Patch Bundles failing on Install
Looking at Patch Bundle status: Bundles-->ZPM-->2015 January Critical - CCC-->Bundle Status-->(Device assignments-Devices Succeeded). Most workstations show Partial Complete. When looking at the details of the deployment under install, this is the error I am receiving: There is no user session available or user session cannot be determined. I am running 11.3.2 on the server side, but the workstations are at 11.3.0 currently.
Originally Posted by lressel
Looking at Patch Bundle status: Bundles-->ZPM-->2015 January Critical - CCC-->Bundle Status-->(Device assignments-Devices Succeeded). Most workstations show Partial Complete. When looking at the details of the deployment under install, this is the error I am receiving: There is no user session available or user session cannot be determined. I am running 11.3.2 on the server side, but the workstations are at 11.3.0 currently.
This was a known issue on 11.3.0.......
Patch Bundles would not install properly if a user was not logged onto the device.
If you upgrade the devices to 11.3.2, the issue should go away.
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Hello,
I want to report an issue which I think is a Windows bug introduced by one of the Windows updates (unfortunately I wasn't able to find out which one of them).
Here is the test case:
1. install a fresh copy of Windows on a test machine
2. install all available Windows Updates (so the system is up to date)
3. create a sample MSI installer which only installs some dummy files (let's say Product Version 1.0.0) and host it on a web server
4. install the MSI from the online location using a command line like this:
msiexec /i http://server/share/package.msi
5. create a .MSP patch (e.g. v1.0.1) which only adds a new file to v1.0.0
6. install the v1.0.1 patch
RESULT: the patch installation fails with the following error message: "The filename , directory name , or volume label syntax is incorrect"
NOTES:
1. the issue was replicated on Windows 7 and 8 machines UP TO DATE
2. the issue is not replicated on a fresh installation of Windows without Updates applied
Is there anyone aware of what could cause this error? Once again the patch installation fails only on Windows machines with the latest Updates installed.
Thx,
DanielHello,
I want to report an issue which I think is a Windows bug introduced by one of the Windows updates (unfortunately I wasn't able to find out which one of them).
Here is the test case:
1. install a fresh copy of Windows on a test machine
2. install all available Windows Updates (so the system is up to date)
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4. install the MSI from the online location using a command line like this:
msiexec /i http://server/share/package.msi
5. create a .MSP patch (e.g. v1.0.1) which only adds a new file to v1.0.0
6. install the v1.0.1 patch
RESULT: the patch installation fails with the following error message: "The filename , directory name , or volume label syntax is incorrect"
NOTES:
1. the issue was replicated on Windows 7 and 8 machines UP TO DATE
2. the issue is not replicated on a fresh installation of Windows without Updates applied
Is there anyone aware of what could cause this error? Once again the patch installation fails only on Windows machines with the latest Updates installed.
Thx,
Daniel -
Premier Elements 13 and Photoshop Bundle Fails To Install
Hi,
I purchased Photoshop Elements 13 with the Photoshop bundle but both are not installing stating:
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What are you installing from - installation files purchased as download from Adobe or other?
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Also consider alternative installation files from the following (tryout of 13 into which you can insert your purchased serial number).
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Add On....Forgot to point out...I also ran into
"We've encountered the following issues
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Hello,
I have all the files, MST and the patch located in one folder. I am trying to use the following MSI command lines locally on my computer before I can attempt to deploy this via SCCM 2012. I am having issues either with the package not compatible or using /p and getting the MSIEXEC help window prompt. I've tried a few command lines:
msiexec /i AcroRead.msi PATCH="AdbeRdrUpd11010_MUI.msp" TRANSFORMS="AcroRead.mst"
msiexec /i AcroRead.msi /p AdbeRdrUpd11010_MUI.msp TRANSFORMS="AcroRead.mst"
msiexec /i AcroRead.msi TRANSFORMS="AcroRead.mst" /p AdbeRdrUpd11010_MUI.msp
Adding /qn on the end makes the install work silently when not attempting to include the patch, but fails to install it silently when only using the transform file that I have selected in the wizard to silently install.
