Password recovery and incorrect birthdate problems

Hi, I recently tried to recover my password using the e-mail option but it never arrived.  Then tried the security question, the first one being birthdate and it always comes back saying wrong.  I do not know if it is because my original entry was incorrect as do not know how to check what I entered.  I notice quite a few people have had the same problem. Can anyone shed light on this please. Tx

Apple ID security issues -
Account security issues almost always require you to speak directly to an Apple representative to securely establish your identity as the account holder. You can set it up so that Apple calls you, either immediately or at a time convenient to you.
1. Go to www.apple.com/support
2. Choose Contact Support and click Contact Us
3. Choose Other Apple ID Topics and choose the appropriate topic for your issue
4. Follow the onscreen instructions

Similar Messages

  • Recovery and Tools partition problem

    Hi;
    My Elitebook 8460p recover and tool partition deleted I want to recover my hard drive factory default but i can't find any rescue DVD.
    Please help me..

    Welcome to the HP Forum!
    mgs_mgs wrote:
    Hi;
    My Elitebook 8460p recover and tool partition deleted I want to recover my hard drive factory default but i can't find any rescue DVD.
    Please help me..
    That is indeed unfortunate. You will need to order a recovery disk set from HP or an HP Partnet. Here is how to order a recovery disk set.
    Kind regards,
    erico
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • Lenovo G550 one key recovery and wi-fi problem

    Hello all,
    I have recently upgraded Vista to Win 7 on my G550 and I have a problem with the wlan connection. I get connected, but there's no internet access, only "limited connectivity". The driver's installed correctly, I've checked each and every setting and cannot find the source of this problem.
    My OneKeyRecovery is not working anymore, I looked at the drivers site and saw there is no Recovery driver for Win 7. How can this be?
    Anyone care to help me, please?

    Could be a problem with the Lenovo ReadyConn-software, as described here:
    http://forums.lenovo.com/t5/Lenovo-3000-and-Value-line/Lenovo-G550-Wi-fi-Problems/m-p/153935;jsessio...
    Not sure if it applies to w7, but it could be worth a try...

  • Find My iPhone and incorrect time problem

    I just tried out the Find My iPhone feature on iCloud (Mac Mini) and played a sound on my iPhone just to see if it worked, which it did. My query is I immediately got an email from Apple to say a sound was played on my iPhone but the time was totally incorrect. I played the sound at 1830 hours but the email said it was played at 1030 hours (8 hours earlier).
    The time on my iPhone and Mac Mini are both correct. How do I make the Find My iPhone display the correct time?
    Thank you.

    That's about right,  8 hours from California time.  Check your preferences for this site
    And see what your timezone is set to:

  • Email password smtp and pop3 server problem

    My mail is continually asking me to enter password for my hotmail account, both for the pop3.live.com and smtp.live.com. It gives me an option to either enter my password or cancel, and neither option works. It is rejecting the password and my email won't work because of this! Is there a w way I can re set the password or anything?

    For communications, use Sockets.
    For what to send over them, see the following:
    SMTP - RFC 821: ftp://ftp.isi.edu/in-notes/std/std10.txt
    POP3 - RFC 1939: ftp://ftp.isi.edu/in-notes/std/std53.txt
    ...it's all in there.
    HTH,
    Fredrik

  • Password recovery and registered email account doe...

    Dear Support,
    Is there a way of recovering your password if the email account that you registered Skype with no longer exists?
    Regards,

     Hello and welcome to the Skype Community.
    please contact Skype customer service
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Password Recovery SRW Switch problem - SRW224G4P

    Hi,
    i have a problem with an SRW224G4P.
    I have lost my admin password. And yes i have read the "Linksys SRW series Switch Password Recovery Procedure".
    My problem is that the message "Autoboot in 2 seconds - press RETURN or Esc. to abort and enter prom." don't appear.
    So what can i do?
    Thanks for your help.

