Password rejected in mac mail

Here's the deal: I switched to Thunderbird, but want to go bac to mac mail... It won't accept my password it's in the right case it's the right password. I know there is some trick (or is my one year old mac mini screwed up beyond use?).
I've been fighting with this and it is winning. I have Thunderbird working I have SBC/Att dsl running smooth I can check my mail in other ways (and send it) but mac mail please accept the dang password.
what's the deal?

I started using the Mail.app exclusively when Jaguar was introduced, thru Panther and now Tiger and I've never experienced the same but I've never been an SBC customer.
Something else to try.
Quit the Mail.app first and using the Finder, go to Home > Library > Mail. Copy the Mail folder and place the copy on the Desktop for backup purposes.
Using the Finder, go to Home > Library > Preferences > com.apple.mail.plist. Delete the com.apple.mail.plist file and empty the Trash.
Note: Moving the com.apple.mail.plist file out of the Preferences folder will require re-entering all email account information when re-launching Mail.
Launch Mail and decline any prompt to import mailboxes. After re-entering all email account information, the Mail.app should rediscover the existing account named folder(s) and mailboxes at Home > Library > Mail.
After confirming all mailboxes were successfully rediscovered, you can delete the copy of the Mail folder from the Desktop.
Test if this resolves the problem.

Similar Messages

Post Moved E-mail-password-rejection-on-Mac

Post Moved to Other BB Queries http://community.bt.com/t5/Other-BB-Queries/E-mail-password-rejection-on-Mac/td-p/656120
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Until April 2012 there were enough threads on password rejection to knit a large sweater but then the moderator closed the forum saying all was well. It isn't. I have been unable to access my bt mail since March except by logging on to webmail after which macmail behaves correctly for about 1 hour. Wasted £30 on a premium BT help service on this matter. Very nice guy but perplexed! This issue is not dead. I had the same issue with my iphone which was resolved in an Apple store. Is there now a fix for this utterly irritating situation? It does BT no credit whatsoever. Any chance of reclaiming my lost hours and £30? I think I know the answer to that one.

E-mail password rejection on Mac

I am adding my experience to the long list, just so that BT knows the problem is widespread and continuing. Yesterday and today, so far, I suddenly lost my BT Yahoo mail on my Mac with the now common password rejected message. I have no time to fix it so will use webmail meantime, but it just hammers another nail in the BT coffin.

Until April 2012 there were enough threads on password rejection to knit a large sweater but then the moderator closed the forum saying all was well. It isn't. I have been unable to access my bt mail since March except by logging on to webmail after which macmail behaves correctly for about 1 hour. Wasted £30 on a premium BT help service on this matter. Very nice guy but perplexed! This issue is not dead. I had the same issue with my iphone which was resolved in an Apple store. Is there now a fix for this utterly irritating situation? It does BT no credit whatsoever. Any chance of reclaiming my lost hours and £30? I think I know the answer to that one.

Email password being rejected using Mac mail

I have a strange issue using mac mail on a mac mini running snow leopard. It is actually my Mom's computer. She calls me over from time to time when her email gives her problems. Usually it amounts to resetting the modem or some other simple fix. Today however not so easy!
This issue came up out of the blue earlier this week. A message came from mail asking her to re-enter her password since the server (charter.net) was rejecting it. She attempted to re-enter it along with a variety of other addresses she had written down and eventually gave up. In this process she also restarted her modem. Today is Friday so it's been a few days with no connection to her email server. This is all her recounting so I am not certain exactly what transpired.
I confirmed a conection with the internet first. re-entered the correct password and got the same message. Then I tried the Username & password via a web interface and got in first try. So I started up an old email client (Entourage) that had been set up from years ago (as a POP account) and it to accessed the server with no problem. At that point I deleted the account in mac mail & recreated it...same message. I then reset the keycahin and deleted/recreated the account again...same message. To rule out POP vs IMAP I tried creating a POP account in mac mail since the original was IMAP....same message. I am at a loss.
For now I reintroduced her to Entourage so she could access her mail. It was abbandoned a couple of years ago since it had been the source of too much confusion for her (she tends to click on things changing views etc without realizing how or what she has done).
Until this, the simplicity of mac mail was working pretty well for her.
Any ideas of what the cause might be or what else I could try would be appreciated.