We have 5 different versions from 8.0 through 10.0 in our environment of 3000 machines. Sadly this was not managed before...I can easily update our current 11.0 versions that range from 11 to 11.0.09 by only applying the patch to them but need to get the full install working for the 2500 machines I need to target.
I tried using the /a command which seems to work, but creates program files and common files folders inside my adobe folder on the desktop when executing it from the cmd. Am i suppose to package that folder all in one and then use the /i command to install adobe? I've been researching for a week but finally hit a wall where I dont think I am getting anywhere.
Thank you in advance,
KevinI have almost answered my own question as I just came across this link
https://it-god.co.uk/deploy-adobe-reader-xi-11-0-10-with-sccm-2012/
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msiexec /p AdbeRdrUpd11010.msp /a C:\Reader\11.0.10\AcroRead.msi
I changed this to account for the MUI naming,
msiexec /p AdbeRdrUpd11010_MUI.msp /a C:\Reader\11.0.10\AcroRead.msi
But I get the windows prompt that says this package can not be opened, please verify. I ensured that both the patch and base install were MUI versions, and i downloaded fresh copies of each. I also unblocked the patch so that it can run. No luck so far.
EDIT: Using another guide i found the command line (modified the path to my location) and this worked,
msiexec /a C:\adobe\Reader\11.0.10\AcroRead.msi /qb /p AdbeRdrUpd11010_MUI.msp TARGETDIR=C:\adobe\Reader\11.0.10\ -
Failed to install a patch. 120445-01
I just started using "smpatch". Very cool. However, I have a single patch that keeps on popping up which won't install under any circumstance. Is there any way to disable this patch or get it to install?
I'm installing on a V440 with Solaris 9. Here's the error I'm getting:
Aug 9 21:56:12 boffo root: => Thread[Thread-18,5,main] <=Problem installing patches: Received a Manipulable event.
Aug 9 21:56:13 boffo root: => com.sun.patchpro.util.PatchBundleInstaller@a6997 <=Failed to install a patch. 120445-01
Aug 9 21:56:13 boffo patchadd utility failed. Reason code :0
Aug 9 21:56:13 boffo Checking installed patches...One or more patch packages included in 120445-01 are not installed on this system.Patchadd is terminating.
Aug 9 21:56:13 boffo root: [ID 702911 user.alert] => com.sun.patchpro.util.PatchBundleInstaller@a6997 <=Failed to install a patch. 120445-01
Aug 9 21:56:13 boffo patchadd utility failed. Reason code :0
Aug 9 21:56:13 boffo Checking installed patches...One or more patch packages included in 120445-01 are not installed on this system.Patchadd is terminating.
Aug 9 21:56:13 boffo root: => Thread[Thread-18,5,main] <=Problem installing patches: ALERT: Failed to install the patch {0}. 120445-01
ALERT: Failed to install the patch {0}. 120445-01These are the only packages that don't start with "SUNW":
system IPLTadcon Administration Server Console
system IPLTadman Administration Server Documentation
system IPLTadmin Administration Server
system IPLTcons Console Client Base
system IPLTdscon Directory Server Console
system IPLTdsman Directory Server Documentation
system IPLTdsr Directory Server (root)
system IPLTdsu Directory Server (usr)
system IPLTjss Network Security Services for Java
system IPLTnls Nationalization Languages and Localization Support
system IPLTnspr Portable Runtime Interface
system IPLTnss Network Security Services
system IPLTpldap PerLDAP
application NSCPcom Netscape Communicator -
Failed to install patch 126411-01
I had patched my system using smpatch but failed.
#uname -a
SunOS SunOS 5.10 Generic_138889-08 i86pc i386 i86pc
#smpatch analyze
You have new messages. To retrieve: smpatch messages [-a]
125556-03 SunOS 5.10_x86: patch behavior patch
126411-01 StarOffice 8 (Solaris_x86): ARCH patch to enable install of >= Update 6
120186-17 StarOffice 8 (Solaris_x86): Update 12
# smpatch update
You have new messages. To retrieve: smpatch messages [-a]
125556-03 has been validated.
<font color="#3366ff">
126411-01 has been validated.
120186-17 has been validated.</font>
Installing patches from /var/sadm/spool...
125556-03 has been applied.
