Password Recovery router 1801

Hello everyone,
I have router 1801, I puted a password and made disable recovery mode. I forget my password now.
when I hit a pause key to enter in ROMMON mode it gives me this message
Upgrade ROMMON initialized
PASSWORD RECOVERY FUNCTIONALITY IS DISABLED
Now how can I enter in router?  anybody help me please.

You can still perform a recovery but the entire config will be deleted.
http://www.cisco.com/en/US/docs/ios/12_3/12_3y/12_3ya8/gtnsvpwd.html#wp1027258

Similar Messages

  • ROMMON Password Recovery for 803 Router

    Hello Netpros.
    Whilst attempting to perform a standard enable password recovery on an 803 router, I discovered that a ROMMON password had been set. This had the significant disadvantage in that I could not set the config register to bypass the configuration on startup using the set command.
    I've browsed Google and this site and there seems to be some reference to a cookie and/or priv command that may assist with resetting a ROMMON password but this particular router does not seem to understand either of these commands whilst in disable mode.
    Excerpt follows:
    TinyROM version 1.0(2)
    Mon Nov 02 17:14:21 1998
    Copyright (c) 1998 by cisco Systems, Inc.
    All rights reserved.
    POST ......... OK. 8MB DRAM, 8MB Flash.
    Booting up ..
    auto-boot: failed, "user abort"
    boot> set
    set baud =9600
    set data-bits =8
    set parity =none
    set stop-bits =1
    set console-flags =0
    set mac-address =0050.7377.4CCA
    set unit-ip =0.0.0.0
    set serv-ip =0.0.0.0
    set netmask =0.0.0.0
    set gate-ip =0.0.0.0
    set pkt-timeout =8
    set tftp-timeout =16
    set boot-action =flash
    set file-name ="c800-g3-mw.120-1.XB1"
    set watchdog =off
    set prompt ="boot"
    set ios-conf =0x2102
    boot> set ios-conf = 0x142
    ios-conf: failed, "permission denied"
    boot> en
    password:
    enable: failed, "permission denied"
    boot> en
    password:
    enable: failed, "permission denied"
    boot> cookie
    cookie: failed, "command not found"
    boot> priv
    priv: failed, "command not found"
    Hope one of you guys can help.
    Adrian

    Hi,
    Yes, if you get this boot prompt with the ">" and not "#" that means some joker set a ROMMON password without reading the documentation what is the impact of that (and not documenting it as well). You have to contact Cisco TAC to clear that password, it's not written in any documentation how to clear it.
    Regards,
    Dandy

  • Lost password in 1721 router (no service password-recovery)

    I've lost the password of 1721 router. Unfortunately I've set "no service password-recovery".
    I've tried cisco documentation. When I arrive at the boostrap I press crtl-break and the modem ask me "would you like to reset to default factory?" ok I press "y" but it doesn't work! I'm using a usb serial cable adaptor and TeraTerm.
    Thanks.

    Not without deleting the entire configuration. That's the whole purpose of that configuration option.

  • No service password recovery command on cisco 2801 router

    HI,
    we have a cisco 2801 router in class which has a disabled pasword recovery. We tried almost everything, we cannot get into ROMmon and the break sequence dosent work in any program (hyper terminal, putty, teraterm pro). We dont have any idea how to solve this problem.
    Here is the log from hyperterminal:
    System Bootstrap, Version 12.3(8r)T9, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 2004 by cisco Systems, Inc.
    PLD version 0x10
    GIO ASIC version 0x127
    c2801 processor with 131072 Kbytes of main memory
    Main memory is configured to 64 bit mode with parity disabled
    Readonly ROMMON initialized
    PASSWORD RECOVERY FUNCTIONALITY IS DISABLED
    program load complete, entry point: 0x8000f000, size: 0xc100
    Initializing ATA monitor library.......
    program load complete, entry point: 0x8000f000, size: 0xc100
    Initializing ATA monitor library.......
    program load complete, entry point: 0x8000f000, size: 0xd49718
    Self decompressing the image : #################################################
    ######## [OK]
    --- TRIED BREAK SEQUENCE HERE but nothing happens ---
    Smart Init is enabled
    smart init is sizing iomem
      ID            MEMORY_REQ         TYPE
                    0X003AA110 public buffer pools
                    0X00211000 public particle pools
    0X0013          0X00035000 Card in slot 1
                    0X000021B8 Onboard USB
    If any of the above Memory Requirements are
    "UNKNOWN", you may be using an unsupported
    configuration or there is a software problem and
    system operation may be compromised.
    Allocating additional 7692663 bytes to IO Memory.
    PMem allocated: 117440512 bytes; IOMem allocated: 16777216 bytes
                  Restricted Rights Legend
    Use, duplication, or disclosure by the Government is
    subject to restrictions as set forth in subparagraph
    (c) of the Commercial Computer Software - Restricted
    Rights clause at FAR sec. 52.227-19 and subparagraph
    (c) (1) (ii) of the Rights in Technical Data and Computer
    Software clause at DFARS sec. 252.227-7013.
               cisco Systems, Inc.
               170 West Tasman Drive
               San Jose, California 95134-1706
    Cisco IOS Software, 2801 Software (C2801-IPBASE-M), Version 12.4(1c), RELEASE SO
    FTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2005 by Cisco Systems, Inc.
    Compiled Wed 26-Oct-05 08:42 by evmiller
    Image text-base: 0x6007ECA0, data-base: 0x61480000 
    --- TRIED BREAK SEQUENCE HERE but nothing happens too ---
    Port Statistics for unclassified packets is not turned on.
    Cisco 2801 (revision 6.0) with 114688K/16384K bytes of memory.
    Processor board ID FCZ102422KK
    2 FastEthernet interfaces
    2 Low-speed serial(sync/async) interfaces
    DRAM configuration is 64 bits wide with parity disabled.
    191K bytes of NVRAM.
    62720K bytes of ATA CompactFlash (Read/Write)
    Press RETURN to get started!
    Thanks for help!

