Password trouble with time capsule

Hello,
i just decided to replace my base station and external had with a new (refurb) time capsule and have run into a little problem. 1st, go ahead a point and laugh if the answer is in front of my face. Ok, here goes. I set up everything to replace the old drive and the internet/wireless is fine, but wheni try to configure time capsule, I am prompted for the password for the new one. During setup, everything just migrated, but the password isn't working. I checked keychain, did a soft reset, looked at the password in airport utility, and it still is not working. During the setup I was never prompted to enter a password, to my memory, and in the keychain, the password is the same as what I am entering.
Without ithout starting all over, any suggestions?
thanks!

Before you try a complete reset, try a "soft" reset.
Simply press the reset button for 1 second and release. If the TC is working correctly, now you have a few minutes of free access to go in and change the base station password and the wireless if needed.
Click the Base Station tab to change the base station password and the Wireless tab to change the wireless password.
If that does not work, then you have to reset back to factory default settings and set up the device again. I would suggest that you use different device names , different wireless network names and different passwords for the new setup.
You can delete the settings in KeyChain Access if you want to try to erase the old passwords.

Similar Messages

Having trouble with time capsule, won't find backups

having trouble with time capsule, won't find backups

Usually a simple reboot will work.. Reboot the TC..
If that is not enough.. Restart the whole network from off.
Mountain Lion and to a lesser extent Lion.. have network issues and lose track of the TC.

Password problem with Time Capsule - Time Machine

Recently got a new 500 Gb Time Capsule. I am trying to set up Time Machine to back up on the Time Capsule. When I select the Time Capsule as the device to back up to, I am asked for a user name and password. When I enter what I am pretty sure are my username and password, and try everything else I can think of, I get an error saying that the user name or password are invalid. Any suggestions? Can I reset my user name and password on the device?

Both the Time Capsule (TC) and AirPort Disks (USB hard drives connected to 802.11n AirPort Extreme Base Stations), can be configured for any one of the following means to provide access:
o With Base Station Password (default): With this method a single password is used to secure the base station’s settings and any attached hard disks.
o With a Disk Password: This method employs a password that controls access to all disks; this password is distinct from the base-station password.
o With Accounts: On partitions formatted with HFS+, you can set up individual user names and passwords, each with different levels of access; these accounts are distinct from any Mac OS X or
Windows user accounts.
If you elected not to set up a specific password, it will default to the TC's base station administrator credentials ... which should be public with no password. However, if this doesn't work, you can reset the TC's password by performing a "hard" reset.

Trouble with Time Capsule

I had MAC os X tiger. I just upgraded to MAC os X Leopard. I wanted to use Time Machine and the time capsule. I was using a Linksys wireless router.
I could not get the time capsule to link to the existing network so I ran the router straight to Time Capsule and started a different network. I can not keep a solid connection between the MAC and the Time capsule. WHY? how do I fix this?
I also had a sonos system running thru the Linksys router and the Imac and it worked fine...Now I can not get it to work at all? I need help please

Please describe the other networking equipment you have (such as a modem or router, including brand and model) and how you've tried to connect things.
Have you tried to configure the Time Capsule with AirPort Utility?

Trouble with Time Capsule & Mountain Lion - unexpected error occurr when setting up connection to an existing network

Hi,
My TC was working perfectly fine until 2 weeks ago...
I have 2 MacBook Pro 2009 & 2012, I used the TC has wireles external hard disk for Time Machine.
I installed Mountain Lion on my oldest MacBook Pro (the newest has already Mountain Lion installed) 2 weeks ago. The installation was not straight forward... I tried to perform a clean installation, but I had difficulties with some applications.. anyway after a few days, everything went fine and smooth, I had to reconnect my TC with but it works fine, I could perform a few back-up with Time Machine.
But ... since 5 days ago, my TC is not find any more when I enter Time Machine... I went to Utility Airport and the TC was not connected, just circeld with dashed line and I cannot enter the set up mode.. I tried several things that did not worked and finally performed a reinitialisation of my TC with restauration of factory setting. This helped a bit because I could finally see my TC in utility arport in the wifi connected devices. I tried to et up my TC and connect it to an existing network. It went fine when specifying on whch network I want to connect, chossing a name for the TC and its password.
But then... I got an error message: An unexpected error has occured. Retry. I never get the window asking for the password for the network.
I retried but, It did not help, now the airport is no more visible in the wifi connected devices in airport utility...
Any thoughts, ideas?
Thanks,
Yvan