<font color="#3366ff">
Failed to install patch 126411-01.</font>
Utility used to install the update failed with exit code 8.
Validating patches...Loading patches installed on the system...Done!Loading patches requested to install.Done!The following requested patches have packages not installed on the systemPackage SUNWstaroffice-core01 from directory SUNWstaroffice-core01.i in patch 126411-01 is not installed on the system. Changes for package SUNWstaroffice-core01 will not be applied to the system.Package SUNWstaroffice-core01 from directory SUNWstaroffice-core01 in patch 126411-01 is not installed on the system. Changes for package SUNWstaroffice-core01 will not be applied to the system.Checking patches that you specified for installation.Done!The following requested patches will not be installed becausethe packages they patch are not installed on this system. 0 No Packages from patch 126411-01 are installed on the system.No patches to install.
<font color="#3366ff">
Failed to install patch 126411-01.
ALERT: Failed to install patch 126411-01.
Failed to install patch 120186-17.
</font>
Utility used to install the update failed with exit code 2.
......The StarOffice patches are most likely being recommended as there are one or more SUNWstaroffice packages installed on the system, but the patch installation cannot complete due to an incomplete installation of StarOffice. Check for any installed StarOffice packages and remove them if present:
# pkginfo | grep SUNWstaroffice -
Patch 120185-09 failed to install (SO update 5)
hi,
on a SunOS 5.9 Generic_117171-09 sun4u sparc SUNW,Sun-Fire-15000
i have this error:
Checking installed patches...
Verifying sufficient filesystem capacity (dry run method)...
Patch 120185-09 failed to install due to a failure produced by pkgadd.
See /var/sadm/patch/120185-09/log for details
Patchadd is terminating.
14:29 filesrv1:/home/mets1/wcohrs>more /var/sadm/patch/120185-09/log
Package not patched:
PKG=SUNWstaroffice-es
Original package not installed.
Package not patched:
PKG=SUNWstaroffice-es-help
Original package not installed.
Package not patched:
PKG=SUNWstaroffice-es-res
Original package not installed.
Package not patched:
PKG=SUNWstaroffice-fr
Original package not installed.
Package not patched:
PKG=SUNWstaroffice-fr-help
Original package not installed.
Package not patched:
PKG=SUNWstaroffice-fr-res
Original package not installed.
Package not patched:
PKG=SUNWstaroffice-hu
Original package not installed.
Package not patched:
PKG=SUNWstaroffice-hu-help
Original package not installed.
Package not patched:
PKG=SUNWstaroffice-hu-res
Original package not installed.
Package not patched:
PKG=SUNWstaroffice-it
Original package not installed.
Package not patched:
PKG=SUNWstaroffice-it-help
Original package not installed.
Package not patched:
PKG=SUNWstaroffice-it-res
Original package not installed.
Package not patched:
PKG=SUNWstaroffice-nl
Original package not installed.
Package not patched:
PKG=SUNWstaroffice-nl-help
Original package not installed.
Package not patched:
PKG=SUNWstaroffice-nl-res
Original package not installed.
Package not patched:
PKG=SUNWstaroffice-onlineupdate
Original package not installed.
Package not patched:
PKG=SUNWstaroffice-pl
Original package not installed.
Package not patched:
PKG=SUNWstaroffice-pl-help
Original package not installed.
Package not patched:
PKG=SUNWstaroffice-pl-res
Original package not installed.
Package not patched:
PKG=SUNWstaroffice-pt-BR
Original package not installed.
Package not patched:
PKG=SUNWstaroffice-pt-BR-help
Original package not installed.
Package not patched:
PKG=SUNWstaroffice-pt-BR-res
Original package not installed.
Package not patched:
PKG=SUNWstaroffice-ru
Original package not installed.
Package not patched:
PKG=SUNWstaroffice-ru-help
Original package not installed.
Package not patched:
PKG=SUNWstaroffice-ru-res
Original package not installed.
Package not patched:
PKG=SUNWstaroffice-sv
Original package not installed.
Package not patched:
PKG=SUNWstaroffice-sv-help
Original package not installed.
Package not patched:
PKG=SUNWstaroffice-sv-res
Original package not installed.
