Patches Downloading error
Hi All,
I am downloadin 11.1.1.6.6. patches below location
https://support.oracle.com/epmos/faces/ui/km/SearchDocDisplay.jspx?_afrLoop=521524382530551&type=DOCUMENT&id=1505825.1&displayIndex=1&_afrWindowMode=0&_adf.ctrl-state=1bk1bk5sjv_164
https://updates.oracle.com/Orion/Services/download/p14791926_111160_Linux-x86-64.zip?aru=15689437&patch_file=p14791926_111160_Linux-x86-64.zip
https://updates.oracle.com/Orion/Services/download/p14800665_111160_Generic.zip?aru=15689386&patch_file=p14800665_111160_Generic.zip
https://updates.oracle.com/Orion/Services/download/p15844096_111160_Linux-x86-64.zip?aru=15689217&patch_file=p15844096_111160_Linux-x86-64.zip
https://updates.oracle.com/Orion/Services/download/p15839347_111160_Generic.zip?aru=15688542&patch_file=p15839347_111160_Generic.zip
https://updates.oracle.com/Orion/Services/download/p15843961_111160_Generic.zip?aru=15688374&patch_file=p15843961_111160_Generic.zip
https://updates.oracle.com/Orion/Services/download/p15844066_111160_Generic.zip?aru=15688286&patch_file=p15844066_111160_Generic.zip
https://updates.oracle.com/Orion/Services/download/p15844023_111160_Generic.zip?aru=15688243&patch_file=p15844023_111160_Generic.zip
JDeveloper(13952743)—Also
https://updates.oracle.com/Orion/Services/download/p13952743_111160_Generic.zip?aru=14951871&patch_file=p13952743_111160_Generic.zip
After i am trying to unzip all the files.Few files it will work remaing shows error like ("Your file will corrupt)
I am trying to download once again same download path,After that also same error.
So How will fix and Where can i download.
15844023
15844066--Error
14800665
15843961--Error
15844096
14791926--Error
15839347
13952743--Error
Thanks
Gram
Hi,
There won't be any check your internet connection..its downloading and extraction no issues
select --->Product or Family (Advanced)---> give the below info
then serch it . ( make sure your n/w)
http://i.imgur.com/uJpqd.jpg
Thankl
Deva
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Hi all, this was initially meant to be a customer support chat, but it seems to be unavailable currently, so I'll ask on here instead.
The issue is happening on Creative Cloud (1.7.1.418)
I am running Mac OSX Mavericks (version 10.9.4), early 2011 model, 2GHz Intel Core i7 Processor, 4 GB 1333 MHz DDR3 Memory
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Exit Code: 7
-------------------------------------- Summary --------------------------------------
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Patch download from Utilities tab fails
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.netrc contains 2 entries in the following format:
machine updates.oracle.com login <Metalink account> password <AcctPassWord>
machine oracle-ftp login anonymous password [email protected]
Below is the Debug output from eof_patch11i.log.dbg:
eof_patch11i.sh has been called with DEBUG parameter
DEBUG is set to : Y
DEBUG log file : /u01/app/oracle/product/10.2.0/db_1/eof/log/INSTANCE_1702/eof_patch11i.log.dbg
Setting up: MY_REMOTE REMOTE_NODE REMOTE_PATCH_TOP REMOTE_USER
as:
count_tiers : 1 , count_readmes : 0
Setting up: MY_REMOTE REMOTE_NODE REMOTE_PATCH_TOP REMOTE_USER
as: ssh adoraupgrd102.tmpw.com -l appladupgd au_phase1/REMOTE115_APP.env adoraupgrd102.tmpw.com /oapp/app/11i/adupgdappl/patch appladupgd
Got to Process_Main
SQL OUT PATH: /tmp/EOF_LOGS29733.txt
OK - Count from ad_bugs/ad_applied_patches shows patch 4963569 applied 0 times.
DEBUG=> Next checking for applptch.txt and 4963569 count COUNT=0
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Running: get_from_url_1702_4963569.sh to try and get p4963569_11i_LINUX.zip from updates.oracle.com (try: 0)
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Patch_Type : 11i
Platname : LINUX
Patch_Ext : zip
P1 : p4963569
File should be then : p4963569_*11i_LINUX*.zip
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Thanks
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Ping test to updates.oracle.com
Using ping command: ping -c 1 updates.oracle.com
OK - ping test to updates.oracle.com
Ftp test to updates.oracle.com
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ftp Output returned:
unknown host
Not connected.