    I usually suffer from the same issue, but what works for me everytime is the other method that simulates break sequence. Can't find the documentation for it but this is how it goes:
    Set the serial connection as follows in Putty:
    Baud rate 1200
    1 stop bit
    8 data bits
    no parity
    no flow control
    Turn off your router, then turn it back on and immediately press the spacebar for about 10-15 seconds. All you'll see is giberish. After that reset your console connection settings to the usual 9600 baud rate, and you'll find yourself in rommon mode.

  • 6509 - 720 Supervisor Module Failure after Password Recovery

    Hi,
    I attempted to perform a password recovery on a 6509 with dual WS-SUP720-3B modules running 12.2(33)SXI2A.
    After changing the configuration register to 0x2142 and booting, I am getting a major error on the supervisor modules. I've changed the configuration register back to 0x2102 and am still getting the same error on both supervisor modules. I've also tried it with one module removed and one module installed.
    I have about 30 seconds in where I can run commands before I get booted to rommon.
    Any thoughts?
    See below for the console output:
    System Bootstrap, Version 8.5(3)
    Copyright (c) 1994-2008 by cisco Systems, Inc.
    Cat6k-Sup720/SP processor with 524288 Kbytes of main memory
    Autoboot executing command: "boot bootdisk:"
    Initializing ATA monitor library...
    string is bootdisk:s72033-ipservicesk9-mz.122-33.SXI2a.bin
    Loading image, please wait ...
    Initializing ATA monitor library...
    Self extracting the image... [OK]
    Self decompressing the image : ################################################################################################################################################################################################### [OK]
                  Restricted Rights Legend
    Use, duplication, or disclosure by the Government is
    subject to restrictions as set forth in subparagraph
    (c) of the Commercial Computer Software - Restricted
    Rights clause at FAR sec. 52.227-19 and subparagraph
    (c) (1) (ii) of the Rights in Technical Data and Computer
    Software clause at DFARS sec. 252.227-7013.
               cisco Systems, Inc.
               170 West Tasman Drive
               San Jose, California 95134-1706
    Cisco IOS Software, s72033_sp Software (s72033_sp-IPSERVICESK9-M), Version 12.2(33)SXI2a, RELEASE SOFTWARE (fc2)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2009 by Cisco Systems, Inc.
    Compiled Wed 02-Sep-09 01:25 by prod_rel_team
    Image text-base: 0x40101328, data-base: 0x4224F120
    *Apr 19 05:03:02.747: %SYS-SP-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.
    *Apr 19 05:03:01.515: %PFREDUN-6-ACTIVE: Initializing as ACTIVE processor for this switch
    Firmware compiled 19-May-09 12:08 by apyu Build [25600]
    *Apr 19 05:03:02.747: %OIR-SP-6-CONSOLE: Changing console ownership to route processor
    System Bootstrap, Version 12.2(17r)SX5, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 2006 by cisco Systems, Inc.
    Cat6k-Sup720/RP platform with 524288 Kbytes of main memory
    Download Start
    Download Completed! Booting the image.
    Self decompressing the image : ############################################################################################################################################################################################################################################################################################################################ [OK]
                  Restricted Rights Legend
    Use, duplication, or disclosure by the Government is
    subject to restrictions as set forth in subparagraph
    (c) of the Commercial Computer Software - Restricted
    Rights clause at FAR sec. 52.227-19 and subparagraph
    (c) (1) (ii) of the Rights in Technical Data and Computer
    Software clause at DFARS sec. 252.227-7013.
               cisco Systems, Inc.
               170 West Tasman Drive
               San Jose, California 95134-1706
    Cisco IOS Software, s72033_rp Software (s72033_rp-IPSERVICESK9-M), Version 12.2(33)SXI2a, RELEASE SOFTWARE (fc2)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2009 by Cisco Systems, Inc.
    Compiled Wed 02-Sep-09 01:00 by prod_rel_team
    Image text-base: 0x40101328, data-base: 0x43A51E70
    This product contains cryptographic features and is subject to United
    States and local country laws governing import, export, transfer and
    use. Delivery of Cisco cryptographic products does not imply
    third-party authority to import, export, distribute or use encryption.
    Importers, exporters, distributors and users are responsible for
    compliance with U.S. and local country laws. By using this product you
    agree to comply with applicable laws and regulations. If you are unable
    to comply with U.S. and local laws, return this product immediately.
    A summary of U.S. laws governing Cisco cryptographic products may be found at:
    http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
    If you require further assistance please contact us by sending email to
    [email protected].