If you have a clean install of Mountain Lion it will remove the 5.6 utility.. but this is still better for setups than the new one. .. certainly for Gen4 TC or earlier.
The setup of the TC manually from v5 utility.
Make sure you use all short names.. for the TC itself and for wireless.. I recommend different name for 5ghz as well.
Use WPA2 Personal security and fix wireless channels.. check 11, 6, 1 in that order.
For 5ghz try around 40 and around 150.. doesn't matter which one.
Use ethernet if wireless fails..
You will hate me but older Mac with ML upgrade that went badly.. sorry get some help to clean install. the wireless in the Mac itself is then the issue.

Having trouble getting time capsule to backup my files automatically.

I have been having trouble with time capsule ever since I upgraded to the Mountain Lion OX. I get the error message..."backup disk can not be found". The only was I can get it to work (temporarily) is to unlug the time capsule and plug it back in. Then the next day, same issue appears. I have checked and my airport firmware is up to date and I check/update everything else on a regular basis.
Any help on how to solve this problem permanently?

I have been having trouble with time capsule ever since I upgraded to the Mountain Lion OX. I get the error message..."backup disk can not be found". The only was I can get it to work (temporarily) is to unlug the time capsule and plug it back in. Then the next day, same issue appears. I have checked and my airport firmware is up to date and I check/update everything else on a regular basis.
Any help on how to solve this problem permanently?

Problem with Time Capsule password

Hi everybody.
I have a Time Capsule and I'm trying to perform the backup of my system with Time Machine. I have replaced my old Airport Extreme base with Time Capsule and I've configured everything so that the solid green light is turned on. Now I have my Time Capsule as an Airport Base and Internet is working properly.
Once I'm opening Time Machine, it asks me what drive I want to use for backup. I choose Time Capsule and then it's asking me an username and a password.
Please, could anyone tell me what username and password I have to write? I'm trying with my administrator one but it doesn't work. I looked everywhere but I'm not able to find the right UN and PW!
Please, help!
Thanks
Matteo

Matteo, you might have chosen to secure your disk with accounts rather than a password. To check this, go into the Airport Utility and double click Time Capsule on the left to enter manual setup, then click the disks icon on the top. Choose the file sharing tab and make sure "enable file sharing" is checked, then see if you have it set to "secure shared disks..." with Time Capsule password, rather than with accounts.
Be warned: if you change this setting, you will lose access to any files already on Time Capsule.

Trouble with Time Machine/Time Capsule try Backup instead

Trouble with Time Machine preparing to download taking hogging your system followed by errors that don't make any sense even if you look at the console logs to try to figure out. Try Backup instead.
Find the software here:
http://www.apple.com/downloads/macosx/apple/application_updates/backup312.html
It allows you to configure when to do back ups and specific data you want, and includes templates for configurations to make it easy. The only catch is you loose the Time Machine benefits of restoring an individual file easily. For me it gets around the issues w/ Time Machine hogging my system resources (Finder at 98% CPU cycles both cores) while "preparing backup", followed by strange failures that can't figure out, followed by more "preparing backup".

I was running backup instead of time machine until I saw snow leopard had time machine improvements. I'm very happy with the performance so far w/ snow leopard (OS X 10.6) time machine performance.

Can I use Extreme with Time Capsule to extend my gateway router and still use Capsule as "external HD"?