    After many reboots, many hours and several terminal software, i get never a message like "Autoboot in 2 seconds - press RETURN or Esc. to abort and enter prom."
    Below an Log-File with all Bytes coming from the switch after reboot till then Logon-Screen appears.
    So what can i do????? Any idea ??
    Thanks for your help.
    Image Loader 1.0.1
    Loading Diagnostic Image File : SRW224G4P_SRW248G4P_boot.bix
    Diagnostic 1.0.1
    User Mode
    --- Performing Power-On Self Tests (POST) ---
    DUMMY Test 1 ................. PASS
    UART Loopback Test ........... PASS
    POE UART Loopback Test ....... PASS
    DRAM Test .................... PASS
    Timer Test ................... PASS
    Done All Pass.
    ------------------ DONE ---------------------
    Loading Runtime Image File : SRW224G4P_SRW248G4P_image.bix
    Runtime 1.0.2
    Pass
    root init done
    Set Transition mode ...
    [get stackingMac done ret_val] = 1
    Assigned Unit ID:[1]
    stacking DB: unit = 0, module type = 0
    Finish Set Transition mode ...
    Enter Transition mode ...
    Finish Transition mode ...
    Enter Master mode ...
    Load certificate files : Starting
    Load certificate files : Finished
    Finish Master mode ...
    Performing startup provision ...
    CLI enter main (PROVISION)
    Press [P] to print out the detail provision message
    !<stackingDB>00</stackingDB>
    !<stackingMac>01_00-1c-10-ee-ac-fc_00</stackingMac>
    phymap 00-1c-10-ee-ac-fc
    hostname SRW224G4P_01
    SNTP server 192.168.1.1 0.0.0.0 0.0.0.0
    SNTP client
    clock timezone UTC hours 1 minute 0 after-UTC
    ^
    Invalid input detected at '^' marker.
    SNMP-server location [cleaned]
    SNMP-server contact [cleaned]
    clock timezone-predefined GMT+0100-Amsterdam,Berlin,Bern,Rome,Stockholm,Vienna
    clock summer-time predefined EUROPE
    ^
    Invalid input detected at '^' marker.
    power mainpower maximum allocation 180 unit 1
    snmp-server community public ro
    snmp-server community private rw
    username admin access-level 15
    username admin password 7 1fe56bbd74eacf7[cleaned]
    enable password level 15 7 1b3231655cebb7[cleaned]
    VLAN database
    VLAN 1 name DefaultVlan media ethernet state active
    spanning-tree MST configuration
    interface ethernet 1/1
    switchport allowed vlan add 1 untagged
    switchport native vlan 1
    ![REDUCED] interface ethernet 1/24
    switchport allowed vlan add 1 untagged
    switchport native vlan 1
    interface ethernet 1/25
    switchport mode trunk
    switchport allowed vlan add 1 untagged
    switchport native vlan 1
    interface ethernet 1/26
    switchport mode trunk
    switchport allowed vlan add 1 untagged
    switchport native vlan 1
    interface ethernet 1/27
    switchport mode trunk
    switchport allowed vlan add 1 untagged
    switchport native vlan 1
    interface ethernet 1/28
    switchport mode trunk
    switchport allowed vlan add 1 untagged
    switchport native vlan 1
    interface VLAN 1
    IP address 192.168.1.111 255.255.255.0
    no ip name-server auto
    no IP HTTP server
    ip dhcp hostname SRW224G4P_01
    line console
    silent-time 0
    line VTY
    end
    Notify provision complete
    CLI provision has been completed
    Provision Complete ...
    Finish Provision Complete ...
    [get stackingMac done ret_val] = 1
    XFER: End of config sync.
    [0m[0m[24;0H
    Please press <Enter> to start Menu session!

  • Password recovery for 2960 without loosing configuration

    Hi,
    I don't remember password for Cisco 2960 switch, now i want to recover the password. I have checked few documents but would like to know few things before following these steps.
    1. Is password recovery procedure for Cisco 2960 switch is different from normal ctr+break then change the register method? As i am more confident of doing this procedure than  using mode button and then renaming the configuration file.
    2. If i follow below procedure then hope it won't erase the configuration including vlans information.?
    https://supportforums.cisco.com/discussion/11756896/cisco-switch-29603560-password-recovery-and-factory-default-mode-button
    3. Pressing mode button is an alternate to using ctrl+break sequence? and long pressing of mode button does't effect anything.
    4. Restarting the switch after pressing mode button (without making any changes) will go back to previous configuration (working condition).
    Thanks.