Not connected.
Test with file: /tmp/MWftpTest.sh resolve this problem
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cd 5497337
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START
NOTE: It may be that an ftp proxy needs to be setup
***************************** -
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Robert BlakeyHi Torsten this is a copy of the patchdownloader.log The windows updates download fine
Trying to connect to the root\SMS namespace on the CREATIVE89.caii-dc.com machine. Software Updates Patch Downloader 3/30/2015 10:02:57 AM 3768 (0x0EB8)
Connected to \\CREATIVE89.caii-dc.com\root\SMS Software Updates Patch Downloader 3/30/2015 10:02:57 AM 3768 (0x0EB8)
Trying to connect to the
\\CREATIVE89.caii-dc.com\root\sms\site_CA1 namespace on the CREATIVE89.caii-dc.com machine. Software Updates Patch Downloader 3/30/2015 10:02:57 AM 3768 (0x0EB8)
Connected to \\CREATIVE89.caii-dc.com\root\sms\site_CA1 Software Updates Patch Downloader 3/30/2015 10:02:57 AM 3768 (0x0EB8)
Download destination = \\CREATIVE89\Mozilla Updates\3a12764b-6be2-4a10-a653-3fd50ea16133.1\57b90fa0-1944-4d17-ae68-552f87224c4c_1.cab . Software Updates Patch Downloader 3/30/2015 10:02:57 AM 3768 (0x0EB8)
Contentsource =
http://creative89.caii-dc.com:8530/Content/5D/A35B0E8CB69E351DD329FBC8CB6819BCF4BD2E5D.cab . Software Updates Patch Downloader 3/30/2015 10:02:57 AM 3768 (0x0EB8)
Downloading content for ContentID = 16839222, FileName = 57b90fa0-1944-4d17-ae68-552f87224c4c_1.cab. Software Updates Patch Downloader 3/30/2015 10:02:57 AM 3768 (0x0EB8)
HttpSendRequest failed HTTP_STATUS_NOT_FOUND Software Updates Patch Downloader 3/30/2015 10:02:57 AM 5452 (0x154C)
Download
http://creative89.caii-dc.com:8530/Content/5D/A35B0E8CB69E351DD329FBC8CB6819BCF4BD2E5D.cab to C:\Users\RobertB\AppData\Local\Temp\CAB1909.tmp returns 404 Software Updates Patch Downloader 3/30/2015 10:02:57 AM 5452 (0x154C)
ERROR: DownloadContentFiles() failed with hr=0x80070194 Software Updates Patch Downloader 3/30/2015 10:02:57 AM 3768 (0x0EB8)
Trying to connect to the root\SMS namespace on the CREATIVE89.caii-dc.com machine. Software Updates Patch Downloader 3/30/2015 10:10:54 AM 5916 (0x171C)
Connected to \\CREATIVE89.caii-dc.com\root\SMS Software Updates Patch Downloader 3/30/2015 10:10:54 AM 5916 (0x171C)
Trying to connect to the
\\CREATIVE89.caii-dc.com\root\sms\site_CA1 namespace on the CREATIVE89.caii-dc.com machine. Software Updates Patch Downloader 3/30/2015 10:10:54 AM 5916 (0x171C)
Connected to \\CREATIVE89.caii-dc.com\root\sms\site_CA1 Software Updates Patch Downloader 3/30/2015 10:10:54 AM 5916 (0x171C)
Download destination = \\CREATIVE89\Mozilla Updates\3a12764b-6be2-4a10-a653-3fd50ea16133.1\57b90fa0-1944-4d17-ae68-552f87224c4c_1.cab . Software Updates Patch Downloader 3/30/2015 10:10:54 AM 5916 (0x171C)
Contentsource =
http://creative89.caii-dc.com:8530/Content/5D/A35B0E8CB69E351DD329FBC8CB6819BCF4BD2E5D.cab . Software Updates Patch Downloader 3/30/2015 10:10:54 AM 5916 (0x171C)
Downloading content for ContentID = 16839222, FileName = 57b90fa0-1944-4d17-ae68-552f87224c4c_1.cab. Software Updates Patch Downloader 3/30/2015 10:10:54 AM 5916 (0x171C)
HttpSendRequest failed HTTP_STATUS_NOT_FOUND Software Updates Patch Downloader 3/30/2015 10:10:54 AM 6608 (0x19D0)
