Password protected pages have stopped working

Set up my website with help from Apple Personal Projects, and created password protected pages within the site for me to upload photos for clients which they could then download. My test pages worked fine. Just tried to add a new client to do the same again, but have no idea how it was done and no helpful notes! I just added the new client name (but nothing else) and published the changes while I considered what to do next, and now the parts that were working aren't anymore. My Apple 1 to 1 has run out, so would be very grateful for any help on how to add a page that I can password protect and clients can download from. Some replies to questions here about password protecting pages have said that it can't be done, but I did it (well the nice man from the Apple Store did), so it obviously is possible. My website is hosted by 1 & 1.

Here's the FAQ about password protecting directories at 1&1 :
http://faq.1and1.com/webspace__access/protecteddirectories/index.html

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