Password Problems: The Apple ID you entered couldn't be found
I have the current version of iTunes. I have tried resetting my password.
However, I continue to get this error message when I try to log in and purchase something from iTunes: "The Apple ID you entered couldn't be found or your password was incorrect. Please try again."
Is this a server issue, as this page suggests (http://www.razorianfly.com/2008/breaking-apple-experience-major-server-issues-wo rldwide/) -- Does anyone know how to fix this?
i have been on the phone with apple twice today. appears they ARE HAVING SERVER ISSUES!!! they say to wait an hour and try again. I have waited 3 hours, and they are still not up and running. just put in my third phone call and they told me the same thing "wait one hour"....
(frustrated) but they say they are working on it...... how much business do you think they are losing?
Similar Messages
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"The Apple ID you entered couldn't be found or your password was incorrect" HELP!!!
Help! Cannot update/download apps because it says "The Apple ID you entered couldn't be found or your password was incorrect" but I am 101% sure my password is correct! After updating an app I was going to update another app, but I couldn't anymore because that message kept appearing, but that was only a few minutes after updating the previous app! What's wrong? What should I do? HELP PLEASE! Thanks a lot!
And I also tried logging in on the apple website and it was fine, my account was there as well as my account info.what dose that mean? having the same problem, when i submit my Itune ID and password a-tv says they don't match..
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Hi. NOT CALL ME FOR I AM DEAF BETTER U WRITE ONLY EMAIL.
When I run the app ALLMYMUSIC FROM WONDERSHARE after installing I get this window up.
When I log in with my Apple ID I just get:
The Apple ID you entered couldn't be found or your password was incorrect. Please try again.
I have however made sure that this is the correct Apple ID and password that I am putting in. In the Mac App Store it works.
Do you have any solution?
I am running Mavericks 10.9.2.To post a screenshot click on the "Camera" button at the top of the reply box and upload it there.
MtD -
Just started getting "The Apple Id you entered couldn't be found or the password was incorrect". Any ideas why? iTunes is running, the Apple Id and password are being entered correctly.
Hi skn728,
If you can verify that your Apple ID and password are correct by logging in at AppleID.apple.com and are certain that all your apps were purchased under that ID, you may want to try manually logging out of your Apple ID on your iPhone, then logging back in. You may find the following article helpful:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Regards,
- Brenden -
"The Apple ID you entered couldn't be found..."
Hello everyone. I've just gotten onto this forum for support, because i have a problem with my account. I've looked other places but i've only seen something somewhat similar (i'm not sure it's the same problem).
I recently tried logging on to my account in the iTunes Store (I haven't gone on in a while, but i did buy stuff and have a small amount of money on the account), and for some reason it had this message pop up after entering my password as normal.
"The apple ID you entered couldn't be found or your password was incorrect. Please try again"
I knew it wasn't my password, but i tried anyways. I clicked "forgot password?" and went through all of that stuff to change my password to my secondary password, but for some reason it still had the same message pop up. I logged on completely fine with this forum thing and creating an account, but i can't access the iTunes store specifically or view my account. If anyone can help, it would be appreciated.Well, you can add me to the list also, but with a slight twist...
I discovered the exact message with my iPod Touch (1st gen) today after bringing it out of storage. Unable to download any apps. Funny thing is, I am having absolutely no problems with the same Apple ID and password when using my iPhone to download apps.
I've tried a restore on the Touch as well as a password reset and still cannot access the app store through the Touch.
Is this problem only affecting the Touch or have any iPhone users experienced the problem? (Hard to say, as earlier posts are not indicating iPod Touch or iPhone) -
Is any ody else experiencing this? This seems to have started happening after the upgrade to iOS 7.1!!!
where are you and what are you trying to do when you get this message?
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"The Apple ID you entered couldn't be found or your password was incorrect. Please try again."
With the correct password, I get that message while trying to make an in-app purchase. If I enter the password incorrectly I get "Your Apple ID or password is incorrect." This has been going on since about 10am central. What's up? I have seen this was an issue in the past years but not recently and no real answer was given.
Hi skn728,
If you can verify that your Apple ID and password are correct by logging in at AppleID.apple.com and are certain that all your apps were purchased under that ID, you may want to try manually logging out of your Apple ID on your iPhone, then logging back in. You may find the following article helpful:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Regards,
- Brenden -
The Apple ID you entered couldn't be found or your password was incorrect
I'm getting this error msg when trying to sign into itunes on both my iphone and Macbook.
I know I'm typing the correct password, what can I do? Anyone else having problems?Me too, I have UK account- Win7 Ultimate- just upgraded to latest vers of iTunes and still same problem on PC + iPhone.
Also tried two independent internet access points but I get time out errors and password/username incorrect errors.
I googled this and a lot of returns relate to hacked accounts and unauthorized purchase problems, I hope this is not the case
Most likely iPad related. -
I Can't purchase any in app purchases. Can someone please help me.
What do you mean by ""make check for existing purchase and it happens (error message)."
Just what are yo doing when yo get that error message? -
Please help me
What do you mean by ""make check for existing purchase and it happens (error message)."
Just what are yo doing when yo get that error message? -
My ipod is displaying this message when i try to play games on the game center, the apple ID you entered has been disabled for security reasons, what does that meen
See here: Apple ID: "This Apple ID has been disabled for security reasons" alert appears
You may need to contact Apple directly.
http://www.apple.com/contact/
B-rock -
Hello, I'm new in Apple Support Communities
Most of my e-mail goes to Junk e-mail..! I have tried the rules suggestion as soluiton of the problem, but I don't see any rules to be removed. I went to the Apple store and they couldn't resolve the problem ...Help!!! Any other suggestion?Is it being marked by your email provider? Check the raw headers and see if there is an x-spam header.
If so, you can disable Mail trusting spam headers in the Junk preferences. -
Enter the Apple ID you want to use for iCloud in Control Panel > Network > Internet > iCloud.
Enter the Apple ID you want to use for store purchases (including iTunes in the Cloud and iTunes Match) in iTunes > iTunes Store.Welcome to the Apple community.
iTunes and iCloud and different accounts, you will need to delete both accounts from your device before adding the new details in their place.
For iCloud go to settings > iCloud, scroll down and hit the delete button. You can then sign back in using your correct details. For iTunes go to settings >store, tap your account ID and then sign out, you can then sign back in using your correct Apple ID. -
Hi, I have a problem with my ipad, I want to restore it but I can not. When I plug the ipad (off) it is not recognized by itunes, I turn the ipad, There are apple and the apple after you see the usb cable and itunes logo for just 1 minute and turns off and is no longer recognized by itunes.
thank you for your help.Hi there beni_m,
You may find the troubleshooting steps in the articles below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
I just purchased a license for LR 5 (received via reseller, DVD in Box) and wanted to use the serial on the downloaded LR5 version through Creative Cloud.
System sais "The serial number you entered is invalid. Please try again. If problem persists contact Customer support".
I have tried several times, without success. Internet connection is working.
Thanks for your help.If you have a DVD version then you have to use the serial number that is associated with the DVD version. A Cloud subscription number has no relationship to a DVD serial number.
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