Download
http://creative89.caii-dc.com:8530/Content/5D/A35B0E8CB69E351DD329FBC8CB6819BCF4BD2E5D.cab to C:\Users\RobertB\AppData\Local\Temp\CAB60BB.tmp returns 404 Software Updates Patch Downloader 3/30/2015 10:10:54 AM 6608 (0x19D0)
ERROR: DownloadContentFiles() failed with hr=0x80070194 Software Updates Patch Downloader 3/30/2015 10:10:54 AM 5916 (0x171C)
Trying to connect to the root\SMS namespace on the CREATIVE89.caii-dc.com machine. Software Updates Patch Downloader 3/30/2015 10:50:50 AM 2688 (0x0A80)
Connected to \\CREATIVE89.caii-dc.com\root\SMS Software Updates Patch Downloader 3/30/2015 10:50:50 AM 2688 (0x0A80)
Trying to connect to the
\\CREATIVE89.caii-dc.com\root\sms\site_CA1 namespace on the CREATIVE89.caii-dc.com machine. Software Updates Patch Downloader 3/30/2015 10:50:50 AM 2688 (0x0A80)
Connected to \\CREATIVE89.caii-dc.com\root\sms\site_CA1 Software Updates Patch Downloader 3/30/2015 10:50:50 AM 2688 (0x0A80)
Download destination = \\CREATIVE89\8.1 Win updates\0e72e1b1-c8f8-418d-9b44-74de05c57a52.1\windows8-rt-kb3019215-x86.cab . Software Updates Patch Downloader 3/30/2015 10:50:50 AM 2688 (0x0A80)
Contentsource =
http://wsus.ds.download.windowsupdate.com/c/msdownload/update/software/secu/2015/01/windows8-rt-kb3019215-x86_0f3c80c98fab7bba3adbce8ed3d77e5ee8fefb49.cab . Software Updates Patch Downloader 3/30/2015 10:50:50 AM 2688 (0x0A80)
Downloading content for ContentID = 16836962, FileName = windows8-rt-kb3019215-x86.cab. Software Updates Patch Downloader 3/30/2015 10:50:50 AM 2688 (0x0A80)
Download
http://wsus.ds.download.windowsupdate.com/c/msdownload/update/software/secu/2015/01/windows8-rt-kb3019215-x86_0f3c80c98fab7bba3adbce8ed3d77e5ee8fefb49.cab in progress: 18 percent complete Software Updates Patch Downloader 3/30/2015 10:50:51 AM 2788
(0x0AE4)
Download
http://wsus.ds.download.windowsupdate.com/c/msdownload/update/software/secu/2015/01/windows8-rt-kb3019215-x86_0f3c80c98fab7bba3adbce8ed3d77e5ee8fefb49.cab in progress: 36 percent complete Software Updates Patch Downloader 3/30/2015 10:50:51 AM 2788
(0x0AE4)
Download
http://wsus.ds.download.windowsupdate.com/c/msdownload/update/software/secu/2015/01/windows8-rt-kb3019215-x86_0f3c80c98fab7bba3adbce8ed3d77e5ee8fefb49.cab in progress: 54 percent complete Software Updates Patch Downloader 3/30/2015 10:50:51 AM 2788
(0x0AE4)
Download
http://wsus.ds.download.windowsupdate.com/c/msdownload/update/software/secu/2015/01/windows8-rt-kb3019215-x86_0f3c80c98fab7bba3adbce8ed3d77e5ee8fefb49.cab in progress: 72 percent complete Software Updates Patch Downloader 3/30/2015 10:50:51 AM 2788
(0x0AE4)
Download
http://wsus.ds.download.windowsupdate.com/c/msdownload/update/software/secu/2015/01/windows8-rt-kb3019215-x86_0f3c80c98fab7bba3adbce8ed3d77e5ee8fefb49.cab in progress: 90 percent complete Software Updates Patch Downloader 3/30/2015 10:50:51 AM 2788
(0x0AE4)
Download
http://wsus.ds.download.windowsupdate.com/c/msdownload/update/software/secu/2015/01/windows8-rt-kb3019215-x86_0f3c80c98fab7bba3adbce8ed3d77e5ee8fefb49.cab to C:\Users\RobertB\AppData\Local\Temp\CABF04B.tmp returns 0 Software Updates Patch Downloader 3/30/2015
10:50:51 AM 2788 (0x0AE4)
Checking machine config Software Updates Patch Downloader 3/30/2015 10:50:51 AM 2788 (0x0AE4)