This appears to be an attempt to install the same architecture and
version of a package which is already installed. This installation
will attempt to overwrite this package.
/mets1/user3/wcohrs/tmp/120185-09/SUNWstaroffice-base/install/checkinstall: /mets1/user3/wcohrs/tmp/1
20185-09/SUNWstaroffice-base/install/checkinstall: cannot open
pkgadd: ERROR: checkinstall script did not complete successfully
Dryrun complete.
No changes were made to the system.
please help
regards
Wolfgang
Message was edited by:
kasimong
solved
see
http://forum.java.sun.com/thread.jspa?threadID=5066286&tstart=0The StarOffice patches are most likely being recommended as there are one or more SUNWstaroffice packages installed on the system, but the patch installation cannot complete due to an incomplete installation of StarOffice. Check for any installed StarOffice packages and remove them if present:
# pkginfo | grep SUNWstaroffice -
Smpatch update ALERT: Failed to install patch
I do not even know where to start. Since installing Solaris 10 0606 it
seems every time I try to patch the system I get failures of one type
or another. One problem today has to do with zones:
"To install the new instance of this package in all zones you must
first remove the existing instance of this package from the global
zone first (via pkgrm) and then install the new instance of this
package in all zones."
If sun already knows a pkgrm must be run why can't the smpatch command
just do it?
Another problem seems to be
For patch 121018-03, required patch 120759-04 does not exist
If sun knows a patch is required which is not on the system just Getit
and install it.
Also, what is up with having to reboot the box to install patches?
Why? Has this always been a required step? Do these reboots pertain only to kernel patches .etc?
I have seen other postings in this forum expressing unhappiness with
the patch system, some mentioning testing lab/group or certification
issues. I think smpatch should have an option to send smpatch results
back to sun for review. That way the Certification Group could have
real life situations to investigate. Or do they know the problems
already and just dont want to fix them? Just once I would love it if
smpatch came back with no failures and I was assured the system was
patched, up to date and secure.
Regards
# smpatch update
Update 120759-07 will not be downloaded since it already exists in the
download directory.
Update 121018-03 will not be downloaded since it already exists in the
download directory.
Update 121016-03 will not be downloaded since it already exists in the
download directory.
Update 121020-02 will not be downloaded since it already exists in the
download directory.
Update 121616-02 will not be downloaded since it already exists in the
download directory.
Update 120762-02 will not be downloaded since it already exists in the
download directory.
Installing patches from /var/sadm/spool...
Failed to install patch 120759-07.
patchadd utility failed. Reason code :0
Validating patches...Loading patches installed on the
system...Done!Loading patches requested to install.Done!Checking
patches that you specified for installation.Done!Approved patches will
be installed in this order:120759-07 Preparing checklist for
non-global zone check...Checking non-global zones...The following
requested patches rejected on non-global zone.Entire installation is
possible but those patcheswill not be installed on non-global
zone.myzone: Packages from patch 120759-07 are not installed on the
system.myzone2: Packages from patch 120759-07 are not installed on the
system.This patch passes the non-global zone check.None.Summary for
zones:Zone myzoneRejected patches:120759-07 Patches that passed the
dependency check:None.Zone myzone2Rejected patches:120759-07 Patches
that passed the dependency check:None.Patching global zoneAdding
patches...Checking installed patches...Verifying sufficient filesystem
capacity (dry run method)...Patch 120759-07 failed to install due to a
failure produced by pkgadd.See /var/sadm/patch/120759-07/log for
detailsPatchadd is terminating. WARNING: patchadd returned <5> for
global zone
ALERT: Failed to install patch 120759-07.
Failed to install patch 121018-03.
patchadd utility failed. Reason code :0
Validating patches...Loading patches installed on the
system...Done!Loading patches requested to install.Done!Checking
patches that you specified for installation.Done!The following
requested patches will not be installed becauseno patches required by
the patch are installed on this system. 0 For patch 121018-03,
required patch 120759-04 does not exist.No patches to install.
ALERT: Failed to install patch 121018-03.
