Password reset email

I requested help retrieving my Itunes password yesterday and it said once I receive it via email, it will have instructions how to proceed.
I still haven't received it. Checked spam folder too.
How long does it take for me to get the password reset instruction email? thanks.

Thanks -- that's what I thought. I have 2 email accounts. The original ITunes account was one address; on which I have my iTunes credit from a gift card - a hefty amount. The newer email is my current login - but no ITunes credit. I wanted to log back into the old one to use up the credit.
hmm....
Servers or providers haven't been down....
I guess I'll just keep checking for it.
ugh.

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Business Catalyst - not able to login, publish or receive password reset email.

Hi,
I'm not able to login to BC or publish edits to a client Muse site. When I try to log into BC manually, I am not receiving password reset email (not in spam folder). Never been a problem before and the status report says servers are all good. Any insight appreciated (client waiting).
Thanks!
Veronica

Online Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Blackberry ID Password reset email doesn't contain a link to reset password!

I'm having the same issue that this guy had in this forum (which doesn't seem to have a solution?): http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/Blackberry-ID-Password-Reset/m-p/1745415#...
Basically, I'm trying to reset my Blackberry password for my Blackberry Curve. I get a password reset email when i request it, but the email does not contain a link to reset my password. The ENTIRETY of the email is as follows:
"This email has been automatically generated. Please do not reply to this email.
If you have not previously indicated that you wish to receive emails from Research In Motion Limited and/or its affiliated companies regarding exclusive offers and updates about BlackBerry products and services and you would like to do so, please click here.
Research In Motion Limited, 295 Phillip St., Waterloo, Ontario, Canada, N2L 3W8
©2012 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion® and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world."
Does anyone know what the problem is? It's not my web browser distorting the email -- i've tried retrieving the email from Firefox, Google Chrome, and Internet Explorer.
Solved!
Go to Solution.

That is very strange indeed...with only 2 possible causes I can think of.
1) Your email app (on your PC) is blocking the link that is included in the email...many email apps will do this and sometimes you must override them. If you have an alternate interface to use (e.g., GMail webmail interface versus Outlook), then try the other and see if that helps. Depending on the email environment (e.g., private corporate email system), it is also possible that some gateway along the path is stripping out the necessary link(s) as a security measure.
2) The reset email facility is actually broken, and the email does not contain what it is supposed to. If that is the case, then it requires formal attention from RIM. The only way to achieve that is for you to contact VZW and have them escalate your case into RIM.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Received an apple id password reset email the night ipod classic was stolen. Coincidence?

My iPod classic was stolen from my vehicle. The same evening I received an apple id password reset email. Is it possible that the thief initiated the email with just the iPod and maybe my name (as it is on the vehicle registration in my car). There is no way this person could know my email address to initiate a request.

That's the only answer, if your email address was on the iPod the thief has it, everything on the iPod is open to him/her. But it would have to include your AppleID.
It was a coincidence.

Support forum password reset email not received...

I'm trying to login to the support forums. I have my user name, rsmith79. What I thought was my password apparently isn't. I tried multiple times to get a password reset email sent to me but I haven't received one. And yes, I'm using the correct email address to request one. I was stuck having to create this new account. I want to get access to my old account. Please help.

Have we got a password reset feature now then ? <br />I had not noticed !
* EDIT yes link is https://support.mozilla.org/en-US/users/resendconfirmation <br /> and I imagine that may only work with the correct and original email account.
You only seem to have made one other post [/questions/816588], but that is now old and unanswered and was closed by this forums automated systems.
(Previous profile link [/user/397761 rsmith79] & [/users/edit current] )
Have you got any other questions you need answering ?

Don't get password reset email from Mozilla

I filled in the 'please reset my password' form 3 times and still do not see any password reset email. Over the weekend all my bookmarks disappeared and the solution apparently is to logon and perform a Sync reset. But I can't do that without my password. How can I get my new password link? I use gmail and my spam folder has no reset email. Is the Firefox password reset service working?

I forgot to mention for future finders of this error report. If you click on the 'Server Status' button that appears at the bottom of your FF screen (I'm running v15.01) you are taken to a web page showing there is supposedly nothing wrong with the Sync servers and a link to send in troubleshooting information. That link is[http:// http://blog.mozilla.org/jv/2011/10/03/help-mozilla-services-operations-debug-whats-wrong-with-sync/ http://blog.mozilla.org/jv/2011/10/03/help-mozilla-services-operations-debug-whats-wrong-with-sync/] and if you follow the procedure and send in the info it sounds like they are supposed to follow up with you debugging your Sync issue. So far the follow up has not occurred for me.