Cert revocation check is disabled so cert revocation list will not be checked. Software Updates Patch Downloader 3/30/2015 10:50:51 AM 2788 (0x0AE4)
To enable cert revocation check use: UpdDwnldCfg.exe /checkrevocation Software Updates Patch Downloader 3/30/2015 10:50:51 AM 2788 (0x0AE4)
Successfully moved C:\Users\RobertB\AppData\Local\Temp\CABF04B.tmp to
\\CREATIVE89\8.1 Win updates\0e72e1b1-c8f8-418d-9b44-74de05c57a52.1\windows8-rt-kb3019215-x86.cab Software Updates Patch Downloader 3/30/2015 10:50:51 AM 2788 (0x0AE4)
Renaming \\CREATIVE89\8.1 Win updates\0e72e1b1-c8f8-418d-9b44-74de05c57a52.1 to
\\CREATIVE89\8.1 Win updates\0e72e1b1-c8f8-418d-9b44-74de05c57a52 Software Updates Patch Downloader 3/30/2015 10:50:51 AM 2688 (0x0A80)
Successfully moved \\CREATIVE89\8.1 Win updates\0e72e1b1-c8f8-418d-9b44-74de05c57a52.1 to
\\CREATIVE89\8.1 Win updates\0e72e1b1-c8f8-418d-9b44-74de05c57a52 Software Updates Patch Downloader 3/30/2015 10:50:51 AM 2688 (0x0A80)
Trying to connect to the root\SMS namespace on the CREATIVE89.caii-dc.com machine. Software Updates Patch Downloader 3/30/2015 11:57:36 AM 2796 (0x0AEC)
Connected to \\CREATIVE89.caii-dc.com\root\SMS Software Updates Patch Downloader 3/30/2015 11:57:36 AM 2796 (0x0AEC)
Trying to connect to the
\\CREATIVE89.caii-dc.com\root\sms\site_CA1 namespace on the CREATIVE89.caii-dc.com machine. Software Updates Patch Downloader 3/30/2015 11:57:36 AM 2796 (0x0AEC)
Connected to \\CREATIVE89.caii-dc.com\root\sms\site_CA1 Software Updates Patch Downloader 3/30/2015 11:57:36 AM 2796 (0x0AEC)
Download destination =
\\CREATIVE89\Sources\62a992e5-21f8-4a12-87de-5a1f40af7463.1\061262a2-099d-4738-bf03-59f1fb058654_1.cab . Software Updates Patch Downloader 3/30/2015 11:57:36 AM 2796 (0x0AEC)
Contentsource =
http://creative89.caii-dc.com:8530/Content/32/81BCEE814FC34C22DEB96D38DB361A3C89AD8732.cab . Software Updates Patch Downloader 3/30/2015 11:57:36 AM 2796 (0x0AEC)
Downloading content for ContentID = 16839221, FileName = 061262a2-099d-4738-bf03-59f1fb058654_1.cab. Software Updates Patch Downloader 3/30/2015 11:57:36 AM 2796 (0x0AEC)
HttpSendRequest failed HTTP_STATUS_NOT_FOUND Software Updates Patch Downloader 3/30/2015 11:57:36 AM 3504 (0x0DB0)
Download
http://creative89.caii-dc.com:8530/Content/32/81BCEE814FC34C22DEB96D38DB361A3C89AD8732.cab to C:\Users\RobertB\AppData\Local\Temp\CABF64.tmp returns 404 Software Updates Patch Downloader 3/30/2015 11:57:36 AM 3504 (0x0DB0)
ERROR: DownloadContentFiles() failed with hr=0x80070194 Software Updates Patch Downloader 3/30/2015 11:57:36 AM 2796 (0x0AEC)
Robert Blakey -
Zero sized files and client download errors..
Frequently I see zero sized files being downloaded into the patch proxy spool area.
Sometimes it is the detectors file. Other times it is a whole heap of all_signed<patchid>.jar files. This basically breaks all future downloads of these patches to the clients.
If I go into the spool directory and delete the offending zero length files and re-issue the download command it works.
Also, on especially large patch files, the client will report errors during the download. The patch proxy is still downloading the patch in the background but the client times out waiting for it to come down.