    cisco WS-C6509-E (R7000) processor (revision 1.5) with 458720K/65536K bytes of memory.
    Processor board ID SMC133600GT
    SR71000 CPU at 600Mhz, Implementation 0x504, Rev 1.2, 512KB L2 Cache
    Last reset from s/w reset
    1 Virtual Ethernet interface
    194 Gigabit Ethernet interfaces
    1917K bytes of non-volatile configuration memory.
    8192K bytes of packet buffer memory.
    65536K bytes of Flash internal SIMM (Sector size 512K).
             --- System Configuration Dialog ---
    Would you like to enter the initial configuration dialog? [yes/no]: no
    Press RETURN to get started!
    *Apr 19 04:55:51.335: RP: Currently running ROMMON from S (Gold) region
    *Apr 19 04:55:52.107: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlan. The Bridge IDs of all active STP instances have been updated, which might change the spanning tree topology
    *Apr 19 04:56:00.531: %SYS-5-RESTART: System restarted --
    Cisco IOS Software, s72033_rp Software (s72033_rp-IPSERVICESK9-M), Version 12.2(33)SXI2a, RELEASE SOFTWARE (fc2)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c)
    Router> 1986-2009 by Cisco Systems, Inc.
    Compiled Wed 02-Sep-09 01:00 by prod_rel_team
    *Apr 19 05:03:03.111: %SYS-SP-3-LOGGER_FLUSHED: System was paused for 00:00:00 to ensure console debugging output.
    *Apr 19 04:55:46.739: %SPANTREE-SP-5-EXTENDED_SYSID: Extended SysId enabled for type vlan. The Bridge IDs of all active STP instances have been updated, which might change the spanning tree topology
    *Apr 19 04:55:46.747: SP: SP: Currently running ROMMON from S (Gold) region
    *Apr 19 04:55:47.483: %SCHED-SP-7-WAen
    Router#TCH: Attempt to set uninitialized watched boolean (address 0). -Process= "<interrupt level>", ipl= 1, pid= 3
    -Traceback= 408E0820 40D74FEC 40D4B31C 40D4A1A8 40D46448 40F604B8 4173CCDC
    *Apr 19 04:55:59.607: %SYS-SP-5-RESTART: System restarted --
    Cisco IOS Software, s72033_sp Software (s72033_sp-IPSERVICESK9-M), Version 12.2(33)SXI2a, RELEASE SOFTWARE (fc2)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2009 by Cisco Systems, Inc.
    Compiled Wed 02-Sep-09 01:25 by prod_rel_team
    Router#
    Router#Apr 19 04:56:00.591: %OIR-SP-6-INSPS: Power supply inserted in slot 1
    *Apr 19 04:56:00.695: %C6KPWR-SP-4-PSOK: power supply 1 turned on.
    *Apr 19 04:56:00.943: %OIR-SP-6-INSPS: Power supply inserted in slot 2
    Router#
    Router#
    Router#
    *Apr 19 04:56:08.099: %FABRIC-SP-5-CLEAR_BLOCK: Clear block option is off for the fabric in slot 5.
    *Apr 19 04:56:08.195: %FABRIC-SP-5-FABRIC_MODULE_ACTIVE: The Switch Fabric Module in slot 5 became active.
    Router#
    Router#
    Router#
    *Apr 19 04:56:09.567: %DIAG-SP-6-RUN_MINIMUM: Module 5: Running Minimal Diagnostics...
    Router#
    Router#
    Router#
    Router#show diagnostic result
    % Incomplete command.
    Router#show diagnostic result ?
      module  Module Keyword
    Router#show diagnostic result ,modu     modjle   ule 5
    Current bootup diagnostic level: minimal
    Module 5: Supervisor Engine 720 (Active)  SerialNo : SAL1338YTZ0
      Overall Diagnostic Result for Module 5 : UNTESTED
      Diagnostic level at card bootup: minimal
      Test results: (. = Pass, F = Fail, U = Untested)
        1) TestScratchRegister -------------> U
        2) TestSPRPInbandPing --------------> U
        3) TestTransceiverIntegrity: 
          Port  1  2
                U  U 
        4) TestActiveToStandbyLoopback: 
          Port  1  2
     --More--                     U  U 
        5) TestLoopback: 
          Port  1  2
        6) TestNewIndexLearn ---------------> .
        7) TestDontConditionalLearn --------> .
        8) TestBadBpduTrap -----------------> .
        9) TestMatchCapture ----------------> .
       10) TestProtocolMatchChannel --------> .
       11) TestFibDevices ------------------> F
       12) TestIPv4FibShortcut -------------> F
       13) TestL3Capture2 ------------------> F
       14) TestIPv6FibShortcut -------------> F
       15) TestMPLSFibShortcut -------------> F
       16) TestNATFibShortcut --------------> F
       17) TestAclPermit -------------------> F
       18) TestAclDeny ---------------------> U
     --More--            19) TestQoSTcam ---------------------> U
       20) TestL3VlanMet -------------------> U
       21) TestIngressSpan -----------------> U
       22) TestEgressSpan ------------------> U
       23) TestNetflowInlineRewrite: 
          Port  1  2
                U  U 
       24) TestFabricSnakeForward ----------> U
       25) TestFabricSnakeBackward ---------> U
       26) TestTrafficStress ---------------> U
       27) TestFibTcamSSRAM ----------------> U
       28) TestAsicMemory ------------------> U
       29) TestAclQosTcam ------------------> U
       30) TestNetflowTcam -----------------> U
       31) ScheduleSwitchover --------------> U
       32) TestFirmwareDiagStatus ----------> U
       33) TestAsicSync --------------------> U
       34) TestUnusedPortLoopback: 
     --More--         
    Router#[Ashow diagnostic result module 5
    Current bootup diagnostic level: minimal
    Module 5: Supervisor Engine 720 (Active)  SerialNo : SAL1338YTZ0
      Overall Diagnostic Result for Module 5 : UNTESTED
      Diagnostic level at card bootup: minimal
