Password or ID not recognised for autorisation

I have just downloaded Adobe Electronic Editions. I'm already registered.  When I request an authorisation for my computer (for the first time) I get the message "Wrong ID or password" despite it' s correct (I changed the password but it still doesn't work). What should I do?

I think you must have created, an Adobe id.
try to first login at Adobe.com with your id just to verify your credentials.
Then, Authorize ADE as: Help->Authorize Computer
Download the book to ADE
Thanks

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