I will paste logs etc when I see it again.I encountered an issue today with zero length patch jar File
17# cd /var/sadm
doe63 - root - /var/sadm - (-ksh)
18# find . -name "*120068*"
./spool/patchsvr/%2Fall_signed%2F120068-02.jar
doe63 - root - /var/sadm - (-ksh)
19# ls -l ./spool/patchsvr/%2Fall_signed%2F120068-02.jar
-rw-r--r-- 1 root root 0 Feb 22 10:00 ./spool/patchsvr/%2Fall_signed%2F120068-02.jarThese were the entries in the catalina.out on the patchsvr
Feb 22, 2007 10:00:02 AM com.sun.swup.updateserver.net.ConnectionFactory getConnection
INFO: Connecting to https://getupdates1.sun.com/
/usr/lib/cc-ccr/bin/ccr -g cns.assetid
/usr/lib/cc-ccr/bin/ccr -g cns.patchsvr.cachelocation
Feb 22, 2007 10:00:04 AM com.sun.swup.updateserver.security.SignatureValidationUtil validateJarFile
SEVERE: error in opening zip file
java.util.zip.ZipException: error in opening zip file
at java.util.zip.ZipFile.open(Native Method)
at java.util.zip.ZipFile.<init>(ZipFile.java:203)
at java.util.jar.JarFile.<init>(JarFile.java:132)
at java.util.jar.JarFile.<init>(JarFile.java:84)
at com.sun.swup.updateserver.security.SignatureValidationUtil.validateJarFile(SignatureValidationUtil.java:265)
at com.sun.swup.updateserver.handler.CachingProxyValidationHandler.validate(CachingProxyValidationHandler.java:195)
at com.sun.swup.updateserver.handler.CachingProxyValidationHandler.handleRequest(CachingProxyValidationHandler.java:86)
at com.sun.swup.updateserver.UpdateServlet.processRequest(UpdateServlet.java:80)
at com.sun.swup.updateserver.UpdateServlet.doGet(UpdateServlet.java:106)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:243)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:190)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.valves.CertificatesValve.invoke(CertificatesValve.java:246)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2347)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:170)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:170)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:468)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.connector.http.HttpProcessor.process(HttpProcessor.java:1027)
at org.apache.catalina.connector.http.HttpProcessor.run(HttpProcessor.java:1125)
at java.lang.Thread.run(Thread.java:595)
Feb 22, 2007 10:02:40 AM com.sun.swup.updateserver.UpdateServlet processRequestOn the client I got
3# smpatch update -i 120068-02
Failure: ERROR: Problem encountered while downloading a patch. Determine if the file system containing the patch download directory is full; the file system is corrupted; or the directory permissions were changed during download.
Installing patches from /var/sadm/spool...
WARNING: The installer cannot find the patch.
/var/sadm/spool/patchpro_dnld_2007.02.22@10:04:17:MET.txt has been moved to /var/sadm/spool/patchproSequester/patchpro_dnld_2007.02.22@10:04:17:MET.txtAfter deleting the jar file of the patch mentioned above it worked. -
Download error in (osx) adobe desktop app (corrupted download link).
Here is a discription of the problem. Please consider that some of the wording might not be correct, as I do have to translate the error message from German into English.
Using OSX 10.9.2, when clicking inside the adobe desktop app (top of the screen bar) on the tap "apps", the following screen (screenshot) appears, which states, translated from top to bottom:
download error
download error. Please contact support.
(link) contact support
(link/button) download creative cloud -> This button unfortunatly leads to the following error page "http://www.adobe.com/special/errorpages/404.html"
All apps, like Bridge, Photoshop, Lightroom, etc. are installed and work just fine. So no problem here. I seem however unable to redownload the desktop app (in order to reinstall). As stated above the provided link inside the desktop app itself is coruppted and within the (online) web-based download centre (user logged in) I am only adviced to use the desktop app. This is a dead end and I do not know what to make of this error, let alone solving it. Please help!I am sorry Romsinha but this doesn't really help.
I already restarted the desktop app and while I am obviously online and connected the problem (error message) remains the same. Information within the "home" tap is recieved/loaded (little blue spinning wheel) stating that various apps recently have been updated. Yet the same loading wheel within the "apps" tap results in an error. My best guess is that some internal link within the app is corrupted, leading to a source on a server that can not be reached.