Bought Airport Extreme with Time Capsule version 7.7.2 with 2 Terabytes Feb 2014. It was probably an expensive mistake, but after searching for weeks for a external hard drive, it seemed reasonably priced to just use the capsule as my external hard drive for the price I paid. Spend an hour with Apple Care to get it working-had to use ethernet cord to my iMac OS 10.8.5 processor 2.5 GHz Intel Core i5. I did not "need" the airport as we have a Winstream SAGEMCOM modem/router (Sagemfast 1704) But, I was desperate and about to lose my old external hard drive with literally had 3 computers worth of information on it. It had already "died" once, but got it back, so once I got the airport/capsule and was told I just paid for an expensive HD, I had no time to take it back to get something else-I had to transfer my info right then. We (Apple Care) could not get it to work as a HD wirelessly. It may be because it was being set up for the first time; I don't know. I was hoping I would get a transcript of all done so I could do it myself if needed later on, but when I looked at my email-they didn't do that. (Don't know if that is normal, I was used to other "techs" sending the email.) So now I really want to try to move my airport and "extend" our wifi as it said on the "box" that you could do...
Our Windstream router had to be placed in the lower level at the bottom of our stairs. The stairway is "open" (no door going down the steps). I want to place the Extreme at the top of the stairs so that we can use some things in our offices or not have Netflix on our TV lose connectivity when we all are on our computers.
I know I need an ethernet cord to connect directly with the modem/router to the Airport Extreme. I don't know what I will need to do after I connect it as it was so goofy when we set it up the first time (With the app it would disappear and not show up..) But my biggest concern is will I be able to still use the capsule as my hard drive and will I be able to do it wirelessly? (Even with it connected by ethernet, every day I have to re-connect to it before I can click on anything on the hard drive. It never shows up on it's own as my old HD did. That drives me nuts.) I do back up using the Time Capsule feature as well. I appreciate any help.

I am still willing to plug in the ethernet cord to the modem/router and try it IF I was able to get a step by step instructions..
Connecting the Time Capsule (TC) to the existing Winstream by Ethernet would be the basis for a roaming type network. This type of network allows you to basically "roam" with a wireless client and connect to either router. This, in essence, would provide you with an "extended" wireless network. The Apple routers can work with just about any manufacturers' routers in this fashion.
The keys to having a successful roaming network are as follows:
The routers must be interconnected by Ethernet.
Both routers will broadcast their own Wi-Fi network, but MUST use the same Network Name (or SSID), wireless security type (WPA or WPA2), and wireless password.
The TC MUST be reconfigured as a bridge.
Connect a single Ethernet cable between one of the Winstream's LAN ports and the WAN (circle of dots) port on the TC.
The basic steps are:
Power-down the Winstream.
Perform a "factory default" reset on the TC. Leave the TC powered-down after the reset has completed.
Connect the TC to the Winstream using an Ethernet cable.
Power-up the Winstream. Wait at least 10-15 minutes to allow it to initialize.
Power-up the TC. Wait at least 5 minutes to allow it to initialize. (Note: Since we just reset the TC it will be performing as a wireless router that will be broadcasting an unsecured Wi-Fi network with a Network Name of something like: Apple Network NNNNNN)
Connect your computer to the Winstream's Wi-Fi network.
Run the AirPort Utility. select the TC, and then, select Edit.
Go to the Network tab.
Change the Router Mode option to: Off (Bridge Mode)
Select the Wireless tab.
Verify that the Network Mode option is set to: Create a wireless network
For Wireless Network Name, enter the Wi-Fi network name used by the Winstream.
For Wireless Security, select the equivalent security type that is used by the Winstream. (Note: Use "WPA/WPA2 Personal" if the Winstream is using WPA/TKIP. Use "WPA2 Personal" is the Winstream is using WPA2/AES.
For Wireless Password, enter the same password used by the Winstream.
Select Update and allow the TC to restart.
As far as your external HD, yes you should still be able to use it as before.