      Test results: (. = Pass, F = Fail, U = Untested)
        1) TestScratchRegister -------------> U
        2) TestSPRPInbandPing --------------> U
        3) TestTransceiverIntegrity: 
          Port  1  2
                U  U 
        4) TestActiveToStandbyLoopback: 
          Port  1  2
     --More--         
    Router#
    *Apr 19 04:56:29.637: %DIAG-SP-3-MAJOR: M
    %Software-forced reload
     04:56:30 UTC Sun Apr 19 2015: Breakpoint exception, CPU signal 23, PC = 0x42735338
       Possible software fault. Upon reccurence, please collect
       crashinfo, "show tech" and contact Cisco Technical Support.
    -Traceback= 42735338 42732E8C 423A6220 423A624C 421C1388 4223F614 4223F670 40962164 40963034 40962F54 40963D28 423259D0 42319604 42319820 42727FEC 
    $0 : 00000000, AT : 43FE0000, v0 : 45870000, v1 : 00000200
    a0 : 46DC99C0, a1 : 44E05758, a2 : 00000000, a3 : 00000040
    t0 : 00000010, t1 : 3400F101, t2 : 3400F100, t3 : FFFF00FF
    t4 : 42728608, t5 : 00002F04, t6 : 80000000, t7 : 00000000
    s0 : 00000000, s1 : 43EE0000, s2 : 50449158, s3 : 0000001F
    s4 : 50449158, s5 : 470B3AB4, s6 : 00000000, s7 : 08A5DFC8
    t8 : 08028FEC, t9 : 00000000, k0 : 00000000, k1 : 00000000
    gp : 43FDDE8C, sp : 5000DBB0, s8 : 00000000, ra : 42732E8C
    EPC  : 42735338, ErrorEPC : 870FDDF0, SREG     : 3400F103
    MDLO : 00000000, MDHI     : 00000000, BadVaddr : 00000000
    DATA_START : 0x43A51E70
    Cause 00000824 (Code 0x9): Breakpoint exception
    Writing crashinfo to bootflash:crashinfo_20150419-045630
    === Flushing messages (04:56:30 UTC Sun Apr 19 2015) ===
    Buffered messages:
    *Apr 19 04:55:51.335: RP: Currently running ROMMON from S (Gold) region
    *Apr 19 04:55:52.107: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlan. The Bridge IDs of all active STP instances have been updated, which might change the spanning tree topology
    *Apr 19 04:56:00.531: %SYS-5-RESTART: System restarted --
    Cisco IOS Software, s72033_rp Software (s72033_rp-IPSERVICESK9-M), Version 12.2(33)SXI2a, RELEASE SOFTWARE (fc2)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2009 by Cisco Systems, Inc.
    Compiled Wed 02-Sep-09 01:00 by prod_rel_team
    *Apr 19 05:03:03.111: %SYS-SP-3-LOGGER_FLUSHED: System was paused for 00:00:00 to ensure console debugging output.
    *Apr 19 04:55:46.739: %SPANTREE-SP-5-EXTENDED_SYSID: Extended SysId enabled for type vlan. The Bridge IDs of all active STP instances have been updated, which might change the spanning tree topology
    *Apr 19 04:55:46.747: SP: SP: Currently running ROMMON from S (Gold) region
    *Apr 19 04:55:47.483: %SCHED-SP-7-WATCH: Attempt to set uninitialized watched boolean (address 0). -Process= "<interrupt level>", ipl= 1, pid= 3
    -Traceback= 408E0820 40D74FEC 40D4B31C 40D4A1A8 40D46448 40F604B8 4173CCDC
    *Apr 19 04:55:59.607: %SYS-SP-5-RESTART: System restarted --
    Cisco IOS Software, s72033_sp Software (s72033_sp-IPSERVICESK9-M), Version 12.2(33)SXI2a, RELEASE SOFTWARE (fc2)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2009 by Cisco Systems, Inc.
    Compiled Wed 02-Sep-09 01:25 by prod_rel_team
    *Apr 19 04:56:00.591: %OIR-SP-6-INSPS: Power supply inserted in slot 1
    *Apr 19 04:56:00.695: %C6KPWR-SP-4-PSOK: power supply 1 turned on.
    *Apr 19 04:56:00.943: %OIR-SP-6-INSPS: Power supply inserted in slot 2
    *Apr 19 04:56:08.099: %FABRIC-SP-5-CLEAR_BLOCK: Clear block option is off for the fabric in slot 5.
    *Apr 19 04:56:08.195: %FABRIC-SP-5-FABRIC_MODULE_ACTIVE: The Switch Fabric Module in slot 5 became active.
    *Apr 19 04:56:09.567: %DIAG-SP-6-RUN_MINIMUM: Module 5: Running Minimal Diagnostics...
    *Apr 19 04:56:29.637: %DIAG-SP-3-MAJOR: Module 5: Online Diagnostics detected a Major Error. Please use 'show diagnostic result <target>' to see test results.
    *Apr 19 04:56:29.641: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 5: TestFibDevices failed 
    *Apr 19 04:56:29.641: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 5: TestIPv4FibShortcut failed 
    *Apr 19 04:56:29.641: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 5: TestL3Capture2 failed 
    *Apr 19 04:56:29.641: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 5: TestIPv6FibShortcut failed 
    *Apr 19 04:56:29.641: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 5: TestMPLSFibShortcut failed 
    *Apr 19 04:56:29.641: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 5: TestNATFibShortcut failed 
    Queued messages:
    *Apr 19 04:56:33.583: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.
    IPv6FibShortcut failed 
    *Apr 19 04:56:29.641: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 5: TestMPLSFibShortcut failed 
    *Apr 19 04:56:29.641: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 5: TestNATFibShortcut failed 
    *Apr 19 04:56:29.971: %HA_EM-6-LOG: Mandatory.go_bootup.tcl: GOLD EEM TCL policy for  boot up diagnostic
    *Apr 19 04:56:30.575: %CPU_MONITOR-3-PEER_EXCEPTION: CPU_MONITOR peer has failed due to exception , reset by [5/0]
    *** System received a Software forced crash ***
    signal= 0x17, code= 0x24, context= 0x45876f54
      PC = 0x42728664, SP = 0x43ed9cd8, RA = 0x413ad2f4
      Cause Reg = 0x00003820, Status Reg = 0x34008002
    rommon 1 > 