UPDATE
I clean uninstalled adobe creative cloud as discribed in the article you provided (using the cleaner tool) and even uninstalled the browser plugin. After downloading and reinstalling creative cloud the problem however remains the same. "Apps" tap still shows the same problem. "Home" tap now displays the following: -
"Download Error" - Can't download/install any programs.
I downloaded CC on my Win 8.1 machine (after a windows crash and upgrade to 8.1). Previously it was working fine (on Win 8). Now the CC desktop app connects to my account but the Apps tab has a red exclamation error and when you click the tab it says "Download Error." and to "Please contact customer support." (See below:)
Apparently this seems to be a prevalent issue as I see multiple threads and support requests with this same error.
I got on Chat and followed all the troubleshooting advice, uninstalled, reinstalled, used the Removal tool, deleted folders from the AppData locations, everything. Finally was getting ready to do something else and the Adobe server disconnected my chat session.
I know it is not MY internet connection because everything else is up and running fine, including streaming radio progams and other chat programs.
I tried visiting something on Adobe's siteand received the following error:
So what is going on Adobe? I need to get my programs back so I can get back to work.
Edited to add - After another hour of being on chat support I got disconnected again. Same error: "Sorry, we're having technical difficulties."So after four hours and dozens of troubleshooting issues, I figured out what was wrong. I am on a fixed-wireless system at home. I have used this same system and network setup in the past for CC. My average DL speeds are 2.0 Mbps. Not super fast but it has worked in the past. On the 3rd or 4th chat session I was told that you can't use wireless with CC and I need to be on a fixed wired connection. Finding that as rediculous as possible, I decided to test my network. I logged off and used my AT&T CELL PHONE as a hotspot (which gets me about 4.0 Mbps download speeds, albeit with a higher ping) and VIOLA the Apps tab is there and I can download programs.
-
Download Error on Mavericks (mac)
When I go to the Creative Cloud application on the desktop, I go to the Apps tab and I get "Download Error" and when I try to reload the application, the error persists.
I'm on a macbook running Mavericks, I've deleted the AAMUpdater (though it creates a new one every time I reload the applications) folder in ~/Library/Application Support/Adobe... As per Re: Creative Cloud "Download Error" message , I looked in the OOBE folder and there was no opm.db, just a singe folder alias called "PDApp," which contained a pim.db, along with a bunch of other folders and files.
When I enabled the root user and logged into that account after restarting, I tried the Apps tab again and it was working just fine, in the root user. But when I logged out and back into my regular account, I was still getting the download error. I've tried uninstalling and reinstalling Creative Cloud and that didn't work. I have Photoshop and Fireworks installed, so it WAS working at some point in time... I'm out of ideas... Help please?Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html -
Hi, got an error message in the App section of CC Desktop on a PC with Windows 8.1: download error. I tried several time to reload the applications with no results. Any idea?
Hi Marco,
Please refer to the threads below where this issue has been addressed:
1. Creative Cloud "Download Error" message
2. Creative Cloud - Download error - stubborn error
Regards,
Sheena -
Adobe Application Manager Download Error (and other problems)
Last week I purchased a Creative Cloud membership (Student and Teacher Edition, if that matters at all). When I tried to download applications, the Adobe Application Manager seemed to be unable to connect and instead displayed "Download Error. Press Retry to try again or contact customer support." I read some of the responses to this problem on the forums, and after trying several things, I got it to work (I'm honestly not sure what I did that caused it to work). However, it is now failing to work again and I can't seem to fix it this time. As an additional problem, When I tried to open Adobe Premiere Pro (which I managed to download when I got the App Manager working for a while), I got the opening screen that asked me to open a project or start a new project. No matter what I clicked on, Premiere Pro closed with an error message. Just as with the App Manager (and at the same time), I managed to get Premiere Pro to work (it seemed to work after I set permissions so I thought I solved it), so I was able to use it for a day. However, now the problem has returned.
I don't know if these two problems are related, but they started working at the same time and stopped working at the same time, so I'm posting them together in case there is a connection. I am running Windows Vista on my home computer. I can sign on to the creative cloud online without problem so it recognizes me as a creative cloud subscriber. My Internet connection is working fine. I have disabled all firewalls and it still doesn't work. Very frustrating, obviously.
Thanks for your time and any help or suggestions you can give.
- KPKardypaine for your Internet configuration difficulties I would recommend reviewing Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.
For the failure of Premiere Pro to open you will want to review the install log to see if you received an installation error. You can find details on how to locate and interpret the installation logs at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.
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