I have changed the name and password for my Time Capsule and now the Time Machine will not connect

Mac Book Pro
1TB Time Capsule.
Yesterday I changed the name and password on my time capsule and also the name and password of the wifi network as I was having problems with the speed of the internet when using Safari on any of my devices (1 Macbook pro, 1 macbook air, 27" iMac, iPhone and iPad) all other internet services were working fine (email etc.) This seems to have solved the problem.
However, since then, my time machine back ups will not reconnect and there is no option for me to reconnect to the existing back up for my macbook pro.
When I enter the time machine preferences it shows as below that there are no back ups.
Then, when I go to select a drive to use which should be the MacBook under the Backup disks the only option is for me to Remove Disk...
So, my question is, how do I reconnect to an existing Time Machine back up for my MacBook pro as I really do not want to erase and start all over again.
Warning - In my naiveté, I did click on the MacBook in 'Available Disks' but I got the impression that it was about to start a whole new back up and not work with the existing one.
(And does anybody have an inkling as to why there was a problem with Safari on all my devices? I downloaded Google Chrome and that worked fine).

Simply reset the Time Machine.
See A4 here http://pondini.org/TM/Troubleshooting.html
You can then mount the TC disk in finder after you reboot the computer.
You should be able to reselect the TC disk and then it will say it is going to start a new backup.
Ignore this.. when the TM actually loads the TC disk it will discover the existing backup and continue the backup.. but it will give no hint until it actually starts that it won't start a new backup. you just have to believe it won't.. and mostly it works..
Please also install the widget A1 so you have some idea what TM is doing.

Using Linksys WRT54G as a wired network extender with Time Capsule

I have been using the WRT54G as my primary home router with an Airport Express attached to it via Ethernet cable at the opposite end of the house to extend my network. I have recently purchased a Time Capsule, which I plan to make my primary router, and I would like to use the Linksys as the extender and free up the AE to take to my office for music streaming. Is this a doable solution, and is the Linksys difficult to set up for this purpose? The AE currently uses the same network name and password as the Linksys and is a seamless extension of my network. I'd like for the new configuration to be just as seamless.

Welcome to the discussions, Hookshot!
I would like to use the Linksys as the extender
That is doable if you connect the Linksys to the Time Capsule using the ethernet cable and configure the Linksys in "bridge mode" to use the exact same wireless network name, security settings and password as the Time Capsule network.
and is the Linksys difficult to set up for this purpose?
You might want to post on the Linksys forum for that question as we would not have that type of specific info on the Time Capsule forum.
and free up the AE to take to my office for music streaming
The Express would be configured to "join" a wireless network for this. The Express will pick up the strongest signal from either the Time Capsule or Linksys, depending on where they are located in relation to each other.
I'd like for the new configuration to be just as seamless.
It will be if you use the exact same wireless network name, security and password on the Time Capsule and Linksys devices.

Wireless comm problem with time capsule or airport extreme using iMac G5

I did buy a Time Capsule and an iMac 20" G5 January 2009...Installed all the components and created a wireless network...MacBook, iPhone and iPod Touch connected perfectly...iMac connected but started to drop communications with Time Capsule...Safari, iTunes and other internet-access programs had problems to connect 100% with the web...After reviewing all the post here and "testing/trying" several parameters, I found out that you need to define a WPA/WPA2 password protection with more than 13 characters...FYI, Time capsule is configured using 802.11n (b/g compatible)...

Further to Bob's comments..
A Gen1 TC will be using marvel wireless chip and your 2008 and 2010 Macbook will use atheros and/or broadcom cards.. Just open your system profiler and look for info on the airport. We find the mixture of wireless chipsets especially older draft N and later N products can give very varied results.
The very fact you are linking at 270 and not 300mbps shows some reduction from theoretical max speed.. and really to get over 100mbps with any wireless you need perfect setup.. matched wireless chips etc.
Do a test uploading and downloading a file to the TC to see if the LAN speed is better than internet speed.
In reality I think you are doing especially well.. we see loads of people complaining about slow internet here who are getting less than 10% of the speed they get direct when routed through the TC. And on most occasions the limit in speed is not really going to affect what you do, as the real links to the internet are not that fast.

