Passwords for WPA/WPA2 PC household

I just purchased and Airport Extreme N router today after reading good things. I was pleasantly surprised at how it detected the situation (Airport as a wireless bridge to the wired network with wired router. On my PC with the utility, it connects and the performance is very good.
I tried to connect my wife and my son and gave them the 8 character alphanumeric code. The password is incorrect. I tried changing the password that was automatically set up in my Vista network settings to the one I set in the router and it also fails to connect. If I go back into the utility and save settings, it appears to change my password in vista for the wireless network appropriately.
I am using the WPA/WPA2 setting. I read somewhere on the net that it may be setting an equivalent password. I looked this up in the airport utility under "Base station - Equivalent Network Password". The thing comes up with probably 40 digits which make my eyes hurt and no way to cut and paste.
Is there some way to get an ascii password up and running for windows computers like all my other routers have for WPA?
I am assuming I am doing something wrong. I appreciate your help.
Jim

Thank you, Henry. I read the info on that site earlier and it is good. I am thinking it is something else. These are new laptops. Mine is completely up to date with all patches and drivers, Vista Premium, Dell M1330, Intel 4965AGN Draft N card. I notice that if I type in the password that I set in the airport to the settings for the wireless connection in Vista, then it fails. If I update settings through the Airport utility, which resets the password in Vista for me, it works. I am connected to it right now.
I will play with this more tomorrow. I want to try connecting with no security.
I was going to try to contact support somehow, but it is very hard to find support listed for routers under support options. Actually, it looks like support is something Apple gives sparingly, so I decided to try here. I appreciate the quick response and any other thoughts anyone has.
I have set up a lot of routers using the web page interface. This is simple, but cryptic. It is enough different to be throwing me, so it could be something I have done.

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