Failed to install patch 121016-03.
patchadd utility failed. Reason code :0
Validating patches...Loading patches installed on the
system...Done!Loading patches requested to install.Done!Checking
patches that you specified for installation.Done!The following
requested patches will not be installed becauseno patches required by
the patch are installed on this system. 0 For patch 121016-03,
required patch 120759-06 does not exist.No patches to install.
ALERT: Failed to install patch 121016-03.
Failed to install patch 121020-02.
patchadd utility failed. Reason code :0
Validating patches...Loading patches installed on the
system...Done!Loading patches requested to install.Done!Checking
patches that you specified for installation.Done!The following
requested patches will not be installed becauseno patches required by
the patch are installed on this system. 0 For patch 121020-02,
required patch 120759-01 does not exist.No patches to install.
ALERT: Failed to install patch 121020-02.
Failed to install patch 121616-02.
patchadd utility failed. Reason code :0
Validating patches...Loading patches installed on the
system...Done!Loading patches requested to install.Done!Checking
patches that you specified for installation.Done!Approved patches will
be installed in this order:121616-02 Preparing checklist for
non-global zone check...Checking non-global zones...The following
requested patches rejected on non-global zone.Entire installation is
possible but those patcheswill not be installed on non-global
zone.myzone: Packages from patch 121616-02 are not installed on the
system.myzone2: Packages from patch 121616-02 are not installed on the
system.This patch passes the non-global zone check.None.Summary for
zones:Zone myzoneRejected patches:121616-02 Patches that passed the
dependency check:None.Zone myzone2Rejected patches:121616-02 Patches
that passed the dependency check:None.Patching global zoneAdding
patches...Checking installed patches...Verifying sufficient filesystem
capacity (dry run method)...Patch 121616-02 failed to install due to a
failure produced by pkgadd.See /var/sadm/patch/121616-02/log for
detailsPatchadd is terminating. WARNING: patchadd returned <5> for
global zone
ALERT: Failed to install patch 121616-02.
Failed to install patch 120762-02.
patchadd utility failed. Reason code :0
Validating patches...Loading patches installed on the
system...Done!Loading patches requested to install.Done!Checking
patches that you specified for installation.Done!Approved patches will
be installed in this order:120762-02 Preparing checklist for
non-global zone check...Checking non-global zones...The following
requested patches rejected on non-global zone.Entire installation is
possible but those patcheswill not be installed on non-global
zone.myzone: Packages from patch 120762-02 are not installed on the
system.myzone2: Packages from patch 120762-02 are not installed on the
system.This patch passes the non-global zone check.None.Summary for
zones:Zone myzoneRejected patches:120762-02 Patches that passed the
dependency check:None.Zone myzone2Rejected patches:120762-02 Patches
that passed the dependency check:None.Patching global zoneAdding
patches...Checking installed patches...Verifying sufficient filesystem
capacity (dry run method)...Patch 120762-02 failed to install due to a
failure produced by pkgadd.See /var/sadm/patch/120762-02/log for
detailsPatchadd is terminating. WARNING: patchadd returned <5> for
global zone
ALERT: Failed to install patch 120762-02.
/var/sadm/spool/patchpro_dnld_2006.08.22@11:16:20:EDT.txt has been
moved to
/var/sadm/spool/patchproSequester/patchpro_dnld_2006.08.22@11:16:20:EDT.txt
#Enterprise users have strict policies on change management so dependent patches are not automatically installed when using "smpatch add". Neither are packages blithly uninstalled for zones if currently only existing in the global zone.
For your needs using "smpatch update" should analyse, download and install dependant patches in order for patches specified on the command line or for a global update. Note that that is with the exception of patches not matching the currently defined patch policy such as those needing a reboot. See the smpatch man page for information on policies.
Patches requiring reboots or being installed in single user mode are primarily for kernel and driver patches.
Your problems installing the Sun Studio 11 patches have been encountered previously in regards to globally installed packages (and are covered in this forum) and is due to a combination of bug ID's 6337009, 6214678 and 6374972 for the patching utilities of which the last is still open.
You will currently have to manually install the patches using patchadd with the "-G" flag whilst in the global zone to install them in the global zone only. -
Photoshop CC 2015 Keeps Failing to Install: Problem With a Patch
Hi all,
I tried to install Photoshop. I got pretty far but then the installing stopped and bright orange letters popped up saying Installation Failed or something similar to that. I clicked on the Learn More link next to the message.