    1. Is password recovery procedure for Cisco 2960 switch is different from normal ctr+break then change the register method? As i am more confident of doing this procedure than using mode button and then renaming the configuration file.
    Password recovery for switches, like the Catalyst 2K and 3K, are far more simpler.    Read this:  Cisco Catalyst Fixed Configuration Layer 2 and Layer 3 Switches
    2. If i follow below procedure then hope it won't erase the configuration including vlans information.?
    https://supportforums.cisco.com/discussion/11756896/cisco-switch-29603560-password-recovery-and-factory-default-mode-button
    I've posted a link above.  I'd recommend you read that one.  The link you've posted is about someone who wants to make a simple procedure look complicated.  
    3. Pressing mode button is an alternate to using ctrl+break sequence? and long pressing of mode button does't effect anything.
    Correct.  Get your mindset out of the password recovery of routers.  When you are dealing with some models of switches, it's the "Mode" button.  There are no "Mode" buttons in routers, hence, the Ctrl+Break key is required. 
    4. Restarting the switch after pressing mode button (without making any changes) will go back to previous configuration (working condition).
    If you did NOT rename the configuration file, yes, the switch will reboot and load the existing configuration file.  
    If you renamed the configuration file, the switch will reboot.  Finding no configuration file, the switch will load the factory defaulted configuration.

  • Root pass and key layout problems

    Hello. There are two problems. The first is that when I use 'sudo' in terminal it is accept only my normal user password, not root??? Some programs like Shaman require root password.
    And the second problem - my layout. I have 'us' and 'ru' layouts. It is working by click to keyboard indicator, but when I press Alt+Shift, both Alt's or Win key (there is my config) is nothing happens. I have only original EN locale - maybe the problem is it?
    Last edited by noMaster (2009-07-06 02:24:53)

    I was having problems with E17 after a fresh install (mixer problem, key bindings, etc), and I fixed it by deleting the configuration files at
    ~/.e
    as the wiki says.

  • I am trying to restore an ipod to the factory settings. However I get a message that my username or password is incorrect. I am using my correct Apple id and password.  What is the problem, please?

    I am trying to restore an ipod to the factory settings. However I get a message that my username or password is incorrect. I am using my correct Apple id and password.  What is the problem, please?

    Was that Apple ID and password the original owner of the iPod?  If not, try using the Apple ID and password of the original owner.

  • I accidentally screwed up my apple id when trying to change my primary email address. Password recovery options and security questions arent working either to restore

    I accidentally screwed up my apple id when trying to change my primary email address. Password recovery options and security questions arent working either to restore. Created a new appleid just to get into forums to ask a question but hesitate to sync itunes and iphone with it as i may lose all purchased music apps etc. can anyone help? i have received no email response frm apple support, it's been over 48 hours

    I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
    The old email address no longer exists - I haven't used it in a year probably and I no longer have the account.  I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there.  On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back.  Every 2 seconds I am asked to log in using the old non-existent email.  The device is currently useless.
    The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
    Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

  • My atv says my password/username is incorrect when I try to login to homesharing, iTunes and renting/buying anything.

    My atv says my password/username is incorrect when I try to login to anything. I know both my username and password are very correct for they work on my mac, iPhone and iPad but whenever I try to rent/buy something on my Apple TV or connect to Homesharing or my iTunes it says something is incorrect and I must change my password. I have checked and double-checked that I am not making a spelling or upper/lower-case mistake. My network works because I can browse/search movies and TV shows and I can watch previews but once I try to download something the same problem appears.

    Thanks...was having the same problem and gave resetting the Apple TV a shot...already just resetting let me get on my home network, when before, I was unable to get on and had to use my Verizon MiFi.
    It is now working...thank you!!!

  • When trying to install a wireless printer, the WEP password says its incorrect. Is this a problem with the airport, my Internet provider or HP? I know the password is correct.

    When trying to install a wireless printer, the WEP password says its incorrect. Is this a problem with the airport, my Internet provider or HP? I know the password is correct.