    What kind of line card was being inserted in slot 6? Have you tried other slots? The crash file in the RP says it was reset by SP, so the important crashinfo file would be in the sup-bootflash: Try an see if you find any "dir sup-bootflash:"
    Aug 5 17:46:11: %C6K_PLATFORM-2-PEER_RESET: RP is being reset by the SP
    %Software-forced reload
    To answer your question:
    A Is there any different procedure to install line modules in supervisor slots?
    >>No there are no special configuration you need to do when inserting a line card in slots that normally would be for supervisor.
    B Switch is having previously removed linecard (i.e, fastethernet module)in running configuration. Will it create any system crash?
    >>No, it will not cause the switch to crash, when you see the configuration of a line card even after it was removed is quite normal, it's cold module provisionsing, you would not want to keep putting in a configuration for any line card after just resetaing them do you?

  • SA 520 Password Recovery Procedure?

    I fully configured the appliance and, of course, changed the enable  password, and then failed to document it, somehow, and I've long since forgotten it. I've looked for a recovery procedure, but haven't found one.
    Can anyone point me in the right direction? So far, it seems like the only option is a factory reset and I'm hoping I'm wrong.
    Thanks.

    Hi zacmutrux,
    Thank you for posting. Unfortunately you will have to set the router to factory defaults and reconfigure it. There is no password recovery procedure available for any of our SMB routers.

  • Old 1760 With password recovery disabled, no way to factory reset

    Hi
    I have an old 1760 router with Password Recovery Functionality Disabled
    I don't care about its actual configuration , I need factory reset
    I Followed the well documented procedure :
    Normal boot
    Self decompressing the image : #################################################
    ################################################################ [OK]
    Smart Init is disabled. IOMEM set to: 15
    PMem allocated: 57042944 bytes; IOMem allocated: 10065920 bytes
                  Restricted Rights Legend
    Use, duplication, or disclosure by the Government is
    subject to restrictions as set forth in subparagraph
    (c) of the Commercial Computer Software - Restricted
    Rights clause at FAR sec. 52.227-19 and subparagraph
    (c) (1) (ii) of the Rights in Technical Data and Computer
    Software clause at DFARS sec. 252.227-7013.
               cisco Systems, Inc.
               170 West Tasman Drive
               San Jose, California 95134-1706
    Cisco Internetwork Operating System Software
    IOS (tm) C1700 Software (C1700-SV8Y7-M), Version 12.3(6d), RELEASE SOFTWARE (fc1
    Copyright (c) 1986-2004 by cisco Systems, Inc.
    Compiled Fri 15-Oct-04 03:46 by kellythw
    Image text-base: 0x80008120, data-base: 0x81440804
    Send break at this time , then :
    Do you want to reset the router to factory default
    configuration and proceed [y/n] ? y
    Reset router configuration to factory default.
    cisco 1760 (MPC860P) processor (revision 0x500) with 55706K/9830K bytes of memor
    y.
    Processor board ID FOC07450X9P (3881152211), with hardware revision 0000
    MPC860P processor: part number 5, mask 2
    Bridging software.
    X.25 software, Version 3.0.0.
    1 FastEthernet/IEEE 802.3 interface(s)
    32K bytes of non-volatile configuration memory.
    32768K bytes of processor board System flash (Read/Write)
    WARNING:
    Executing this command will disable password recovery mechanism.
    Do not execute this command without another plan for
    password recovery.
    Are you sure you want to continue? [yes/no]: y
    The router boot up normally anyway , still with original password unrecovered instead a fresh factory default.
    Any hint please ?????
    Thank you

    Federico,
    There is something quite strange going on but one thing has caught my attention in particular. This is a part of your transcript:
    Send break at this time , then :
    Do you want to reset the router to factory default configuration and proceed [y/n] ? y Reset router configuration to factory default.cisco 1760 (MPC860P) processor (revision 0x500) with 55706K/9830K bytes of memory.Processor board ID FOC07450X9P (3881152211), with hardware revision 0000MPC860P processor: part number 5, mask 2Bridging software.X.25 software, Version 3.0.0.1 FastEthernet/IEEE 802.3 interface(s)32K bytes of non-volatile configuration memory.32768K bytes of processor board System flash (Read/Write)WARNING:Executing this command will disable password recovery mechanism.Do not execute this command without another plan forpassword recovery.Are you sure you want to continue? [yes/no]: y
    Notice that the first question is whether you want to erase the configuration - you respond with yes, and the router continues booting. The second question displayed clearly shows that the router continues loading the configuration file and in particular processes the no service password-recovery command.
    What would happen if you answered with n to this second question, preventing the router from accepting the no password-recovery stored command? Could you reload the router afterwards and try the password recovery procedure again?
    Also, if this router has a removable Flash card, would you be able to enter the ROMMON and set the configuration register to 0x2142 if you removed the card and tried booting the router?
    Best regards,
    Peter