I installed iCloud on the iPad
K, that wasn't clear in your original posting. You left that part out.
Are you saying this would be fixed if I upgraded to Mountain Lion?
That is not what I said. What I should have said is that the OS requirements for iCloud are Lion & Mountain Lion.
The following are keychain troubleshooting that you may wish to try: Use Spotlight to search for a file called login.keychain.
Users/YourUserName/Library(which is a hidden folder and won't show in Finder)/Keychains.
Click Go in the menu bar then Go to Folder and type in /Users/YourUserName/Library and hit the enter key. Look down the list of folder and find Keychains. The "login.keychain" file should be inside.
Cures for a funky keychain

Password rejected on apple mail constantly

I've called apple and at&t daily for hours to see if there is a solution. my password is constantly rejected. I put it back in and it's rejected a few minutes later again. Mail won't work until I put it in again. I use an airport extreme N connection to my dsl. Mail works on at&t's web site without a problem. I've reset my password. At&T says its a problem with apple mail, apple says its a at&t problem. My neighbor has exactly the same problem and gets the same circle. I've come to believe that maybe it is a amail problem. Anyone else have the same problem or a fix or should I just wait for a lepard fix, I hope. It even freezes my iphone wireless retrieval during the time I have to retype my password in the box.

I have been having a similar problem on our two Macs (iMac & MacBook) for a couple of weeks. I have at&t Yahoo! DSL and the password rejection problem really seemed to start with regularity when at&t changed their setting to require use of SSL on the specified ports. I have tried lots of things including repairing my Keychain, deleting and re-building my Mail account, and repairing permissions but I may have just stumbled onto a fix.
I think there may be a conflict between Mail's password authentication with the SSL and Keychain. I deleted all Keychains that had anything to do with at&t (POP, SMTP etc) and although it hasn't been very long, the tests I have done indicate the non-remembered password problem may be fixed. In the past when I tried deleting the keychains, I would always choose to have Keychain remember the password if the box would pop up. I think this may have been perpetuating the issue if indeed it is a conflict with Keychain. Don't know if it's a long term fix, but looks promising so far. If anyone else tries this and it works please let us know.
Thanks,
JMcK

Help! I cant remember my password for my mac mail

Can anyone help me in regards to how i can find out what my frgotten mac mail password is?
I purchased a domin nae email from cheapdomains.com.au and ever since i set it up on my mac mail (in march) it has never worked properly.
I could receive emails but when i replied it sent from my old hotmail account.
I tried changing the outgoing server and nothing has worked. i tried contating cheap domains to which their solutions did not work.
I tried contacting my ISP and still that did not work. Also tired mac australian tech support... and still nothing.. its so frustrating as this is an email account that I need for my business..
Please HELP!!

It is possible that the password is in your Keychain.
Go to your Utilities folder (inside the Applications folder) and launch Keychain Access.
Under Keychains on the left select login.
Then under Category select passwords.
Look for your email account in the names and when you find it double click on it.
Select the Attributes tab in the dialog that comes up.
Check the Show password: checkbox and authenticate with your computer's login password when prompted.
The password as the computer remembers it will appear.
Best of luck.

Password issues with Mac Mail-help!

I created a new email account through my internet provider (Comcast) and I can no longer access my email although it is showing up on webmail. The comcast person said I would probably have to change my password. I tried doing this on Mac Mail but there doesn't appear to be the usual place to type in new password and then confirm. I am not sure what password they are asking for. The mail account was set up so long ago that I have never used any password when checking my account. I also notice if I delete the password, the password dots are back when I open preferences up again. I don't understand this and Comcast will not help with Mac Mail questions. Any help would be greatly appreciated.

You said you never used a password when checking you mail. You must have a password on the account, I don't see how you couldn't.
When you go to www.comcast.net and go to the webmail client, you must enter your username and password in order to get your messages. It's this username & password that Apple Mail requires in order to access your email.
If you want/need to change your password, you can do this at www.comcast.net from within the webmail client. When you are at your inbox on the webclient, on the left side of the screen there is a link for "Preferences". Clicking that will take you to another page and one of the options is "Change Your Password". That's where you would go to change your password for that specific email account.
Good luck,
Bronson

How to put a password lock on Mac Mail?, How to put a password lock on Mac Mail?

Is it possible to set up security on my Mac so that Mail cannot be opened without entering an Admin password? If so, how do I do this?

Is there a way to do this?
YES my friend there is away, i do it by myself and it's work well…
Here are the steps:
1. go to "/Applications/Mail " and "get info" for your mail and look how much is size of it.
2. from "/Applications/Utilities" open "Disk Utility"app.
3. from file menu select "Blank Disk Image".
4. Save as: "chose the name you want" I save it as "Mail".
    Where: "Better to be on Applications Folder" or in Privet Place on your hard.
    Name: "chose the name you want" I name it as "Mail".
    Size: set the size Bigger than the size of Mail you take it from "mail info".
    Format: Mac OS Extended (Journaled).
    Encryption: 128-bit AES encryption.
    Partitions: Hard disk.
    Image Format: sparse disk image.
5. when you finish Press "Create".
6. Enter the Password You need, be sure to remove the mark next to "Remember password in my keychain".
7. press "OK".
8. you will find new hard disk open on desktop called "the name you chose it before".
9. now copy "Mail.app" to the new hard disk, and remove mail.app to trash but don't empty it. "if you can't delete the app get the info of it and make all the Permissions Names Read & Write" you need Administrator password to open the lock down below.
10. now remove the mail shortcut in Dock and drag the Mail.app you copy it to Dock.
11. now Eject the new Hard disk.
12. open mail from the Shortcut you add… it's will ask you for a Password.
Be sure to Eject the hard disk when you finish from mail.
DONE

Always promted for password when using mac mail

why am I always ask for my password? How can i stop this?