Password reset email being sent to an email address other than my id

Hi,
I am having a strange issue with password reset emails. I have two email addresses. Hypothetically [email protected] and [email protected] My apple ID uses the login id of [email protected] and has another account associated with it called [email protected] When I request a password reset it is sent to [email protected] I can't find out why it's sending it to this account that I don't see as being linked to my apple ID. At some point in the past I have must have had this email address, [email protected], associated with my account but don't see it anywhere. I can still access this email address and can still retrieve the emails but I will be losing this email address next year... I get all notification emails to my @home address - only the reset emails go to @work.
Any help would be appreciated.
Regards,
Serialc

So an example of why this is weird if I was not clear. When I change my apple id phone numer I receive an email on [email protected], when I ask for a password reminder I receive it on [email protected]
I have tried changing my primary username/password to [email protected] and back to [email protected] to try and reset things - no change.
Serialc

Can't login. Receiving password reset emails for w...

Hello,
I'm having really weird problems with my skype account [Redacted for privacy.]. I registered a new one just to post this message, because I can't log in with my original.
I checked - I have 3 emails set in my profile. I'm logged in on the Skype App. Everything I want to change requires a password, and it doesn't accept the pass, even though I have it saved (using 1pass).
When I attempt to reset my pass, I'm receiving password reset emails for users that aren't mine. I successfully changed the password for two different users, probably making them suffer the same problem as myself. Not sure how Skype picked those two users and decided they are me.
So, I'm logged in, but can't change anything, or use some skype features.
My username is [Redacted for privacy.]
SOS

I managed to fix it myself by manally entering the code instead of clicking on the reset link. This way a list with all accounts that had my email was showed and I was able to select my user from the list.
My email looks like a very popular typo.

Not receiving the iCloud password reset email

I am trying to assist a friend in retrieiving the information stored on his iCloud account via an iPhone that has since been broken
I've attempted to use the link several times to send an email to the Hotmail email address that is set-up as the iCloud user name but while I get the email sent confirmation, as yet no email has been received at this email address and I'm running out of suggestions as to how to help.
I also attempted to follow the security questions route to resetting the password but sadly failed at the first hurdle and I can only assume that his date of birth was originally entered incorrectly, as when I enter his actual birth date, I get an error message
I also thought that I might be able to access a password reset by using the same iCloud user name as his Apple ID, since with my own account, my Apple ID is the same as my iCloud user name but his iCloud user name is not recognised as an existing Apple ID
Any help or assistance would be most gratefully received as he's desperate to recover some photos etc that were uploaded to the iCloud from the broken iPhone and with him being somewhat technically illiterate, I appear to be the only person who can assist and without the password reset email being received at the Hotmail address which is the iCloud user name, I am totally flummoxed as to being able to offer any further assistance.
With my utmost thanks in advance to anyone who might be able to offer any sugggestions or advice in this bothersome matter
Kind Regards
Bernard

Thanks a million randers4 for taking the trouble to get back to me.
I will get my pal to come over when we've both time to sit down and foillow your advice (and the link). However, sadly I suspect that we might have a problem proving his identity to the satisfaction of the support team, as whenever I've tried to assist this mate in the past, the same issues have always arisen, where he's not got a clue as to usernames, passwords, security questions.
I presume he must have some sort of underlying paranoia about revealing any genuine information about himself online. This proves incredibly frustrating and I invariably end up tearing what's left of my hair out, in my efforts to resolve his myriad of technical queries and yet while I invariaby end up losing patience, tired of trying to drum it into him to write login details down, to keep them safe, or to only use answers that he knows he will remember, in light of everything that's come to light recently, in truth perhaps it's me who is the stupid one for freely giving up all my personal information online and it will eventually prove that he is most sensible for refusing to relinquish any genuine personal details about himself.
Then again, at least I am able to retrieve my iCloud photos!
Apologies for waffling on. Hopefully I can come back to say issue has been resolved, but I've an inkling I might have to return to enquire if there are any further options
Kind Regards
Bernard

HT5787 I can't receive password reset email!