  • Cisco Password Recovery

    Hello,
    How can I block any body to change the password using the Cisco Password recovery? because I am facing one problem that few of our clients rebootting the router and change the Conf registry and change the password.
    Please give me few Suggestions.
    Thanks

    Try the "no service password-recovery" in global config mode.
    Please read the information contained in the follwoing URL before you use this command:
    http://www.cisco.com/en/US/partner/products/sw/iosswrel/ps5413/products_feature_guide09186a00802a1e76.html
    Hope this helps,

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    Hi,
    I have a problem with IPS-4240. Nobody of my workmates knows the password and I read that the only way is to reinstall the version of IOS. Is there any other way to recover the password than reinstalling?
    thanks.
    GNU GRUB  version 1.0(11)2  (631K lower / 2096128K upper memory)
     0: Cisco IPS
     1: Cisco IPS Recovery
    Model=IPS-4240
    When you troubleshoot password recovery, pay attention to the following:
    • You cannot determine whether password recovery has been disabled in the sensor configuration
    from the ROMMON prompt, GRUB menu, switch CLI, or router CLI. If you attempt password
    recovery, it always appears to succeed. If it has been disabled, the password is not reset to cisco.
    The only option is to reimage the sensor.

    Hi,
    Before recovering you can 1st check the current state of password recovery with using this command: show settings | include password
    If you do password recovery without checking the recovery feature that it enabled or disabled than the password can not be set to cisco (It will show succeed) and you need to reimage the sensor. So, before using password recovery you should check that password recovery is allowed or not.
    Regards,
    Rahul Chhabra
    Network Engineer
    Spooster IT Services

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    Our company forgot the Administrator password of NM-CIDS installed on 3600 router. Now, we can't login on this device. Therefore, I like to know how to do password recovery on this NM-CIDS.
    Thanks
    Regards.

    http://www.cisco.com/en/US/products/hw/vpndevc/ps4077/products_configuration_guide_chapter09186a00807517a3.html#wp1067114
    ....this link has imp. password recovery procedures.
    hope this helps!!
    cheers.
    Sushil.

  • Password Recovery when Break is disabled.

    I posted up previously about this issue.
    I have a Cisco 2500 router and I'm trying to disable or bypass the password. I've learned that Break is disabled. I've been told you can jumper some pins on the circuit board. Can someone tell me what pins need to be jumpered so I can get to configuration mode?

    I found this:
    Step 1 Attach a terminal or PC with terminal emulation software to the console port of the router.
    Step 2 Enter the show version command and record the setting of the configuration register. It is usually 0x2102 or 0x102.
    The configuration register value is on the last line of the display. Note whether the configuration register is set to enable Break or disable Break.
    The factory-default configuration register value is 0x2102. Notice that the third digit from the left in this value is 1, which disables Break. If the third digit is not 1, Break is enabled.
    Step 3 Turn off the router, then turn it on.
    Step 4 Press the Break key on the terminal within 60 seconds of turning on the router.
    The rommon> prompt with no router name appears. If it does not appear, the terminal is not sending the correct Break signal. In that case, check the terminal or terminal emulation setup.
    Step 5 Enter o/r0x42 at the rommon> prompt to boot from Flash memory or o/r0x41 to boot from the boot ROMs.
    Here:
    http://www.cisco.com/en/US/products/sw/iosswrel/ps1831/products_configuration_guide_chapter09186a0080347975.html
    Check it out.
    You can change the configuration register from configuration mode using the config-register command.
    There is a SERVICE command to disable password recovery (as a physical security issue). If this has been set on your router, then you'll need to send it to Cisco for a motherboard swap / fix.
    Good Luck
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  • IOS AP Password Recovery

    Hi All,
    Does anyone know how to recover the username/password whilst keeping the existing config and not defaulting the AP.

    The AP has a Cat 2900 style bootloader, not a
    router style rommon. So you don't get
    config-register; however you do have similar
    functionality. See http://www.cisco.com/univercd/cc/td/doc/product/lan/cat2970/12218se/2970cr/bootldr.htm
    for (fairly close) documentation.
    To do password recovery on an IOS AP, without
    losing your config, do something like this:
    1. Connect to the console
    2. Power cycle the AP (or otherwise induce it to reload)
    3. Hit on the console real fast, a couple of times
    4. Get to the bootloader ("ap:") prompt
    5. Now rename the config.txt file to something else (ap: rename flash:config.txt flash:config.foo)
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    Should work, although it may not, depending on the bootloader version.

  • Cisco 3945 password recovery

    I observed two cisco 3945 routers lose IOS during password recovery. Router was rebooted, break sequence ctrl-break, then boot(instead of reset) issued. The router booted to its existing configuration or password recovery failed and router was power cycled again then ctrl-break issued. However this time the IOS was gone and all flash file systems were blank! It happened on two routers. Anyone know why such an anomaly would occur or has anyone witnessed such?

    config register was set to confreg 0X2142 first time password recovery was attempted. It took but only after the power cycle(not when I simply typed boot) but by then the IOS images were gone. I found that very disturbing when it happened on two different routers and I never saw such a thing happen to a router before. 