Check the box that says save to key chain in the password prompt window.
If you have done this and it doesn't save it, then it may be that you have a saved password that is incorrect and Mail is using it.
If this is the case, go to Applications/Utilities/Keychain Access. Find any passwords that look related to Mail and delete them.
Next time you use the app. you will be asked to enter the password, do so, carefully, and then check the save to keycahin box.
HTH
Will

2 step verification disabled my Mac Mail

I set up 2 step verification which seemed fine on my iPhone and iPad when I created and entered the app passwords but my Mac Mail was disabled, saying it couldn't connect to the outgoing server. Anyone have this same issue?
MacBook Air
OS X 10.9.5

Hi Robertshill,
If you are having an issue with sending email I would suggest that you troubleshoot using the steps in this article -
OS X Mail: Troubleshooting sending and receiving email messages
Thanks for using Apple Support Communities.
Best,
Brett L

I have a old imac OSX.4.11. Lately my .mac mail account quit working and rejecting my password, even a reset password

I have an old imac with the swivel flat screen-OSX4.11. My .mac mail account has quit working--it rejects my password--even a reset password. Connection Dr. says to "make sure username and password are correct", over and over. Help!

Hello,
Did you change it over to iCloud yet? It does work in 10.4.11
The Password rejection can confuse people since it's a catch all meaning...
This Password, Username, Authentication method... is not recognized on this Port to this Server, or a server end problem.
If using a browser to login via WebMail works it's not Name or Password, but one of the other ones.
The receiving email ports are:
IMAP is port 143
IMAP-SSL is port 993
POP is port 110
POP-SSL is port 995
Outgoing ports are...
SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.
Do not delete the old account yet. sign up for an iCloud account if you haven't.
I understand .mac/.me mail will still come through. Do not delete the old account yet.
You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
IMAP (Incoming Mail Server) information:
    •    Server name: imap.mail.me.com
    •    SSL Required: Yes
    •    Port: 993
    •    Username: [email protected] (use your @me.com address from your iCloud account)
    •    Password: Your iCloud password
SMTP (outgoing mail server) information:
    •    Server name: smtp.mail.me.com
    •    SSL Required: Yes
    •    Port: 587
    •    SMTP Authentication Required: Yes
    •    Username: [email protected] (use your @me.com address from your iCloud account)
    •    Password: Your iCloud password
Also, you must upgrade your password to meet the new criteria: 8 characters, including upper and lower case and numbers. If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message. Go to   http://appleid.apple.com         then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.
Thanks to dpepper...
https://discussions.apple.com/thread/3867171?tstart=0

Mac Mail iCloud password rejected on only one computer

On only one of my computers, I can't get my email from my iCloud account using Mac Mail, because my password keeps getting rejected. I am sure that the password is correct, and it works fine on two other computers and my phone. No matter how many times or different ways I try to re-enter the password, that one email account on that one computer won't connect and see my mail. Multiple restarts and temporarily disabling the account have not fixed the issue.
I have read one suggestion to delete the account and then re-add it, but I have over 5000 emails in there and don't want to have to do that if possible out of fear of causing additional problems. Any suggestions would be appreciated.
OS 10.8.5
Mac Mini 2.3 gHz Quad Core i7 with 8 GB RAM

10.8.5
So, if I delete the mailbox and re-add it (starting new) all my iCloud mail (inbox and sent) should reappear?

.mac password rejected in Mail; works on web

I have an account set up in Mail to retrieve the mail on my .mac account. For several years and up until today I had no problems receiving my mail. Suddenly I am getting a warning window with the message below when I attempt to get mail.
"The .Mac server “mail.mac.com” rejected the password for user “myusername”"
It prompts me to enter my password, which keeps being rejected.
I did not change anything in my account settings. Also I am able to to login to my .mac account via the WWW and get my mail that way (indeed, if there was something wrong with that password I would not have been able to log in here to post this message).
I have made sure the password in my Mail account is the same as the password in my .mac settings. This does not make any sense and is very frustrating.
Does anyone have any insight into this?

Hello,
I am having the same problem not being able to access e-mail service through my computer because it won't accept my password. Shaw Cable tells me I need to re-install the Mail program, because they can access my e-mails through their Mac computer. I'm unable access my e-mail through the internet as well. Apparently Apple cannot re-install my e-mail program because the warrenty has run out. Apparently I can re-install the Mail Program myself but I have no idea how. Is there anyone out there who can assist me with this.
Thank you.