It said there was a problem with one of the patches, so it failed to install. It told me to re-try in a few minutes.
A few minutes later, I re-tried it and now it says Update Failed - Learn More. I kept re-trying and it ends up doing the same thing over and over.
It told me to contact customer support.
..so here I am.
How do I fix this?
ThanksBenh89930539 I would recommend reviewing the installation log files for update which is failing to apply. You can find details on how to locate and interpret the installation log files at Troubleshoot install issues with log files | CC. You are welcome to post any specific errors located to this discussion.
-
while running Firefox it comes on the screen saying security update so after it ties to update this comes on the screen "The Update could not be installed (patch apply failed)" I am running Firefox 6.0 and don't seem to have any other issues with it but it asks me several times to do this update but still says it cant do it
I am running windows vistaIf files already have been downloaded then remove the files in the updates and updates\0 folder.
You can also delete the active-update.xml file.
*http://kb.mozillazine.org/Updates_reported_when_running_newest_version
Software Update not working properly:
*http://kb.mozillazine.org/Software_Update
* C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates -
Smpatch update ALERT: Failed to install patch 121616-02
I am getting various Failed to install patch alerts when doing smpatch update. Many patches are aparently applied successfuly, but others are not. I do not have Sun Support since it is my personal X86 box. Are other people getting these failures? If so, what is done to investigate / fix the problems? If I had support what would Sun recommend be done to correct the problem? Should smpatch always run clean with no errors? Regards.
I will post to the other forum as well, but I can't think of a more "general" Solaris discussion topic than how to / what to expect when applying patches. I am not sure I agree with your comment "it's best to only install the patches that are really needed". I thought smpatch update "decided" which patches are needed given the system it is run on.
Is your comment based upon best practices published somewhere? How do you as a sysAdmin decide which patches are really needed?
I would like to hear from the community how they patch their boxes and if smpatch is working for them, especially in a production environment. I have a stand alone system, but how are people in an environment with test systems patching? Are they using smpatch? In general, how are people keeping their systems updated, reliable, bug free and secure?
Regards, -
Failed to install the patch 113886-38, 113887-38
Hi all,
I just tried to install the J2SE Solaris 9 Recommented Patch Cluster, while, when it come to install the patch 113886-38, 113887-38, it got an an error message:
Installing 113886-38...
Checking installed patches...
One or more patch packages included in
113886-38 are not installed on this system.
Patchadd is terminating.
Installing 113887-38...
Checking installed patches...
ERROR: This patch requires patch 113886-38
which has not been applied to the system.
Patchadd is terminating.
The O/S version info:
SunOS rtd5p02 5.9 Generic_118558-27 sun4u sparc SUNW,Sun-Fire-880
Our system was just upgraded from solaris 8 to solaris 9, and I donnt know why it was failed, appreciate if any idea about the cause.
YukunHello Yukun,
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is that patch 113886-38 has not been installed. As
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Please can you run the following commands and return
the output generated:
showrev -p | grep 113886-38
find . -name 113886-38
patchadd /patch_to_patch/113886-38
Regards,
Yup, my problem is the patch 113886-38 was failed to install.
The error message is:
================================
Installing 113886-38...
Checking installed patches...
One or more patch packages included in
113886-38 are not installed on this system.
Patchadd is terminating.
================================= -
When updating Mozilla, I get this message:
"The Update could not be installed (patch apply failed)".
What should be done?With that one, I'd try updating using a .dmg installer downloaded from the Apple Website:
http://www.apple.com/itunes/download/ -
The Update could not be installed (patch apply failed)
The Update could not be installed (patch apply failed)
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Just haven't been to worried about it as 4.0 is doing ok with me. But I may as well get the newer version huh? -
Update failed. The Update could not be installed (patch apply failed). It appears to want to upgrade from 7.0.1 to 8. But when I click the link, it does not offer updates, just an entire strip/reinstall! Where is the updates page? Help?
Thank you. I don't want to reload the entire thing - yes, it can be entirely reloaded, but I don't want to lose settings. How do I upload the PATCH as offered?
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