  • NM-CIDS-K9 Password Recovery

    Hi All i'm new here
    , please be gentle
    Can Any one help me with the Password recovery on a NM-CIDS-K9 Module, i have been reading links on cisco and google, but i'm unsure i think i need to re-image the card, could someone post a link to how to
    many thanks

    For ACNS 5.1, you should session into the NME from the router and use the following link with instructions to reset the admin pw.
    http://www.cisco.com/en/US/docs/app_ntwk_services/waas/acns/v51/configuration/central/guide/51trbl.html#wp1043510
    Hope that helps,
    Dan

  • Blackberry ID - forgot password, forgot password recovery info, exceeded login attempts, why can't BB send me email to reset password.

    THE ISSUES ARE:
    1. FORGOT PASSWORD
    2. FORGOT PASSWORD RECOVERY INFO
    3. EXCEEDED ATTEMPTS TO LOGIN
    I HAVE READ OTHER PEOPLES FORUM PROBLEMS THAT ARE THE SAME. WHEN I FOLLOWED LINKS THAT SUPPORT GAVE THERE IS NO SOLUTION TO ACTUALLY FIX THE PROBLEM. 
    What I need is simply this: Blackberry to send me a RESET PASSWORD link to the email I have registered with Blackberry WITHOUT HAVING TO PROVIDE PASSWORD RECOVERY INFO. This will enable me to bypass unknown recovery password info and access my Blackberry ID account. 
    Why haven't I been able to find a solution to fix the problem?
    BECAUSE IT DOESN'T APPEAR TO EXIST........ ANYWHERE..... EVEN ON YOUTUBE BLACKBERRY ARE RUNNING AN OUT OF DATE SOLUTION CENTRE.
    When looked online to Blackberry youtube video it shows a solution that doesn't exist! WHY? BECAUSE IT WAS UPLOADED IN 2011. DUH. http://www.youtube.com/watch?v=lvdRb4qNG1M
    If I can't remember my password or recovery password info there is NO other option available that will send me a reset password via email so I can keep my current BB ID. 
    KB34776 - does not apply because you HAVE TO BE ABLE TO REMEMBER YOUR RECOVERY PASSWORD!
    CHECKED THIS OUT... 
    Workaround
    If the BlackBerry ID password has been forgotten but the answer to the password recovery question is known, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email. Follow KB28685 to complete this process.
    If the BlackBerry smartphone user knows the email address used for the BlackBerry ID login but is unable to remember the associated password then it is possible to reset the password using the steps below:
    Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.
    To see if a BlackBerry ID account is confirmed, log in to the BlackBerry ID account, select Account Details and locate the Email Status field.  For instructions on confirming the BlackBerry ID account follow KB34137.
    Browse to the following URL using a desktop browser, the BlackBerry Browser on the BlackBerry smartphone, or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
    Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then clickSubmit.
    Enter the Answer to the Password Recovery Question, then click OK.
    Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
    A confirmation message will be displayed A password reset email has been sent to [email protected], at which point, a reset email will be delivered to the associated email address inbox.
    Log in to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the smartphone, or the Browser on the BlackBerry PlayBook.
    Locate the password reset email and select the Change your BlackBerry ID password link.
    Note: The BlackBerry ID reset email will come from [email protected]. If the email is not found in the inbox, check the mailbox's Spam or Junk folder.
    When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
    A confirmation message will display once the changes have been saved successfully.
    Moving forward use the newly created password whenever logging into BlackBerry ID.
     If the BlackBerry smartphone user does not know the email or password that was used for the BlackBerry ID, the BlackBerry ID will be locked out after 10 unsuccessful login attempts. See KB24157 for BlackBerry ID lockout behavior.
    THEN CHECKED KB24157......
    Overview
    BlackBerry ID is the master key to BlackBerry smartphone products, sites, services and applications, including BlackBerry Protect and the BlackBerry App World storefront.
    To prevent unauthorized access to the account, the BlackBerry ID will become locked out after a number of failed attempts. See the information below for an outline on the expected behavior:
    Local Authentication Lockout 
    On BlackBerry PlayBook and BlackBerry smartphones if the user enters their BBID password incorrectly 10 times on the BBID sign in screen, verify password screen, or BBID Edit screens, they are LOCKED OUT of all the following functions on that BlackBerry device for 15 minutes:
    Authenticating with their BlackBerry ID on the sign in screen
    Authenticating with their BlackBerry ID on the verify password screen
    Authenticating with their BlackBerry ID on the BBID edit screens 
    Note: The user can still log in on the web or any other devices associated with their BlackBerry ID. They are only locked out on the device where the 10 incorrect attempts occurred.  On the locked out device, after 15 minutes, they get 1 try to provide the correct password on the sign in and/or verify password screens. If they fail to enter the correct password, they are locked out for an additional 15 minutes on that device.
    Account Server Lockout
    Users have total of 10 attempts to enter their password correctly against the BlackBerry ID Account Server.
    The scenarios that increment the Account Server lockout counter are as follows:
    Providing an incorrect password anywhere on the BlackBerry ID web portal (blackberry.com/blackberryid)
    Providing an incorrect password within the BlackBerry ID Edit feature on any BlackBerry device or BlackBerry PlayBook
    Note: if a user provides an incorrect password 5 times on the BlackBerry ID web portal (blackberry.com/blackberryid), and then 5 more times on the BlackBerry ID Edit feature on their BlackBerry PlayBook, the cumulative number of failed attempts is 10. Once the user has made 10 incorrect attempts to provide their password against the Account Server, they are locked out of the Account Server PERMANENTLY until they reset their password.
    See KB26361 for information to reset a BlackBerry ID password
    Note: The Account Server Lockout does NOT prevent the user from local authenticating on devices  (the user can still authenticate on the sign in and verify password screens on their BlackBerry devices).
