant stops at 50 % when trying to download Windows support software. Help! : (

    Hello.
    I am just trying to install Windows on my late 2011 Macbook Pro. I clicked "Finder" -> Utilities -> Boot Camp Assistant and started downloading Windows support software. Problem is that it is stuck at 50 %. Is this a known problem? How do I solve it? Do I just have to be patient? Is there another way around?
    Also, do I need an actual CD to burn or can I use an external hard drive?
    I appreciate any help I can get : ) I don't know much about boot camp.

    Welcome to the Apple Support Communities
    Try downloading the Windows support software from the Support site > http://support.apple.com/kb/DL1638
    Apple only supports now the external drive as the method to install the Windows support software, but if you download it from Apple Support, you can decompress the file downloaded, right-click the folder with the drivers and burn them into a CD/DVD

  • I keep getting this message when wanting to download latest itunes software update :The following install step failed: run preupgrade script for AppleMobileDeviceSupport. Contact the software manufacturer for assistance. what can i do to download?

    The following install step failed: run preupgrade script for AppleMobileDeviceSupport. Contact the software manufacturer for assistance. what can i do to download software when the above message keeps popping up...not allowing me to download

    I had the same problem this weekend.  The iphone 4s needed Itunes10.5 to sync to her Asus Windows 7 Laptop.  When I tried to download from the Apple website I got the error that the windows installer was missings files or something like that.  I uninstalled itunes and tried again but that didn't work.  Then I redownloaded itunes 10.3 just to have a working version in case I gave up.  Then I found site that suggested I update Windows by going through the start menu and while doing that I found an update Apple itunes file. 
    Goto Start and type Widows Update in the seach window.  Click on check for updates (I already was current with all updates but I suggest you download the updates if there are some available.
    Goto start and this time just type update in the search window.  Look for the Apple itunes update link and click on it.  It found there were updates for itunes 10.5, Quick time, Safari, and Icloud.  I checked all the updates except for Safari, since we don't use it (yet).
    The install started then seemed to stall at one spot for ~3min but then completed successfully.  I open itunes and had her synced with Outlook Contact, Email, Calender, and Notes in 5 minutes.  I did already configure Outlook by going to tools and Trust Center.
    I hope this works.

  • Slow Speeds Trouble Downloading Files via Software Update (more)

    I completed an OS update from 10.4.11 to 10.5 Leopard. I now have a bunch of problems. We have gone through all our settings from 10.4.11 and all are correct.
    1. Slow web page access with 10.5
    2. Very erratic downloading from Software Update and from the web. Email transfers are fine. Odd.
    3. No longer able to port forward from Airport. I do the port forward but can't access my home server from outside our private network. Some times that does not even work.
    4. We have tried Web Sharing , Abyss Web server, and our normal Server MAMP. None work outside the private network.
    5. All server functions have worked flawless since OS X originally came out.
    6. Nothing changed before our switch to Leopard.
    7. We still have two computers using 10.4.11 and they can download lickity split with no hickups.
    8. I am at my wits end on this issue and after all our testing feel it is a Leopard issue and nothing else.
    9. My service provider has stated that others that upgraded to Leopard are having problems too. Seems like this should be looked into post hast from Apple.
    10. Sorry to say but I must revert back to my last OS and reinstall and re-upgrade to 10.4.11 and try to make my stuff work again.
    11. I have tried starting yesterday afternoon to download the newest update for Leopard and I have only been able to get 355MB from a total of 536MB download. The down load just chokes up and quits after a few megs and then I must try to restart the download and it may go 20 megs then choke or may not even go. I do this a few times until I get movement and then it will choke again. I keep doing this again and again. It is consistent with Leopard.
    12. I even did a complete pure clean install and the problem still persists.
    13. Come on Apple, get with it and get this problem fixed. Folks will move away from Leopard in droves if you don't move on this one.
    Pete

    Hi
    The SUS Admin Manual is clear on what format the SUS Service can use and it can't use manually downloaded dmgs. Furthermore AFAIK there is no way (if there is ever likely to be) you can convert downloaded dmgs of Updates to a format SUS can recognise and more importantly use.
    You should consider purchasing ARD and use that to 'push' out manually downloaded updates instead. You can purchase ARD from the App Store.
    HTH?
    Tony

  • Password not accepted when downloading new apps

    I recently changed my password and am able to update my apps. But - when I want to download/purchase a new app (free or paid), ​there is a popup prompting me for my password. When I enter my new password, it isn't accepted. Any solutions?

    Did you change the password that is stored in Settings/iTunes & App Stores?

Maybe you are looking for

  • Getting an error in CMS..Domain Data

    Hello All, I just finished installing & configuring (including Post installation) JDI on EP6 SP15. Now in CMS, am getting an error as <i><b>cannot create directory: D:\usr\sap\JTrans/CMS/inbox</b></i> in Domain Data tab.. under Landscape Configurator

  • I accidentally deleted my firefox profile on OS X. My bookmarks, usernames, passwords - all gone. Used data recovery software...

    Data recovery software called Data Rescue 3. It seemed to have brought up many deleted files. I sifted through as many as I could. I have removed the ones that are .pdf, etc. and obviously not related to firefox. The folder & files I recovered: 1) SQ

  • Permissions in portal

    Hi All, Below is my project requirement Once a user logs on to the portal Lets say that he will see a role  "ROLE1" Once he clicks on this "ROLE1" then he will see a folder structure in the deatiled navigation Lets say that there are around three fol

  • Error in storage location determination in VL02N for cross comapny stck trf

    Hi, currently we are doing intercompany stock transfer & after VL10B we are doing VL02N & we are getting an error "enter storage location cross company stock transfer". where as we have already define the storage location in OVL3 error message text m

  • Rotating Picture in Place

    I want to load a gif file into a movieclip and rotate it around its center point. But my code rotates the picture around the 0,0 point in the top right corner. var cx:Number = Stage.width / 2; var cy:Number = Stage.height / 2; import flash.display.Bi