I can’t receive password reset email. Probably because this email address has been used before as second email to another Apple ID. I removed it from the other Apple ID a week ago but still can’t receive reset email.

Go to https://expresslane.apple.com ; select 'More Products and Services', then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password' and click 'Continue'.

Forgotten iCloud password and not recieving password reset email.

Hi, I have an iPhone 5, iOS 8.1.2.
My iCloud account is an Apple ID that I do not use anymore, yet I can't sign out because I don't remember the password. I also don't remember the security questions.
When I request a password reset, I'm supposed to receive an email, but I'm not finding any, in any mail box, of any of my email accounts.
Please help? I really want to sign out of the iCloud account and deactivate/delete it so I can use my current one.
Thanks. I really appreciate any help.

Greetings LeahAly,
If you are having an issue with not receiving your password reset email, I would suggest that you troubleshoot using the steps in this article -
If you didn't receive your verification or reset email - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L

HT5624 Password Reset Email that Never Comes!

I've requested several times to have a password reset email sent today, but it's been several hours and no email has come through. I've check my spam folder as well, but no luck. Is there anything else I can do?

Why create a new ID in the first place. You are aware that any media or content purchased/acquired with one ID is eternally tied to that ID, correct?

When I try to log into my main Apple account (I'm using a side one to post this) on iTunes, it says my password is incorrect, which I know it isn't, and the password reset email never appears anywhere in my email. Anybody had this problem/have a solution?

My account suddenly started saying that my password for my apple ID is wrong, when I haven't changed it, and I know I've been typing it in correctly. So I tried to reset my password, but it needs my DOB for, and I created this account five years ago, and apparently didn't put in my actual one, so I can't reset my password that way. I got Apple to send me a reset email to the email address of the main Apple account, but the email never arrives in my inbox, or my spam/junk folders. I've tried this multiple times and still nothing. I've had to create a new account just to post this question, which is annoying in itself.
Can anyone help me?

Hello CarenzaRielle,
I know not being able to access your Apple ID can be frustrating. I have located an article that will walk you through a series of troubleshooting steps to resolve this:
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Refer to the Apple ID Support page if you are unable to reset your password using the steps in this article. If you know your Apple ID password, you can also choose to change your Apple ID or change your password.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

How can I change my password reset email address?

My AppleID password reset link keeps going to an old email address. Is there a way of changing the reset email address?

Go to your country from http://support.apple.com/kb/HT5699 or use AppleCare country number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team...they can handle that for you.

On password reset emails are not sent

Hi ,
I am around 500 app user , every time an account is locked , admin as to reset the password , but the problem is no email is sent to user that your password is rested or take him to login page.
I have instance setting updated ,still does not work.
is there any additional setting i need to do to make this work
4.1.1 , 11g , linux oc4j
thanks

Hi there Derros,
I imagine you were greatly disappointed to not find the verification email in any of your folders, as this would hinder you from accessing your account.
With that said, generally we advise customers to check their email inbox, including spam, advertising, and trash folders due to filter settings that may be in place. As it seems you've already taken these steps, I would be happy to offer you a manual password reset from my end, which has been shown to resolve this issue for some customers.
If you should like me to move forward with this reset, please let me know!
Regards,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

Not getting password reset email.

I've tried multiple times to get the email and even tried the steps in the password assistance post, but I'm having no luck... Is there anything else I can do?

Hello Nintenwhoa,
Welcome to the conversation here on the Best Buy Unboxed forums! I feel as though most people have experienced some login troubles at some point or another, maybe even multiple times. However, this doesn’t make them any easier to deal with when they do occur. I am sorry for any inconvenience this may have created and I hope I can help fix this for you.
The steps mstng mentioned above may help, but if you are not receiving the email and have followed some of the common troubleshoot steps to no avail, we may have to try something else. With the information you supplied here on the forums, I was able to locate your My Best Buy account that is linked to your BestBuy.com account. I have submitted a manual password reset for you, which has triggered an email with a link to reset your current password. This link will remain active for two hours from the time the email was generated; be sure to check your spam/junk folder for this email if you don’t see it in your standard inbox.
In the event you are unable to react to this email before the link’s expiration or you don’t receive that email either, please let me know so we may explore any other possible options for resolution.
Hope this helps!

Password reset email

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