    Forgot Password Lockout
    If the user answers their Security Question incorrectly 10 times, they are locked out for 15 minutes of Forgot Password functionality on all interfaces such as:
    BlackBerry website (blackberry.com/blackberryid)
    BlackBerry PlayBook
    BlackBerry smartphone
    Note: After 15 minutes, they get 1 try, and if they fail to answer the question correctly, they are locked out for an additional 15 minutes.
    THAT DIDN'T WORK SO NOW ITS BACK TO..... KB26361
    Overview
    To change the BlackBerry ID password, complete the steps below for the specific device:
    From the BlackBerry 10 smartphone:
    Swipe down from the top bezel on the home screen and select Settings.
    Scroll down and select BlackBerry ID.
    Select Change Password.
    Enter the current password in the Current BlackBerry ID Password field.
    Enter the new password in the New BlackBerry ID Password and Confirm New Passwordfields.
    Select Submit to complete the password change.
    To confirm the change You have changed your password will be displayed.
    Also, if the BlackBerry ID password has been forgotten, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email. Follow KB28685 to complete this process.
    Note: When using the recovery question password reset method, the generated email will be delivered to the BlackBerry 10 smartphone if the BlackBerry ID email address has been setup via Settings >Accounts
    From a computer:
    Visit http://www.bbid.com/ from a PC or BlackBerry smartphone browser.
    Click Log in.
    Enter the BlackBerry ID Username (email address) and password, then click Sign In.
    Click Account Details.
    Next to Password, click Edit.
    Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click Save.
    Click Done to exit from the BlackBerry ID account information screens.
    From the BlackBerry smartphone running BlackBerry 6:
    Navigate to Options > Third Party Applications > BlackBerry ID.
    Click on Change next to BlackBerry ID Password.
    Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click OK.
    A confirmation message will display Your password has been successfully changed.
    Click OK.
    From the BlackBerry smartphone running BlackBerry 7:
    Navigate to Options > Device > BlackBerry ID.
    Click on Change next to BlackBerry ID Password.
    Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click OK .
    A confirmation message will display Your password has been successfully changed.
    Click OK.
    From the BlackBerry Playbook tablet:
    Navigate to the Options icon.
    Select BlackBerry ID.
    Click on the Edit button next to Change Password.
    Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click Submit.
    A confirmation message will display You have changed your password.
    Click OK.
    If the password for a BlackBerry ID account has been forgotten and the login is unsuccessful, use the following process to reset the password.
    Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.  To see if a BlackBerry ID account is confirmed, login to the BlackBerry ID account, select Account Details and locate the Email Status field.  For instructions on confirming the BlackBerry ID account follow  KB34137.
    To generate a password reset email, complete the following:
    Browse to the following URL using a desktop browser, the Browser on the BlackBerry smartphone or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
    Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then clickSubmit.
    Enter the Answer to the Password Recovery Question, then click OK. (Answering the recovery question is only required if the BlackBerry ID account is not confirmed)
    A confirmation message will be displayed A password reset email has been sent to [email protected] , at which point, a reset email will be delivered to the associated email address inbox.
    Login to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the BlackBerry smartphone or the browser on the BlackBerry PlayBook.
    Locate the password reset email and select the Change your BlackBerry ID password link.
    Note: The BlackBerry ID reset email will come from [email protected] If the email is not found in the inbox, check the Spam or Junk folder.
    When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.  
    Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed. 
    A confirmation message will display once the changes have been saved successfully.
    Moving forward use the newly created password whenever logging into BlackBerry ID.
    Note: If the BlackBerry ID email address is a BlackBerry mail address (e.g. <username>@tmo.blackberry.net), the BlackBerry ID password reset email will not be received on the BlackBerry smartphone. Since the BlackBerry mail address is not accessible from a computer, the steps outlined in KB28111 will need to be performed.
    IT ALL LEADS BACK TO THE SAME UNHELPFUL NON-SOLUTION OF USE THE PASSWORD RECOVERY QUESTION.... 
    Can the tech department of Blackberry please sort out this ridiculous unhelpful system by sending customers a direct email if password is forgotten so they can reset without having to go through the above without finding a solution. 
    THANK YOU.

    Hi and Welcome to the Community!
    Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
    http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
    Hopefully, this information will be of use to you.
    That said, it sounds like you have exhausted all of the automatic recovery methods...but just in case, please see this "sticky" post for helpful information concerning your BBID situation:
    http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
    Hopefully, this information will be of use to you.
    But do please keep in mind that security is a 2-way street...the human element play an equal part in that security, and you have failed at that in this situation, yet desire for the automated methods to still recover for you. Such just isn't possible, because your failure has exceeded the capabilities of the automated methods.
    Hence, you likely need human intervention from an actual BB representative, which is not available in this forum (as discussed in the first link I gave you above). But, the methods to attempt to seek human intervention are posted within the 2nd link I gave you.
    Cheers, and Good Luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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    PIN: C0005A9AA   Display/Scan Bar Code

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