Password Reset Emails take longer than 6 hours to arrive, expired once they finally show up

HelloI have searched the boards and found instances of people with the same problem, but no solutions. I have been going back and forth with skype support, but all they send me are canned responses with the same useless instructions over and over..... and despite my requests to read and actually reply, or to elevate my questions to a supervisor, all I get are canned responses over and over again. The bottom line is my wife forgot her skype password, we attempt to request a password reset token be sent, said token takes longer than the 6 hours validity period to arrive and is useless by the time we get it, then we are prompted to enter her email for another reset token, which takes more than 6 hours to arrive, completing this ridiculous circle... Advise, ideas, help are all greatly appreciated Thanks

Bad news.I spent the last 4 days going back and forth due to the same issue. The email arrives after 3 hours (should we consider an improvement?) but at the time I check the email, the token is expired so I need to re-initiate the process. Very annoying and not up to today's industry standards for password recovery. Even banks take 10 minutes the most... Bottom line, Skype says this is an issue they recently expereienced. Based on the previous post, the term RECENTLY is very vague.

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Go to Solution.

That is very strange indeed...with only 2 possible causes I can think of.
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johnnyapplesod wrote:
exporting qt files and rendering project files now takes longer than my old machine
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Password Reset Emails take longer than 6 hours to arrive, expired once they finally show up

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