Mac Mail rejects valid btinternet password

Ok, first off I have looked into this problem and came across a thread from a year or two ago that was incredibly long and was ultimately locked by someone from BT, on the assumption that the problem has been fixed. Evidently this is not the case.
I have happily had my mac Mail and my iPhone receiving email from my pop3 account for around 2 years. The other day I happened across a BT Openzone network and tried to connect using my btinternet email and password, however could not do so. This is the first time I have tried to do this as I have always used the 3G network when not at home. I was sure I was using the right password and so to check, I tried to log onto the BT Yahoo website (something I have never needed to do). Again, I could not log on and so assumed I had forgotten my password. I was dubious because I don't forget passwords, but assumed I had, at some point, created a random alternative password for my mail account.
I therefore tried to reset my password but apparently failed the security questions because it asked me to call them up. I did, and the password was reset, allowing me to log onto the BT Yahoo website as well as the BT Openzone network.
Here's where it gets annoying. Upon opening up mac Mail, I was presented with the box to enter my password and thought this was perfectly logical, seeing as I had now changed it. I entered in the correct password and lo and behold, the password was rejected. Several more attempts brought me no success either.
I have looked up other people's issues on this and understand it is a frequent problem, and so tried some of their solutions such as deleting and recreating the account (during creation there is a warning saying it can't connect to the server), and resetting the router (no help). One thing that did work is logging into the BT Yahoo website which fixes the issue on my mac Mail client and allows me to send/receive emails again....strange.
A lot of people say they have had this issue on and off in the past few years but that's where I differ. I have had mail working perfectly since I set it up. The only thing that has changed from before to now, is that I changed my account password. Changing the mac mail password to the same one should mean it is in exactly the same situation as before.
Does anyone have any useful information to help remedy this issue (preferably someone from BT themselves?)
Thanks
Solved!
Go to Solution.

gg30340 wrote:
I found this on the Apple support forum. It might be worth a try:
"I have a solution that has lasted a couple of days for me so far. I hope I am not judging the success too soon!
I have just changed my yahoo password to contain only lower case and numbers. I haven't had another failure since!
The reason I tried this is because I only started getting the problem when I changed my password a week ago. That new password had upper and lower case letters as well as numbers and the problem started to occur the following day. My previous password had had only lower case letters and numbers. Nothing else I did had any effect and I observed all the same symptoms that others reported on the many support threads"
I have no idea why, but I think this may have just solved my problem. Got rid of the capitals in my password and changed the mail setting accordingly, and so far it hasn't rejected it. My guess is there's some issues between the encryption algorithms used by mac mail and the BT servers, and capital letters screw that up somehow.
Any chance you could link me to that apple forum where you found that post? Thanks for your help! Strange fix, but seems to have worked

Mac mail keeps rejecting my yahoo password

This problem has happened to me twice now.
I have my yahoo email account set up in my mac Mail. Recently I keep getting this message saying that Yahoo.ca IMAP server "imap.mail.yahoo.com" rejected the password.
My password is all correct and I checked "Remeber this password in my keychain" but it still doesn't work. This message keeps poping out everytime no matter whether Yahoo is trying to receive new emails or not.
I originally thought it was a probelm from Yahoo, and I had emailed them this problem, and they said they had solved this issue from their end even though I kept telling them my password is still not accepted. The strange thing is that I think I could still send and receive emails (although not sure if I am receiving all the emails since the message kept poping out and that my yahoo keeps on going processing mode and then in the end a triangle with exclamation mark just appeared)
Another strange thing is that I have another Yahoo account on my Mail, yet this one never had simialr problem like this before. It is alsways this particular account I have that is having this problem.
I tried changing my password, logging in Yahoo from their website making sure the POP setting has checked. Still didn't solve my problem
I have tried going into my keychain to verify and repair my password from Keychain First Aid. But no problem was found.
I have also tried deleting my account from Mai Preference and re-added back on, still doesn't work.
The first time this problem had happened to this account, I ended up deleting it from Mail and added back on and it seemed to work, however this time nothing seems to be working.
Please help me!
Thank you.

Hey I also have this problem, but I think I might have diagnosed the problem (temporarily at least).
I realized that ever since I started using the Mail app, I rarely logged in to my actual Yahoo account. When I logged into Yahoo account, my account was actually temporarily deactivated as I haven't logged in for more than 2 weeks. So I signed in, and everything went back to normal.
Now the Mail app has stopped asking me to key in my password (at least for the last hour, so I'm happy).
Hopefully this will work. If it asks again, I will just log into my Yahoo account online.
Cheers!

Password rejected in mac mail

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