I'm trying to extend my wifi network with time capsule but it can't find the existing wifi network

I'm trying to extend my wifi network with time capsule but it can't find the existing BT wifi network even though it is there with a good signal strength. The Time Capsule is connected to a Netgear router via ethernet.

You will need to start over on the setup of the Time Capsule as follows:
Disconnect any Ethernet cables that might be connected to the Time Capsule, but leave it powered on
Hold in the reset button on the back of the Time Capsule for 8-10 seconds and release. The reset button is located next to the AC power socket.
Allow a full minute for the Time Capsule to restart to a slow, blinking amber light
Connect the Ethernet cable from a LAN <--> port on the Netgear to the WAN "O" port on the Time Capsule. The Ethernet cable must remain connected at all times.
Click the WiFi icon at the top of the Mac's screen
Look for a setting of New AirPort Base Station
Click on Time Capsule
The example below shows an AirPort Express. You will see Time Capsule on your screen.
That will get the setup wizard going. It will take a minute to analyze the settings, then display a screen that looks like this, except you will see a picture of the Time Capsule
Network Name..........Type in the exact name that the Netgear wireless is using
Base Station.............Type in a name that you want to call the Time Capsule. Use something short and simple. Mine is TC, for example
Password..................Type in the exact password that the Netgear wireless requires
Verify.........................Verify the Password again
Click Next
The setup wizard will configure everything for you automatically. When you see the message of Setup Complete, click Done.
That's it. Now you have one big "extended" network. Technically, this is called a "roaming" network.

My start up disc is full i have a macbook air, i back everuthing up with time capsule and have movies all my music libraries and photos onto that too so as i have free space, but my max still says my startup disc is full with "other"

my start up disc is full i have a macbook air, i back everuthing up with time capsule and have movies all my music libraries and photos onto that too so as i have free space, but my max still says my startup disc is full with "other"

First, empty the Trash if you haven't already done so. Then reboot. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of your data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
If you're using Time Machine to back up a portable Mac, some of the available space will be used to make local snapshots, which are backup copies of files you've recently deleted. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as "Backups." The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself.
To locate large files, you can use Spotlight as described here. That method may not find large folders that contain a lot of small files.
You can also use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Proceed further only if the problem hasn't been solved.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
Install ODS in the Applications folder as usual.
Triple-click the line of text below to select it, then copy the selected text to the Clipboard (command-C):sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means.
When you're done with ODS, quit it and also quit Terminal.

Window 7 with Time Capsule

I keep getting an error (86) when I try to connect my Time Capsule with my PC that's using Window 7!
The error message keeps telling me that the password is not correct.But the Time Capsule is working fine with my Mac Pro and another PC that's using XP.This means the I can locate my TC disk with my Mac Pro and the PC with XP...but not on the Win7 computer!!
Does Win7 works with Time Capsule or not......I've read many info in this forum about Win7 and Time Capsule...but it's kinda confusing...cos it just seem like Win7 won't work wit TC......
Any conclusion or solution on this ...many thanks!!

a disk image of the backup on my desktop which disappears when Time Machine is finished
Yes, that's normal, TM only need to mount TC during the backup, it will be unmounted after backup is complete.
Plus there is only one file on the Time Capsule drive called XXX.sparsebundle
That's again correct. The file structure of the TM+TC backup is different to the TM+External HD. The sparesbundle is specially designed to be mounted over network, and the name of the sparsebundle file contains the MAC address of the computer that's created it. So that it can be identified by TM later.

Password trouble with time capsule

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