Password not working and reset email fails

So for whatever reason, my apple account's password isn't working. I want to change my ID to a new email ( which I have done) but  iCould will not let me delete my old account to reset to my new one without the old account's password. So went to the iforgot site to get my password but neither my birthday nor sending an email is working. It's been days since I've asked it to send me an email. I'm stuck, is there any way I can get my old account's password changed...?

Gary-
I suppose you tried holding down the Sleep button alone for several seconds.  If the "Slide to power off" arrow doesn't appear, you may have a bad Sleep button.
I suggest you take the iPad to an Apple Store Genius and have it checked out.  If they agree it has a problem, you should get a new iPad on the spot.
Fred

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