    Your AirPort Extreme supports WPA.
    WEP is outdated and considered fairly useless, so use WPA.
    Be sure you are using AirPort Utility  5.6. If you are not running Lion then use AirPort Utility 5.5.3.
    AirPort Utility 6.0 cannot administer 802.11b/g base stations.

  • Elitebook 8530 sparekey problem after password recovery

    Hi,
    I'm a bit panicking - but will try to make this lucid.
    I very much hope you guys can help..
    It's the continuation of a problem I asked yesterday somewhere else.
    http://forums.techguy.org/windows-vista/1133738-check-after-password-recovery.html
    Basic system information:
    EliteBook 8530; runs on Vista Business. More details about system in above thread
    But for a short run-down:
    - Yesterday my user-password was not accepted.
    - Still had admin-access via fingerprints
    - Ran Malbytes anti-malware and AVG anti-virus - neither found much of anything.
    - Made new admin account, used that to reset my password.
    - Posted the above-mentioned topic whether someone could check for malicious processes.
    - Yesterday evening shut down the computer as normal
    - This morning it mentioned that recently a password had been reset [with some location I didn't know. Had my name in it twice, so perhaps root-password or something?
    - Only option was to click 'OK' and enter HP Sparekey.
    - Currently I have the following message: Some users have not enrolled for HP SpareKey recovery. Do you want to enroll now? Answer-options: Yes; No; Do not show again.
    I don't know the implications or effects of any of them - so haven't done anything yet.
    Note: I don't think any of the accounts have HP SpareKey enrolled. I have never seen about it previously.
    However, I got my laptop via an university-program, so the operating systems etc. had been preinstalled.
    It might be possible they installed ShareKey for the initial account - but I think I would've heard of that.
    So please someone help me - I really don't know what to do..
    This question was solved.
    View Solution.

    Hey guys,
    I don't want to hurry you or anything - but I could really need some advice here
    Or should I be in a difference forum part; like http://h30499.www3.hp.com/t5/Notebook-HP-ProBook-ZBook/bd-p/bsc-274 or http://h30499.www3.hp.com/t5/Business-PCs-Compaq-Elite-Pro/bd-p/bsc-271#.VBnV4lJIg1g
    because it's an issue with an EliteBook?
    Or don't you guys really know this particular problem either - and therefore can't advice?..

  • Firefox had automatically saved a password that is incorrect and I want to correct it

    Firefox has remembered a password for a site I use that was an incorrect password, I don't know how to change it to the correct password.
    == This happened ==
    Every time Firefox opened
    == I want to sign into a site

    I had the same problem - I recently had to change my password for a few websites I use for work (we change them every 2 months), an thus my saved passwords are now the incorrect old passwords. I followed your steps, but Firefox is yet to ask me to save the password again, and it's been about a week. Is there a way I can just add manually?

Maybe you are looking for

  • SunFire X2200 and SAS JBOD J4200 - removal of hard disk issue

    Hello, We just purchased one X200 M2 server and a J4200 JBOD storage attached to SAS HBA of the server. The J4200 array works and we can access all the disks properly, create ZFS pools - all works. We have a problem when we try to identify the correc

  • Dual boot

    A colleague has just purchased a new Lenovo (might be an L540 - not certain) and says she has it installed with Windows 7 "with the option of changing to 8". She has seen me running a dual boot of Win 7 and 8 on an older laptop, and wonders whether h

  • How can I implement form version control?

    Hello. Is there any way to monitor and control the different versions of a form? Any suggestions?

  • SAP BI authorization relevant

    All, I tried to create a custom authorization object for an infoobject otcaactivity (just for eg) .Before that I used RSD1 to make that infobject authorizartion relevant.But after that I inserted the infobject which is made as auth.relevant to the cu

  • How to fetch single row data into multiple columns

    Hi Have a cursor which will have SELECT Sun_hrs,Mon_hrs,Tue_hrs,Wed_hrs,Thu_hrs,Fri_hrs,Sat_hrs from OTMaster; now my cursor has one row of the above columns with this row data I want to insert into other tale as column wise ex: my row is like this: