Password reset Deskjet 6980

I have a 6980 that has the Admin password configured but it is unknown. The factory reset does NOT reset this password for some odd reason.
There must be a trick to to do this, right?

You can add me to this list ... Deskjet 6980
I have done multiple "factory resets" and still the "Admin" has some mystery password set. C'mon HP - surely you have ANOTHER button combo that REALLY does a factory reset. The "Check" + three pushes of cancel is only a SOFT reset.

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Printing wirelessly with a hp deskjet 6980

I bought me a hp deskjet 6980 which is equiped with it's own wi-fi device for printing.
Has anybody experiences setting up the printer for wirelessly printing on Mac OS X 10.4.6 or Windows XP SP 2?
Cause I followed the guidelines in the manual but never succeded.
I have a wireless airport network for internet with a PowerBook G4 and a Vaio Laptop. What I want to do is sending printjobs from both machines wirelessly to the printer.

Here are the instructions that got me through this.
Good luck.
For your issues with setting up the Deskjet 6980 printer to your network
I would recommend the following steps. These steps are based on a
process you would use if the driver installation has already been run
through on the Mac.
If you want to utilize the printers wireless functions disconnect the
ethernet cable from the printer and the air port.
Reset the printer buy holding the report (check mark) button down.
While holding the report (check mark) button down press and release the
cancel (x) button three times then release the report (check mark)
button. Once all the lights except the power are off turn the power off
(this may take a minute). Wait for one minute then turn the printer
back on. While the lights are flashing follow the steps numbered below.
1. Ensure the blue radio light come on the printer then click on the
airport icon (on the top menu bar), select hpsetup
2. Once connected to hpsetup, Print the network configuration page from
the printer again (press and release the button with the check mark).
3. Open Safari (should say cannot open page), enter the printer's IP
Address (line 7 with the periods) into the address bar, hit return. An
HP site should open (this is the embedded web server on the printer).
* NOTE * If you do not have the printers report page with the IP address
on it simply press and release the report (check mark) button and it
will print out.
4. Select the Networking tab. On the left side of the window (under
CONNECTIONS), select Wireless (802.11)
5. Click on Start Wizard.
6. Select the network name from the drop down list, click next.
7. If there is NO WEP encryption, continue to step 8. If there is WEP
encryption, enter the key (You must know this key. If you do not contact
Apple to get it reset).
8. Click Finish, the printer's wireless and network lights should blink.
9. At the top of the screen click on the word Safari and then click quit
Safari. Once Safari closes click on the airport icon and switch back to
your network name. You may be prompted for a password.
10. At the top of the screen click on GO then APPLICATIONS. Next double
click on TextEdit. type any thing in this windows and then click on
FILE then PRINT. Ensure the Deskjet 6900 series is the printer listed
and then click on PRINT.
The printer should print the TextEdit words you typed in.
Macbook Pro Mac OS X (10.4.6)

How can i change email address for security questions and password resets

I've noticed that my password reset requests are going to an old email acount. In fact, i am not sure where they are going.
the real issue is that i don't see a way to change it when i am logged in (it took me many tries to actually log back in) to my apple id account.
I've changed alternate email accounts, but again i don't see a way to change my destination email account for security section of the account.
Also i would rather reset these via text (ATT has this option for my cell phone account reset and i love it). I don't see an option like that from Apple at all.
Any suggestions and help will be much appreciated. Don't want to struggle with password resets every time i need to get in.

If you're able to supply two of your security answers, click here and follow the instructions to change your rescue email address.
If not, you need to contact Apple.
(125051)

Deskjet 6980 getting it to recognize new network from network when originally set up

I set a deskjet 6980 printer up 2 years ago on my home wireless network and it has worked great. I replaced my airport base station several weeks ago with an Apple time Machine and reconfigured the network and renamed it. Everything works great ( computers, tivos, etc.) except the printer will not work. It has a flashing light on the front next to the blue wireless light. Printer still works fine when I plug it into my computer but I cannot figure out how to change the printer setting so as to connect it wirelessly to our new home network. any ideas? the HP online support group has been no help.

Since you have replaced your network with new hardware, new SSID and perhaps other changes you will have to re-install the printer onto the network. You can use the method outlined on page 8 of this document: http://h10032.www1.hp.com/ctg/Manual/c00591746.pdf (probably the most straightforward with a Time Capsule setup) or try the other methods outlined in the document.
Try that and let me know how it goes!
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Can't download apps after password reset

Why won't my phone download any new apps after doing a password reset? If I enter the wrong password I get an error message. If I enter the correct password, nothing happens.

HI,
*"Or when I try to download a program I get this dark gray screen with a black column in the middle filled with gibberish."*
If it looks like this... it's a kernel panic.
Go here for help to Resolve Kernel Panics
Try downloading and installing the 10.6.2 combo update available here.
http://support.apple.com/kb/DL959
One of the fixes: -- an issue that prevented opening files downloaded from the Internet
After the installation, repair disk permissions.
Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
And try Safari maintenance...
From the Safari Menu Bar, click Safari / Empty Cache. When you are done with that...
From the Safari Menu Bar, click Safari / Reset Safari. Select the top 5 buttons and click Reset.
Safari add-ons can cause performance issues or other situations
Also, if you are running Safari in 64 bit mode, try running in 32-bit mode instead. Right or control click the Safari icon in the Applications folder, then click: Get Info In the Get Info window click the black disclosure triangle next to General so it faces down. Select 32 bit mode. Quit Safari then relaunch.
While you have the Get Info window open for Safari, make sure it's not running in Rosetta.
Carolyn

Lost password and password reset utility doesn't work.

Kind of embarassing, but a couple of days ago I decided that it would be a good idea to change my password at three in the morning. Gah!
I tried using the password reset utility, but it would simply crash upon selecting my drive. I ran it from the terminal and it says that it's getting a bus error. I tried using passwd from single user mode, but it seems as though Apple has decided that that is a bad thing. Same goes for trying to run it from the terminal on the install disc.
What do I do now? Getting my files back won't be a problem, but I won't have the equipment to do that until I go home, and there are still a couple of weeks left in the semester. Being stuck using my guest account really *****!
G5 Mac OS X (10.4.6)

This will give you root access to your computer:
1) Reboot into single usermode (Hold "Cmd" + "S")
2) At the Console # type:
fsck -fy
- This should come up OK after a minute, if not run it again
3) At the Console # type:
mount -uw /
4)At the Console # type:
nicl -raw /var/db/netinfo/local.nidb -createprop /users/root authentication_authority ";basic;"
- The above should be all on 1 line (this might format it to wrap a line)
5) At the Console # type:
nicl -raw /var/db/netinfo/local.nidb -createprop /users/root passwd
- This will reset the root password
6) At the Console # type:
reboot
7) You can now login with the username root

Apple ID not found. I know it exists because last password reset was on 3/2012. Did Apple delete my Apple ID?

So first I was having trouble resetting my Apple ID password. Now I think it may have been deleted. e
I automatically got signed out of Game Center and Find My Friends for which I use a different Apple ID account for. I think this happened after I upgraded to iOS 6 but not sure. I've tried to reset the password on http://appeid.apple.com using the two options.
Option 1) I don't get the email verification in my inbox (looked everywhere, even spam folder. I even added the [email protected] address to my contacts to make sure it wasn't being sent to a spam box, etc.).
Option 2) I enter my birthday but I get a message that it doesn't match with the records.
So then I went through the steps to find my Apple ID if it existed and what do you know, it says "No Apple ID found".
Could my Apple ID have been deleted? I thought Apple ID's "could not be deleted"? I know this Apple ID does exist (or did?) because my last password reset was in March 2012. I still have the old emails to prove it. I'll be so annoyed if it got deleted and all my Game Center stats are erased. (I got 11,600,000 in Temple Run!)
Other information:
I do have another Apple ID account which I use as my main account for purchases. For the rescue email and an alternate email address for this account, I use the email which is also the username of the other Apple ID account I am questioning about. I'm not sure if this has anything to do with it but just thought I'd put it out there in case it is.
Has this happened to anyone else? 2
I swear, this whole Apple ID nonsense started for me when trying to set up Facetime across devices on my macbook and ipad and had to make new apple ids. So confusing. Anyway, thanks in advance for any insight into this dilemma.

I'm having the same problem, what did you do?

I cannot get my password reset to start using iphone. Tried website and asked to send to my email address /also my user id and nothing coming. i called 800-275-2273 and guy said apple having issues no est time of fix?

I cannot get my password reset on apple itunes to start using my iphone. Tried website to reset password and asked to send email/same as user. Never getting email. Tried with my birthdate but that is not accepting. Called apple 8002752273 and guy told me Apple has had problems with this for weeks. Nothing he could do for me - i could answer all his security questions but birthdate. He said send a letter to itunes help , he could not provide. Could be weeks before anyone gets back to me? I checked itunes an of course there was not itunes email help available. Anyone have email for customer relations or phone# or know how to fix this?

"Could be weeks before anyone gets back to me?"
Where did you get that nonsense? Your involved question sounds like a hoax. Regardless, the phone number for Apple Customer Relations is: 800-767-2775.

HT201303 Random Apple id password resets - how to stop this?

A couple of months ago I started getting emails from Apple titled "How to reset your Apple Id password" and then more worryingly "Your Apple Id password has been reset". This happened several times over the next few days and I know this was not done by accident from me or my family because it was happening during the night UK time. I reported to Apple support and they were no help, in fact they deactivated my account until I told them to reactivate it again!
To me it seems like someone (or some system) is triggering the password reset online when trying to access my account.
After reporting it to Apple it stopped for a couple of months - now it started again! Several random resets during the night and day when I know no-one could be doing this from one of my devices.
Has this happened to anyone else? Any good ideas how to stop it? Any way to disable email authentication on the password reset and restrict to only the personal data questions?

Hi marky_mark_uk,
Two-step verification might be a good idea for you if you're seeing a lot of password reset issues you did not initiate:
Apple ID: Frequently asked questions about two-step verification for Apple ID
http://support.apple.com/kb/ht5570
Cheers!
- Ari

Can I use my existing E-mail address to retrieve my password reset through security questions

Can I use my existing E-mail address to retrieve my password reset through security questions instead of through E-mail. When I try retrieving my new Apple password through reset through security questions? On the Apple id, it will not allow me to do so becasue I forgot my security answers to the question. I'm naming one or two of the wrong vechiles which is what the questions ask me for for security questions.
For icloud do you reccommend that I keep that same E-mail address or create a new one for my iCloud mail aside from my G-mail address name?
I asked support community for the very first time to reset my security questions and it wanted me to create a new user name for iCloud when I already have *****l for my original Apple id.
<Email Edited By Host>

TheresaEW,
I’d recommend contacting Apple directly to resolve your security question issue.

HT4798 Does password reset with multiple Apple IDs work for you?

I'm using 10.7.4. We have more than one valid Apple ID. Each when attached to one user profile can make use of the password reset feature using the Apple ID. If more than one Apple ID is assigned to a profile it no longer allows either to reset the profile. Is there something that I'm missing?

Hmm if you've changed your password and go to the icloud preferences, it normally prompts you to input the password. This didn't happen? I would sign out of icloud and sign back in. It'll warn you for some items they'll be removed from your computer, and that's fine. They'll be stored in icloud and return when you sign back in. If you want to make sure they're in icloud before signing out, go to icloud.com and sign in. Poke around there to verify the data is there.

Apple is sending a password reset to an email address that does not exist. How do I update the email? Can't find it in my account.

Why is Apple sending an email to an address I can't find in my account??

Agro1 wrote:
Why is Apple sending an email to an address I can't find in my account??
Apple will not send you password reset requests in an email. It is likely a phishing email trying to get your personal or security information. Ignore the request and send the email to trash. Do not provide any personal or security information in response to the email. Do not click on any links in the email.

I need to delete an old icloud account on my i phone but can't remember the password and have changed my e-mail as it was cloned so can't use the password reset. Any ideas?

Can anyone help me. I need to delete an old iCloud account on my i phone 4S so that I can use my new one. My old e-mail was cloned by my ex husband so I had to delete the account . I do not know what the password was and I can't use password reset as the old account does not exist and I have no chance to resurect it. any ideas?

Hi Gail it is a separate apple id used on my old iphone. I now have a new appleid and password which is functioning though the new phone is bringing up my old apple ID
Ta,
BG

How can I change my password reset email address?

My AppleID password reset link keeps going to an old email address. Is there a way of changing the reset email address?

Go to your country from http://support.apple.com/kb/HT5699 or use AppleCare country number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team...they can handle that for you.

What can I do? I've forgotten my password and dont remember the answers to my sercurity questions, and no longer have access to the email account i used for backup. How do I get my icloud password reset?

What can I do? I've forgotten my password and dont remember the answers to my sercurity questions, and no longer have access to the email account i used for backup. How do I get my icloud password reset? Please help. Thanks in advance.

Please see Kappy's User Tip here:
https://discussions.apple.com/docs/DOC-4551

Password reset Deskjet 6980

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